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PB
System Architect at a computer software company with 10,001+ employees
Real User
Top 5
A stable solution which performs well and is suitable for enterprise applications

Pros and Cons

  • "The solution is stable and has good performance."
  • "The licensing could be cheaper and clearer."

What is our primary use case?

We use version 12c, but are planning to migrate to 19c. 

The solution is suitable for enterprise applications. We use it for trade systems and a betting system. We use it with applications that need a huge amount of data, such as SQL enterprise applications.

What needs improvement?

The licensing could be cheaper and clearer. It is not clear how it applies to certain options. The licensing of the solution for only several virtual servers is a big issue which should be addressed. 

For how long have I used the solution?

I have been using Oracle Database for many years, perhaps since 2001. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

I have not had direct contact with tech support, although my colleagues have. 

How was the initial setup?

I cannot comment on the initial installation, as it is handled by the Database Administrator, not I. He possesses the skill to install the solution and has never mentioned any issues with this. Perhaps my colleagues would be in a position to give a more comprehensive answer. 

What about the implementation team?

In respect of the deployment and maintenance, we have two administrators, developers, an architect and a tester who are in charge of four applications. 

What's my experience with pricing, setup cost, and licensing?

The licensing could be cheaper and clearer. It is not clear how it applies to certain options. The licensing of the solution for only several virtual servers is a big issue which should be addressed. 

The license is yearly. 

Which other solutions did I evaluate?

Although I would recommend the solution for certain applications, as there are licensing issues, I would prefer to use PostgreSQL where possible. 

What other advice do I have?

There are many people making use of the solution in my organization, including developers, testers, end users and end application users. We may be talking about thousands. But when it comes to those with personal experience using the solution, we are talking about 40 or 50 people. 

We plan to continue using the solution, as there are certain applications of ours which must remain on Oracle Database. 

The solution is stable and has good performance. Licensing is the big issue we encounter. 

Were I to rate Oracle Database strictly on its technical capabilities, I would have to give it a rating of nine out ten. However, its licensing issues bring this rating down to seven. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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UF
System support engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Quick to deploy, reliable, and scalable

Pros and Cons

  • "The solution is very easy to use in general."
  • "I would like to see more integration with other databases and the cloud as well as Microsoft's Office 365."

What is our primary use case?

We primarily use the solution to house our database applications and as a part of our ERP. 

What is most valuable?

The solution has been scalable.

The stability is good. We find the product to be reliable. 

The solution is very easy to use in general.

Its initial setup is quite straightforward. The deployment is fast.

What needs improvement?

I would like to see more integration with other databases and the cloud as well as Microsoft's Office 365. It should have, for example, a certificate that is then authorized in Oracle Databases so that easy division will be possible with other cloud solutions.

For how long have I used the solution?

I've been using the solution for eight to ten years at this point. It's been about a decade, or just under. We've used it for a long time in general. 

What do I think about the stability of the solution?

The solution is reliable and quite stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is great.

What do I think about the scalability of the solution?

The solution is quite scalable. It's not a problem if you need to expand. 

We have about 18 to 20 users on the product currently. We have managers, admins, and engineers on the product.

How are customer service and support?

We do occasionally deal with technical support. For example, in the case of the wrong data entered in the ERP, support is required to purge out the wrong information.

Which solution did I use previously and why did I switch?

We did not use a different solution previous to Oracle. We've always used Oracle. We started using it at version 6 around 2006 or 2007.

How was the initial setup?

The initial setup is straightforward and simple. The deployment takes a maximum of one and a half to two hours. It's not difficult.

We only have and need one person for deployment and maintenance tasks. 

What about the implementation team?

We are able to handle the installation ourselves. 

What's my experience with pricing, setup cost, and licensing?

We have a license for Oracle Database. You need one in order to use it.

What other advice do I have?

In terms of versions, we are using currently 11G and we are planning to move to 12G in a couple of months.

I'd rate the solution at a ten out of ten.

I would recommend this solution to others considering implementing it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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Noor Parkar
Sr. System and Storage Administrator at a government with 51-200 employees
Real User
Top 5Leaderboard
Stable, flexible, and very user-friendly

Pros and Cons

  • "You can scale the solution if you need to. Its scalability is good."
  • "The solution is a bit expensive."

What is our primary use case?

We primarily use the solution for critical financial applications.

What is most valuable?

The solution is very stable. The performance is quite good.

The product has been very user-friendly and very easy to use.

The flexibility is very, very good. 

You can scale the solution if you need to. Its scalability is good. 

What needs improvement?

The product could offer easier ways to configure everything.

The initial setup could be more simple and straightforward.

Technical support could be quicker to respond to queries. 

The solution is a bit expensive.

For how long have I used the solution?

I've been using the solution for about two years or so. It's been a while.

What do I think about the stability of the solution?

The solution has proven to be very stable. The performance is good. There are no bugs. It's not glitchy. It doesn't crash or freeze on us. It's reliable.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If a company needs to expand it, it can do so easily.

We do have plans to continue to use the product in the future.

We have about 100 users on the solution currently.

How are customer service and technical support?

