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Oracle Enterprise Manager OverviewUNIXBusinessApplication

Oracle Enterprise Manager is the #1 ranked solution in our list of top Database Development and Management tools. It is most often compared to Nutanix Era: Oracle Enterprise Manager vs Nutanix Era

What is Oracle Enterprise Manager?

As an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. For example, you must address the concerns of corporate compliance auditors one minute, and the next minute, deal with end users who signed up for cloud services without consulting you first. So, what are you to do?

Not to worry! Oracle provides a single solution for managing both situations. Oracle Enterprise Manager provides a “single pane of glass” that allows you to manage on-premises and cloud-based IT using the same familiar interface you know and use on-premises every day.

For more information on Oracle Enterprise Manager, visit Oracle.com

Oracle Enterprise Manager Buyer's Guide

Download the Oracle Enterprise Manager Buyer's Guide including reviews and more. Updated: October 2021

Oracle Enterprise Manager Customers
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Oracle Enterprise Manager Video

Pricing Advice

What users are saying about Oracle Enterprise Manager pricing:
  • "Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts."
  • "Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive."
  • "Be careful to only enable the packs for which you have a license as this is an issue we see time and again."
  • "There are a few bugs with the software which require opening SRs with Oracle Support which contribute to the day-to-day cost. Perhaps 8 hours per month is spent dealing with support, just as a rough guess."
  • "The solution is inexpensive to purchase."

Oracle Enterprise Manager Reviews

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James Lui
Team Lead - Oracle Applications DBA at a energy/utilities company with 1,001-5,000 employees
Real User
Top 20
Very helpful to have the ability to enable centralized control & administration of Oracle products from a single console

Pros and Cons

  • "The 13cR2 updates to the OEM family, strongly integrate Cloud (off-site, hybrid and on-premise) services providing a seamless way to see all of your resources regardless of where they are deployed."
  • "Reporting and statistical charting is largely still left up the end-user to develop custom solutions."

What is our primary use case?

Provide 24x7 monitoring of application system availability for both on-premise, and on-cloud application systems, and forecasting data relating to overall system utilization (or under-utilization.)

How has it helped my organization?

With over 2,700 different target components deployed and in-use, it would be impossible for 4 DBA's to otherwise monitor and assess the condition of this number of separate application and database systems by individually logging into separate administration consoles for each product. The automation elements reduce the training time required to get our junior operators up to speed doing routine patching or cloning, and allow the senior staff to have more resource time available for strategic planning and ensuring overall availability of the critical systems without sacrificing proper monitoring and security awareness checking.

Recently, including new off-premises (cloud- based) application re-hosting, presents the challenge of whether to monitor cloud from on-premise, or vice-versa. We are currently experimenting with a cloud-watches-cloud plus on-premise-watches-on-premise approach.

What is most valuable?

The 13cR3-PG (Patch Group) 1 updates to the OEM family, strongly integrate Cloud (off-site, hybrid and on-premise) services providing a seamless way to see all of your resources regardless of where they are deployed.

PG1 adds enhancements for EMCLI (Command Line Interface) extensions to allow additional automation and scripting of common OEM tasks (Blackout begin/end, Patch availability monitoring, cloning enhancements.)

Of the 12c series of Oracle Enterprise Manager products, version 12.1.5.0.x introduces Cloud (both public and private) support for both monitoring, and lifecycle management. This allows individual components, or entire systems to be resident either in-house on conventional hardware/VM's, or ported into virtualized datacenter environments, off-site, whether for fault tolerance and disaster recovery, or simply to reduce the cost of non-Production systems by using a pay-to-play methodology (reducing investment in specific hardware just to support disposable and transitional software systems development?) Consolidated and uniform monitoring of all Oracle-related technologies. Ability to enable centralized control and administration of Oracle products from a single console. Ability to see at a glance, all conditions of all products throughout the enterprise. Version 13c includes hybrid cloud support making transparent the transfer of provisioning systems between Oracle's Cloud and on-premise equipment. All of the cloud systems and in-house systems appear in logical groups according to their common function (Applications, Middleware, Databases, etc.) The configurations are also snapshot-friendly and made comparable to quickly isolate differences between similar systems.

In the Oracle Cloud Infrastructure (OCI) based Oracle Management Cloud (OMC) 1.48.0 you have many subscription-based options, like Log Analytics and Application Performance Management that you can activate quickly, try them on for size, and keep them or decomission them for relatively less cost and time than doing so, on-premises. These features also avail you access to technologies requiring higher horsepower (CPU/RAM/etc.) found in the OCI Exadata-based Virtual Machines (VMs) that may be beyond your current investment level.

