I have done all of it by myself, except for the very first installation of the firewall that was done in conjunction with a reseller. That was before my time.

There are two of us on the firewall team. There are another three or four guys from the networking side team who also help out.

I did the deployment. I was using it while I was at Palo Alto. I am still managing them, even outside of Palo Alto. It has been a consistent experience.

Our VAR helped us do some research on what firewalls would be the best for us. We did our own testing, and we liked this solution. That is why we ended up going with it.

I'm able to do everything by myself, but I have some problems with functionality every now and then. For example, I recently had a problem with the side-to-side VPN, but the configuration was okay. In the end, I found it was a problem with the internet connection, not the VPN. Initially, our internet provider told us that everything was okay on our networks. 

The implementation was completed in-house.

The implementation was completed in-house.

The implementation is completed in-house.

For the VMCD ones, we had to get help from their pre-sales support team, but for the on-prem physical appliances, we did the implementation ourselves.

We use Secureworks, which is a big security company. They actually send an alert when there are problems with the firewall or if there are security issues. They handled the deployment. 

We also use another company called Logically to monitor the firewall in addition to all our other devices.

It required three network administrators. They are responsible for actively managing the firewall configurations, taking backups, etc.

When we first implemented Palo Alto, we hired a consultant, ProSys, to assist us. They know our network. They've been with us for years and they've got some Palo Alto experts. The reason we asked for their help is that we didn't know anything about Palo Alto until after we took the courses.

One of the problems at the university, in general, is that we don't do a lot of these processes every day. This makes it hard for most universities to be able to do a lot of these more complex setups on their own without getting outside help. The people who are in big businesses that deploy these things on a daily basis get to see this stuff all the time. Universities don't, so we normally have to rely on outside help.

Overall, our experience with ProSys was good. We like working with them.

The implementation was completed with the help of a partner.

MSP

The implementation is completed in-house.

We used Palo Alto directly for the deployment. Our experience with them was great.

To deploy it, we didn't employ any more staff. We did send a few people out remotely. With COVID, travel is a little bit tricky. So, we have some remote agreements with some suppliers who will go out for a day, plug a device in, and help us with the initial out-of-the-box config. That is normally two to three hours per site that we have to do, which is what I would expect from this kind of device.

In my environment, there are the four network security engineers who are the owners of these devices. We take care of the deployment and management of security devices.

We implement the solution for our clients.

It is very easy to deploy. It needs two network engineers.

In the beginning, we used Palo Alto, but after that, we did everything in-house. The support from Palo Alto was fine. Their support person helped us. We are in Mexico, and he helped in translating the support information from English to Spanish in the beginning. We had a few big issues, but in the end, we solved all of them. Now, I can operate these firewalls.

We do use external partners for the setup. We use also our internal teams as well.

We had assistance from a consultant. They were very helpful.

We mainly worked with Palo Alto Networks. They taught us a lot and have been very helpful in getting us onboarded with all of the different features.

Technical support was helpful during the deployment process.

During the deployment process, I thought they were great. I had no complaints they were very knowledgeable, and we were able to resolve everything very quickly.

We buy through a third-party. Our account is managed by IBM.

We did it ourselves.

We received assistance from the technical support team who helped us implement the project.

We deployed via an in-house team; we have a big team, so we deploy ourselves whenever possible.

We implemented this using one member of our in-house team, and the deployment took three days to complete.

However, there was some pre-implementation work to be done registering firewall serial numbers, connecting console cables etc, but this is all straightforward.

The policies we have with Atelier and WatchGuard were exported, and we tried to deploy these policies on the new firewall. The reseller helped us configure it but without our concession or permission and could not deploy the firewall. We later had more problems, and the reseller helped us with that as well.

Video Import Solutions is our local reseller in Pune, India. In our experience, not every engineer knew the firewall concept. I mean, not at all. If we wanted something new or had to deal with this application-related issue, they always told us they would log a case and resolve it. But they did not support us at all and did not give us any reason why they could not do it.

We had a lot of support from their local partner So it was very straightforward at the time.

I didn't come across any significant issues, but as engineers, we are always prepared to face challenges. 

Nowadays, nothing works as simple as plug-and-play like it used to be. However, we try to reduce the likelihood of issues as much as possible by working closely with project managers and performing thorough preparations beforehand.

Before doing the implementation. It was okay.

We used an integrator for the deployment.

We received support from a Palo Alto sales engineer.

For our implementation strategy, we talk to our customers and work out documents for all their configs, which includes basic information that we need to know for implementing the firewall. Then, we follow the documents and do the implementation. We also may modify some content of the documents as the project processes.

It needs one or two employees with enough skills to manage and maintain it. They may need to modify firewalls, firewalls security rules, and possibly inspect alerts that are generated from firewalls.

We implement the solution for our clients. 

Implementation was completed in-house by a consultant.

We purchased from a reseller.

It was a straightforward process. We made the purchase online and they shipped it to us. After that, it was a matter of getting it up and running.

We used on-site security advisors.

There was a consultant. They knew their stuff.

We have a vendor to help us. We have two or three people for its deployment.

We deployed it ourselves. We didn't use any company to deploy it.

An integrator assisted us with the deployment.

They were helpful and knowledgeable.

I am the consultant.

We implement and maintain Palo Alto Networks NG Firewalls for our customers.

Depending on the project, specific environment, and performance the deployment could take some time.

We implement the solution with our network team. We implement the solution ourselves. We don't need the help of integrators or consultants.

We deployed this solution with some help from our local partners. Overall, deployment took a couple of days. A team of three deployed this solution.

I haven't installed it here, but where I was before, we had two people doing it. I and a colleague did it ourselves.

Part of the setup was completed by me, with some help externally.

We have a subcontractor for maintenance.

We did it by ourselves. We have a certified Palo Alto engineer on staff and he did all the installation.

A local reseller team of roughly three to five people implemented it for us — it was a great experience. 

We performed the installation in house from the Palo Alto books available. 

One of my team did the installation under my supervision.

Implemented through a vendor who was knowledgeable with the product. It took at least a few months of tweaking before we got the firewall to the point it's currently at. 

We have a very large team for deployment.

We used vendor support for the deployment.

We implemented through a system integrator.

We used a consultant for the deployment portion.

I work as the system integrator, so I install instances of Palo Alto myself. It was the first security product that I learned to work with.

I'm involved in system integration, so I basically deploy and manage the solution for the other customers.

We used a consultancy team from Add Valley Services for our implementation of this solution, and their service was great.

I deployed it myself. The logic is very easy when you configure it. I did 90% percent of deployment on my own. For the remaining 10% deployment, I found the information on the internet. 

I am the only user working on this firewall. I am a system administrator.

Deployment time depends on your requirements. If you talk about the system requirements, it hardly takes up to 15 or 20 minutes for the configuration.

That said, it totally depends on your requirements: What kind of policy you require that supports what kind of block, etc.

The deployment time would change based on these requirements, but the system configuration: accessing the internet and creating policies hardly takes 20 minutes.

Deployment is configured by administrators, so if we have any kind of issue in policies or any confusion, we get tech support.

In-house expertise. 

Our in-house team handles the deployment and maintenance for our customers.

We implement in-house with some assistance from the vendor. It took a few hours to deploy.

We deployed this product on our own and one person is suitable for the deployment.

We used the help from an integrator team for the implementation.

We did the implementation ourselves.

I did the implementation myself.

We deployed in-house.