We've dealt with technical support in the past and found them to be slow to respond. They should work on getting back to clients faster in the future.

How was the initial setup?

The solution's initial setup isn't as straightforward as it could be. It's an aspect that could be adjusted.

If a company has all the prerequisites and all of the deployment considerations on hand, the deployment time is about one hour. It shouldn't take too long.

We have two administrators on our team that are capable of handling any maintenance that may be required. 

What about the implementation team?

We handled the implementation ourselves. We didn't require any outside assistance in the form of a consultant or integrator. We handled everything in-house. 

What's my experience with pricing, setup cost, and licensing?

We pay for licensing on a yearly basis.

It's a bit expensive. We would like it to be a bit cheaper.

What other advice do I have?

We are using the latest version of the solution. I cannot recall the exact version number at this time.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AlaaMedhat
Technical Team Lead at a tech services company with 51-200 employees
Real User
Easy to use, stable, and offers great technical support

Pros and Cons

  • "Technical support is great."
  • "If you want to scale, it will get even more expensive."

What is our primary use case?

We primarily use the solution for data storage.

What is most valuable?

Oracle is one of the strongest solutions on the market.

The user experience and the tools provided with Oracle are great. For example, there's the SQL developer, and these tools are really easy and user-friendly. You get used to it very fast. 

The initial setup is straightforward. 

The solution scales well.

We have found the solution to be quite stable.

Technical support is great.

What needs improvement?

The solution has a high cost. Due to this, people are going for open-source instead. 

If you want to scale, it will get even more expensive.

For how long have I used the solution?

I've been using the solution for ten years or so. It's been a decade or so. 

What do I think about the stability of the solution?

The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability potential depends on the package that a company gets. If you purchase Datadog, it will be easy to extend and have multiple nodes. The more features you purchase, however, the higher the price. Scaling comes at a cost.

How are customer service and technical support?

Technical support has been very helpful. They respond on time and you don't waste any time waiting for the tickets. You just get the answer directly usually in the same hour or on the same day at a maximum. We are extremely satisfied with them.

How was the initial setup?

The initial setup is not overly complex or difficult. It's very straightforward.

What's my experience with pricing, setup cost, and licensing?

The cost is very high. All the customers that I know are planning to move to an open-source database for this reason.

What other advice do I have?

I'm just a customer and an end-user.

We used to use 12C, however, we recently moved to 19C.

I would recommend the solution if the company has a budget and if you have a project that will provide revenue to cover the price for the actual product. If a company is going to start a product that will not give the right revenue at the beginning, I would suggest PostgreSQL.

I would rate the product at an eight out of ten. It loses a  few points mostly due to the high price tag.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Pedro Simoes
Senior System Administrator / CyberSecurity Analist / SQL Server DBA at Glintt
Real User
A robust multi-model database management system

Pros and Cons

  • "I like that it's a robust product. It has very good features. One good feature is Oracle REX because, in SQL Server, we don't have that. SQL Server has something similar, but it's not the same stuff."
  • "It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity."

What is our primary use case?

We developed some products, and most of them run in Oracle because our company is an Oracle partner. In fact, we're using Oracle and SQL Server, and I have more experience with that (SQL Server). But the main core of the company is more related to Oracle.

How has it helped my organization?

More robust product

What is most valuable?

I like that it's a robust product. It has very good features. One good feature is Oracle RAC because, in SQL Server, we don't have that. SQL Server has something similar (SQL Server AlwaysOn), but it's not the same stuff.

What needs improvement?

It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity. It's because of the SQL Server. We have several distinct editions, and I know that if I get the Enterprise Edition, I will have all the products. But with Oracle, I can get the Enterprise Edition, but if I need some kind of encryption, I need to pay more. If I need some kind of replication, I need to pay more, and so on. Every time my team needs some of this stuff, we have to ask Oracle. So, what's the point of the license?

For how long have I used the solution?

I have been dealing with Oracle Database for more than 20 years.

What do I think about the stability of the solution?

I think it's a stable product, but we had to add some special patches in the past because of bugs in the product, especially on Oracle REX. 

How are customer service and technical support?

We always have support from Oracle.

How was the initial setup?

The initial setup is more complex than SQL Server. SQL Server is very easy to set up and log in. Oracle is a little more complicated.

What's my experience with pricing, setup cost, and licensing?

Oracle Database is expensive. We also need to buy additional products.

What other advice do I have?

I would recommend Oracle Database to potential users. But I would tell them that it depends on their main goal. It depends on how they want to use the database. They also have to consider the costs because Oracle is more expensive. 

On a scale from one to ten, I would give Oracle Database an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Anand Sanghvi
Project Manager at a tech services company with 51-200 employees
Real User
Top 20
Reliable, secure, good support, and it is easy to set up

Pros and Cons

  • "It's a secure market leader."
  • "The consumption of memory and the client memory has been increased exorbitantly in the most recent past."

What is our primary use case?

We use this solution to develop applications for our clients.

What is most valuable?

It's a secure market leader.

What needs improvement?

The consumption of memory and the client memory has been increased exorbitantly in the most recent past.

With performance devices, it requires the system to be upgraded to the newer version, which was something that was unlike before. 

