Oracle WebCenter Archived Reviews (More than two years old)

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Edward Yan
Real User
Business Analyst at United Automotive Electronic Systems Co.,Ltd
Aug 20 2018

What do you think of Oracle WebCenter?

What is our primary use case?

We use it to build our company intranet, including news, organizational structure, product introductions, process documents, etc.

How has it helped my organization?

WebCenter does not meet our requirements. 

What is most valuable?

The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet (based on WebCenter).

What needs improvement?

Its functions need more stability.  The user interface needs to be improved. I would like them to add more Web 2.0 features.  

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Some web 2.0 characteristics are unstable and can't be easily used, such as…
Vendor
IT Principal Consultant at a tech company with 10,001+ employees
Jul 25 2017

What do you think of Oracle WebCenter?

What is most valuable?

The business user has the capability to update content, look, and feel.

How has it helped my organization?

Each department wanted their unique content targeting.

What needs improvement?

I would like to see better performance.

For how long have I used the solution?

We have used this solution for two years.

What was my experience with deployment of the solution?

There were no deployment issues.

What do I think about the stability of the solution?

There were performance issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Customer Service: Customer service was fair. Technical Support: I would give technical support a rating of 7/10.

Which solution

Learn what your peers think about Oracle WebCenter. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
438,043 professionals have used our research since 2012.
Real User
Senior Full Stack Developer Ruby on Rails at a marketing services firm with 51-200 employees
Nov 16 2016

What is most valuable?

The most valuable features to me are the ability to create contents with the interface, such as creating database tables. The product's JSP APIs and REST APIs are also very useful.

What needs improvement?

Rules for contents personalization, workflows, publishing content, and the satellite cache all have room for improvement!

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I would try to negotiate a better price.

Which solution did I use previously and why did I switch?

I used a free OWS solution.

What other advice do I have?

When you start a project, you should consult early on with your developers.

Which other solutions did I evaluate?

Before choosing Oracle WebCenter Sites, we evaluated Vignette and some free products.
Consultant
Oracle Fusion Middleware Consultant at a consultancy with 1,001-5,000 employees
Oct 10 2016

What is most valuable?

* Worklist * Process Spaces * Discussion Board * Document Viewer * Blogs * Wiki These features are great components in WebCenter Collaboration for presenting various… more »

How has it helped my organization?

It has helped us internally to collaborate better.

What needs improvement?

UCX needs improvement and better APIs for integration with custom and third-party apps; better layouts for mobility.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing depends upon the other FMW products you use along with this.

Which solution did I use previously and why did I switch?

I have previously used IBM WebSphere portal.

What other advice do I have?

It has excellent features and possibilities for collaboration; you will need skilled resources, though.

Which other solutions did I evaluate?

We are an Oracle gold partner, so we didn't evaluate other products.
Consultant
Senior Analyst at a tech services company with 10,001+ employees
Oct 05 2016

What is most valuable?

* Java-based content management * Runtime customizations The main feature and idea of dynamically creating navigation, pages and portals are overall good and very valuable. Also, adjusting portal… more »

How has it helped my organization?

We developed a portal using the framework. Not all of the features were used though.

What needs improvement?

Some parts of the product seemed to be unstable; various exceptions which lead to reaching out for Oracle support. Using WSRP (Web service remote portlets) seems to be messy in terms of application… more »

Which solution did I use previously and why did I switch?

No content management solutions were used before.

What other advice do I have?

Become as familiar with the product and features as possible before using it. Custom solutions might be difficult to implement.

Which other solutions did I evaluate?

I was not the one to make decisions. One competitor to consider would be Liferay Portal, for instance.
Vendor
Development Manager at a healthcare company with 1,001-5,000 employees
May 18 2016

What is most valuable?

The most valuable feature for us has been the ability to use it for planning our API, work orders, and PO stored in just one instance. It's been difficult integrating it for our applications, but we've been able to go live with PO and it's working.

How has it helped my organization?

It's helped us in a couple of areas. First, it's increased our efficiency, and second, it's eliminated human errors. Previously, requests were sent out on paper, although a certain percentage of them had to be manually entered into the system. This resulted in lots of errors and it required a lot of labor. With WebCenter, we can scan and capture all the information correctly, which is then… more »

What needs improvement?

We are OK with WebCenter, but we're not very happy with the API because when the devices come from the customer, they're not able to scan and read properly. We're working with Oracle on this issue right now.

What is Oracle WebCenter?

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

Also known as
WebCenter, FatWire
Oracle WebCenter customers

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries