Oracle Hyperion Room for Improvement

DH
Manager, Hyperion Applications at a manufacturing company with 5,001-10,000 employees

Their documentation could be a little bit more descriptive at places. They don't really do a lot of How-Tos because that gets pushed through to the consulting groups. There have been some books. There is a real good one out there about how to look smarter than you are with Hyperion Planning that some people at a company called ArganoInterRel wrote. Those things do exist, but that's not in their documentation. It's basically like they'll say, "This is the field. This is what it's used for," but they don't tell you how to particularly use it in your case environment.

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MG
Hyperion Suite Manager at a construction company with 10,001+ employees

Sometimes Oracle Hyperion is slow when there are a lot of users using it. However, we can have up to approximately 300 users using it.

There's a part of Hyperion that's called FDMEE and it can be quirky to use. Sometimes how people load data into the different applications when the data loads cause a problem for security. For example, if we have a new acquisition and we go in and we put security on it, it can mess up everybody's security. We then have to go back and uncheck some configurations. Hyperion is aware of the problem, they know it's a bug but they have not fixed it at this time.

The integration between the applications could be better. We use Extended Analytics Link(EAL), when we move data between the actuals and forecasts the reporting features could be enhanced.

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Jorge Flores Hernandez - PeerSpot reviewer
Oracle Essbase Administrator at Penoles

The reporting could be improved. It is challenging to do reporting on Oracle Hyperion if you're not an expert, and you may have to use an add-on to simplify it. For example, our company uses financial reports, and it's challenging for people that don't have all the technical skills.

This solution requires a lot of specialized people because it's not very easy to navigate. More specifically, you may need a specialist or expert in formulas and dealing with the interface. In addition, it requires multiple sheets and many templates.

Additionally, it is not very secure and does not have all the required security.

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Buyer's Guide
Oracle Hyperion
March 2024
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
Mohammed Ghonaim - PeerSpot reviewer
Senior Oracle Application Consultants at Saudi Telecom Company

Integrating Oracle Hyperion, a multidimensional database, with relational databases poses challenges due to the differing database structures.

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GG
President/ CEO at Redhill Business Analytics

The level of complexity of the implementation is always a challenge. They're for larger enterprises. They're just complex implementations and obviously we implement them, so we know the steps that have to be done. There could be better integration tools.

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Jerome Cobers - PeerSpot reviewer
Senior HFM Consultant at Inplenion

One of the problems we have had with technical support when we are on a project, is we need technical support from senior-level technicians instead of being assigned, junior-level technicians. What I like is to have everything on one platform and not in different modules like Oracle Hyperion. For example, segregated planning and HFM consolidation. OneStream has everything together on one platform. There is less data movement, and with Oracle Hyperion, you have to move data between modules. I think that would be an improvement if they can merge those products. But it has been like that for so long I do not know if Oracle Hyperion has the appetite to do that.

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TW
Director, Financial Systems at a retailer with 10,001+ employees

From going from level one to four, they've done a lot with driving the user to control what they're doing versus having a dependency on an administrator to drive data movement. Again, it's all predicated on how your planners want to use the application. You can give them all the tools, but if they don't engage in that type of planning, then you can have a Cadillac system. If they're only going to use 10% of it, you're not going to drive that value.

All the planning systems out there are great. It doesn't matter which company you use. They're all great. I've seen demonstrations on a number of them, but it all boils down to the culture within the organization itself to use that functionality, understand it, and help drive it. I've had Oracle salespeople do demonstrations, and it looked really good. We get it on board, and everybody still sticks to their Excel spreadsheets because companies are a lot more complex than what you could deliver on the planning system. So, there should be more education on the capabilities, and there should be more understanding of organizations in terms of the way they access the data in order to plan. Because my organization is complex and there are different data streams, they don't bolt into Hyperion very well. You still have to extract the information and load it in, which is really difficult, especially if you have older systems or if you're going from a mainframe system for some of that information because there is no application out there now that's bolting on the mainframe systems.

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DEVINDRA SINGH CHAUHAN - PeerSpot reviewer
Data Engineering Manager (Big Data & Analytics) at NCR Corporation

Configuration is a little complex, it's not very easy. The solution is integrated with Essbase and there are not many users of the Essbase database.

If they can provide different modules for each subject area, like supply chain, for inventory forecasting or for order management forecasting, it would make each subject area easier to manage.

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Gaetan COURTEL - PeerSpot reviewer
Finance Information System Project Manager at a transportation company with 10,001+ employees

Oracle Hyperion's scalability could be improved. 

