Oracle Enterprise Manager Archived Reviews (More than two years old)

Filter by:
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Jessie Quinn
User
Senior Enterprise Database Engineer at Genesis Financial Solutions
Sep 12 2018

What do you think of Oracle Enterprise Manager?

What is our primary use case?

I use Oracle Enterprise Manager for database administration and to manage our IT help desk. It is also used to scope database issues which need support in a production environment.

How has it helped my organization?

Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs.

What is most valuable?

I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses.

What needs improvement?

They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA.

For how long have I used the solution?

More than five years.
Alessandro Guimarães
Real User
Gerente da Unidade de Negocio Oracle at a tech services company with 11-50 employees
Aug 21 2018

What is most valuable?

The product has powerful features for diagnosis of database issues, complemented with tuning capabilities for most of the issues found. With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning… more »

How has it helped my organization?

With Enterprise Manager, we have achieved a dramatic decrease in the number of database incidents. As a result, unplanned downtime has been reduced because we are resolving issues before the business… more »

What needs improvement?

Oracle is always making improvements to Oracle Enterprise Manager. I think Enterprise cloud integration presents new management challenges.

What's my experience with pricing, setup cost, and licensing?

The basic functions are free. You only pay license fees for advanced features.

What other advice do I have?

To me this is the best product for enterprise database management. I rate it a 10 out of 10. Now, before you implement, you can do several tests with the Enterprise Manager templates VMS, available… more »

Which other solutions did I evaluate?

I’ve been using this product for years. I evaluated other options from different vendors such as Foglight and SolarWinds, to name a couple.
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
438,944 professionals have used our research since 2012.
Gokhan Atil
Real User
Database Architect, Oracle ACE Director at Bilyoner.com
Feb 22 2018

What is most valuable?

Oracle Enterprise Manager provides comprehensive monitoring features for all Oracle products. It has an extensible architecture, so it’s possible to add third-party… more »

How has it helped my organization?

The Oracle Databases are key components of our company. All of our services rely on critical customer data and transactions. We need %99.9995 uptime, and Oracle Enterprise… more »

What needs improvement?

It's better to have native agents specially when monitoring legacy systems. So the agents can consume less resources.

What's my experience with pricing, setup cost, and licensing?

The basic functions are free. You pay license fees only for advanced features. That means you can buy a license for selected (mission-critical) systems which need… more »

Which solution did I use previously and why did I switch?

I used several monitoring solutions, including open source, both free and proprietary. Most of them are designed to monitor system health and require additional plugins to… more »

What other advice do I have?

First, check the compatibility index and be sure that your targets are supported with the version you’re planning to install. I also advise keeping your system up-to-date… more »

Which other solutions did I evaluate?

I’ve been using this product for years. I evaluated other options from different vendors such as Quest Foglight, CA Unified Infrastructure Management, ManageEngine… more »
Vendor
Oracle DB A
Nov 23 2017

What is most valuable?

I mostly use the top events, and look at how the execution is happening on the database; and monitoring the cluster level rates. I even look at the execution plan. I really love this tool because I don't need to type the commands. It's very… more »

How has it helped my organization?

It does help a lot because we have a centralized place, we can go there and monitor all the databases or whatever else we need to. It's in one place. We can monitor everything.

What needs improvement?

I would say mostly backup and recovery, through the Enterprise Manager. Or any corruptions, to be able to fix them through Enterprise Manager.

Which solution did I use previously and why did I switch?

Previously I was using all command-based, I needed to manually run things, but now I don't need to. Now, whatever I need, I can go and find it. The switch was a company decision.

What other advice do I have?

When looking at a vendor the most important criterion I'm focused on is timely support. A person available, and the ability of the person in support to fix the problem immediately. I also prefer anyone that is a market leader or that has a… more »
Vendor
DB A at a university with 1,001-5,000 employees
Nov 23 2017

What is most valuable?

Performance diagnostics. That is the best.

How has it helped my organization?

It allows me to receive real-time alerting notifications when somebody's doing something that is detrimental in the environment. I can get right on issues and correct them as quickly as possible.

What needs improvement?

It's a pretty well-rounded product. Nothing really comes to mind right now.

Which solution did I use previously and why did I switch?

We weren't using anything previously. The decision was just made to go with this one because I was familiar with it, and it's a pretty solid stable product from Oracle.

What other advice do I have?

In choosing a vendor our most important criteria are affected by the fact that we work for the Children's Hospital Research Institute. They're a non-profit so budgets are always tight. Cost would be the primary factor, and vendors being… more »
Consultant
Is Business Analyst at Emerge
Nov 23 2017

What is most valuable?

The ability to capture data and then processing it based on what we need to pull for analysis.

How has it helped my organization?

* Less manual work * Less labor intensive * More data consistency

What needs improvement?

More flexibility in terms of the user being able to customize a little bit instead of having it so standard. That would be helpful.

Which solution did I use previously and why did I switch?

It was an old system. That's why we transferred into this. In technology, you need to be advanced. You need to keep up. The decision was made by top management, but I'm sure that they look at cost and the support of it. Mainly the cost.

What other advice do I have?

We went with Oracle because we were looking for stability, a vendor that is reliable, being able to get help, troubleshooting when there's a problem. I think those are the important ones. I would recommend looking into it.
Vendor
Lead / Senior Systems Analyst at a tech vendor with 1,001-5,000 employees
Nov 23 2017

What is most valuable?

I think it's mainly to do a health check of the system and the application and how the performance is doing, so that we can determine any tuning and tweaking that we need to do; it's helpful.

How has it helped my organization?

It's mainly to figure out the scalability of our application using the OEM. That gives us an insight into how the processes are doing. That's the value that we're getting, to go back and tweak the application.

Which solution did I use previously and why did I switch?

We had bought Oracle before. We moved away from a proprietary system into the Oracle Database, so this was a needed this functionality.

What other advice do I have?

When looking at, and selecting, a vendor to buy from, the most important criteria I look for are the stability of the product, scalability, and technical support after that. We went with Oracle because it is the main brand. It's good to use. We're not having issues with it.
Vendor
DBA at a pharma/biotech company with 1,001-5,000 employees
Nov 22 2017

What do you think of Oracle Enterprise Manager?

What is our primary use case?

We primarily using this for the monitoring, it monitors all our Oracle infrastructure. As a DBA I also use it for SQL monitoring and for performance tuning analysis.

What is most valuable?

It's user friendly.

How has it helped my organization?

We have Oracle Accelerator. We heard this is a better tool for monitoring Accelerator. But it's more than monitoring just that, we have extended the monitoring to DB2 and SQL Server platforms.

What needs improvement?

I think they have already listed some things in 13c. I heard it includes a couple of features we are looking for like monitoring templates. I want to explore those features. Probably they will be included in 13c.

For how long have I used the solution?

We have been using it for the last…
Consultant
Engineer at a tech services company with 10,001+ employees
Nov 22 2017

What do you think of Oracle Enterprise Manager?

What is most valuable?

The look and feel I think. Fast and compatible. It's easy to customize.

How has it helped my organization?

Security. 

What needs improvement?

The performance, I feel. The performance needs to be increased a little bit.Sometimes it will take some time to open forms, so I feel it should be a little bit faster.

What do I think about the stability of the solution?

Downtime is there, but it depends on the user's needs.

What do I think about the scalability of the solution?

Scales well.

How is customer service and technical support?

They're good.

What other advice do I have?

I recommend it. You should learn it; you need to know about it before you start using it. There are tools and thing which can help. There is development training you can…
Consultant
Analyst at a tech services company with 1,001-5,000 employees
Nov 22 2017

What do you think of Oracle Enterprise Manager?

What is most valuable?

Everything you do; you can see the whole picture. You can everything in one place. That's very good, very convenient.

What needs improvement?

Easier to read. For example, on the home page of information, under Adm, that should be a little bit easier to read. Sometimes you have to spend a lot of time to read and understand what's going on there.

What do I think about the stability of the solution?

Very stable.

What do I think about the scalability of the solution?

Scaling is okay.

How is customer service and technical support?

I've opened tickets a few times. They are quick to respond, get back to you quickly. I'm happy with it.

What other advice do I have?

I would recommend learning and using OEM right away. It will cut down the time put in by…
Vendor
DBA with 10,001+ employees
Nov 22 2017

What is most valuable?

Helps us to monitor the databases and avoid any downtime.

How has it helped my organization?

We get alerts from OEM, so we get to know this is the issue with the database. There are multiple databases which we can configure on it, so we can proactively monitor those issues.

What needs improvement?

It should be more scalable, because only for the database can we have the backup source standardized. But for the GUI, if the service crashes... it should be more scalable.

Which solution did I use previously and why did I switch?

We were using our manual scripts for monitoring, and backup scripts which Oracle provides.

What other advice do I have?

Every step and all the documentation is there on the Oracle site, so there is nothing for me to suggest. It is the most up-to-date tool as of now for monitoring, that's it.
Vendor
Lead Database Administrator
Nov 03 2017

What do you think of Oracle Enterprise Manager?

What is most valuable?

The speed at which I can drill down to isolate issues.

How has it helped my organization?

As a troubleshooter, I was able to quickly resolve memory issues. Finding the top 10 longest running queries helped to control query performance issues. 

