Oracle Service Cloud Pros and Cons
Oracle Service Cloud Pros
It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers.View full review »
Oracle Service Cloud Cons
We built some custom code to make a few functions easier. Oracle needs to look at what the customers do and integrate them into the product.View full review »
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: January 2020.
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