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TH
Senior Hyperion Consultant at a financial services firm with 10,001+ employees

The forecasting of values could be simplified in this solution.

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GK
BI Analytics and Systems at a manufacturing company with 1,001-5,000 employees

The reporting feature in Oracle Hyperion isn't the best. It needs improvement, but from what I know, they're offering a new reporting package.

There is a new reporting package available in the new tool module, but most companies, e.g. when I talk to friends and even people in my company, they prefer to use other packages like Power BI and Tableau. This means that data will come into Oracle Hyperion, then it will move out and go to Tableau or Power BI for reporting.

If this solution had a good reporting feature from the beginning, then I would have used it, and now that there is one, we don't have the tool. We don't have that license available. If it had been available from the beginning, it would have been great for companies, e.g. we would have been  able to better manage reporting.

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AN
Senior Hyperion Systems Architect at County of Loudoun Virginia

Not many people are aware of the new feature called Decision Package. We have a very specific tool in Hyperion called Public Sector Planning and Budgeting. It's for government entities, and it's a part of Decision Package. It's used for government entities to budget their positions, their allocations to different departments, their expenses and to create new budget requests, and to create new positions and do their analysis on it. 

The Decision Package is a new feature within this application, and they released it around 2 or 3 years ago. It's working well, but it has a lot of complaints from business users. It is meant for business users, not a technical person, but they always get back to me and ask me a lot of questions and I have to troubleshoot a lot.

Oracle development is still working hard on it, I know, but it's been 3 years and it's still not 100% mature. I have a lot of issues with it. That's one of the areas that I would like to see improvement because we are one of the pioneers in the United States to implement that module in the government sector, so not a lot of users and clients are using it and we don't have a lot of help from our peers. When we talk to different peers, if they don't have it, we don't have something in common to talk about. That's our pain point, and users are having a lot of trouble and we have a lot of complaints about it.

Other than that, Hyperion is a fantastic planning tool. It works great. I always encourage users to use it instead of their accreditation auxiliary reporting, but this tool it puts me down sometimes in front of the business users. If I can't troubleshoot it and I can't give them the answer, I have to create an Oracle SR that can't be resolved in time. We have missed deadlines because of that and I had to create some workarounds from my side. That's how we got it resolved, but it's a huge pain.

It has a lot of limitations, too, on reporting of the text and formatting. For example, with the Budget Book, that's for the whole county and we publish it and we build it out of Hyperion, and if we use the reports from Financial Reporting Studio, we cannot format the way we would like to. It has a lot of limitations on text and formatting. I have tried a lot of formulas to get the format that I want, but it's not fully capable of handling a lot of text data and formatting that I need. That's another area in reporting that needs a lot of improvement.

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ML
Owner at GeoLM

Its GUI could use some refinement. I think it's easy to use, but it's hard to say because we are very familiar with this product and have been using it for many years. For a new user, this product should be updated to work better with the environments of new operating systems. Modernizing the user interface is something I would suggest. But, in terms of overall functionality, I have no complaints. At the same time, I don't know if I'm objective after having used it for so long. I don't know if a new user would have the same opinion as I do.

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AltairRibeiro - PeerSpot reviewer
Oracle Hyperion Specialist at a financial services firm with 10,001+ employees

I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget. Also, since I am using the old version, I'm having some issues with the compatibility between the software and the browser. I think Oracle should package Hyperion with a browser so I won't have these problems. 

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GK
Head of Group Consolidation at ERG

The analytics could be improved. I think we need the cloud version.

If I want to get information from a company, I need to send an email and they give me information from SAP, but not Hyperion.

When I want something to be improved, I work with our finance support team and they make the changes. 

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RK
Assistant Production Manager at a manufacturing company with 10,001+ employees

I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content.

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it_user486546 - PeerSpot reviewer
Manager, Systems Implementation at a hospitality company with 1,001-5,000 employees

They could make it less complicated. Less maintenance and lower costs would be great. Also, I would like to see some improvement in the reporting studio. It practically hasn’t been touched and is kind of static.

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it_user27945 - PeerSpot reviewer
Manager, Database and Security at a consumer goods company with 1,001-5,000 employees

Our system is user-managed at our location. So long as the system is up and running and available, our users can do what they need to do. Occasionally, though, we get issues such as process hangs or something similar, although they're usually known bugs the fixes for which we can find in Oracle support fairly easily.

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BR
senior system integrator at a retailer with 10,001+ employees

Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance.

Another feature that needs work is identity management. It's okay, but they still use old-fashioned ID integrations. Today, there are more secure types of authentication, but these options are unavailable.

