Outreach Overview

Outreach is the #2 ranked solution of our top Opportunity Management tools. It is rated 4.5 out of 5 stars, and is most often compared to SalesLoft: Outreach vs SalesLoft

What is Outreach?

Outreach, the leading Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.

Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.

Outreach Customers
cloudera, monogDB, eventbrite, DocuSign, Adobe, Microsoft, Zillow

Outreach Reviews

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reviewer1324902
Digital Marketing Manager at a tech vendor with 51-200 employees
Real User
Jun 18, 2020
Provides greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity

What is our primary use case?

We use Outreach as our sales automation platform to enable sellers to be more efficient and effective in their outreach to prospects. We integrate into Salesforce, DiscoverOrg, and SalesNavigator. We use it for two teams in the US and several different teams across the UK and EMEA, about 48 actual sellers and seven managers/admins. We have one Salesforce administrator who works out the kinks between Salesforce and Outreach, we also have a marketing person who works to build content including snippets, templates, and sequences. She is also responsible for training users.

Pros and Cons

  • "It's allowed us greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity. We are getting better data on what messaging works when reaching out to prospects."
  • "Reporting at the 20,000 foot level needs to be improved. I want to be able to see how many emails are opened twice vs three times vs four times."