Oracle WebCenter Customer Service and Support
Oracle WebCenter is the best when it comes to delivering technical support. I think that, in general, Oracle is the best company for supporting its products and solutions.
Unfortunately, due to sanctions in Iran, we can't access technical support.
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IfeanyiOjoh
Procurement and Supply Chain Consultant at a financial services firm with 10,001+ employees
I am satisfied with the quality of the technical support. The only issue is the cost - it is very expensive. We pay for advanced Oracle customer support every year.
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Oracle WebCenter
April 2024
Learn what your peers think about Oracle WebCenter. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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We are having a hard time getting proper support to help us complete our implementation.
View full review »Technical support is 8/10.
View full review »Technical support is decent, but slow.
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reviewer768855
System Analyst, Oracle ECM Team Leader at a tech services company with 51-200 employees
Technical support has been pretty good. We're satisfied with it.
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Customer Service:
Customer service was fair.
Technical Support:I would give technical support a rating of 7/10.
View full review »The technical support we received was excellent.
View full review »Buyer's Guide
Oracle WebCenter
April 2024
Learn what your peers think about Oracle WebCenter. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.