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EF
FVP Business Unit Financial Officer - Commercial Banking at a financial services firm with 501-1,000 employees

I used other EPM software that probably had better reporting that came out of Hyperion.

I would have done some implementation a little bit differently, however, it doesn't mean that they don't have the functions available. 

I would love a drill-down feature. 

I would love more comment capabilities so that you could put in little notes, cheat notes.

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AM
Manager Business System at a non-tech company with 1,001-5,000 employees

When you compare it with ERP, we want so many enhancements in that particular product.

Since we are the Oracle hub, we know how the Oracle forms work. All the fields are dependent on the previous field example. If I want to select a product, I can select the channel, and automatically, the products button to those channels will be filtered. That sort of filtration, we cannot apply in Hyperion. We cannot have hierarchy-level filtrations over there.

The initial setup can be complex. 

There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually. That is the only debugging process for me.

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BW
Lead of Business Intelligence at a energy/utilities company with 10,001+ employees

The solution has too many tools. 

The integration should be addressed. 

I found the initial setup to be complex. 

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MK
Lead Consultant at a computer software company with 10,001+ employees

We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well. 

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RC
Principal EPM Consultant at a consultancy with 11-50 employees

The analytical side of the product could be better.

Improvements should be made when it comes to integration with other products.

The reporting capabilities need to be improved.

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PC
Senior Technical Lead at a computer software company with 10,001+ employees

Definitely, there is a scope for improvement. For example, Oracle continuously releases patches. Every quarter they release patches for this solution.

Users have indicated that they do not want the updates as frequently. Patches should be done once a year or twice a year, not quarterly.

From a technical perspective, the technical support could be improved and the price could be reduced.

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RG
EPM/BI certified Consultant, Oracle ACE and TeraCorp Consulting CEO at TeraCorp Consulting

The security could be improved, as it would be good to have security by attributing dimensions.

It also needs more power for conditional formats to disable or enable read/write in the forms based on more conditions, not just changing colors.

It needs more flexible forms similar to SmartView.

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it_user486594 - PeerSpot reviewer
Datawarehouse Systems Analyst at a healthcare company with 1,001-5,000 employees

The biggest issue we have had for end users was that we lost control of functionality. Some of the problems we have had have since been fixed, but we are having issues with tabbing in all directions and scrolling through in ADF. They fixed this in a simplified interface, but it only lets you launch one application at a time. We cannot move to that interface because we are dependent on the shared workspace launching multiple planning applications.

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AP
Career Break at a pharma/biotech company with 1-10 employees

Evidently, we have a hypothesis. That's why we are building our own product. So, I wouldn't want to dive into the improvements needed in the solution at the moment. Since the UI is outdated, Oracle Hyperion has room for improvement in the area of its UI.

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SR
Senior Hyperion Consultant at a computer software company with 1,001-5,000 employees

There is room for improvement in the on-premises software, which doesn't have as many features as the cloud version, such as the EPBS features or the ability to edit metadata for HFM. There are also a number of bugs and issues present in the product.

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DL
Manager at a tech services company with 501-1,000 employees

From a business intelligence (BI) angle, it's only a small part of what Hyperion does.

The solution is about to cease to exist, so it doesn't really matter if they add anything to it. It's at end-of-life.

Oracle's strategy is to put those clients that are using Hyperion at the moment onto the cloud, through a new software. Companies will be able to have the cloud software but have the option of on-premise. 

Due to the rich functionality and the breadth of the functionality that it provides, the technical architecture of the solution is quite complex. That is maybe one of the reasons why that Hyperion or Oracle is taking some of the products that have become too complex in the architecture and have decided to rewrite it and put it in the cloud. 

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it_user436188 - PeerSpot reviewer
Sr. Technology Engineer at a renewables & environment company with 1,001-5,000 employees

Oracle should have provided better documentation, and should update it more often. Right now, the documentation is not easy to understand and makes Hyperion that much less user-friendly.

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RK
Oracle Specialist at a government with 5,001-10,000 employees

The user interface is in need of improvement. The forms should be more user-friendly.

Initially, we had some integration issues. However, these were solved after we submitted a couple of service requests.

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it_user202521 - PeerSpot reviewer
Manager of Business Intel at a manufacturing company with 1,001-5,000 employees

The product could be improved with a better front end and user experience.

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RB
Director Enterprise Applications and eBusiness at a retailer with 5,001-10,000 employees

Oracle Hyperion generally it's quite a complex architecture that is hard to maintain.