What needs improvement?

Metrics settings could be improved to be more intuitive. Installation process could be easier.  There could be better configuration documentation.

For how long have I used the solution?

10 years.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

Stability is good. No issues.

What do I think about the scalability of the solution?

I do not have a need for this product's scalability.

Which solution did I use

Vendor
Database Administrator Manager at a international affairs institute with 11-50 employees
Sep 27 2017

What is most valuable?

* Remote administration * Corrective actions * Custom reports * Oracle Secure Backup integration * Exadata/SuperCluster plugin

How has it helped my organization?

* Corrective action reduces the occurrences of business impacting outages. * Alerts enable us to proactively address issues. * Reporting features allow us to monitor… more »

What needs improvement?

OS level integration Better integration with NetBackup

What's my experience with pricing, setup cost, and licensing?

If you can avoid all that by creating a comprehensive ULA, then that's the route to go.

Which solution did I use previously and why did I switch?

Shell scripts. The reasons to switch were obvious.

What other advice do I have?

Excellent product for enterprise monitoring: The tool is able to monitor several other database products across various OS platforms. All database-related tasks can be… more »

Which other solutions did I evaluate?

No.
ChukwuemekaAduba
Real User
Team Lead, Database Administration at a financial services firm with 10,001+ employees
Sep 13 2017

What is most valuable?

Some of the most valuable features are its real-time performance view/dashboard, metric history, real-time monitoring and alerts, as well as quick access to Oracle's… more »

How has it helped my organization?

In my team, we have display screens dedicated to displaying the real-time wait-events of our most critical databases. Every team member can look up and tell the average… more »

What needs improvement?

I feel more dashboards can be added, especially those useful to higher levels of IT management. I feel it would be great to have improved support for other database types… more »

What's my experience with pricing, setup cost, and licensing?

As with all Oracle products, care should be taken when using any features to ensure that they do not activate licensed features that have not been paid for. Oracle… more »

Which solution did I use previously and why did I switch?

We previously used Dell Spotlight, but needed more in-depth administration and monitoring capabilities, as well as a web interface.

What other advice do I have?

Oracle Enterprise Manager is great for monitoring and administering Oracle hardware and software. However, administrators should ensure that their actions are limited to… more »

Which other solutions did I evaluate?

Dell Spotlight was the only other option we looked into before settling on this product.
Consultant
Managing Director at a tech services company with 10,001+ employees
Aug 16 2017

What is most valuable?

It is a comprehensive, end-to-end solution for managing database consolidation, something that has been missing and difficult to do. The Database Consolidation Workbench… more »

How has it helped my organization?

Database consolidation has been for years a tedious process for many clients. The benefits are enormous. By using the Database Consolidation Workbench, companies achieve… more »

What needs improvement?

It needs to support the Database versions lower than 10.2.

What's my experience with pricing, setup cost, and licensing?

It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT.

Which solution did I use previously and why did I switch?

We used just spreadsheets and common-sense practices, which were often doomed to fail. The solution provided now by Oracle covers the last missing piece of the complete… more »

What other advice do I have?

This is one of the most important additions to Oracle Enterprise Manager from both the business perspective and DBA point-of-view. Start first with upgrading OEM 11g or… more »

Which other solutions did I evaluate?

There are no products available that can be compared with Database Consolidation Workbench. Not even close.
Vendor
Senior Database Analyst at a financial services firm with 1,001-5,000 employees
Jul 31 2017

What do you think of Oracle Enterprise Manager?

What is most valuable?

Database Management, SQL Tuning, Performance Management, SQL Monitoring, Performance Tuning Pack, SQL Diagnostic Pack, ADDM, AWR, and real time SQL monitoring.

What needs improvement?

it would be helpful if OEM is integrated with OBIEE reports and free report viewer without a license.

For how long have I used the solution?

We have been using the overall OEM for over eight years.

What was my experience with deployment of the solution?

There were no deployment issues.

Which solution did I use previously and why did I switch?

We used DBArtisan, Embarcadero technologies, and Quest tools.
Consultant
DB Manager at Secure-24
Jul 31 2017

What is most valuable?

I think the look and feel and the accessibility to the databases, the scale of environment support. Ours is basically like a hosting company and we have a thousand databases and the way you can get to… more »

How has it helped my organization?

As I said, ours is a hosting company. We host a lot of customer environments in our data center and pretty much the alerting mechanism and the deviates stay on top of things with using the… more »

What needs improvement?

I think maybe we have to streamline further. It is just that everything out of the box. It is not really... We could use it but definitely with some effort we can streamline much better and sometimes… more »

What's my experience with pricing, setup cost, and licensing?

I think training is not required unless you are really low rating all the great features. I would recommend getting them certified, OEM certification, 12C certification. That would help.

What other advice do I have?

I would definitely recommend it. Yeah, just get the stable product right now, 12C, and probably 6 months down the line I could even recommend 13C.

Which other solutions did I evaluate?

Quest products is one that I can think of. Quest I don't think looks it at such a larger scale and we integrated Oracle's OEM service now and that also helps us. We liked the internal views which… more »
Vendor
User at a energy/utilities company with 10,001+ employees
Jul 30 2017

What do you think of Oracle Enterprise Manager?

What is most valuable?

Managing databases via groups Running AWR and ADDM reports is simple and quick. Performance graphs are good to share with application teams and database users.

How has it helped my organization?

Warnings and alerts are sent to the primary DBA.  Primary DBAs address the alerts in a timely manner, instead of waiting for it to become an issue.

What needs improvement?

Performance tuning tools need improvement.  

For how long have I used the solution?

We have been using this for five years.

What do I think about the stability of the solution?

The system has minimal issues with stability. The system has about 1500 databases currently.

What do I think about the scalability of the solution?

There are no issues with scalability. the system is stable…
Vendor
User at a tech company with 10,001+ employees
Jul 30 2017

What do you think of Oracle Enterprise Manager?

What is most valuable?

Valuable features include SQLrun and the performance page.

How has it helped my organization?

It has helped us in terms of automated switch-over and fail-over.

What needs improvement?

The SQLrun sometimes does not work, and it crashes most of the time.

For how long have I used the solution?

We have been using this for two years.

What was my experience with deployment of the solution?

There were no issues with deployment.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

There were no issues with scalability.

How are customer service and technical support?

Customer Service: Customer service is good. Technical Support: Technical support is…
Vendor
Sr Oracle DBA at a retailer with 10,001+ employees
Jul 25 2017

What do you think of Oracle Enterprise Manager?

What is most valuable?

One of the valuable features is performance drill down.

What needs improvement?

I would like to see drill-down tabs.

For how long have I used the solution?

We have been using this for eight years.

What was my experience with deployment of the solution?

There were no issues with deployment.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

There were no issues with scalability.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

What about the implementation team?

The implementation was done in-house.
Consultant
IT Director at a tech services company with 51-200 employees
Jun 25 2017

What do you think of Oracle Enterprise Manager?

What is most valuable?

I think the fact that I can manage all of our infrastructure, all the hardware and software, from one place which makes it very useful.

How has it helped my organization?

It makes it very easy for us to manage our infrastructure so that's important from a company perspective.

What needs improvement?

It's very expensive.

What do I think about the stability of the solution?

I think it's fine, there's no issue there.

What do I think about the scalability of the solution?

I think it's fine, there's no issue there.

How was the initial setup?

It's implemented just fine. It's fairly easy. Combination of an easy product and also technical expertise as well.

What other advice do I have?

It's very expensive.
Vendor
Senior Oracle DBA at a retailer with 10,001+ employees
Mar 31 2017

What is most valuable?

This is a very good Oracle tool which enables us to incorporate all the databases throughout our environment, set up several rules and even monitor from there. We can perform a lot of operations. If you have small databases you can plug into the OEM, and you can perform any sort of operation with one click of a button. That makes it more convenient and makes life easier than logging into each… more »

What needs improvement?

It could improve in some areas like the screen. It's not so clear for the novice, when a new person looks at the screen he/she may not really understand where to start first. They could make that process a little easier, so that even a novice who starts using it can at least have the basic idea what to do.

What other advice do I have?

I would recommend it. There are a lot of people who like to write scripts and stuff. If they are comfortable writing scripts then definitely they could use it. But many things can be done which cannot be done through scripting. I would recommend you give it a try. Definitely once you give it a try you will like using it.
Vendor
Software Engineer, Banking Officer at a financial services firm with 10,001+ employees
Mar 22 2017

What is most valuable?

The best features are the usability and the interface.

What needs improvement?

More tools along the lines of support would be valuable. It would also be nice to catch things either as they happen or before they happen, as opposed to seeing that something is broken and having to go in and fix it.

Which solution did I use previously and why did I switch?

We were using something off the mainframe before we switched to EPM. We went from mainframe to distributed, which made a big difference.

What other advice do I have?

It’s a great product, but make sure that you have people on staff that are familiar with it, or get your staff familiarized with it, because there are a lot of things that you need to learn to maintain it.
Vendor
Director at a financial services firm with 1,001-5,000 employees
Jan 31 2017

What is most valuable?

