Oracle Identity Governance Room for Improvement

IT Architecture Manager at a retailer with 10,001+ employees

Our issues with the solution have to do with the integration with different applications. It's not easy to connect ICAO to this kind of product. It would be better to work on the extensions of the adapters for this kind of identity management solution in order to not put in the code in the product.

I have the same problem every time I implement it. It's challenging to connect different applications that are not perfect or modern. It's important to connect everything. This is an area for improvement.

Synchronizing passwords between Active Directory and Oracle is very complex because the process is not so easy. I have a lot of problems.

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ICT Service Delivery Manager at a energy/utilities company with 51-200 employees

The reason we are upgrading to the next version is because today we have stretched clusters across data centers. We experienced major problems with the cluster software and the product, which is coherence. In the next version, that part will be handled by the database. We hope that we will get rid of those stability problems because of the bugs that are in there.

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Technical Project Manager at a computer software company with 5,001-10,000 employees

The cost of this product needs to be reduced. There are other modern IAM solutions that are available at a better price, and the use cases are very easy. It is cloud-based and it caters to the needs of an enterprise. For example, there are some features that we do not use, yet we still pay for them. In the past, there was no choice, but many options are now offered. 

Customization is not easy to do. For example, additional reports or modules are difficult to create in a timely manner.

We would like to see more support for public cloud services. 

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Find out what your peers are saying about Oracle, SailPoint, ForgeRock and others in Identity Management (IM). Updated: May 2021.
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Owner at a manufacturing company with 11-50 employees

One of the areas that need some improvement with Oracle specifically is the ease of implementation. That is what is complicated.

The stability could be better.

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Amimesh Anand
Senior Associate at a tech services company with 10,001+ employees

The user interface experience needs to be improved. In order to get where you want to be, it requires multiple scripts when it should be simple with a one button click. The complexity of the tool and development could also be improved. The most important point is that Oracle hasn't adjusted itself to the current market, they are still doing the same thing they've done for the last 10 years. If you use Saviynt, for example, they have the ER implemented where they will offer suggestions. I also think the solution should have Cloud support. 

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Security & Solution Architect at a tech services company with 11-50 employees

I'm not a fan of the product. I find it very complicated. 

The API, the intercommunication and the support all need improvement. They need to simplify the API history. The way the product is manufactured is poor because it's very, very buggy. Oracle is a buggy solution. The reporting is also very poor.

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Identity and Access Management Consultant at a energy/utilities company with 5,001-10,000 employees

It's difficult to use, and we're planning to switch to another application. The administration tasks for business processes, workflows, and definitions could have been easier. There should be an easier way to do it than having a dedicated ID for all these tasks. 

The product design has some complications for doing some use cases. I would like to see easier onboarding of applications and easier ways to plugin the customization codes.

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Find out what your peers are saying about Oracle, SailPoint, ForgeRock and others in Identity Management (IM). Updated: May 2021.
479,599 professionals have used our research since 2012.