In our case, the issue was with the lack of people in Kazakhstan who know the product. there is a very limited number of resources available on the market.

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SM
Hyperion - Financial System Analyst at a venture capital & private equity firm with 10,001+ employees

I think the user interface could be made a bit easier and user-friendly.

The initial setup could be easier, and there could be more integration with more ERPs.

There is always room for improvement. 

There can be an improvement in many regards with the dimensions, the metadata, the interfaces, as well as the integration.

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it_user694662 - PeerSpot reviewer
Team Lead at a tech services company with 10,001+ employees

It's way ahead of the competition. IBM Solutions have gone down a lot in the last few years and the future is Oracle. So, for now, I don't see any features in IBM that should be improved. It's very good for now.

I don't think that this product needs any improvement for now. I am quite satisfied with the application that we have, it is working just fine. For clients who have a good understanding of the product, it is enabling them meet their deadlines. So for now, I don't think it is necessary for me to consider.

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it_user448791 - PeerSpot reviewer
Managing Director at a tech consulting company with 51-200 employees

FDM has become redundant and is being replaced by FDMEE. FDM will not be supported in the near future anymore and no further development/improvements are done on this product.

It is a manual setup of the type of data that you want to load. To build the application you have to setup and create various locations, maps, categories, etc. You also need to define your input data structure to a certain extent. There is allot of manual work when it comes to creating an application but once the application is created there shouldn’t be any issues when it comes to loading data.

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MC
Senior Consultant at Coçyl Services Conseils

The learning curve is pretty steep. For people coming from a relational or star database background, users configuring Essbase need to learn a new way of manipulating the data.

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IP
Managing Consultant at ifb international AG

Oracle EPM Cloud solutions have simplified the security model. Nevertheless, it would be better having  a more differentiated security model.

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it_user436227 - PeerSpot reviewer
Sr. Financial Analyst at a healthcare company with 501-1,000 employees

We're trying to push out a complete costing battle to the organization where it's going to impact finance, marketing, purchasing, inventory, across the board. That's the key feature that we want to start using and implement for better business decisions across the board. I don't think that we're effectively using the tool to the best of the ability yet. Right now we're good with Hyperion.

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it_user436062 - PeerSpot reviewer
Sr. Consultant at a insurance company with 1,001-5,000 employees

We still have issues and bugs because it's a new release. I wouldn't call us guinea pigs, although we were one of the first implementors, but there are bugs that I wish they'd fix.

For example, some of the forms don't work properly and we have started a couple of SRs that they are working on it. But the timeline they've given us seems kind of slow, especially for a severity-one ticket.

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it_user341055 - PeerSpot reviewer
Assistant Consultant at a tech services company with 10,001+ employees

Improvements might relate to the integration of the visual aspect of the product. While this is more database reporting, integration with the BA module similar to PS would be very useful.

There is a scope for improvement in the governance of the product. Also, there is a growing need for the product to have a real time connectivity to other non-Oracle based ERP services to service the growing needs of the organization.

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it_user486534 - PeerSpot reviewer
Data Governance And Master Data Management Delivery at a tech services company with 51-200 employees

I think that Oracle in general is moving towards cloud technology to remove some of the costs associated with, for example, the EPM suite. The EPM suite, as its capabilities increase, requires upgrading your servers and keeping up with the technology. By going to the cloud, customers are able to avoid those costs.

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it_user486561 - PeerSpot reviewer
Senior Hyperion Analyst at a tech services company with 10,001+ employees

We usually do granular level of forecast or budget, and Oracle needs to start supporting that.

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it_user486567 - PeerSpot reviewer
Hyperion Subject Matter Expert at a tech services company with 501-1,000 employees

There should be more effort put into integration processes. There area lot of products that work best together, but figuring out how to get them all to work together is still a challenge. Since there is a lot of overlap between the products, knowing exactly which parts of which products to use at what time is a challenge, and is where technical requirements still exist for us.

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it_user208800 - PeerSpot reviewer
Senior Consultant with 51-200 employees
  • The database crashes without any warnings/reasons
  • It's a technical resource hungry piece of software
  • They need to make this software easy to implement and use
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it_user205302 - PeerSpot reviewer
Oracle EPM Solution Architect at a tech services company with 51-200 employees

In my opinion, the reporting features could be visually better, and prettier, than it is so far.

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it_user486564 - PeerSpot reviewer
Financial Systems Analyst at a retailer with 1,001-5,000 employees

We have had a little difficulty with financial reports being buggy in the client.

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Buyer's Guide
Oracle Hyperion
March 2024
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.