Prisma Access by Palo Alto Networks Scalability

TejasJain - PeerSpot reviewer
Sr. Cloud Security Architect at a computer software company with 10,001+ employees

It is scalable. It sits on top of Google Cloud and Amazon AWS, so it is geographically distributed. The only place where we have connection issues is in China, but this is not because of Prisma Access. It is more related to the data privacy and regulatory restrictions that China has. 

When we started, which was two months ago, we had about 5,500 users. We probably have more than 1,000 concurrent users. We have 15 or 16 sites. We're going up at quite a good pace, and we would have somewhere close to 30 sites.

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AM
Cloud Architect at a computer software company with 10,001+ employees

Prisma Access is most suitable for large enterprises because it also includes posture management. It's comparable to Microsoft ESPM. Microsoft makes many of the tools I use as a cloud architect, so I see everything from that perspective.

I don't think smaller companies will have any issues with Prisma. My company has five offices in India and users in 55 countries. Prisma is excellent in terms of scalability, usability, readiness, and user experience. It also runs on older operating systems and new ones too. The laptop I initially got from the company was pretty old. It's a gen-three. I got a newer laptop, and it works on either. 

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RR
Network Security Engineer at a manufacturing company with 10,001+ employees

It scales up to thousands of users with no problem. We plan to go from 2,000 to 20,000 users. I don't need to do anything to scale up except buy more licenses. 

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Buyer's Guide
Prisma Access by Palo Alto Networks
March 2024
Learn what your peers think about Prisma Access by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.
Hemant Rajput - PeerSpot reviewer
Deputy Manager at a tech services company with 10,001+ employees

The scalability is one of the best features. It's an elastic solution. We can stretch whatever we need to for our requirements.

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TodorShuev - PeerSpot reviewer
System Administrator at a computer software company with 501-1,000 employees

It is very scalable. We have 200 users. I would rate it a ten out of ten in terms of scalability. 

We use it very often. It has been okay so far.

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Nikolay Dimitrov - PeerSpot reviewer
Cyber Security Engineer at Paysafe / IBM

It is a cloud solution. It auto-scales. It is using AWS and Google Cloud. They have a lot of coverage. It can be used anywhere AWS and Google Cloud have PoPs.

We had 1,000 to 2,000 people using it on a daily basis. 

When you are working from your home, you can go to Prisma Access or on-prem gateways depending on the configuration. Prisma Access can work together with Palo Alto on-prem gateways. For example, if there's an on-prem firewall in Germany, German users do not have to go to Prisma Access. They can go to the German VPN Palo Alto Gateway, but if you have users in other countries where there are no firewalls, they will go to Prisma Access. So, you have this capability.

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Gur Sannikov - PeerSpot reviewer
Technical program manager at Intel Corporation

Prisma Access by Palo Alto Networks is a scalable solution.

I rate the solution a nine out of ten for scalability.

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JM
Sr systems eng at a computer software company with 1,001-5,000 employees

Prisma is somewhat scalable. We want to use this as an allowlist for our external applications. However, other external tools don't allow you to add an arbitrary number of IPs. If we were going to put in the complete list of active and reserved IPs that we get from our seven points of presence, then that's roughly 41 IPs. That goes over the max of 40 that GKE and GCT use. We can't use it to gate Kubernetes pods because there are too many IPs.

We can't seem to remove them once they're added. I've opened several support cases, and we still have half. Half of this list is all reserved and unusable points of presence because they aren't assigned to anything. It is a bit cumbersome and not as agile or straightforward as I was led to believe.

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Gabriel Franco - PeerSpot reviewer
Senior Service Delivery Engineer at Netdata Innovation Center

I haven't had any issues with scalability. The solution allows us to define all of the resources that we need. For example, we can define the IP addresses that we need for the number of users that will be connected. If there's a large quantity of users, they can increase the resources. 

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Alikhayyam Guluzada - PeerSpot reviewer
Chief Information Security Officer at Prosol LLC

It is scalable for now. It has only been eight months since we have applied this solution in our environment.

On the client side, there are about 200 users. Overall, there are 500 users on the client side and our side. Most of them are developers and network security and IT security people. In our SOC center, they are monitoring this solution too.

