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RM
Consultant at a comms service provider with 10,001+ employees
Consultant
We can optimize the database for authorizing expenditure and other resource-heavy functions

What is our primary use case?

We use this on-premise and cloud technology for our client databases.

How has it helped my organization?

Oracle thinks about the global customer, but the technology is only part of the solution.

What is most valuable?

The database performance. We can optimize the database for authorizing expenditure and other resource-heavy functions.

What needs improvement?

They could improve the storage and network overhead. They could minimize the storage to improve performance further. You have to optimize the resources according to your project.

For how long have I used the solution?

We have been using the Oracle Database for a few years. I am the Customer Service Manager. Claro Colombia is the first telecommunications company in Colombia and a…

What is our primary use case?

We use this on-premise and cloud technology for our client databases.

How has it helped my organization?

Oracle thinks about the global customer, but the technology is only part of the solution.

What is most valuable?

The database performance. We can optimize the database for authorizing expenditure and other resource-heavy functions.

What needs improvement?

They could improve the storage and network overhead. They could minimize the storage to improve performance further. You have to optimize the resources according to your project.

For how long have I used the solution?

We have been using the Oracle Database for a few years. I am the Customer Service Manager. Claro Colombia is the first telecommunications company in Colombia and a subsidiary of an American company based in Mexico. It's considered to be the third-largest company in South America outside China.

What do I think about the stability of the solution?

Oracle Database is stable and reliable.

What do I think about the scalability of the solution?

Oracle Database is scalable and can be used with various sizes of projects.

How was the initial setup?

We have to plan to simplify the setup, as it includes integration. The traditional infrastructure needs to adapt to the new technology, and Oracle introduces extra data into the mix. You have to establish if the project is small, large, or medium. This means the system is designed for the size of the customer or project.

What about the implementation team?

We used integrators and consultants, including internal resources and external consulting. We used our internal install team with external consulting assistance.

What's my experience with pricing, setup cost, and licensing?

I would rate the Oracle Database an eight out of 10 as a solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RT
Technical Delivery Manager at a tech services company with 201-500 employees
Real User
Top 20
Feature-rich, very secure, robust, and scalable

Pros and Cons

  • "The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features."
  • "When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time."

What is our primary use case?

I used it on-premises to implement core solutions for sandbags. Most of the time, I use the 11g version, but of late, I'm using version 12.

What is most valuable?

The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features.

What needs improvement?

When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time.

For how long have I used the solution?

I have been using Oracle Database for nine to ten years.

What do I think about the scalability of the solution?

It is scalable. The number of users using this solution depends upon the business. For example, a bank might have 4,000 or 5,000 community users.

How are customer service and technical support?

They should provide faster support to resolve issues on time.

How was the initial setup?

The initial setup is very straightforward. It takes a maximum of two hours, but it depends on your experience. If you know what you are doing, you can automate the entire process, and leave it to be done. From my experience, it usually takes 45 minutes to an hour.

What about the implementation team?

I implement it on my own.

What's my experience with pricing, setup cost, and licensing?

It is expensive. 

What other advice do I have?

We are definitely going to keep using it. There is no better product than this. I would 100% recommend this solution to others as long as they can bear the cost. It is the best product, and it covers most of our needs.

I would rate Oracle Database a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
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RT
Team Leader at a tech services company with 11-50 employees
Real User
Robust and accessible with helpful technical support

Pros and Cons

  • "Technical support has been helpful so far."
  • "The installation of the product could be designed to be simpler."

What is our primary use case?

The solution is primarily used for our accounting system.

What is most valuable?

The solution is the best in the world. It's robust and accessible. 

Oracle is the best on the market. They offer an exceptional product.

Technical support has been helpful so far.

What needs improvement?

The solution could be a bit cheaper. There are less expensive options.

The installation of the product could be designed to be simpler.

For how long have I used the solution?

I've been using the solution for about three years. It's been a while.

How are customer service and technical support?

Technical support has been great. We've been most satisfied with eh level of support we get. Everyone is helpful and responsive. 

Which solution did I use previously and why did I switch?

I also have experience with the SQL Server, which is less expensive. It's also easier to set up and deploy,

How was the initial setup?

The initial setup isn't exactly straightforward. It's a bit more complex than, for example, an SQL Server, which is much more straightforward and simple to deploy.

What about the implementation team?

We used a specialist when deploying the solution originally.

What's my experience with pricing, setup cost, and licensing?

The solution is more expensive than the SQL server. If a company needs a less expensive option, it shouldn't necessarily choose Oracle.

What other advice do I have?

I use multiple versions of the solution, including 12C and 11G.

I'd rate the solution at a nine out of ten.

I'd recommend the solution to others. Oracle really is the best, even though the initial setup can be a bit difficult.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AV
Information Systems Computer System Controller at a insurance company with 11-50 employees
Real User
Top 5Leaderboard
A stable multi-model database management system

Pros and Cons

  • "I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans."
  • "It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company."

What is our primary use case?

We use Oracle Database in most of our prediction environments. We're working on managing most of our applications for prediction and testing and running it on Oracle. 

What is most valuable?

I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans.

What needs improvement?

It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company.

For how long have I used the solution?

We have been using Oracle for more than 20 years and Oracle Database for many years.

What do I think about the stability of the solution?

It provides stable services, and we don't worry about that.

What do I think about the scalability of the solution?

I think it's scalable because we're now doing an integration, and we have been providing the capacity required for that. We currently have about 2,000 users and plan to increase usage.

How are customer service and technical support?

Oracle's technical support isn't good enough. Our own professionals manage some issues.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper. We pay for the license on a yearly basis.

What other advice do I have?

On a scale from one to ten, I would give Oracle Database an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Yasin Bin Wasim
Information Security Engineer at a security firm with 11-50 employees
Real User
Top 5Leaderboard
A stable and scalable solution with good performance, but it is expensive and difficult to install and administer without prior knowledge

Pros and Cons

  • "Its performance is good. It is also stable and scalable."
  • "Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. It is expensive, and it should be cheaper."

What is our primary use case?

It is for my personal use. I am using it for implementing data loss prevention (DLP), for which Oracle Database had to be installed first. I didn't use it for any other product.

What is most valuable?

Its performance is good. It is also stable and scalable.

What needs improvement?

Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. 

It is expensive, and it should be cheaper.

For how long have I used the solution?

I have been using this solution for around six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. I will continue to use it because it is required for implementing DLP.

How are customer service and technical support?

I haven't used their technical support.

Which solution did I use previously and why did I switch?

I installed SQL Server.

How was the initial setup?

You need to have prior knowledge to install Oracle Database. The deployment took three to four hours.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. Oracle licenses are expensive.

What other advice do I have?

I would recommend it if it is necessary, but you need to have the budget to purchase it.

I would rate Oracle Database a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ossama Benaziz
Operations Director at ALTERSIS Performance
Real User
Top 5Leaderboard
Good support, works well for self-service portals and information systems

What is our primary use case?

We are a system integrator and Oracle Database is one of the products that we implement for our clients. We have good knowledge when it comes to Oracle integrations. There are many use cases but it is most often used for specific software development projects, such as portals. We have some enterprise portals, for example, and it is also useful for self-service applications such as payments or other requests. It is often used for information systems.

What is most valuable?

The most valuable feature is that it is a complete product with all of the functionality that you need, and there is no need for any special features.

For how long have I used the solution?

We have been working with Oracle Database for a couple of years.

What do I think about

What is our primary use case?

We are a system integrator and Oracle Database is one of the products that we implement for our clients. We have good knowledge when it comes to Oracle integrations.

There are many use cases but it is most often used for specific software development projects, such as portals. We have some enterprise portals, for example, and it is also useful for self-service applications such as payments or other requests.

It is often used for information systems.

What is most valuable?

The most valuable feature is that it is a complete product with all of the functionality that you need, and there is no need for any special features.

For how long have I used the solution?

We have been working with Oracle Database for a couple of years.

What do I think about the scalability of the solution?

We have approximately 10 customers who are using Oracele.

How are customer service and technical support?

Technical support is perfect.

How was the initial setup?

The installation is quite straightforward. As long as you follow the proper process, there is no problem with it. Typically, it takes three or four hours to deploy.

For security aspects, our customers prefer an on-premises deployment over a cloud-based one.

What about the implementation team?

We have two database administrators who are responsible for maintenance. One is a senior-level engineer and the other is a junior.

What's my experience with pricing, setup cost, and licensing?

Our customers sometimes complain about the price of the license, as it is very high for them.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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AS
Deputy IT Manager at ICAPP (Americana Group)
Real User
Top 5Leaderboard
Stable and flexible, easy to use with a user-friendly interface

Pros and Cons

  • "The interface is user-friendly."
  • "Oracle is not easy to integrate with other systems, which is something that should be improved."

What is our primary use case?

I primarily deal with infrastructure and do not manage applications but in the company, we use Oracle for our financial applications.

What is most valuable?

Oracle is a product that is easy to use.

The interface is user-friendly.

What needs improvement?

Oracle is not easy to integrate with other systems, which is something that should be improved.

For how long have I used the solution?

I began using Oracle approximately 10 years ago.

What do I think about the stability of the solution?

This is a stable database product and we plan to continue using it.

What do I think about the scalability of the solution?

Oracle Database is scalable. We have approximately 100 users in the organization.

How are customer service and technical support?

I have not been in contact with Oracle's technical support.

Which solution did I use previously and why did I switch?

We use SQL in other applications, including Salesforce.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

We had assistance from a third party that we outsourced for the deployment. It was a two-person team of engineers.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly basis.

What other advice do I have?

Oracle Database is a popular product that is used around the world and has a very large market share, compared to SAP.

In summary, this is a product that is really stable and flexible with a user-friendly interface, and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Kaan Çelik
Data Analytics and Business Intelligence Manager at a computer software company with 201-500 employees
Real User
Top 5
Feature rich, stability like a shield and installs fairly easy

Pros and Cons

  • "When we are not able to solve a problem we immediately contacted Oracle support team to help us solve it."
  • "If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install."

What is most valuable?

I would refer to Oracle's solution like a shield, it is very stable and has many features.

What needs improvement?

They could improve on making changes to their software faster, they are a large company and sometimes changes are slow. Also, Oracle can improve themselves in the cloud for Microsoft Azure systems.

For how long have I used the solution?

I started using the solution 12 years ago.

How are customer service and technical support?

When we are not able to solve a problem, we immediately contacted Oracle support team to help us solve it. They normally respond in a timely manner.

How was the initial setup?

The installation can be easy. It depends on what you install. If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install. 

What about the implementation team?

We have a team of approximately 10 technicians working on the deployment. Sometimes the deployment of the product can reach some barriers, not because of a fault of Oracle but sometimes the hardware systems being installed on are older and can cause some problems. 

What's my experience with pricing, setup cost, and licensing?

It would be a benefit if there were different pricing levels to help different size businesses. The product is a bit expensive compared to other competitors. 

What other advice do I have?

I would recommend Oracle Database, I love Oracle. 

I rate Oracle Database a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner