Oracle Enterprise Manager Room for Improvement

James Lui
Team Lead - Oracle Applications DBA at a energy/utilities company with 1,001-5,000 employees
Reporting and statistical charting is largely still left up the end-user to develop custom solutions. Having more pre-built standard industry-generic reports using Business Intelligence (BI) Publisher provides out-of-the box basic analysis would be increasingly useful. The actual product inventory discovery and configuration process has improved, but is still fairly convoluted and requires multiple pre-requisite setup steps to be completed, requiring numerous Cancel, Go back and set something else up, then Return to the process you were performing types of process flows. It works really well if all the technology stack layers are current releases, but the more heterogeneous the architecture is, the more you will spend more time configuring outlying systems, or systems that aren't quite up-to-date. The OMC array of offerings is quite numerous, so when you first try to navigate the menu offerings, you'll experience 7 to 10 layers of click-throughs to find what you may be looking for in the mass number of options. There is currently a hybrid UI between the Cloud Classic menus and the revised OCI v2.0 menus that has many duplicates, but are found using different navigation paths, which can be confusing. While the main dashboards are fairly clear, there are often click-throughs that lead you down not so clear breadcrumb trails during your navigation. One thing that is particularly annoying is when a Cloud Management component itself fails (such as a Cloud Agent, or a discovery job) you will still need a 2nd monitoring system, such as OEM to watch for the failed Cloud service target. Sometimes simple operations like checking for a failed backup set in OCM are not at all straight-forward and need to be programmed individually by the customer, rather than being available as a simple template to be activated, as expected. View full review »
Kopano Ramaphoi
Information Technology Administrator at a tech services company with 51-200 employees
Sometimes the solution can be quite difficult in terms of when you want to deploy agents. You need to go through the Oracle documentation in order for you to be able to deploy an agent. Sometimes it just takes a long time, however, the thing is there is the overall concept of deploying. I don't think it is a problem, for the most part. That said, for someone who is starting to use the product, it takes quite a long while for you to get to know and understand the actions. The issue is the solution has got so many items and products for you to use. You just need to basically get to what you want. There's a lot of documentation to go through as a new user. It takes a while for a new user to get the hang of the product. View full review »
Robin Saikat Chatterjee
Head of Oracle Exadata Centre of Excellence at Tata Consultancy Services
The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java. Also, better mobile access would be useful. View full review »
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,962 professionals have used our research since 2012.
Chris Bradham
Senior Technical Director at AEM Corporation
Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different. In desperate need of a single patch or a simplified process at a minimum. OEM 13c is out and we have it installed. There seems to be some potential bugs associated with implementing third party certificates and the Tuning Advisor so just something to consider before upgrading. One new issue came up recently. We upgraded to 12.2 and went with a container/pdb model for each database. After doing so, some of the functionality gets a little tricky with OEM. For some things you need to be in the PDB to work and for other things you need to be in the cdb$root. You can create SQL Profiles through OEM but dropping them through OEM has become a point in futility. Instead, we are doing more manual SQL Tuning Advisor functional through sqlplus which works well. View full review »
reviewer1383255
Senior Project Manager - IT Services at a tech services company with 10,001+ employees
The solution is considered expensive. View full review »
Prerak Trivedi
Consultant at a energy/utilities company with 10,001+ employees
Customization for double secure / nonce based / token based Business Transaction Management. Where you can monitor DB calls as well as Web service calls under firewall. View full review »
reviewer1480089
Manager Database at a real estate/law firm with 1,001-5,000 employees
In my experience, the monitoring could be improved. If the solution had an auditing feature, I would not look into other software, for example, Imperva or IBM Guardium. These other solutions have an audit feature and monitoring together, this one is strictly monitoring only. Oracle does have a separate product for auditing, which is very expensive. View full review »
reviewer1447671
System Administrator & Oracle DBA at a government with 10,001+ employees
The user interface is not very interactive. It needs improvement. View full review »
Khalil AbdulrahmanAlasbahi
Customer Service & Support Manager at Natco Information technology
RMAN tools need improvement. There are some doubts about the Oracle policy on price quotes. I have a good relationship with the customers and If I start dealing with them, and get them a discount, then that discount is available to all of the Oracle partners. I prefer the way it works with other companies, like HP, where any discount that I negotiate on behalf of a customer will be available only to me. View full review »
reviewer1428951
Oracle Database Administrator Senior Team leader at a financial services firm with 10,001+ employees
We would like to have a single dashboard for monitoring and controlling all of our products. This would add value, for us, because as it is now, we have to go to different screens to check different products. View full review »
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,962 professionals have used our research since 2012.