Oracle WebCenter Customer Service and Support

Mehdi Hasankhan - PeerSpot reviewer
Head of Development and Implementation at Arak Petrochemical Company

Oracle WebCenter is the best when it comes to delivering technical support. I think that, in general, Oracle is the best company for supporting its products and solutions.

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Mehdi Hasankhan - PeerSpot reviewer
Head of Development and Implementation at Arak Petrochemical Company

Unfortunately, due to sanctions in Iran, we can't access technical support.

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IO
Procurement and Supply Chain Consultant at a financial services firm with 10,001+ employees

I am satisfied with the quality of the technical support. The only issue is the cost - it is very expensive. We pay for advanced Oracle customer support every year.

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Buyer's Guide
Oracle WebCenter
April 2024
Learn what your peers think about Oracle WebCenter. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
it_user436023 - PeerSpot reviewer
Development Manager at a healthcare company with 1,001-5,000 employees

We are having a hard time getting proper support to help us complete our implementation.

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it_user528918 - PeerSpot reviewer
Oracle Fusion Middleware Consultant at a consultancy with 1,001-5,000 employees

Technical support is 8/10.

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it_user515712 - PeerSpot reviewer
Senior Analyst at a tech services company with 10,001+ employees

Technical support is decent, but slow.

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VC
System Analyst, Oracle ECM Team Leader at a tech services company with 51-200 employees

Technical support has been pretty good. We're satisfied with it.

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it_user515214 - PeerSpot reviewer
IT Principal Consultant at a tech company with 10,001+ employees
Customer Service:

Customer service was fair.

Technical Support:

I would give technical support a rating of 7/10.

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it_user531756 - PeerSpot reviewer
Senior Full Stack Developer Ruby on Rails at a marketing services firm with 51-200 employees

The technical support we received was excellent.

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Buyer's Guide
Oracle WebCenter
April 2024
Learn what your peers think about Oracle WebCenter. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.