I manage a team of Customer Care and Billing Support Administrators. Earlier in our implementation when we were not quite stable we had to request assistance from our DBAs to troubleshoot performance of our databases. We eventually convinced them that it would be to their advantage to provide us… more »

How has it helped my organization?

We definitely get ahead of issues before they become severe.

What needs improvement?

The reports are very busy. Once you understand the information it was great, but initially it was not very user friendly.

Which solution did I use previously and why did I switch?

No.
Consultant
Lead Architect (Oracle Ebusiness Suite, OBIEE, BI Apps, EPM) at a tech services company with 501-1,000 employees
Jan 17 2017

What is most valuable?

The most valuable features are the Metric Extensions & Advanced Threshold management. Metric Extensions * Extend Oracle's monitoring capabilities to monitor conditions specific to your IT environment * Provides a comprehensive view of your… more »

How has it helped my organization?

It gives an end-to-end view of our complex IT infrastructure and its health in real-time.

What needs improvement?

The Adaptive Settings descriptions could be clearer. 95% percentile, etc. is not clearly specified.

What other advice do I have?

It is one of the best, state-of-the-art products from Oracle; truly a single pane of glass to manage IT infrastructure.

Which other solutions did I evaluate?

Before choosing this product, we evaluated Quest/Toad, but it did not do end-to-end monitoring across the stack of products.
Consultant
DBA at a tech services company with 10,001+ employees
Jan 11 2017

What is most valuable?

You can get a healthful overview of all your targets in one snapshot in Enterprise Manager. You can see what's up or what's down and then take corrective action. It's a valuable tool for an admin like me.

How has it helped my organization?

Another feature of the Enterprise Manager is a plug-in, which crosses multiple teams. I've seen multiple teams coming to us and then asking for the tools to be deployed for their team. It's a cross-team effort, which streamlines a lot of… more »

What needs improvement?

There are functional areas were you have extensions. Those extensions, or plug-ins, are one way to incorporate more products. There are extensions that are available.

What other advice do I have?

PoC is a good starting point. It doesn't hurt to have a PoC and have some of the environmental test or something monitored by that environment. You learn from that. Then you take the best practices, which are already there from the various… more »

Which other solutions did I evaluate?

At our company, we have multiple monitoring tools, so we do look at Precise as one other tool. There are a couple of other homegrown tools also. We'll be evaluating against all them next. I didn’t choose Oracle. It was already picked for… more »
Consultant
Senior Client Partner at a tech services company with 10,001+ employees
Dec 23 2016

What is most valuable?

The most valuable feature is that it is web-based. That helps us to get access from any location without being dependent on your personal laptop. You can access it from any laptop, any iPad or even iPhone; kind of everywhere.

How has it helped my organization?

Access to the data; you can access it anywhere. That helps us to get the information readily. That improves productivity as well.

What needs improvement?

Some of the new features it could give us: maybe access to some of the taxation data and also some of the other benefits it could include as part of the system. That would be useful.

Which solution did I use previously and why did I switch?

They wanted something that was available everywhere instead of being available only on a particular laptop or PC. That was one of the reasons for it: easy accessibility. The first reason we chose Oracle was the feature set; it was really… more »

What other advice do I have?

If you are looking for a solution that is accessible, because of the global nature of the workforce, I think this is a good solution. From the features perspective, I see there's still more that could be done, as I have mentioned.
Vendor
DBA at a manufacturing company with 10,001+ employees
Dec 21 2016

What is most valuable?

The performance monitoring is the most valuable feature. We use it for a lot of performance monitoring. It's a good tool. It works well. We use it on a day-to-day basis.

How has it helped my organization?

It reduces our downtime; increases our performance. We get to know of any issues coming up before even the users complain about it. We know what's going on in the system using Enterprise Manager.

What needs improvement?

If it had more drill-down facilities, that would be great. We found that sometimes, if you drill down into certain views, it's slow and it's very costly, so we avoid doing those kinds of things. They need some improvements in that area; to… more »

What other advice do I have?

Go for it. It's very good. It's pretty user-friendly. You just go with the flow. Just click on what you need to see and take it from there. We don't see any specialized training required to use it. We integrate it with Oracle E-Business… more »

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.
Vendor
Oracle DBA at Group Dynamite Inc
Dec 09 2016

What is most valuable?

The most valuable is when a client calls us to tell us the performance is really bad, I can quickly go on to OEM and see which SQL is causing the problem. I can drill down. I can quickly apply a profile to that SQL. The only drawback that I… more »

How has it helped my organization?

As I’ve mentioned, the biggest benefit is being able to pinpoint a performance issue very quickly, and be able to react to it very quickly.

What needs improvement?

One of the things I'd like to see is for profiles to be dynamic. That would be really great, where you don't have to tell the user, "Stop whatever you're doing and restart your job." To me, that would be highest on my list of improvements… more »

Which solution did I use previously and why did I switch?

I never used OEM before I started with Dynamite. Being with IBM, it was more like a contract we were being sent out on, so it was a different type of environment. It wasn't a performance tool, it was more building the databases and then… more »

What other advice do I have?

I would give the same advice that I saw at the conference, with the old DBA and the young person that had no clue of what was going on behind the scenes of that database. How that young person, with a little bit of knowledge, was able to… more »
Vendor
Sr. Software Engineer at a energy/utilities company with 10,001+ employees
Dec 08 2016

What is most valuable?

Using this product makes our integration process more easy and seamless. Previously, it used to be hard for a few applications. Now with this product, we can easily define our RES service or sub-service and can have multiple platforms hitting the service. We have a dedicated security layer and use this as a security layer.

What needs improvement?

In my opinion, this product needs to improve its performance. We need to have more detailed monitoring when certain services extend beyond a particular time frame. For example, if it goes beyond 60 seconds, we want to get an alert saying something is wrong. Anything that can self-optimize itself would be a great feature. For instance you put an SQL and if this tool can give us a recommendation… more »

What other advice do I have?

I would recommend this product to others. One of the things with Oracle is that they are expensive. They have to cut down their costs so that a smaller organization can easily adapt to these features. Although those who have an enterprise platform and wouldn’t mind spending the money on this product, should go for it.
Vendor
Senior System Analyst at a aerospace/defense firm with 1,001-5,000 employees
Dec 05 2016

What do you think of Oracle Enterprise Manager?

What is most valuable?

Monitoring of the database is the most valuable feature, because we want to know what's going on there.

How has it helped my organization?

It is timely, if you want to add some memory or whatever. That's seems to be timely.

What needs improvement?

I don’t think the response system is that good. It is too slow.

What do I think about the stability of the solution?

It's pretty stable.

What do I think about the scalability of the solution?

Scaling requires a little more configuration work.

How is customer service and technical support?

I have not had to use technical support.

How was the initial setup?

Initial setup is pretty straightforward. We don't integrate it with anything else. It runs as a standalone piece.

What other advice do I have?

Vendor
Oracle Database Architect at a computer software company with 501-1,000 employees
Dec 01 2016

What is most valuable?

It's a standardized GUI tool, which is very good and pluggable with automatic connection to an Oracle database, in comparison with any other GUI tools available in the market. Other than that, if you see if you want to share the backups, or… more »

How has it helped my organization?

People used to say I develop my own scripts, or colleagues used to develop their own scripts. If you want to change, if you are doing an upgrade, or if you are going to migrate your database, for example, from Linux to Solaris (REAX), then… more »

What needs improvement?

If you see the documentation, it's not really that much good. They did not explain all the details, so maybe they need to improve the documentation to get a better understanding, so that most of the people can use it.

What other advice do I have?

I feel that it's a good tool. The only thing is that you need to read the documentation before starting anything. As you mentioned about the size, you need to know how may databases you want to monitor in the company, and pick the right… more »

Which other solutions did I evaluate?

I checked the BMC Patrol and Quest products also, to monitor the databases. I feel like among all these, that OEM is the best tool compared to any other.
Consultant
Lead Database Administrator at Accertify inc
Dec 01 2016

What is most valuable?

It monitors our database environment, which is very critical for our environment.

How has it helped my organization?

We are going to minimize the downtime. If the system is down, it will page us; and we're going to get to that issue. Its a very added advantage. It also tells us when the system is running slow; if some people are experiencing performance… more »

What needs improvement?

We want to see some of the official licensed products, the other core components that come inside so plug-ins are made easy for us. They've got to integrate more into the network inside. They've got to integrate more depth and provide a… more »

Which solution did I use previously and why did I switch?

We were using hand grown scripts as our previous solution. This has a nice GUI interface, and all that, and that's the reason we went with this. We didn't consider much because we didn't have any competitor for that here. We do have another… more »

What other advice do I have?

There is online documentation. He has to go look around and see what he can get, and then implement it if he wants to.
Vendor
Senior Application Manager at HDR inc
Nov 30 2016

What is most valuable?

It basically provides a transformation for the company to go into the product line application. It gives better and faster data to the management in order to review the data quickly.

How has it helped my organization?

Using this product, we have improved our process for generating revenue and sending out invoices to our customers. It also enables us to track our engineers' time correctly.

What needs improvement?

We are expecting new functionality in the billing aspect. In respect to the engineering sector, there is a need to include the performance part in the management side. Still, there are lot of improvements that need to take place. For… more »

Which solution did I use previously and why did I switch?

We are transmitting from one ERP to another ERP, so the people need to be supported. Basically, Oracle advised us since it is the same product. After which, we moved to EBS for future data support. They created a custom solution since we… more »

What other advice do I have?

The reason why we chose this vendor is because they were familiar with the product now, and they gave a better judgement of the product itself. Oracle is more flexible and you can convert it as per your business. That is why we have this… more »
Vendor
IT Manager at a tech vendor with 1,001-5,000 employees
Nov 30 2016

What is most valuable?

I think what I really like in this product is that DBAs and my management development team don’t have to sit and manually write queries. It has a graphical interface, which makes it handy for you to monitor the databases and that is the… more »

How has it helped my organization?

You can manage many databases at the same time. You don't have to write ad-hoc queries. Initially, my DBAs used to write scripts which were manual. So, running the scripts, writing them and trying to figure out what we want to monitor was a… more »

What needs improvement?

One of the big problems we had was using Data Guard along with OEM; it just didn’t work (Data Guard is a local higher level solution). Every time we did a takeover, it would stop working, so that was the biggest challenge we had. I think… more »

Which solution did I use previously and why did I switch?

Oracle recommended it to us: "Everybody is using it out there, so use it!"

What other advice do I have?

Based on our experience, if you are looking for a certain type of requirement, it would work. The main requirement for us was stability since we run machine-critical applications. Resiliency is really the main requirement from our side… more »
Vendor
Sr. IT Professional and Database Expert at a manufacturing company with 10,001+ employees
Nov 30 2016

What is most valuable?

You can monitor your database thoroughly. Some valuable features of this product are checking your SQL executions and how the SQLs are progressing in terms of any blocks or contention in the database… more »

How has it helped my organization?

It benefits our organization by identifying the problem immediately and rectifying it. So, the user doesn't have to bear any sort of impact.

What needs improvement?

Some of the features that need improvement are increased monitoring at the operating system and storage levels, without having a plugin. At the Oracle level, improvements can be done by providing… more »

Which solution did I use previously and why did I switch?

We have always been using this product.

What other advice do I have?

Stability and responsiveness are the two major factors while choosing a product. Right now, response time is the most critical aspect for our organization and that is what we need. If you database… more »

Which other solutions did I evaluate?

We have not evaluated any other product besides Oracle, as it suits our product best.
Vendor
Oracle/SQL Server Database Administrator at Chevron
Nov 24 2016

What is most valuable?

We haven't fully utilized it yet on a day-to-day basis, but we will put more into it. We do see patching is going to be a big improvement. Day to day, I think we are at 20 percent for now, but that number will increase.

What needs improvement?

Support definitely can be improved; documentation and support. The documentation is convoluted, very confusing.

What other advice do I have?

My company choose to use this product because I can see that it's going to be more aligned with the technology, with the cloud. It's more robust, and we can see it's going to be an essential product for IT. When I’m deciding whether to work with a vendor such as Oracle, I look for kind of a mix that includes reliability and strategic too: How does it fit into the enterprise system? I recommend… more »
Vendor
Division Officer at a government with 10,001+ employees
Nov 09 2016

What is most valuable?

The GUI interface for monitoring and managing databases is the most valuable feature.

How has it helped my organization?

The automated alerts tell me when I have an issue before a user calls. They are proactive.

What needs improvement?

We use it mostly for the connection to the databases. It could be the version I'm on, but we seem a little limited on what we can do for monitoring for the middleware.

What other advice do I have?

Go to training first. We did it the other way around: We tried to figure it out, and then go to training. That’s fine, as long as there isn’t a big gap between when you're going to implement it, and when you've been trained. We probably… more »

Which other solutions did I evaluate?

We looked at Spotlight. It was just too expensive, so we stuck with Oracle.
Consultant
DBA at a tech services company with 10,001+ employees
Nov 09 2016

What is most valuable?

It provides a graphical interface and easy management. It's not very cumbersome. The new versions of Oracle, 12c and 13c, have user-friendly graphical interfaces, compared to older versions, where it was very cluttered. You could not figure out where to go at all.

What needs improvement?

They have developed a cloud version, but the Oracle data is very limited; not very large scale data. It's mostly for process data and structure data. I would like to see something along the lines of big data in combination with RDBMS; that would be good.

What other advice do I have?

If someone came to me and asked my opinion, I would recommend this product.
Vendor
Senior Database Administrator at Robert Half
Nov 09 2016

What is most valuable?

The most valuable feature is the performance monitoring. This is one single-point dashboard, which presents the health of the database, at a particular point in real time. It helps you see which… more »

How has it helped my organization?

The main benefit is the quickness; the speed at which you identify, diagnose and resolve problems. The old-fashioned way depends on the DBA’s manual skills. It would take him forever, if we were to go… more »

What needs improvement?

As it is, this product has so many features. We have yet to explore its full potential. There is one feature that tells you how long the query has been running. It would be nice if they could… more »

Which solution did I use previously and why did I switch?

We had other solutions such as Toad and Spotlight, but once we saw this, there was no going back. It was pretty good. It's a one-point destination; one umbrella. It has so much to offer. Basically, if… more »

What other advice do I have?

My high rating reflects its ease of use and that it contains a host of features, anything and everything a database administrator would want it to perform; all the way from creating a database to… more »

Which other solutions did I evaluate?

We were considering going with Quest Central and couple of other vendors, but being a big Oracle shop, it made sense. Sticking with one vendor made sense, so that we can get a better offer on the… more »
Vendor
Senior Manager For Application And Database Architecture at Wesco Aircraft
Nov 08 2016

What is most valuable?

Oracle Enterprise Manager provides a single pane of control that gives you the visibility to see all Oracle products, plus the non-Oracle products; hardware, software, middleware. It covers it all.

How has it helped my organization?

The benefits to my organization are with administration, plus it centralizes your control.

What needs improvement?

There are a lot of plugins. I would like to see more and more plugins for different software. Most of them are third-party software. If Oracle Enterprise Manager could provide a standard web service… more »

Which solution did I use previously and why did I switch?

We previously used vendor-specific monitoring or control systems to administer different type of resources; hardware, software. OEM gives me the ability to expand that by putting everything under one… more »

What other advice do I have?

Try to understand what OEM can do for you. Exploit it and its feature set. For example, I can modify the back-end storage through OEM. I don't have to go to my ZS4 console to see how much space I… more »

Which other solutions did I evaluate?

For me, choosing this solution was a no-brainer because we are an Oracle shop. From having all different types of vendors for hardware and software, we are gradually becoming an Oracle shop.
Vendor
Healthcare Operations Supervisor – Optum Health San Francisco at a healthcare company with 10,001+ employees
Nov 08 2016

What is most valuable?

I can run the database, run queries, run reports, see the whole picture, and analyze the data.

How has it helped my organization?

I can see the whole picture and analyze the data; I rely on that a lot. I feel like I can see the whole entire database.

What needs improvement?

It could be faster; sometimes it takes a while to make the connection. Sometimes, it's complicated, too.

Which solution did I use previously and why did I switch?

I think we used to use Sybase and then we transferred to Oracle. Now they no longer use the Sybase servers. I’m not so sure why we switched from Sybase to Oracle; maybe the technology made them move from Sybase to Oracle, maybe it was more… more »

What other advice do I have?

I like it. I would encourage a colleague or friend looking for advice to use Oracle.
Vendor
Database Analyst at a financial services firm with 1,001-5,000 employees
Nov 03 2016

What is most valuable?

The automating diagnostic monitor (ADM) is the most valuable feature.

How has it helped my organization?

It will list the top findings: numbers one, two and three. Those are the areas where we have to troubleshoot. That helps my organization.

What needs improvement?

There are a lot of options; it takes time. I don't see anything like a dashboard or something similar. Adding some dashboards would possibly be a nice thing.

What other advice do I have?

It's pretty self-explanatory; just log in and explore the options. That's it. I believe training would help. An expert can go over several options and make it easier.

Which other solutions did I evaluate?

I think we are an Oracle shop; naturally we lean toward them.
Vendor
Database Engineer at a comms service provider with 10,001+ employees
Nov 03 2016

What is most valuable?

The most valuable feature is that it is very easy for the novice DBA to drill down and find problems that might otherwise be difficult to find.

How has it helped my organization?

It has helped developers and novice DBAs drill down and find the cause for problems. There are two pieces. One, it allows people to pinpoint issues easily, and then drill down and get more details of… more »

What needs improvement?

I probably would like to see better SQL tuning advisors that are built into the product. When you know the issue, rather than just pinpoint it, if it could also give you a solution that might work, I… more »

Which solution did I use previously and why did I switch?

We were covered by the Oracle enterprise license agreement and it made more sense for us to go with this product as opposed to looking for another one. They have had it for a very long time.

What other advice do I have?

Look at the reputation and the size of the company. These products are often very expensive. It is better to go with someone who has been around for a long time and who would continue to be in… more »

Which other solutions did I evaluate?

It was an easy choice. The Oracle Enterprise Manager is pretty well known and I don't think anything else, an external product, matches or comes even close.
Vendor
IT Specialist at a government with 1,001-5,000 employees
Nov 03 2016

What is most valuable?

The most valuable feature is the monitoring of all of the different types of targets in our infrastructure, including not only the Oracle Database components, but the SQL Server components also, in the host.

How has it helped my organization?

We are able to manage larger numbers of databases with less human resources.

What needs improvement?

I would probably like to see more plug-ins to manage even more heterogeneous types of resources.

Which solution did I use previously and why did I switch?

We did have Foglight. It was providing us decent monitoring of the targets, but the OEM, specifically for managing the Oracle databases, is a lot more robust. You have more tools to work with to administer the Oracle databases.

What other advice do I have?

It's a very robust tool. You will find there are many links and it's easy to navigate, but it might take you some time to learn where everything's at.
Vendor
DBA at a aerospace/defense firm with 10,001+ employees
Nov 03 2016

What is most valuable?

What makes it valuable is that we have one single pane that we can access to get all of our information and be proactive, whether it's Oracle Database, SQL Server, MySQL, or whatever, even host related.

What needs improvement?

Every release, they seem to move the navigation and you have to retrain your entire DBA staff. Maybe the user interface could be more consistent between releases. For every minor and major release, it usually jumps around all over the place.

What other advice do I have?

Look into OEM, especially if you have a lot of databases that you want to monitor, or other products. It provides a single pane of information that you can use, and drill down capabilities to find exact problems. When I select a vendor such as Oracle to work with, I look for them to be reliable, provide value and so on.
Consultant
Lead App Adviser at a tech services company with 10,001+ employees
Nov 03 2016

What is most valuable?

The most valuable feature is its ability to integrate directly into S Space and move data, run business rules, run calculation scripts, and things like that.

What needs improvement?

The user interface is pretty clunky. I have not rated it higher because it’s still new.

What other advice do I have?

I recommend using the product for similar situations, just because it does technically integrate all the Oracle products together, especially in the EPM space. Reputation is a big part of the decision regarding which vendor to work with. The other part is strategy: Do they have partners that can… more »

Which other solutions did I evaluate?

We use also use DataStage and Informatica, outside of the Hyperion stack and the Oracle stack.
Vendor
Bhavinee Patel at Apple
Nov 03 2016

What is most valuable?

The most valuable feature is the user-friendly GUI. With OEM, we can see the monitoring tools for the host or database.

How has it helped my organization?

We use it every day. For any performance issue, we jump into OEM and then we use it. We monitor the database to help us deal with the issue.

What needs improvement?

There as some monitoring tools, such as GoldenGate, that would be great if they could put them in OEM. Right now, whatever we have is enough, but for additional features we want GoldenGate.

What other advice do I have?

It's a very flexible, straightforward installation. It's user friendly, usable day by day and we can see the database monitoring, host monitoring, everything. When I’m looking at a vendor such as Oracle, I look for good tech support, reliability, and stability.
Consultant
Enterprise Architect at a tech services company with 501-1,000 employees
Oct 31 2016

What is most valuable?

I think the neatest, most valuable feature of Enterprise Manager (OEM) is that single pane of glass for the whole stack, that it gives me as an admin the ability to look all the way up from my storage… more »

How has it helped my organization?

There's a lot of benefits to Enterprise Manager. From the monitoring capabilities is that single pane of glass. It's being able to look at an application and then look at the database component. Look… more »

What needs improvement?

What I would love to see in Enterprise Manager is more support for the hardware, more support for Bare Metal. Right now I can do Bare Metal deployments with Linux and OVM and that's an awesome… more »

What's my experience with pricing, setup cost, and licensing?

OEM helps with the license complexity, you can ask it for each page what licenses are needed, and it can also report on all your license consumption

Which solution did I use previously and why did I switch?

Generally, with Enterprise Manager, the question is when do you decide to use it. My thought is if you're running an Oracle product and you want to enterprise great IT, you need to use it from day… more »

What other advice do I have?

Enterprise Manager, I'd probably rate it a nine and a half. If you're not running it, install it and run it.
Vendor
Enterprise Architect at Revenu QuŽbec
Oct 20 2016

What is most valuable?

The most valuable feature is the automation of the alerting. We can be proactive when we use that program instead of being called in the middle of the night because something’s wrong. You get the… more »

How has it helped my organization?

The company spends less money over time because we are not working overtime hours at the office.

What needs improvement?

I would like to see better support for Oracle GoldenGate. Right now, it doesn't work well with Oracle GoldenGate. You still have to use GoldenGate monitor if you want to take advantage of the product… more »

Which solution did I use previously and why did I switch?

We were pretty much doing our own thing with an in-house script. Since we were growing fast, we could not continue like that.

What other advice do I have?

Go only with the out-of-the-box configuration first. Let it run for a while like that to learn the product. Learn a few things before trying to configure everything in it. When I’m selecting a vendor… more »

Which other solutions did I evaluate?

It's been a long time, so I don't remember which other products we were considering. Probably from the beginning, we were considering Oracle because they let us experiment with it first and we saw… more »
Vendor
System Architect at a consumer goods company with 10,001+ employees
Aug 31 2016

What is most valuable?

Both OS and Hardware Management, Network Boot, Server Pools, and Live migration of LDOMs over Server Pool are Ops Center's most valuable features to me.

How has it helped my organization?

It helps a lot in data center consolidation, P2V, and with LDOM live migration. It reduces overall required downtime and is highly scalable, especially with T5 architecture.

What needs improvement?

The monitoring feature should be improved, so that it may be used as a dependable monitoring solution, as well as a deployment solution for SPARC-based hardware and operating systems.

Which solution did I use previously and why did I switch?

I have had the opportunity to work with various other UNIX as well as Linux systems, but among all of them, I found Solaris to be a very stable operating system. Now with the evolution of LDOMs, ZFS and zones, it’s providing a perfect… more »

What other advice do I have?

I recommend Oracle solutions like T5 Super-Cluster, T5-8 and Oracle Solaris 11 operating systems, as they are highly scalable and fault-tolerant systems.
Farooq Khalid
Real User
Manager DBA at a healthcare company with 1,001-5,000 employees
Jul 12 2016

What is most valuable?

Database performance monitoring, dashboards, databases management and Dataguard setup and monitoring are the features that I like the most. BI Publisher is another cool… more »

How has it helped my organization?

We have 200+ databases and monitoring that number of databases without using a enterprise tool would involve a tremendous amount of manual work. Furthermore, early… more »

What needs improvement?

Middleware (weblogic) has some bugs and crashes occur which should be fixed to make OEM more productive. This

What's my experience with pricing, setup cost, and licensing?

We have an enterprise Corporate License so cost is not an issue.

Which solution did I use previously and why did I switch?

We were using custom build application to monitor the systems but this product provides more functionality and GUI interface.

What other advice do I have?

I feel that this a 5 star product because of how easy it is to configure and the vast features that are available.

Which other solutions did I evaluate?

We checked Quest software (Spotlight and Toad) however we found OEM to be more productive.
Consultant
President at a tech consulting company with 51-200 employees
Jul 03 2016

What is most valuable?

Enterprise Manager comes with a suite of products that includes agents for setup. This makes it easier to monitor databases as well as servers and SANs.

How has it helped my organization?

It's given us the ability to monitor multiple aspects of the organization. Also, the ability to monitor different versions of Oracle and different platforms has been helpful for our customers.

What needs improvement?

Using, setting up, and maintaining the agents can be tedious and even almost a full-time job. Once it's done, it works pretty well. It's just setting them up that could use some improvements.

What other advice do I have?

If you are going to be database-heavy, and that is what you are going to be monitoring the most, then Enterprise Manager might be your best bet. If not, there are other options out there to look at to see which pieces you need to monitor. Do we need to monitor applications, servers, and networks… more »
Vendor
Senior Oracle Database Administrator at a pharma/biotech company with 5,001-10,000 employees
May 31 2016

What is most valuable?

OEM gives me, as the DBA, a very graphical representation of what's going on with my Oracle footprint, and it's very quick to display to me where I would have issues and where I can correct them. This gives me the capability to see when there are issues happening, which means that I can actually act… more »

How has it helped my organization?

From my point of view, I've found OEM to be one of the easier products to deal with. It's the product that I use day in daily to view all of my databases, and the fact that I can actually integrate multiple databases and multiple middleware solutions into one single point is perfect for me, so I'm… more »

What needs improvement?

The features that I'd want to use in Enterprise Manager would be in and around the diagnostics and tuning area of the database. Again, that is an additional license. Whilst I can get Enterprise Manager, I can do certain things with it, the really, really high-value part of Enterprise Manager… more »

What other advice do I have?

Read the documentation, because we found and still find it extremely complicated to bind the latest versions of the database into Enterprise Manager. It was much easier in earlier versions, but much more complicated now.
Vendor
Oracle Applications DBA/UNIX SA at a agriculture with 1,001-5,000 employees
May 31 2016

What is most valuable?

I find it nice that OEM provides a graphical way to manage both our database and E-Business Suite. It's great being able to see that all the information you need is in front of you on the screen. There are links that allow you to kill sessions or to check your performance. With other solutions, you… more »

How has it helped my organization?

It helps me do my job as a DBA. Even though I may know how to manage it wth the CLI, I'm much quicker at doing things and identifying problems. Having it running and seeing a spike on the graph lets me know that we have a performance issue, I've got something locked up, and I need to address that… more »

What needs improvement?