It is being used on a daily basis. We have integrated this solution with the SIEM solution, and when an incident or a request comes, we focus on this. On a daily basis, we have some alerts and incidents coming.

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Alex Kisakye - PeerSpot reviewer
Senior DevSecOps Engineer at Sympli Australia Pty

The solution scales quite easily. We've thrown a lot at it and it's still standing. Everything that we run goes through Prisma. 

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Gabriel Franco - PeerSpot reviewer
Senior Service Delivery Engineer at Netdata Innovation Center

You can onboard certain applications, and if you add more and more files, it's going to continue scanning those files. If you take a business decision to purchase a new SaaS application for your team, such as Slack, you can onboard that new application. You don't have a particular limitation on that. So, if you want to grow and have more business applications, your only concern should be whether they are supported by SaaS Security API. That's because not all the applications work the same way or have the same characteristics, but it gives you an opportunity to grow.

We have had environments with 200 to 2,000 users. It depends on a customer's SaaS environment, and if they want to apply to all of it or a part of it. There was a requirement from a customer to be notified when there is a file share with certain domains, which were their competitor's domains. That way they would get to know when someone from inside the company is sharing information with the competitors. Another common requirement is to be notified or create an incident when I share a public file in my Office 365 account. 

It is gaining more popularity among different customers in the last year. Palo Alto is trying to focus and combine it with other types of solutions related to DLP in order to secure not only your SaaS environment but all of your perimeter. Palo Alto is going to be very focused on that, and its usage is going to increase. In the past, it was not something that a lot of customers required. Palo Alto is working on improving the platform and making it more attractive to meet customers' needs. The market is changing continuously, and Palo Alto is focused on having DLP in different environments.

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RM
Senior Network Security Consultant at a tech vendor with 10,001+ employees

We can scale the tool well, add devices as soon as our user count grows, and scale in line with our company growth.

Regarding users, we have 30 staff managing Prisma Access, and GlobalProtect is installed on every machine in the company. 

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Burak Dartar - PeerSpot reviewer
Cybersecurity Unit Manager at a university with 11-50 employees

It provides scalability in terms of the features and they are giving a bonus depending on the number of users. In my previous company we had 2,000 users.

I am always tracking the new technologies and features. I see there are many AI and digital technologies and I believe Prisma Access will use these more effectively. It may integrate with AI technologies and some of the analysis, as well as policies and access, will be done automatically by Prisma Access.

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AK
Network lead at SDGC

We are a large team and work for multiple customers. 

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PD
Global Network Tech Lead at a computer software company with 10,001+ employees

Going from one user to 10,000 or 15,000 users, we haven't faced a lot of problems. However, for companies that are considering investing in this solution, if they have more than 50,000 end-users, a config change could take 10 to 15 minutes. In an environment where 50,000 people are expecting certain things to work, those things might not work for them. Such companies have to look at the solution very thoroughly in terms of the cloud piece, the integration piece. But from one to 15,000 or 20,000 end-users, it is flawless. We don't tend to see a lot of issues. But beyond, say, 25,000, I would suggest doing a deeper analysis before purchasing the product, because there are some glitches.

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MR
Senior Security Engineer at a manufacturing company with 501-1,000 employees

Prisma is highly scalable. It's a cloud solution, so it automatically updates when new resources come out. We don't have to do anything. It just sees it and adjusts accordingly. I recently started a new role at a company, and we're planning on implementing it and using it more. Where I came from, we used it extensively and relied on it to monitor and manage our cloud environment.

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AH
Senior Manager Network Design at Meeza

It is a very scalable solution.

Around 800 people in my organization use Prisma Access by Palo Alto Networks. The solution can be scaled up to fit around 3,000 users at a time.

Prisma Access by Palo Alto Networks is used extensively twenty-four hours a day and seven days a week in my organization since we operate in different time zones.

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AC
General manager at a tech services company with 201-500 employees

Prisma Access is scalable. 

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VG
Team lead at a tech services company with 10,001+ employees

I don't see it as a scalable solution because it is running on top of VMs. They say it is scalable, but we didn't see it working that way for one or two incidents that we had. But later, they had more firewalls in the cloud and kept them on standby. Since then, I haven't seen that issue.

I have implemented the solution for 100,000-plus users, and most of them are connecting from home. It reduces the load on our on-premises firewall, handling posturing and VPN. It is a dedicated project, meaning everyone, all of our employees, uses the same solution to connect to the infra.

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MY
Senior Network Consultant at a tech services company with 10,001+ employees

The scalability is pretty good. Since we bought it, we have added more and more users and had no issues. And because it's cloud-based, they can add VPN boxes in the cloud and, for us, that process is transparent, which is pretty good.

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FS
Global Leader Network Engineering at a financial services firm with 5,001-10,000 employees

I don't see issues yet in terms of its scalability. We have more capacity than we need, so I think it's fine. We have firewalls in every region and in every country that Palo Alto has available. It's fairly scalable.

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TT
Senior Network / ITOps Engineer at a leisure / travel company with 201-500 employees

As for scalability, you can easily bring more users to the platform; you would just need to buy additional licenses.

There is no need for purchasing new and more powerful hardware. Palo Alto will scale your platform up to support your infrastructure.

Simple integration with LDAP, SAML can help us to provision 100s of users quickly and onboard more users are the company is getting out of the pandemic freeze period.

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IE
Network Architect at a computer software company with 1,001-5,000 employees

Being on the global license package and being able to spin up a VPN gateway just like that has been a huge benefit. If I have new users in Berlin, I can make life better and just spin up something close to Berlin for them to connect to. If there's an office coming up somewhere in Poland and there are some supply chain issues. If I have a router somewhere there, I can just leverage on that easily without worrying about, "Oh, when am I going to get my stack deployed? How soon can I complete a project so that users are able to start working from that office?" Those are the things that I don't need to bother about anymore because I can easily spin up a complete node close to their location, and I can tunnel between them, do my routing, and they're good. They can talk to whatever resources we need them to talk to remotely and connect to the cloud from there for internally protected cloud workloads. Scalability is obviously a huge factor.

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SG
Professional Services Consultant at Infinity Labs India

It is scalable. We scale the solution based on the customer's requirements, after getting their technical design and discussing how they want to deploy it.

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VS
Works

The scalability of Prisma SaaS is very good.

We plan to increase the usage of this solution. We are working with the compliance team and we are trying to find more policies and more products where we can use Prisma SaaS. We have recently renewed the solution for three more years.

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PD
Sr. Security Analyst at Atos

The solution is scalable. We definitely plan to increase usage, many people are working from home and this solution makes sense being in the cloud. We encourage our organization to utilize the solution to its maximum potential.

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GA
Endpoint Security Manager at Catholic Health Initiatives

The solution is scalable. However, it's more of kind-of piecemeal scalability. I didn't actually deploy it. I just know a lot about it. It depends on how your network is set up. If you have a single egress, it's easy. If you have 70 egresses, it can be very, very difficult. 

You may have those many email egresses because you're geologically spread out and you need people to connect with certain portals based on where they are. Of course, we want users to connect to their closest portal. There's complexity there and the cloud doesn't really solve it because the cloud still has to do load balancing and hand it off to the concentrator.

On average, we have about 8,000 users between IT, finance, HR, and, of course, house and home users. 

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TA
Network Administrator Specialist at a government with 501-1,000 employees

It's cloud-based, so it's infinitely scalable. For us, it has worked fine. We went from a few users at first and we built up to hundreds.

It's our clientless VPN that really builds up our user count. It is consistently between 300 and 400 users. It rises and falls depending on what kind of campaign we're doing. If a new COVID variant is discovered and we have to ramp things up because of CDC guidance, the user count will bump up.

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CJ
Chief Executive Officer at Clemtech LLC

Prisma is highly scalable and global.

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NP
Senior Network Security Lead at a tech services company with 10,001+ employees

Scalability-wise it's a very good solution as we will be able to increase the number of users or decrease the number of users or even the bandwidth. Scalability-wise it's a perfect solution.

This solution is used by little over 8,000 users in our intranet and the user roles span from high-level management up to the contacts and their employees who are supporting the calls and the suppliers for the telecom. It is being used by a lot of different variety of users, management, IT, admin, business users, call center users, everyone.

