PagerDuty Operations Cloud Pricing
We paid for the license. It was a little bit expensive, but it was worth it.
View full review »SR
reviewer1482084
Principal Architect at a energy/utilities company with 10,001+ employees
I rate PagerDuty eight out of 10 for affordability. It's on the higher side, but there are alternatives on the market.
View full review »Buyer's Guide
PagerDuty Operations Cloud
March 2024
Learn what your peers think about PagerDuty Operations Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing.
View full review »DK
Darrin Khan
Compliance, Security & Testing Manager at a financial services firm with 11-50 employees
If you add more people, then you have to pay more, which is always a thing with the SaaS solutions.
PagerDuty's pricing seems competitive. At one point, we were looking at OpsGenie because part of their current pricing includes the call routing that we wanted to include. It was actually cheaper to get that plus the call routing than it is on PagerDuty at the moment. However, we would have to go and buy an extra module to go with it. What we have at the moment is solid, and it would be a hard sell to say, "We'll go to something else that we're not familiar with."
If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that.
View full review »The cost is based on the package you select.
View full review »HS
reviewer1971879
Lead Architect, DevOps at a pharma/biotech company with 10,001+ employees
The solution is paid on a monthly basis and represents about 1% of the platform's budget.
View full review »There is a license needed to use PagerDuty.
View full review »I think the license costs around $30 per person.
View full review »PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users. There is also a free version available for a limited number of users.
View full review »EM
Emery Lyne Manayan
Manager, Service Delivery at Coherent Capital Advisors
The price is very high. I rate the pricing a six out of ten. The license for stakeholders is very limited.
View full review »LS
reviewer1376676
VP of Engineering at a comms service provider with 201-500 employees
A con, a failure, is the cost which is quite high. But if you want to get a full-featured application and you have a big team...
Some important features are closed to a group because of the licensing. For example, one of the features that I always wanted to use but never managed to is the postmortem part of PagerDuty. To me, it is important that everyone in the organization be able to read any postmortem that is produced. PagerDuty only allows you to share it with people who have accounts. It doesn't have different levels of accounts. There is only a complete account and you have to pay for it.
You really need to understand what feature functionality you want from the solution and then see what the cost-benefit is for what you want to achieve. We tried the stakeholder licenses, but we ended up never using them. They don't have a lot of flexibility on that. It's almost like one type of licensing or nothing.
View full review »Do the research before picking a pricing plan. PagerDuty offers a few plans that allow you to only pay for what you need. Know your requirements.
View full review »MM
Michael Maack
Owner at IT Verke limited
Licensing costs are around $700 a month and the only additional costs are phone costs in some instances.
View full review »Keep it simple. For the pooled users and what is allowed, we have yet to go over the allocated pool for the month.
View full review »It's per user per month. Just sign up people that are required and not every manager just because. It can get expensive.
View full review »As we scaled we changed our pricing a few times based on the number of users subscribed to our service. Right now, with about 90 users we pay monthly around $1,200. You pay as you grow - from the basic model to the enterprise model which includes analytics.
View full review »PagerDuty licensing is straightforward.
View full review »It's very affordable and well worth the price.
View full review »The price just increased, so the value to dollar went down a little bit. The previous price was about the sweet spot per person.
View full review »Buyer's Guide
PagerDuty Operations Cloud
March 2024
Learn what your peers think about PagerDuty Operations Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.