It can be a process hog sometimes. When I do leave it running, the CPU fan kicks on, and I can hear it running. Otherwise, it's a great tool.

What other advice do I have?

Follow the directions as the setup and implementation are all nicely laid out for you.
Vendor
Manager of Oracle Technology/DevOpsManager at a retailer with 1,001-5,000 employees
May 31 2016

What is most valuable?

In my opinion, without Enterprise Manager no DBA can do their job. There are better tools out there, but they only complement OEM because it may not do the whole job. OEM, though, is very intuitive when it comes to performance tuning, metrics, and monitoring.

How has it helped my organization?

Without it, it's like driving a car without seeing with your eyes. Without OEM, I can't troubleshoot any of the issues that arise. For the Automatic Database Diagnostic Monitor, port reports, memory advisors depending on load, manual memory management and other database analyses that SGAs and PGAs… more »

What needs improvement?

It's quite user-friendly when integrating, but when propagating user access and agents, it's not so intuitive. I'm using 12.1.0.3, I believe, and there seems to be a log of bugs that haven't been worked out.

What other advice do I have?

You need OEM if you are having Oracle databases. OEM is very expensive, but it does some nice things like memory advisors and ADDM reports. There are products that complement OEM, but they can't replace it.
Vendor
Oracle Specialist at a tech company with 10,001+ employees
May 31 2016

What is most valuable?

I like the reports of Enterprise Manager, as you have a lot of targets. You can create generic reports based on some metrics of those targets. It allows me to have some sort of place to check all my targets.

What needs improvement?

I would like to have more details and privileges. Sometimes, I have a problem where I need to grant a user in Enterprise Manager the privilege to view a database. When I grant a privilege to him, to monitor a database, he also gets the privilege to view the host of the database, and I don't want him to show the host, only the database. I would say more grantable and obtainable privileges are… more »

What other advice do I have?

Before deploying a new service, be sure you configure it very well, because it's very boring and time consuming to later do this. It would be good to do this during the deployment phase. That is what I would think.
Consultant
Senior Managing Consultant at a tech consulting company with 501-1,000 employees
May 30 2016

What is most valuable?

The monitoring and alerting capabilities and ability for corrective actions in incidents provide the most value.

How has it helped my organization?

Provides monitoring and alerting to know when there are issues, and the ability to address issues automatically with corrective actions. This has saved admin time, as it's saved our admins from having… more »

What needs improvement?

I would like to see Oracle address the multi-data center monitoring and management in a more seamless way where management services are easily spread across the data centers like they can be today… more »

What's my experience with pricing, setup cost, and licensing?

Oracle Enterprise Manager for the base product does not have additional cost when you have an Oracle Enterprise Database licenses, however to get the most value from OEM additional packs are required… more »

Which solution did I use previously and why did I switch?

I have not really utilized anything other than Oracle Enterprise Manager for monitoring, alerting and management of Oracle based environments.

What other advice do I have?

It's overall capability for Oracle products is very good and offers the ability to monitor and manage many Oracle products from a single environment and is seamlessly integrated to monitor and manage… more »
Vendor
Business Owner at Techno Consulting
May 30 2016

What is most valuable?

I have mainly used it for management, monitoring and tuning for Oracle databases.

How has it helped my organization?

We manage and monitor many databases for customers (some customers have a few hundred databases) and OEM is extremely helpful in performing operations for monitoring and management from one single… more »

What needs improvement?

I have been using OEM 13c which is their latest release and I would have expected that the product would have been more stable and should not have bugs for very simple things like CPU utilisation or… more »

What's my experience with pricing, setup cost, and licensing?

For any Enterprise edition database customer, I highly recommend that they should implement OEM and at a minimum purchase license for Diagnostic and Tuning pack for database. Amount of time required… more »

Which solution did I use previously and why did I switch?

I have used custom scripts and still do use it for standard edition of databases where OEM cannot be used. However, I prefer to use OEM wherever possible.

What other advice do I have?

Do it once and do it right.
Vendor
Sr DBA at a energy/utilities company with 1,001-5,000 employees
May 29 2016

What is most valuable?

I like the performance tuning features, particularly since it gives me a good glimpse of what has been happening. We maintain the data for 31 days, so I can graphically go back and see what exactly happened during that time. I can drill down to the user level or the SQL level and see what was… more »

How has it helped my organization?

In terms of the user response time, if I were to do a lot of queries, and analyze it, we can quickly provide the result to the end user or the developers, and then quickly come back to solving a lot of performance problems.

What needs improvement?

With any Oracle protocol, and Enterprise Manager is one of them, as far as the interface is concerned, it's not good and is still pretty ugly. I would like to see a decent UI because there are a lot of tools on the market that also give good drill-down capabilities. For example, with Enterprise… more »

What other advice do I have?

If you're using one or two databases, Enterprise Manager is not something you want to use because Oracle has other products that can make it simpler. But ff you are using more than five or six databases, Enterprise Manager is the way to go.
Vendor
Database Admin at a insurance company with 10,001+ employees
May 29 2016

What is most valuable?

The most valuable feature is the way it shows me, on top in one screen, right there, my availability options. Then if I have to drill down the performance, it shows me what's running, rather than me going in and doing my own scripts. It provides AWR reports, active session reports, and things like… more »

How has it helped my organization?

The biggest bang for our buck with Enterprise Manger is automated patching. We have at least 1000 or so databases, so automation in patching, applying security patches, and PSU's has been huge for us. We are working heavily with Oracle and their representatives to have patches written up.

What needs improvement?

We've had a lot of struggles patching automation. There's no good log file that you can debug. We have to go back to the account managers and work with Oracle internals. I'm hoping that 13c will bring something better on that front.

What other advice do I have?

If you're a newbie who doesn't want much hands-on in a CLI, it's a good solution.
Vendor
Data Modeler at a financial services firm with 1,001-5,000 employees
May 29 2016

What is most valuable?

From my experience, I'd say that the most valuable feature is the ability to manage all the databases, hardware, and middleware from one pane of glass.

How has it helped my organization?

Having the single-pane-of-glass manageability of our database, hardware, and middleware infrastructure gives us the most efficient way to keep our thumb on the pulse of the infrastructure to ensure it's always up and running.

What needs improvement?

OEM needs to be a little bit faster. That's probably because the features that they've developed and put into the latest product are incredible. They're consolidating more and more, which, expectedly, slows it down.
Vendor
Lead Oracle Database Administrator at a insurance company with 10,001+ employees
May 18 2016

What is most valuable?

For us, the most valuable feature is really the ability to monitor. We're using Enterprise Manager to monitor our database infrastructure. Whenever we create a database, we'll apply those templates, and it will monitor. Database will send alerts and create instances that will allow our team to be… more »

How has it helped my organization?

As with any organization, before we embark on anything, we have to look at the ROI as well as the ability of a particular tool. Enterprise Manager gives us a tool that's fast and reliable for monitoring and managing our whole IT infrastructure. We're a mutual fund company, so speed is really key in… more »

What needs improvement?

The latest release, 13c, which I think came out in December, has additional enhancements in the areas of security, management, creation of users, and different level of functionality. It's much better than before, which was very limited and the majority of users created with the tool were forced to… more »

What other advice do I have?

One piece of advice is just why, if you don’t have Oracle Enterprise Manager, you aren't taking advantage of it. I assume your DBA's might be spending extra hours and off hours, and if you set up and deploy Enterprise Manager the right way, you will see at least a 50% decrease in unnecessary… more »
Vendor
Programmer/Analyst at Lidestri Foods
May 05 2016

What is most valuable?

The most valuable feature of OEM is that it goes hand-in-hand with our EDI. Essentially, it allows us to operate the SOA Suite solution on a management level.

How has it helped my organization?

The biggest improvement Enterprise Manager has provided us is that it allows for easy maintenance and setup of our user base that's surrounded by SOA Suite.

What needs improvement?

The issues we've had with Enterprise Manager go hand-in-hand with our issues with SOA Suite. There are performance issues that we see tied to SOA Suite and the B2B functioning, all of which impacts Enterprise Manager.
Vendor
Sr Application/Oracle Programmer at a university with 1,001-5,000 employees
Apr 28 2016

What is most valuable?

As a DBA contractor, I like the ability to be able to group my hosts/targets and set up different configurations to monitor based on the needs of my clients.

How has it helped my organization?

It has made my job easier in that I can put my focus on certain elements at the whim of my client.

What needs improvement?

The one area was the process of setting up targets and hosts as it seems rather lengthy and repetitive. There should be a way to merge some of the steps together.

Which solution did I use previously and why did I switch?

My client has always been Oracle based.

What other advice do I have?

Do some research, follow the documentation and any advise that might be out there. The Oracle communities are good sources.
Consultant
Professional Services Manager at a tech services company with 501-1,000 employees
Apr 28 2016

What is most valuable?

Over and above the monitoring, alerting and incident framework, all of which are excellent, I would say the Lifecycle Management Pack is of most value to us.

How has it helped my organization?

For a particular client, they had a large database estate with over 750 databases and it wasn't actually possible to measure their compliance position against their own security standard at any given time. They had a view of a few systems… more »

What needs improvement?

I think with the documentation there could be improvements. Although the core database compliance functionality is well documented some of the other areas of compliance aren't for example the Real Time monitoring rules. Also, further… more »

Which solution did I use previously and why did I switch?

For managing estate-wide security compliance, the only previous option was a scripted solution which was costly and not scaleable.

What other advice do I have?

Oracle Enterprise Manager is an Enterprise Management tool and should be treated as such. It's not a glorified DB console. Companies should look to configure it in a way which takes away all the low-level, least value-add activities that… more »
Consultant
Engineer at a tech services company with 51-200 employees
Jul 14 2015

What is most valuable?

A lot of ingenuity has been put into the monitoring and alerting capabilities. There are many products (including a number of custom scripts I have written over the years) that are capable of sending basic alerts, for example when a file… more »

How has it helped my organization?

I first starting using this product in a corporate IT environment to help my team monitor our Oracle databases. The product worked so well, other groups soon took notice. They saw that not only were we being alerted of potential problems… more »

What needs improvement?

Enterprise Manager is not easy or for the faint of heart. It is extremely robust, and hence very complicated to set up and maintain. A tool like this requires a company to put a lot of eggs in small number of baskets. Creating an… more »

Which solution did I use previously and why did I switch?

I have used a number of monitoring, provisioning and lifecycle management solutions and continue to do so. I have never found a product that has so many of these capabilities in a single product and a single user interface. I don't believe… more »

What other advice do I have?

Do not expect to have a full implementation complete in a couple of days. There are many hours of work and many different steps to go through. There is a lot of collaboration that must happen with other teams; database, networking, storage… more »
Vendor
Senior Oracle DBA at a financial services firm with 501-1,000 employees
May 01 2014

What is most valuable?

Performance tuning, segment and memory advisor

How has it helped my organization?

All our production systems are monitored by OEM to get the alerts and warnings and deal with it

What needs improvement?

One of the biggest issues, specially for 12c grid contro,l is the performance; to be able to monitor and find the root cause of performance issue immediately, in real time. It is important for the… more »

Which solution did I use previously and why did I switch?

No

What other advice do I have?

For Oracle databases and Oracle products in general, OEM is the best monitoring / console solution to get live and historical overview on your systems

Which other solutions did I evaluate?

No
Consultant
Database Manager at a tech services company with 501-1,000 employees
May 01 2014

What is most valuable?

• Provides a platform for tuning multiple databases and scheduling of multiple tasks. • Monitors database health and performs regular monitoring. • Used to administer multiple networks and services from multiple locations. • The Oracle environment, including database servers and application servers can be administered • Very useful for oracle database administrators. Because DBAs are required to… more »

What needs improvement?

• In a large organization with large number of targets, managing systems on an individual basis can be time consuming and difficult. • Upgrades/Patches Installation and implementation timelines can be extensive as each and every system must be upgraded one by one.

What other advice do I have?

Oracle Enterprise Manager is a set of system management tools from Oracle that are used to monitor the Oracle environment, automating tasks to make database management easier for business. Enterprise Manager uses web based architecture and its HTML based console can be accessed from anywhere through browsers. Oracle Enterprise Manager provides complete, integrated solutions to achieve the level of… more »
Vendor
Oracle DBA at a financial services firm with 501-1,000 employees
Apr 02 2014

What do you think of Oracle Enterprise Manager?

What is most valuable?

Overall monitoring of Oracle databases and operating systems. Real time performance tuning of SQL queries.

How has it helped my organization?

By using OEM, less time and resources are spent to monitor and manage databases.

What needs improvement?

It comes with some monitoring bugs, which once reported to Oracle support is always solved.

For how long have I used the solution?

I have been using this solution for the last 6 years.

What was my experience with deployment of the solution?

No issues at all, very easy to deploy.

What do I think about the stability of the solution?

A very stable product.

What do I think about the scalability of the solution?

Up until now I have not had any issues.

How are customer service and technical support?

Customer…
Vendor
Sr. Oracle, MySQL and Teradata DBA at a tech vendor with 51-200 employees
Apr 01 2014

What do you think of Oracle Enterprise Manager?

What is most valuable?

Monitoring and tuning of Oracle databases.

How has it helped my organization?

It has improved significantly our monitoring and tuning of our databases.

What needs improvement?

Installation and configuration.

For how long have I used the solution?

6+ years

What was my experience with deployment of the solution?

Yes, configuration is a pain.

What do I think about the stability of the solution?

Nope

What do I think about the scalability of the solution?

Nope

How are customer service and technical support?

Customer Service: 4 stars, sometimes support takes time to figure out the issue and provide a solution.Technical Support: 4 stars

Which solution did I use previously and why did I switch?

Used to monitor manually before.

How was the initial

Vendor
Lead DBA at a tech company with 501-1,000 employees
Mar 31 2014

What is most valuable?

Real-time performance monitoring

How has it helped my organization?

Can easily visualize bottlenecks in database performance tuning with historical graph trends; where as before it would be based upon manually tuning using scripts which… more »

What needs improvement?

Stability and bugs in the product. There seem to be too many.

What's my experience with pricing, setup cost, and licensing?

Initial set up was approx. 5 days’ worth of DBA’s effort

Which solution did I use previously and why did I switch?

No

What other advice do I have?

Be prepared for a lot of heartache before it beds in. Get the latest patches for the project, and read up on most common bugs issues before implementation;

Which other solutions did I evaluate?

No
Vendor
MySQL DBA at a tech vendor with 501-1,000 employees
Mar 27 2014

What is most valuable?

Query tuning, historical graphs, real time statistics on query usage, easy to find blocking or locking queries, easy to kill queries, easy to add new datafiles to tablespaces about to run out of space, easy to explore table structure

How has it helped my organization?

For Oracle databases we setup e-mail alerts through OEM. Setup several maintenance jobs to handle previously time consuming tasks such as automatically adding datafiles to a tablespace about to run out of space. Improved root cause analysis… more »

What needs improvement?

For databases and servers with high blocking issues, the monitoring and graphs in OEM frequently became so over loaded that they could not be used and would not load making OEM useless for troubleshooting certain production issues. When… more »

Which solution did I use previously and why did I switch?

Used Toad a little bit but didn't have a solution exactly like EM. Toad licensees were expensive and had to be installed on each user's machine while enterprise manager was web based and I'm sure Oracle gave the company special pricing… more »

What other advice do I have?

Use as many features as possible but the more you rely on Enterprise Manager, the more you must remove and SPOF by having redundancy (RAC clusters or whatever failover solution you choose) and having a hot backup in a separate data center… more »
Consultant
Oracle Consultant & DBA - Cloud Support Engineer at Amazon Web Services
Mar 27 2014

What is most valuable?

Consolidate information and access to my databases into a single portal.

How has it helped my organization?

We increased our capacity and speed of detection, diagnose & resolution of database issues.

What needs improvement?

UI is the part that I like to see improved in the future.

What's my experience with pricing, setup cost, and licensing?

I don't have a money estimate, but in man-hours, a deploy in a single machine, for an estimate of 100 targets, takes 8 hours.

Which solution did I use previously and why did I switch?

No, previously we used Enterprise Manager Database Console, that is a local DB console.

What other advice do I have?

Follow the installation guide step by step, there won't be any surprises. Check your memory, CPU & disk requirements before implementation.

Which other solutions did I evaluate?

Yes, we evaluated Pandora, Nagios and Zabbix.
Vendor
Database Senior Manager at a financial services firm with 1,001-5,000 employees
Mar 17 2014

What is most valuable?

Monitoring and the ability to quickly drill down, see and identify issues. Also provisionning is an interesting option as long as it works.

How has it helped my organization?

We have set up a lot of alerts which can notify us immediately when something arises and this is keeping our SLA's kept. Additionally we have made customized reports on… more »

What needs improvement?

Setting up provisioning can be a challenging. Also there are a lot of bugs and some specific to platforms. Not every platform is equally supported.

What's my experience with pricing, setup cost, and licensing?

Sorry can not say about the cost, we have always used as little hardware as possible.

Which solution did I use previously and why did I switch?

Before using OEM we had a lot of scripts to check database health, also we have and use some other solutions for monitoring. OEM provided everything in a single package… more »

What other advice do I have?

It is a must if you have more than a couple of databases to monitor and manage, it can also do a lot of other stuff and monitor various types of targets. It has a good… more »

Which other solutions did I evaluate?

Not a lot. Mainly we looked at what we have and then went for OEM as most of our DBs are Oracle. We have monitoring from HP BAC/Mercury.
Vendor
Database Manager at a recruiting/HR firm with 51-200 employees
Feb 25 2014

What do you think of Oracle Enterprise Manager?

Valuable Features:

I really like how Statspack has evolved into AWR, ADDM and ASH reports, fully automated out of the box.

Improvements to My Organization:

Being able to capture performance information that occurred in the past is very helpful, when tracking down anomalies.

Room for Improvement:

I would like to see more functionality/information in Standard Edition Oracle for the same performance analysis.

Use of Solution:

I have used Oracle Enterprise Manager since version 9i.

Deployment Issues:

No, not really.

Stability Issues:

No, not really.

Customer Service:

Good.

Initial Setup:

Initial setup is straightforward.

Implementation Team:

DBA Team implementations.…
Vendor
Database Manager at a energy/utilities company with 501-1,000 employees
Feb 16 2014

What do you think of Oracle Enterprise Manager?

What is most valuable?

Reporting and tuning

How has it helped my organization?

Central reporting and management tool for Oracle database and middle-tier products

What needs improvement?

BI Publisher integration; EM CLI commands

For how long have I used the solution?

Four years

What was my experience with deployment of the solution?

Agent deployments are easy

What do I think about the stability of the solution?

Not with 12c OEM

What do I think about the scalability of the solution?

No

Which solution did I use previously and why did I switch?

Home-built shell scripts required maintenance, incurred higher overhead, and exposed the company to risk if a key employee left

How

Vendor
Database Manager at a manufacturing company with 1,001-5,000 employees
Feb 12 2014

What do you think of Oracle Enterprise Manager?

Valuable Features

Performance tuning, Alerting, SQL Tuning, Database Reporting

Improvements to My Organization

Generating a graphical report on the fly, Diagnose any performance issues

Room for Improvement

There is not much negative about OEM. But with newer versions, maybe more reporting functionality can be added.

Use of Solution

4 years

Customer Service and Technical Support

On a scale from 1 to 5 I would give it a 4.

Initial Setup

The installation was straightforward

Implementation Team

In-house team

Other Advice

Oracel Enterprise Manager is must if you have too many oracle databases across the landscape
Vendor
Database Senior Manager with 501-1,000 employees
Feb 03 2014

What is most valuable?

The tight integration with Oracle ASH, AWR and ADDM is invaluable. Management of Oracle Appliances with support for system health monitoring and performance views for all hardware and software… more »

How has it helped my organization?

OEM 12 C has simplified management of our Enterprise Systems and has eliminated unnecessary and legacy tools. Oracle Enterprise Manager has a comprehensive set up plug-ins for operating systems… more »

What needs improvement?

Prior to Oracle Enterprise Manager 12C I would have said the UI could be improved, however this has achieved in Oracle Enterprise Manager 12C which has a new and improved UI.

Which solution did I use previously and why did I switch?

Previously have used TOAD. The main reason for the switch is that OEM is free and offers more functionality.

What other advice do I have?

Get OEM 12c integrated into your support tool arsenal. The latest version allows you to manage and diverse group of products other than just the database, these include but are not limited to Web… more »

Which other solutions did I evaluate?

No
Consultant
Consultant at a tech services company with 51-200 employees
Jan 29 2014

What is most valuable?

Monitoring, EM Jobs and IP/BIP Reports

How has it helped my organization?

My company either is outsourced DBA or secondary DBA support. I am able to use EM12c to standardize what would be an almost unattainable goal without the product. With… more »

What needs improvement?

We would love to see a migration utility for EM jobs. I've been a proponent for consolidating all database tasks from outside schedulers into Enterprise Manager Jobs. The… more »

What's my experience with pricing, setup cost, and licensing?

As this was for clients and I have 12 that I've implemented, I don't have those costs.

Which solution did I use previously and why did I switch?

Some of my customers had either customer scripts scheduled through cron schedulers or Windows schedulers. Having all jobs running within the EM12c eases management for any… more »

What other advice do I have?

Consider EM12c over third party products. This is built to be very transparent to the Oracle database environment. Other's, such as Spotlight, Foglight, etc. are a… more »

Which other solutions did I evaluate?

No
Consultant
Consultant at a tech services company with 51-200 employees
Jan 28 2014

What do you think of Oracle Enterprise Manager?

Many of our company’s customers have multiple databases. Thus they often need help determining how to consolidate them, monitor them and move forward with their business plans. I bring insight to these customers by showing them how to optimize their IT environments. When it comes to helping customers identify best practices, 90 percent of the time I end up talking about Oracle Enterprise Manager. Many of these customers have adopted Oracle Enterprise Manager 12c as their primary monitoring platform. I recall a situation with an Atlanta-based tax services company that required extremely high availability during the busy tax season (approximately December 15 and April 15). We had to uphold very strict service level agreements that carried serious penalties and huge financial implications. An…
Vendor
Database Expert at a energy/utilities company with 10,001+ employees
Jan 23 2014

What is most valuable?

Real-time monitoring we can quickly find the session or queries that are causing issues.

How has it helped my organization?

With our different platforms running our databases like UNIX, Linux and Windows it becomes difficult to support manually with different type of scripts. With different types of database versions like 9i, 10g and 11g it helps to have one tool that can support them all.

What needs improvement?

One thing I would like to see is the option of agent less monitoring. I would also like to see monitoring only at LDOM level so if you are using Solaris zones you only monitor at LDOM level.

What other advice do I have?

I would recommend that you try OEM, it can monitor many different products and it has been well designed. When monitoring database performance in real-time I have yet to see another product that can do it as well as OEM.
Vendor
Database Expert with 51-200 employees
Jan 23 2014

What is most valuable?

Real Time monitoring i.e SQL Monitoring and the ADDM

How has it helped my organization?

We have setup dashboards for the SMT (Senior Management Team) to give them a traffic light system on a very high level – enough for them to know that all systems are up… more »

What needs improvement?

Costs of add-on’s and management packs i.e AWS (Amazon) and Golden Gate

What's my experience with pricing, setup cost, and licensing?

Setup costs are absorbed by the Enterprise licenses we already hold, but as we run OEM from Amazon cloud services we have daily costs for server/disk/networks etc. Hard to… more »

Which solution did I use previously and why did I switch?

Just the old OEM 10g/11g

What other advice do I have?

If you are already paying for enterprises licenses then it’s rude not to use it!

Which other solutions did I evaluate?

No
Vendor
Head of Data Analytics at a manufacturing company with 51-200 employees
Jan 16 2014

What do you think of Oracle Enterprise Manager?

What is most valuable?

The performance console is a must.

How has it helped my organization?

Can drastically reduce the diagnostic time and help monitoring multiple instances. Be aware that a lot of the features need appropriate licensing.

What needs improvement?

I would say the footprint on the server. Also the GUI can be tricky.

For how long have I used the solution?

More than 7 years

What was my experience with deployment of the solution?

To uninstall I needed to refer to the documentation.

What do I think about the stability of the solution?

No and it's a good point.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service: Very good.Technical Support: Very good.

Which solution did I use

Consultant
Consultant at a consultancy with 1,001-5,000 employees
Aug 13 2013

What do you think of Oracle Enterprise Manager?

One very powerful feature in EM12c I think is Administration Groups. It allows you to do a setup of monitoring settings that is continuously up to date. Monitoring Templates as part of a Template Collections are instantly applied as soon as a Target become member of a Administration Group within its hierarchy. One issue you could have with the setup of an Application Group Hierarchy is that, after creating it you could not change it anymore and had to delete it before being able to make corrections or extend. Starting EM12c 12.1.0.3 we can now modify an Administration Group Hierarchy after is has been created, which I think is a very welcome enhancement! In the example one level (Location) is added to an existing Hierarchy. The message in the page indicates…
Consultant
Consultant at a tech services company with 10,001+ employees
Jul 23 2013

What do you think of Oracle Enterprise Manager?

This post is syndicated from https://johanlouwers.blogspot.com/2013/07/oracle-enterprise-manager-for-hybrid.html Cloud computing comes in many forms, in some cases cloud computing is “just” another form of hosting and it is considered an IaaS (Infrastructure As A Service). In this cloud computing model some of your servers / systems will be located within the cloud of a cloud vendor. Amazon is a good example of this. By having your servers in one or more cloud and some (or none) located in your traditional datacenter you start creating a hybrid cloud model. Having a hybrid cloud model provides you the options to make sue of the best of breed hosting options. This can be a big advantage however in some cases also brings a challenge. Even though everything can be hosted somewhere…
Vendor
eCommerce Expert at a computer software company with 501-1,000 employees
Jun 26 2012

What is most valuable?

• Enterprise Manager 12c comes with an out-of-box self-service application that lets end-users deploy a wide range of these services. End users can choose to manage and monitor all applications along with databases and platforms/OS, all in an on-demand fashion. For each request, they can specify the amount of underlying resources (CPU, memory, etc.) that they require for each component. •… more »

What needs improvement?

The only con is that we may need to install patches provided by Oracle from time to time for its upgrades or bug fixes. This is an activity that occurs quite frequently.

What other advice do I have?

Oracle Enterprise Manager 12c, is a transformational technology that comes with a set of comprehensive features and great practices, that help IT transform into a true enterprise Cloud that delivers on business needs. It offers a single integrated console for testing, deploying, operating, monitoring, diagnosing, and troubleshooting, today’s complex and wide IT environments. It offers a simple… more »

What is Oracle Enterprise Manager?

As an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. For example, you must address the concerns of corporate compliance auditors one minute, and the next minute, deal with end users who signed up for cloud services without consulting you first. So, what are you to do?

Not to worry! Oracle provides a single solution for managing both situations. Oracle Enterprise Manager provides a “single pane of glass” that allows you to manage on-premises and cloud-based IT using the same familiar interface you know and use on-premises every day.

For more information on Oracle Enterprise Manager, visit Oracle.com

Oracle Enterprise Manager customers
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
BUYER'S GUIDE
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.