Oracle Solaris Customer Service and Technical Support

Diego E. Aguirre
Oracle ACE - Specialized in Systems Technologies at Telecom Argentina
Customer Service: Customer Service is available 24 hours a day, 7 days a week, by phone and web services where you can open a case, upload files, and an engineer can be assigned in less 3 hours depending on severity of the case. Technical Support: The technical staff and field engineers who interact with customers are really professional, capable, have very good dispositions and they work with a high level of excellence. View full review »
Daren Ferreira
Infrastructure as a Service Manager
Oracle customer service is slow at times. I typically find my solution before they do. This is not to say they aren't helpful, rather I just have a better time finding answers than they do. View full review »
Marcel Hofstetter
Oracle ACE Director "Solaris " / CEO / Enterprise Consultant at JomaSoft
Oracle offers a good online support portal called "My Oracle Support", which includes a big knowledge base. Because Oracle is a very large organization, it sometimes takes a bit too much time for support requests to reach the right support engineer. View full review »
Learn what your peers think about Oracle Solaris. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
425,338 professionals have used our research since 2012.