Setting it up on the server side is a rather complex task. I would rate it five out of ten.

The solution's initial setup process is straightforward. We have to design a form, generate a run time, and copy it to the production environment. It takes three or four admin executives to carry out the process.

The initial setup is very complex.

I think the initial setup was fairly easy. Coming from the display-accept world in COBOL on a VAX-11/780, the biggest challenge was learning the tool. Aside from that, it was fairly simple to use. We had some training, and we took off and ran with it.

The installation is difficult, you will need someone who is a professional to complete it. The time it takes for the installation can vary depending on the complexity. However, it typically takes one to two hours.

The initial setup is complex because our network is private.

The initial setup is too complex. Whoever does the setup has to be an expert in the installation and the configuration. It is not easy. If you are an expert in the deployment infrastructure then there is no problem. But for a beginner, it takes getting some training. He needs some training and he needs some skills. Once you have a hands-on tech with expertise, then there is no problem with the development, and once it is configured, it works very smoothly.

For maintenance, we require only one or two people. The second is really a backup. We also have one person on the administration side for the middleware service. So it does not take a lot of administrative support to maintain.

The initial setup is very straightforward. It's quite easy.