What needs improvement?

Reporting and statistical charting is largely still left up the end-user to develop custom solutions. Having more pre-built standard industry-generic reports using Business Intelligence (BI) Publisher provides out-of-the box basic analysis would be increasingly useful. The actual product inventory discovery and configuration process has improved, but is still fairly convoluted and requires multiple pre-requisite setup steps to be completed, requiring numerous Cancel, Go back and set something else up, then Return to the process you were performing types of process flows. It works really well if all the technology stack layers are current releases, but the more heterogeneous the architecture is, the more you will spend more time configuring outlying systems, or systems that aren't quite up-to-date.

The OMC array of offerings is quite numerous, so when you first try to navigate the menu offerings, you'll experience 7 to 10 layers of click-throughs to find what you may be looking for in the mass number of options. There is currently a hybrid UI between the Cloud Classic menus and the revised OCI v2.0 menus that has many duplicates, but are found using different navigation paths, which can be confusing. While the main dashboards are fairly clear, there are often click-throughs that lead you down not so clear breadcrumb trails during your navigation. One thing that is particularly annoying is when a Cloud Management component itself fails (such as a Cloud Agent, or a discovery job) you will still need a 2nd monitoring system, such as OEM to watch for the failed Cloud service target. Sometimes simple operations like checking for a failed backup set in OCM are not at all straight-forward and need to be programmed individually by the customer, rather than being available as a simple template to be activated, as expected.

For how long have I used the solution?

More than ten years.

What do I think about the stability of the solution?

During upgrades, plugins take on 2 different architectures - some are built as standard WebLogic composites, allowing hot upgrades and installation (meaning you don't have to have an outage for the OEM Management System (OMS) in order to complete the installation. Others are more complex requiring specific outage windows during which time the OMS will not be able to monitor targets (often the OEM Agents are still operating, and collecting information, but you need to develop standalone OS-based alerting on the individual boxes to leverage an individual Agent's ability to provide outage notifications when the OMS is down.) These OMS-downtime upgrades and installations can also be the most prone to potential failure during installation requiring complete system rollback to a backup point.

OMC is updated frequently and only incurs momentary downtime when sortware homes are being switched between pre- and post-patch versions. Agent patching is similar to on-premise, requiring no downtime.

What do I think about the scalability of the solution?

Both on-premise and OMC are scalable vertically and horizontally; you would just include the licensing costs of high-availability for both the middle-tier and database layers (or number oF VMs for clustering) and the added storage or incremental costs to include additional targets or resiliency.

How are customer service and technical support?

Customer Service:

7 of 10 for customer service (often various contacts are disconnected from each other communication-wise regarding the profile and installation data of customers).

Technical Support:

8 of 10 for technical support (My Oracle Support is well-integrated into the OEM platform and guides the user quickly to relevant solutions.)

Which solution did I use previously and why did I switch?

Previously used prior release of OEM (version 9.2.0.6) - these older versions are no longer supported by Oracle, and are prone to many security, stability and incompatibility issues with most newer product releases (for example, 10g (10.2.0.x) is the only client still capable of backwards-compatible connections to 9i and 8i databases, and also forwardly compatible to 11g and 12c databases - but it is not supported anymore, patch or bugfix-wise.)

How was the initial setup?

Straight-forward - the basic deployment simply requires an adequately sized and certified hardware platform with sufficient storage to hold the software, and database repository, and sufficient CPU to run a web-based application based upon the number of potential monitored targets and users.

OMC is a little different in that there are a number of security-related prerequisites to enable the OMC side to communicate securely with the OCI VMs being monitored.  All of the process, though lengthy, is reasonably documented, and typical of Oracle documentation, a little fragmented and jumps around a bit.

What about the implementation team?

In-house implemented. 3 days from initial download to production operation.

What was our ROI?

The typical acquisition and year-to-year support maintenance costs equate roughly to a person-year of a typical DBA. You can expect that given the ability of the existing staff to either become more precise and strategic at preventing issues from arising without adding additional staff, makes this an easy pitch. e.g. You could either add 3 additional dedicated DBA's whose job is to login and monitor every application in a typical 4-5 major application environment (EBS, HR, BI, Webapps, Mobile, SOA, etc.) 24x7, or you can install OEM and configure it to provide the requisite alerts and projection reports needed to ensure the same SLA requirements, without adding staff.

What's my experience with pricing, setup cost, and licensing?

Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts. Day-to-day is very roughly $100 for routine patching and maintenance. High-availability significantly may double or even triple these expenditures, but for some environments that's inevitable. If one system needs that level of oversight, then all of the infrastructure will be managed to the same level of oversight by OEM. There is also an augmented set of separate, but useful features being added under the Oracle Management Cloud suite of products designed to focus more on analytical problem identification (such as when one issue triggers a seemingly unrelated set of other symptoms) and leverages the power of mass target data agglomeration at the expense of having costs driven by the volume of data being recorded. But this is typical of most cloud-based solutions, where bandwidth utilization is a cost driver.

Oracle Management Cloud is basically a VM environment spun up in the region containing your systems to be monitored and managed. Oracle do not support cross-region management using OMC (however, you can do that with additional plugins to OEM on-premise) so if you run VMs actively in more than one region, you'll end up with multiple OMC systems, and the associated costs.  Be aware, you are charged in many different levels, but mostly to license the product itself, the cost and storage to run the VM, and then storage to injest and store however much logging and data you want to retain for the puposes of monitoring, troubleshooting, auditing, and forecasting growth. This is quite different from on-premise monitoring costs which usually are limted to a base license, plus support subscriptions, and then incremental spends for increasing base storage for the hosts. It's best to proceed slowly and incrementally when adding systems to OMC to monitor, so you can baseline and measure how much each system costs in-total to monitor, and determine what level you want to monitor each system (Enterprise and Standard monitoring templates are available and can be dynamically switched for each system, or the whole OMC target inventory.)

Which other solutions did I evaluate?

ELK, HP OpenView, BMC Patrol

What other advice do I have?

Analyze your daily monitoring and service intervention needs, based upon the available (or target) headcount, otherwise you may find yourself inundated with more alerts and notifications than can actually be handled by your staff. Don't just turn on all the alerting and notifications out of the box. Start with what you know you want and are capable of responding to, and closing effectively. Enable those. Then work outwards towards the nice-to-know, or discovery alerts.

Currently, depending on your implementation and use timeframe, you may also want to evaluate the Oracle Management Cloud solutions, which are similar, but different in that they employ a pay-as-you-go approach to the monitoring and management cycle. The On-Premise OEM solution works best for dynamically growing environments (that tend to get bigger and bigger over time) or for stable complex environments that will be in-place for the next 10 or more years.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Kopano  Ramaphoi
Information Technology Administrator at a tech services company with 51-200 employees
Real User
Top 5
Good user interface and very interactive but difficult to adjust to for first-time users

Pros and Cons

  • "There are a number of different user interfaces you can choose from."
  • "There's a lot of documentation to go through as a new user."

What is our primary use case?

I was previously using it for my own personal use.

I didn't need much. I was using it to connect a database. I connected the database, and then the Linux host. I also wanted to test various remote hosts. Unfortunately, since I was installing on a machine that didn't have enough resources, I was not able to connect it to deploy those agents. For me to have done that, I needed a platform that had adequate resources like RAM and storage. After installing it, it just consumed everything that I had. I only have 16GB RAM. It was not enough for me to try others. I was basically using it to test how it would be able to run. I managed to run it by deploying the database that I was using it to run the EM. That is the only thing that I managed to acquire.

What is most valuable?

It's more effective to use command-line interface than using the GO setup.

One of the great things about that EM is that you are able to connect to Oracle Support. This will make your work easier due to the fact that it will help you identify if your database is to be upgraded or if you are experiencing any issues. It can help you quickly identify issues instead of having to raise them in a service report. It's much more efficient.

There are a number of different user interfaces you can choose from.

The solution is pretty interactive and user-friendly.

What needs improvement?

Sometimes the solution can be quite difficult in terms of when you want to deploy agents. 

You need to go through the Oracle documentation in order for you to be able to deploy an agent. Sometimes it just takes a long time, however, the thing is there is the overall concept of deploying. I don't think it is a problem, for the most part. 

That said, for someone who is starting to use the product, it takes quite a long while for you to get to know and understand the actions. The issue is the solution has got so many items and products for you to use. You just need to basically get to what you want.

There's a lot of documentation to go through as a new user.

It takes a while for a new user to get the hang of the product.

For how long have I used the solution?

I've been using the solution for the past month. Previously, I used its environment (for the past 12 months or so) for opportunity yield. I hadn't been using it in a production environment. It's now installed on my machine.

What do I think about the stability of the solution?

When I was administering the database using that EM, it was quite amazing. However, in terms of usability and other things, I can't say much because I haven't used it yet in a production line. So far, I haven't had issues with stability, but it's still too soon to tell.

What do I think about the scalability of the solution?

I haven't had time to really judge the scalability. It's still too early to tell. I need more experience with the product before making any assumptions.

How are customer service and technical support?

I can't say much about technical support due to the fact that I haven't done much using the EM. Since I haven't interacted with them too much, there isn't anything really to say about how I find their service. I simply haven't used it.

How was the initial setup?

The setup is quite straightforward, depending on what you want to use. I started with the GO setup or the interactive pack. I also use silent mode, whereby you just run the command, and then you see the information inside those parameters. I preferred the silent mode installation, whereby you have to make sure that you have set your parameters accordingly. 

That said, the installation I conducted wasn't difficult for me to install. The only thing that I noticed was that it's a big file. It's quite a big software or application to be deployed, so when you do, you need to deploy it where there are enough resources for you to install everything.

In my case, the deployment took about five hours to complete.

What about the implementation team?

I handled the implementation on my own. I did not need the assistance of any consultants or integrators.

What's my experience with pricing, setup cost, and licensing?

I'm not aware of how much the product costs, so I can't speak to the pricing.

What other advice do I have?

We're just a customer. We have no relationship with the vendor.

There is a more up to date version, 18.42, however, I have not started using it yet as it requires some patching. Currently, I'm on version 18.4, which is quite stable.

I would recommend the solution to others. In fact, I've already met many people in which I have done just that. It's only been a month using the product and already I've noticed that it is quite effective.

Since I haven't done quite a lot in terms of production learning, I will just rate it at seven out of ten at this time.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
541,108 professionals have used our research since 2012.
Robin Saikat Chatterjee
Head of Oracle Exadata Centre of Excellence at Tata Consultancy Services
Real User
Top 5Leaderboard
OracLe Enterpise Manager allows us to quickly drill down when there are issues and to get a real time view of the Oracle database internals

Pros and Cons

  • "This solution allows us to quickly drill down when there are issues."
  • "We use it extensively for performance tuning testing, monitoring, and configuration."
  • "The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java."
  • "Better mobile access would be useful."

What is our primary use case?

Enterprise Manager is a single window plane of glass which allows one to look into every aspect of the systems deployed in an organization. We use it to mange our internal infrastructure, including Oracle Exadata, Oracle Exalytics, Oracle VMs, ERP solutions (such as Oracle Applications and Fusion Middleware, like SOA and AIA), and Oracle Linux servers.

How has it helped my organization?

This solution allows us to quickly drill down when there are issues. It helps us monitor solutions both in-house and at our customer premises. We use it extensively for performance tuning testing, monitoring, and configuration.It is also the only tool that can monitr all apects of Exadata , Exalogic and other Oracle engineered systems.

What is most valuable?

The database performance monitoring features are very useful and allow us to quickly zero in on DB-related issues.Exadata storage server and Infiniband switches can be viewed from the GUi in OEM which cannot be done in other tools . The ability to deploy metric extensions makes this tool extensible for our custom monitoring also.

What needs improvement?

The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java. 

Also, better mobile access would be useful.

For how long have I used the solution?

More than ten years.

What do I think about the stability of the solution?

There were some issues with the software due to its resource requirements. Be careful to follow the recommended sizing guidelines.

What do I think about the scalability of the solution?

No issues. It is very scalable. Ther are also comprehensive documents for both HA setup and DR setup. One caution is that for DR setup additional licensing is required.

How are customer service and technical support?

We have not faced any major issues with the product. Auto deployment may be difficult in certain customer environments due to the firwall port issues but in those cases manula deployment of agents is an acceptable workaround. We originally had some timezone related issues due to the fact that my home timezone changed from Asia/Calcutta to Asia /Kolkata but this is no longer an issue

Which solution did I use previously and why did I switch?

Oracle Enterprise Manager is the only solution which can monitor and drill down into the inner workings of engineered systems, like Exadata and Exalytics. Thus, we had to use this system when we deployed those systems. Being system integrators we work with a wide variety of tools however this tool has very wide support across all of oracles hardware and software.

How was the initial setup?

Setup can be complex depending on the options required. There is a simple express install and a much more elaborate enterprise class setup, which is also possible.

What about the implementation team?

Our in-house team has the capability to implement this (with customers).

What was our ROI?

This solution was the only one which allows us to monitor all our solutions from one interface. However, the optional packs are expensive, hence your mileage may vary. Please take advice before choosing what exactly to purchase. Remember that the base configuration is free to monitor any Oracle product.

What's my experience with pricing, setup cost, and licensing?

Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive. 

Be careful to only enable the packs for which you have a license as this is an issue we see time and again. I.e., customers who do not understand the licensing model have not turned off access to packs that they are not licensed for, then get into legal issues for it later.

Which other solutions did I evaluate?

None of the other options out there have the breadth and depth of this solution. This is the only solution which can drill down to the cell level of an Exadata system. Finally, it has modules available for almost every Oracle product available.

What other advice do I have?

If you are an Oracle shop, or even an Oracle SI, then familiarity with Oracle one stop management solution is an imperative. Everything ties into this solution, so it has become a de facto standard for Oracle-based software given that the base is free to use with Oracle products. There is no downside to deploying this solution in your data center.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Diamond and Cloud Elite partners of Oracle and work as a system integrator for this and other products.
Chris Bradham
Senior Technical Director at AEM Corporation
Consultant
Top 5Leaderboard
Represents the best of the breed. Very powerful product and should be used to automate more key DBA type tasks.

Pros and Cons

  • "SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications"
  • "Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different."

What is our primary use case?

We use OEM for managing Production, Test and Development environments. It provides a centralized location for proactively administering all database components with the ability to do much more.

How has it helped my organization?

SQL Tuning allows massive performance gains behind the scenes in order to more easily troubleshoot the most complex SQL statements. The use of SQL Profiles and creating SQL Baselines, makes improving SQL performance a less time consuming exercise. We've developed a number of monthly metrics we use to show our customer performance and any potential bottlenecks. In addition, we have set up a number of alerts for quickly addressing potential issues.

What is most valuable?

SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications. The ability to identify performance bottlenecks and make an immediate impact can serve as a significant contribution to Database Administers which saves time and resources.

What needs improvement?

Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different. In desperate need of a single patch or a simplified process at a minimum. OEM 13c is out and we have it installed. There seems to be some potential bugs associated with implementing third party certificates and the Tuning Advisor so just something to consider before upgrading. 

One new issue came up recently. We upgraded to 12.2 and went with a container/pdb model for each database. After doing so, some of the functionality gets a little tricky with OEM. For some things you need to be in the PDB to work and for other things you need to be in the cdb$root. You can create SQL Profiles through OEM but dropping them through OEM has become a point in futility. Instead, we are doing more manual SQL Tuning Advisor functional through sqlplus which works well.

For how long have I used the solution?

More than nine years

What do I think about the stability of the solution?

OEM is a very stable product.

What do I think about the scalability of the solution?

Scalability is not an issue with OEM. It can support a number of targets and target types without sacrificing performance.

Which solution did I use previously and why did I switch?

We used cron jobs and custom scripts for some of the capability. However, many of those scripts are no longer necessary.

How was the initial setup?

The initial setup was not too painful with 12.1.0.3 as there's good documentation on it. Earlier versions presented some challenges and sometimes required opening a SR to cut through some of the confusion.

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

The initial setup was probably a couple of hours of installation time. Besides applying the quarterly patches which takes 2 - 4 hours (we have two Cloud Control environments) another "cost" is hardware resources on a VM. There are a few bugs with the software which require opening SRs with Oracle Support which contribute to the day-to-day cost. Perhaps 8 hours per month is spent dealing with support, just as a rough guess. I would highly recommend the Tuning and Diagnostic Packs for OEM to greatly aid performance tuning with come with additional licensing fees.

Which other solutions did I evaluate?

We also have Foglight and AppDynamics in house. Foglight will be going away and from my perspective, it doesn't offer any real value over what Cloud Control can provide. AppDynamics offers some nice capabilities in terms of drill down and identifying bottlenecks. I would say it's better about determining the root cause of a problem especially if the root cause is with the application code. However, if the problem is on the database side, Cloud Control will provide through the Advisors ways of fixing the problem which AppDynamics can not do.

What other advice do I have?

The product is very powerful and should be used to automate more key DBA type tasks. Performance tuning bad SQL becomes extremely simplified as long as you leverage the out of box capabilities and you have purchased the Tuning and Diagnostic Pack. Those are a must have to really take advantage of the capabilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
VB
Senior Project Manager - IT Services at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Mature and reliable with excellent support

Pros and Cons

  • "The tried and tested services that Oracle provides is second to none."
  • "The solution is considered expensive."

What is our primary use case?

We primarily use the solution for a database.

What is most valuable?

It's the most reliable database available on the market. 

The tried and tested services that Oracle provides is second to none. 

The solution offers excellent support.

The product is very mature. There are a lot of new upstarts, however, this technology has a long history of quality. While other options may not have many use cases available, Oracle certainly does. They have a wide variety of success stories users can look to.

What needs improvement?

The solution is considered expensive.

For how long have I used the solution?

We've been using Oracle for the past five or six years. Some of our customers are on the solution.

What do I think about the stability of the solution?

The solution is quite stable. There aren't bugs or glitches. It's reliable. It doesn't crash.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to increase usage, it can do so rather easily.

As we deal with many clients, the sizes of the companies vary. I'm not sure how many users each company would have on one solution. Whether they need 100 or 1,000 users, we'll design the system to meet their needs.

How are customer service and technical support?

Oracle does provide very good technical support. They have company support models available. If you are a license holder, you can raise your ticket in the Oracle site and get support. It's my understanding that our clients are happy with the level of support available to them.

Which solution did I use previously and why did I switch?

We use a variety of solutions, according to our client's needs, as we are service providers.

How was the initial setup?

The solution can be both complex and straightforward to implement. If you area laptop user, it's very simple. However, when you need to configure it as a production server, then it's a complex.

Typically, it takes about one to five hours to deploy the product. It's not too long.

If you are only using a developer edition, it will take a maximum of 30 minutes to one hour to deploy. If you need to set up your entire production, then it will take at least a couple of days due to the fact that there are a lot of activities that need to be done.

One active professional can handle an Oracle setup. You don't need too many people to implement it.

What about the implementation team?

We have our own in-house team that can handle deployments for our clients.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. It's not the cheapest on the market. Companies will have to pay a fair bit for it. The pricing is core and processor-based. The overall cost largely depends on how many nodes your company needs to deploy.

What other advice do I have?

We're working with the latest version of the solution.

We're on the service industry side of the business. Whatever our clients need we work to accommodate. Whether they prefer an Oracle server or a Microsoft option, we'll work with them to meet their needs. We don't exclusively deal with Oracle. We would never push our clients to use specific technologies. We just suggest options and highlight the features that best apply to their use cases. Then, we simply follow their wishes and deliver on their expectations.

I'd rate the solution nine out of ten overall. They're very competitive in the market and very good as a product overall. Our clients are happy with it. If the pricing was a bit lower I might give them a perfect ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
AT
Database Manager at a tech services company with 51-200 employees
Real User
Top 20
Good graphical user interface and good monitoring but does not scale

Pros and Cons

  • "Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product."
  • "The solution has a very large resource system. It's too big. There are too many items."

What is most valuable?

The solution's most valuable aspect is the fact that it is embedded with the Oracle database and Oracle's engineering system, its extra data, and analytics. 

They have plug-ins that are very helpful. 

Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product.

They have a very nice graphical user interface.

The monitoring is good.

We can capture the SQL tune from us. With Oracle Enterprise Managers, we can see the rich performance tuning. 

What needs improvement?

Oracle has made a pretty complex system, which has made us want to explore other options.

The solution has a very large resource system. It's too big. There are too many items.

The solution has too many licenses. If you want to monitor the MSS or the other tasks, they want you to use their license. However, it's a very expensive license. Oracle is a very big company. The database is the number one product in Oracle, and in the world. They don't need to charge for the adjusted monitoring tool. They already are making so much on licensing elsewhere. I don't like it.

The initial setup is rather difficult.

It would be ideal if Oracle offered something that was open-source. They don't yet offer an open-source database. We would like to have the freedom to monitor in-house.

The solution does not scale at all.

For how long have I used the solution?

I've been using the solution for about five or six years at this point. It's been a while so far.

What do I think about the stability of the solution?

It's a stable product. For the most part, they have quite a stable system. However, there are at times difficulties with the project server. They have a very big container program in their project server as Enterprise Manager is running in the project server. The old configuration was more difficult, and, in any case, users need to be precise with their configurations to ensure stability.

What do I think about the scalability of the solution?

The solution is not scalable at all. You would not choose this solution in order to expand on it later.

How are customer service and technical support?

I can't say that I have experience with technical support. I cannot comment on it.

How was the initial setup?

The initial setup is not straightforward. It's quite complex, or, rather, not very easy. You really have to concentrate on the tasks. You must first install the database before we can use our SQL server or our SQL database. Now, you must do the record database first. You must install the database before the server. I don't understand why. Then, you have to try to install the Enterprise Cloud Control Manager. 

It's important that whoever installs the solution has specific Oracle knowledge, otherwise they will run into problems.

What other advice do I have?

We are partners with Oracle. We have a business relationship with the company.

I have more than 20 years in the IT sector. I am a database engineer.

We tend to use the latest version of the solution, however, we have clients on older versions. We have one client, for example, on version 12.

I would rate the solution at a seven out of ten, overall. We're mostly satisfied with the product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Prerak Trivedi
Consultant at a energy/utilities company with 10,001+ employees
Consultant
Top 5
OEM provides an easy way to reach the root cause of a problem and resolve it.

What is our primary use case?

Web services and environment status by ping service and SOAP & Restful web service request. check on JVM and other transaction monitoring.

How has it helped my organization?

This product helps to reach the cause of an outage or unstable system in production and in handling such situations. It provides an easy way to reach the root cause of the problem and to resolve it asap. It helps in CPU utilization monitoring as well as thread and memory management.it helps in building emergency respond team for monitoring team. At some point monitoring team does not need to engage operation team as feature like restart of server can done through this tool.

What is most valuable?

Max use was server monitoring and operations of applications. This helps handling of critical situations in a production and support for the customers.

What needs improvement?

Customization for double secure / nonce based / token based Business Transaction Management. Where you can monitor DB calls as well as Web service calls under firewall.

For how long have I used the solution?

One to three years. 

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

Yes...some times it does not trigger an alert in case of an issue. Trying to fix it with custom build changes.

How are customer service and technical support?

Customer Service:

2 on a scale of 1 to 5 (1=worst , 5=best)

Technical Support:

2 on a scale of 1 to 5 (1=worst, 5=best)

Which solution did I use previously and why did I switch?

We still have t-mart alert system. We switched to this one to monitor systems in detail. T-mart alert is just a replication of a user's behavior which does not show the cause of the issue.

How was the initial setup?

Straightforward with all necessary steps mention in the online documentation.

What about the implementation team?

Together as a one team. 3 on a scale of 5.

What's my experience with pricing, setup cost, and licensing?

License version..does not cost too much due to license and agreement between vendor and company.

Which other solutions did I evaluate?

No. We use other Oracle products like Java, Weblogic Portal, Weblogic Server, Sun One web servers, Solaris servers and Linux.

What other advice do I have?

If you have a license contract with Oracle and if you have a lifetime agreement on service on any product from Oracle then this product is worth using. Otherwise it's best to explore the option of using an open source product. Not worth it for start up companies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
AS
Manager Database at a real estate/law firm with 1,001-5,000 employees
Real User
Top 20
Full monitoring visibility, simply to use, a complete package

Pros and Cons

  • "It is the best monitoring tool for Oracle databases."
  • "In my experience, the monitoring could be improved."

What is our primary use case?

The main usage is for monitoring performance, a major part of the software is you can define some virtualization for RAM utilization. You can set up something and then you will start getting alerts which you can do some optimizations from the information.

What is most valuable?

It is the best monitoring tool for Oracle databases. 

You have full visibility with the tool, it is a complete solution. 

The software is simple to use.

What needs improvement?

In my experience, the monitoring could be improved. 

If the solution had an auditing feature, I would not look into other software, for example, Imperva or IBM Guardium. These other solutions have an audit feature and monitoring together, this one is strictly monitoring only. Oracle does have a separate product for auditing, which is very expensive.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

It is a very stable product.

What do I think about the scalability of the solution?

We have five administrators that are using the solution, as it is only for administrators.

How are customer service and technical support?

We have access to the support but the product is really easy to use, we have not needed any help.

How was the initial setup?

The setup was easy, we encountered no problems and it took us only three hours.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The solution is inexpensive to purchase.

Which other solutions did I evaluate?

I have evaluated Imperva and IBM Guardium. 

What other advice do I have?

I am going to continue to use this product in the future.

I rate Oracle Enterprise Manager a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.