When we decode, we decode it for 10,000 users. So far, we haven't increased it yet. In the future, if our number of user accounts increases or if the Work from Home situation due to COVID continues, then maybe our client will think about increasing it.

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DB
Network Security Engineer at a tech services company with 10,001+ employees

We have more than 10,000 users and 40 Palo Alto firewalls, located in different regions. They were involved in the PoC. In the future, we are planning on having Prisma in production.

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LS
Solution Consultant at a tech services company with 1,001-5,000 employees

Scalability-wise, I rate the solution a ten out of ten.

The product is suitable for medium to large-sized companies.

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SG
Professional Services Consultant at Infinity Labs India

It is a scalable solution. Many clients are using the Prisma Access solution. I have personally worked with clients from across the globe, such as Germany, Australia, and Asia. They all are enterprise customers. 

People who work with or manage it are cybersecurity architects and cybersecurity leads. 

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PG
Senior Executive at a tech services company with 1,001-5,000 employees

We have not yet tried to expand beyond our integration with one cloud platform. This is something that we may do in the future.

There are three people in my organization who use it.

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BY
Manager Network Engineering at a computer software company with 5,001-10,000 employees

I think the scalability is pretty good too, although we are a small company so I don't know how big we can scale, but for us, it's pretty good.

We have about a dozen users on it and most of them are technical staff, such as engineers and software engineers. Outside of the IT personnel, even finance people use it because they need access to the systems and applications. We are using it for one part of our environment, but we plan to expand it from 1,000 users to about 5,000 users.

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GA
Information Technology Consultant at Trillennium (Pvt) Ltd

We have had no issues with scalability.

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GV
Architect - Cloud Serviced at a comms service provider with 10,001+ employees

Given that it is in the cloud, I don't think that there is an issue with the scalability. You can just add agents or perform more integration very easily and it will work. Unless the price model changes because it is already a bit pricey from the perspective of the end-user, it is not a problem.

The scalability is based on devices rather than users, but I can say that there are perhaps six cloud accounts with around ten or fifteen apps that they are trying to protect.

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SV
Solution Architect // Network Consultant at a consultancy with 501-1,000 employees

The product is scalable. Our clients are medium-sized businesses. There are 1,500 users worldwide.

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AA
Senior Security Architecture Specialist at a computer software company with 201-500 employees

Scaling is easy because it is just a license that you extend.

Our clients for this solution are typically small to medium-sized companies.

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RR
Network Engineer at Acliv Technologies Pvt Ltd

Currently, our network security team is taking charge of the firewall but behind that, the users have to go through the firewall. Initially, we had three or four firewalls, so two or three engineers were enough for the deployment and maintenance. 

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PT
Consultant at a political organization with 201-500 employees

We've had no issue over the whole lifespan with any failures so we didn't have any problem with that. In terms of the scalability, supposedly the model you choose the scale goes up at the beginning. You can buy a firewall device and scalability is dependant on the model.

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JM
Senior Director at a logistics company with 501-1,000 employees

I believe in Palo Alto Networks' scalability. They will grow as our company grows.

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RO
IT Manager at a tech services company with 1,001-5,000 employees

I rate the tool's scalability an eight out of ten. My company has around 10-15 users.

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KF
Lead Security Engineer at ESKA

This solution is very scalable. I can't think of another solution that functions better. It's very flexible — that's one of the reasons why it's more expensive than similar solutions. 

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DS
Consultant at a tech services company with 501-1,000 employees

In terms of scalability, we initially went with the out-of-the-box solution which was able to support around 40 to 50 users and it was fine. There was no need for any add-ons. We now have a license for 200 users and it scales well. 

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PS
General Manager - CyberSecurity Practice at a aerospace/defense firm with 1,001-5,000 employees

This solution is scalable. Our customers are large enterprise companies with anywhere from 4,000 to 10,000 users.

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EW
Head of Pre-Sales at a tech services company with 51-200 employees

It is very scalable. The scalability can be based on the number of users or the number of networks. You can expand it the way you want. In Sri Lanka, we have about 3,000 users.

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EW
Head of Pre-Sales at a tech services company with 51-200 employees

It's scalable. We have about 500 users.

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Buyer's Guide
Prisma Access by Palo Alto Networks
March 2024
Learn what your peers think about Prisma Access by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.