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AW
Database Operation Assistant Manager at a consumer goods company with 10,001+ employees
Real User
Top 20
Reliable and has responsive technical support

What is our primary use case?

We are using the solution for enterprise business databases.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

The solution in my experience has been stable.

What do I think about the scalability of the solution?

The solution could be more scalable. We have approximately 100 users using the solution in my company and we plan on increasing the usage.

How are customer service and technical support?

I was satisfied with the technical support.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is a little expensive.

What other advice do I have?

We plan to continue using the…

What is our primary use case?

We are using the solution for enterprise business databases.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

The solution in my experience has been stable.

What do I think about the scalability of the solution?

The solution could be more scalable. We have approximately 100 users using the solution in my company and we plan on increasing the usage.

How are customer service and technical support?

I was satisfied with the technical support.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is a little expensive.

What other advice do I have?

We plan to continue using the solution in the future.

I rate Oracle Database an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MR
Deputy Head of ICT at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Extremely reliable with very high system resilience

What is our primary use case?

‎I am deputy head of ICT and we are customers of Oracle. 

What is most valuable?

This is an extremely reliable solution with very high system resilience. 

What needs improvement?

Digital support of the product could be improved. 

For how long have I used the solution?

We've been using this solution for a couple of years. 

How are customer service and technical support?

We use premium support and there are some difficulties there. It can be complex, particularly when you catch them on a shift change, and there is a change in engineering staff. 

How was the initial setup?

The initial setup was very straightforward. We have a server administrator and database administrator who monitor the solution. We have over 3,000 users in our company. …

What is our primary use case?

‎I am deputy head of ICT and we are customers of Oracle. 

What is most valuable?

This is an extremely reliable solution with very high system resilience. 

What needs improvement?

Digital support of the product could be improved. 

For how long have I used the solution?

We've been using this solution for a couple of years. 

How are customer service and technical support?

We use premium support and there are some difficulties there. It can be complex, particularly when you catch them on a shift change, and there is a change in engineering staff. 

How was the initial setup?

The initial setup was very straightforward. We have a server administrator and database administrator who monitor the solution. We have over 3,000 users in our company. 

What other advice do I have?

I rate this product a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
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MM
Data Architect at a computer software company with 10,001+ employees
MSP
Simple to use and stable, with detailed documents for easy install

What is most valuable?

It is very easy to use the product.

For how long have I used the solution?

I have been using the product for many years.

What do I think about the stability of the solution?

We currently have 18 people in our organization using this product. I find it to be a stable product.

How are customer service and technical support?

Customer support could be faster, you currently have to write your issue to them and then they will get back to you after 24-hours.

How was the initial setup?

Depending on the product used, the installation time can vary. The installation was easy and straightforward. The supplied instructional documentation for install is clear to follow.

What other advice do I have?

I rate Oracle Database a nine out of ten.

Which deployment

What is most valuable?

It is very easy to use the product.

For how long have I used the solution?

I have been using the product for many years.

What do I think about the stability of the solution?

We currently have 18 people in our organization using this product. I find it to be a stable product.

How are customer service and technical support?

Customer support could be faster, you currently have to write your issue to them and then they will get back to you after 24-hours.

How was the initial setup?

Depending on the product used, the installation time can vary. The installation was easy and straightforward. The supplied instructional documentation for install is clear to follow.

What other advice do I have?

I rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
CW
IT / SAP / Organization / Processes at a non-profit with 1-10 employees
Real User
It seems to work but the installation is a real pain

For how long have I used the solution?

We've been using Oracle Database for years.

What do I think about the stability of the solution?

It seems to work. But it could use some improvement in terms of operational stability.

How are customer service and support?

I've never had to contact Oracle support

How was the initial setup?

I can only remember that setting up Oracle Database was a pain because it uses Java.

What's my experience with pricing, setup cost, and licensing?

The Oracle Database license is included with our SAP subscription.

What other advice do I have?

I would rate Oracle Database six out of 10. I don't like it at all. We're only using it because it's bundled with SAP. I would not recommend it to others.

For how long have I used the solution?

We've been using Oracle Database for years.

What do I think about the stability of the solution?

It seems to work. But it could use some improvement in terms of operational stability.

How are customer service and support?

I've never had to contact Oracle support

How was the initial setup?

