Palo Alto Networks Cortex XSOAR Room for Improvement
We'd like to be able to add as many integrations as possible. We would like more options for our clients.
A few times, I have noticed some bugs. That may be due to the fact that they are consistently upgrading the product. With new releases, a few bugs might get through.
The solution is expensive. They should work to make it less costly for the customer.
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company with 51-200 employees
Although we haven't used the solution for too long, we haven't come across any issues and haven't noticed any features that are lacking. We're largely satisfied with the offering.
The user interface could be a bit better. It's the only aspect I've noticed that could possibly be improved.
Other than that, we've been pretty happy with it.View full review »
There should be an on-premise version available for customers to have different choices.View full review »
For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else.
In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added.View full review »
Director at a tech services company with 11-50 employees
Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners.
It has to be richer with respect to IoT. I expect that in future versions, support for a variety of devices will be added.