If the memory consumption can be kept low for the client, at least, then that would be great.

We would like to see smooth reporting for the indexes, which can be easily done. If we want an entire report for each consolidation, we would have to do it manually. If the system could be smarter with artificial intelligence then it would be better.

For how long have I used the solution?

I have been using Oracle Database for five years.

What do I think about the stability of the solution?

It's quite stable. We don't experience any downtime.

What do I think about the scalability of the solution?

We are not a full data center environment as of now. We develop for our customers and we have not scaled it.

We have 20 dedicated users in our company and may increase usage in the future.

How are customer service and technical support?

Technical support is fine.

We have some people who have been working with Oracle for a long time, so we don't usually require much support because the knowledge bases are already established.

How was the initial setup?

The initial setup was fine. It was not a challenge.

What's my experience with pricing, setup cost, and licensing?

Definitely, it's an expensive product.

Because it's dominant in the market for database-related products, the price is a bit expensive compared with others.

What other advice do I have?

It's a pretty good solution. It's secure in the market for relational databases. It's been the best storage for several years.

If your purpose is to get into the relational schema then Oracle is the best. If you are interested in structured data then Oracle is the best choice. If you are interested in unstructured data then go with something else.

I would rate Oracle Database and eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Prasad Bagaregari
Enterprise Analytics at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Has good performance dynamics and is stable, scalable, and easy to use

Pros and Cons

  • "Oracle Database has good performance dynamics with respect to oncoming data and fetching of data which gets loaded."
  • "They need to work on non-relational data a bit more. If Oracle Database can support non-relational data streaming, it would be great."

What is our primary use case?

My use case is a lot of banking solutions. Data sometimes is static in nature, but in a majority of the cases, it is dynamic as well. Oracle database is a focalization database.

What is most valuable?

Oracle Database has good performance dynamics with respect to oncoming data and fetching of data which gets loaded. All of the same processes are done by a system database administrator or even user initiated financials.

I've found performance streaming to be a valuable feature.

It is also a stable and scalable solution.

It is easy to install and easy to use as well.

What needs improvement?

They need to work on non-relational data a bit more. If Oracle Database can support non-relational data streaming, it would be great.

Pricing could be improved as well.

For how long have I used the solution?

I've been using it for more than 10 years.

What do I think about the stability of the solution?

As for the stability of this solution, it's a hundred percent reliable.

What do I think about the scalability of the solution?

Scalability differs depending on the schema created in Oracle Database to access the database artifacts. For example, in a normal recessional database, which does not have much centralized or decentralized schema, scalability can be very high. However, in cases where there is a centralized schema, the scalability has to be defined by the database administrator.

Our whole engineering team currently uses this solution.

How are customer service and technical support?

On a scale from 1 to 10, I would rate technical support at 9.5.

How was the initial setup?

The initial setup is very straightforward, and Oracle Database is very easy to use.

What's my experience with pricing, setup cost, and licensing?

The licensing is on a monthly basis. Improvement in pricing would be nice.

What other advice do I have?

When you are into domains such as NIC, BFSI, retail, and account switching, then Oracle Database is definitely your best option. There are some aspects of Oracle Database that need improvement, but it can still be considered a good solution.

All in all, I would rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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WG
Solutions Architect at a tech services company with 201-500 employees
Real User
Top 5
Great performance, very easy to use, and extremely stable

Pros and Cons

  • "The performance of the solution is impeccable."
  • "While working with 20-30 terabytes is okay using this solution, if you have Big Data, data that's much bigger than that, you will run into issues. It's a problem I have right now. They should support much more data."

What is most valuable?

The performance of the solution is impeccable.

The simplicity and ease of use is fantastic. Compared to other databases, it's not a complex tool to manage.

What needs improvement?

While working with 20-30 terabytes is okay using this solution, if you have Big Data, data that's much bigger than that, you will run into issues. It's a problem I have right now. They should support much more data.

Aside from that, the solution isn't lacking any features that I can think of. It's an almost perfect solution, aside from the data issues we face.

For how long have I used the solution?

I've been using the solution for many years. It's been a long time.

What do I think about the stability of the solution?

The solution is extremely stable. There are no problems with it there. There aren't bugs or glitches. It doesn't crash or fail. It's completely reliable.

What do I think about the scalability of the solution?

Scalability is a problem for us. We need something that can handle Big Data. By Big Data, I mean more than 30 terabytes of data. Anything under that, and the solution might scale okay, however, for us, scalability is a problem because of the vast amounts of data we need to work with.

How are customer service and technical support?

Technical support is excellent. They're really great. I have no complaints in regards to the level of support they provide to us. We've been satisfied with their service.

Which other solutions did I evaluate?

I've looked at Axway Data, and it is a very good solution as well, however, it is a bit expensive and offers little support for very Big Data.

What other advice do I have?

We work closely with many integrator companies, however, we don't have a business relationship with Oracle. I'm a technical architect, so I just make some recommendations, and that's all.

I'd recommend the solution, so long as you aren't working with very very Big Data like we are. I could also recommend Axway, which I believe is also good.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator