Oracle Identity Cloud Service Overview

Oracle Identity Cloud Service is the #9 ranked solution in our list of top Identity and Access Management as a Service providers. It is most often compared to Azure Active Directory: Oracle Identity Cloud Service vs Azure Active Directory

What is Oracle Identity Cloud Service?

Oracle Identity Cloud Service enables organizations to automate security, compliance, and IDM activities regardless of where they are on their journey to the cloud.

Buyer's Guide

Download the Identity and Access Management as a Service (IDaaS) Buyer's Guide including reviews and more. Updated: June 2021

Oracle Identity Cloud Service Customers

Valuecube, Doosan Heavy Industries & Construction, Ricoh

Oracle Identity Cloud Service Video

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Project Manager at Rakuten
Real User
Has high stability and good performance but the price is too high

What is most valuable?

The most valuable features are the high stability and good performance.

What needs improvement?

The cost of this solution should be reduced.

What do I think about the stability of the solution?

The stability is very good. It works non-stop.

What do I think about the scalability of the solution?

If we grow then our business grows, and scalability is important. Because this is a SaaS product, it depends on our demand and if the pricing is variable.

How are customer service and technical support?

The technical support for this solution is good.

How was the initial setup?

When the implementation starts from scratch then it is straightforward.

What about the implementation team?

Our vendor assisted us with the implementation.

What's my

Development Director at Griffiths Waite
Real User
An important foundation product for other cloud services, although the UI needs improvement

What is our primary use case?

I use IDCS to support other cloud services including the Oracle API Platform, Digital Assistant, and Content Cloud. I also use the product as an OAuth 2.0 provider for custom applications including protecting runtime APIs and JET applications. We have also implemented the OIM Connector for synchronization of on-premise identities with the cloud.

Pros and Cons

  • "The APIs are well documented, which has allowed us to access the IDCS security applications in our custom APIs."
  • "Self Service features are still limited in IDCS, and there is a need for more customization of the self-service screens."

What other advice do I have?

A good foundation product to support the other cloud services, but improvements are needed in the user interface to simplify the experience and allow customer services to be involved in using the cloud service effectively. I would rate this solution a seven out of ten.
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Chief Ecosystem Officer
Real User
It reduces our staff and more things are automated, but the user interface needs improvement

What is our primary use case?

The primary use case for this solution is user provisioning.

Pros and Cons

  • "Onboarding of new employees, consultants, and partners has rapidly increased. We reduced the time to onboard them and the ease of onboarding has been improved. Therefore, we recognize there has been efficiency which has been brought into our organization."
  • "The initial setup was a little complex. At that time, the method of integration was a bit complicated due to the scripts that we were required to write for the integration."

What other advice do I have?

Identify the exact use case of what you need before you move forward with a solution out there. Some of our partners insisted that we have this type of product installed.