Oracle Identity Cloud Service Reviews

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marksimpson
Real User
Development Director at Griffiths Waite
May 17 2019

What is most valuable?

The OAuth 2.0 component is straightforward to set up and use. I also found it very easy to set up social identity providers, such as Google, and delegate the… more»

How has it helped my organization?

IDCS has enabled the users of the other cloud services. It has allowed administrators to manage access to services, applications, and grant privileges via IDCS groups. The… more»

What needs improvement?

Self Service features are still limited in IDCS, and there is a need for more customization of the self-service screens. At the moment there seems to be a lag between… more»

What's my experience with pricing, setup cost, and licensing?

The foundation tier that is offered with other cloud services subscriptions is fairly extensive and supports the use of identities, groups, and privileges in those cloud… more»

If you previously used a different solution, which one did you use and why did you switch?

We used the on-premise Oracle IdM Suite prior to this.

What other advice do I have?

A good foundation product to support the other cloud services, but improvements are needed in the user interface to simplify the experience and allow customer services to… more»

Which other solutions did I evaluate?

I did a POC with other social identity providers, e.g. Google, but the integration with on-premise IdM ensured IDCS was the first choice.
Aslam Pasha
Real User
Assistant Manager at a integrator with 501-1,000 employees
Aug 04 2019

What is most valuable?

The Identity features let us create users and give the authentication and authorization to users. With the on-premise solution, I can do the installation, configuration, and integration of Identity Access Management. This gives us direct access. The integration with the single solution E-business suite is also very valuable.

What needs improvement?

The protocol could be easier to use.

What other advice do I have?

It depends on the business. It depends on what exactly the customer is looking for from Identity Access Management, his business needs, and what he needs from this product. It's an excellent product and the integration adapts well with all things around the solution. Before choosing the product, they should decide on what their requirements are. From my knowledge and I'm not fully aware of the… more»
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Real User
Chief Ecosystem Officer
Mar 26 2019

What is most valuable?

Integration with our HR system is its most valuable feature.

How has it helped my organization?

It reduces the number of staff that we have on the administration of the HR system, so more things are automated. We have seen a measurable decrease in the mean time to detect or respond to threats by approximately 20 percent.

What needs improvement?

The user interface needs improvement.

What other advice do I have?

Identify the exact use case of what you need before you move forward with a solution out there. Some of our partners insisted that we have this type of product installed.

Which other solutions did I evaluate?

We also evaluated IBM Tivoli and CA. We chose Oracle because the broadness of the connector capability and repetition.
Ryo Asakawa
Real User
Project Manager at Rakuten
May 17 2019

What do you think of Oracle Identity Cloud Service?

What is most valuable?

The most valuable features are the high stability and good performance.

What needs improvement?

The cost of this solution should be reduced.

What do I think about the stability of the solution?

The stability is very good. It works non-stop.

What do I think about the scalability of the solution?

If we grow then our business grows, and scalability is important. Because this is a SaaS product, it depends on our demand and if the pricing is variable.

How are customer service and technical support?

The technical support for this solution is good.

How was the initial setup?

When the implementation starts from scratch then it is straightforward.

What about the implementation team?

Our vendor assisted us with the implementation.

What's my

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User Assessments By Topic About Oracle Identity Cloud Service

Find out what your peers are saying about Oracle, Microsoft, Okta and others in Identity and Access Management as a Service (IDaaS). Updated: September 2019.
371,062 professionals have used our research since 2012.

Oracle Identity Cloud Service Questions

What is Oracle Identity Cloud Service?

Oracle Identity Cloud Service enables organizations to automate security, compliance, and IDM activities regardless of where they are on their journey to the cloud.
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