I can only remember that setting up Oracle Database was a pain because it uses Java.

What's my experience with pricing, setup cost, and licensing?

The Oracle Database license is included with our SAP subscription.

What other advice do I have?

I would rate Oracle Database six out of 10. I don't like it at all. We're only using it because it's bundled with SAP. I would not recommend it to others.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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EK
Sr Lead Data & Information Architect at a pharma/biotech company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Is stable and well designed

What is our primary use case?

It can be used for OTP, ERP systems, server systems, and data warehousing.

What is most valuable?

I like the design of the database because it works well. I also like the stability of the solution.

What needs improvement?

The licensing cost could be better.

For how long have I used the solution?

I've been using Oracle Database for the last 16 years. It's a cloud-based solution.

What do I think about the stability of the solution?

It is a stable solution.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license, and it could be cheaper.

What other advice do I have?

I would recommend Oracle Database and rate it at eight on a scale from one to ten.

What is our primary use case?

It can be used for OTP, ERP systems, server systems, and data warehousing.

What is most valuable?

I like the design of the database because it works well. I also like the stability of the solution.

What needs improvement?

The licensing cost could be better.

For how long have I used the solution?

I've been using Oracle Database for the last 16 years.

It's a cloud-based solution.

What do I think about the stability of the solution?

It is a stable solution.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license, and it could be cheaper.

What other advice do I have?

I would recommend Oracle Database and rate it at eight on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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KS
Database Analyst at Talbots
Real User
Good performance, stability, and scalability, but the documentation needs to be improved

What is our primary use case?

I use this solution as a DBA on AIX and Linux.

How has it helped my organization?

This solution was great for a while until Oracle became adversarial with its customers and the professionals who support their products.

What is most valuable?

This solution has the best performance, bar none.

What needs improvement?

Oracle needs to stop suing users. The documentation needs improvement because as it is now, providing support is a headache.

For how long have I used the solution?

I have been using this solution for twenty years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This solution is extremely scalable.

What is our primary use case?

I use this solution as a DBA on AIX and Linux.

How has it helped my organization?

This solution was great for a while until Oracle became adversarial with its customers and the professionals who support their products.

What is most valuable?

This solution has the best performance, bar none.

What needs improvement?

Oracle needs to stop suing users.

The documentation needs improvement because as it is now, providing support is a headache.

For how long have I used the solution?

I have been using this solution for twenty years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This solution is extremely scalable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mario Freire
Consultor de TI at Ultragaz
Real User
Secure and easy to use, but the cloud-developer options need to be improved

Pros and Cons

  • "Oracle Database is fast and easy to use."
  • "Cheap and easy solutions for startups need to be made available."

What is our primary use case?

Our primary use case is Oracle EBS using Oracle Database 8.

How has it helped my organization?

Oracle Database is the base of all local solutions in the company. Oracle Database is fast and easy to use. I have been using geospatial solutions for a long time, too.

This is the last solution before cloud and cloud developers no longer have knowledge about the Oracle database.

What is most valuable?

The most valuable features are Velocity, security, and compatibility.

What needs improvement?

Solutions for cloud developers are in need of improvement.

Cheap and easy solutions for startups need to be made available.

We would like to see Oracle Apex as an independent and paid solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Agus Nurhalim
Director Of Services at Dinamika Berkah Abadi
Real User
Top 20
Handles high transaction volume, good data protection features

What is our primary use case?

This is used as the main core for our financial service and is running on an Exadata server.

How has it helped my organization?

Oracle enables us to handle more than a million daily transactions.

What is most valuable?

The most valuable features are the Oracle Data Guard and Transportable Tablespaces. These features are useful when you need data protection and in case you need to move data around quickly.

What needs improvement?

The price tag is very high and most cannot afford it.

For how long have I used the solution?

I have been using Oracle for ten years.

What is our primary use case?

This is used as the main core for our financial service and is running on an Exadata server.

How has it helped my organization?

Oracle enables us to handle more than a million daily transactions.

What is most valuable?

The most valuable features are the Oracle Data Guard and Transportable Tablespaces. These features are useful when you need data protection and in case you need to move data around quickly.

What needs improvement?

The price tag is very high and most cannot afford it.

For how long have I used the solution?

I have been using Oracle for ten years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.