With the centralized remote access solution we had before, F5, we used to see a lot of latency and a lot of intermittent disconnects. But our people have reported that they like Prisma Access so much better in terms of speed and how it operates. The user experience is so much better in terms of throughput. They don't see as much lag. Of course, there are users who don't have the most stable internet connection, but even for those users, by optimizing data reduction, it works better. We can't really help users who have some sort of wireless connection, because if their underpinning link is not good, this overlay won't do much. But for users who are using a satisfactory type of connectivity, even for people who are on 10 Mbps, it works well.

In addition, from an application accessibility standpoint, the integrated features that come with the QoS mean you can choose what types of applications get higher priority than others. It optimizes applications for QoS prioritization.

It protects all app traffic so that users can gain access to all apps. There are definitely a lot of integrations. Prisma Access also derives the App-ID capability from the Palo Alto Next-Gen firewalls, which is a USP of Palo Alto. So, it inherently has the capability to see and monitor all the traffic and understand all applications. If an application is being tunneled through different ports or protocols just to masquerade the traffic to bypass the traditional security controls, it won't work. Technically, you cannot bypass any of the security controls that Palo Alto has.

The Single Pass Parallel Processing (SP3) still works with Prisma Access. So, you can have all the integration that you want. It also integrates very well with Prisma SaaS, which is a new solution from Palo Alto.

It can build IPS tunnels with all vendors that you have. It could be a very small router or a firewall from any vendor. With regards to protocols, traditional IPS used to have a couple of restrictions in terms of inspection and other things, but Prisma Access understands every application and every packet. It can see the higher progress of a session. It is a great product to work with.

It secures both web-based and non-web-based apps. Traditionally, I used to have problems with web-based and non-web-based traffic. Prisma Access is a full tunnel, and it is fairly agnostic to the type of traffic. It recognizes everything such as a torrent, FTP, or UDP session. It recognizes web applications, non-web applications, or custom applications. We have a couple of applications that are Java-based, custom developed, and custom managed. It is capable of recognizing every application.

It understands all applications and all standard and custom signatures that you can configure. With regards to the data leaks, it has a network DLP functionality. So, you can potentially configure regex or something else to inspect the traffic and look for patterns, such as credit card numbers and social security numbers. You can define the patterns and put a monitor for notification.

It provides all capabilities in a single, cloud-delivered platform.

It provides traffic analysis, threat prevention, URL filtering, and segmentation. Its usage for segmentation is less because we are also using their firewalls. On the transport side, we are using SD-WAN. We cannot do away with any of these features simply because we expect this platform to provide Next-Gen filtering capabilities. URL filtering is definitely important because we don't want to buy another dedicated solution. Threat prevention is like antivirus and anti-spyware, and all IPS functionalities are absolutely mandatory for us. Technically, it does everything that a typical Next-Gen firewall is supposed to do, but it does that in the cloud. So, you get all the scalability and visibility. We absolutely want all these features, and that perhaps was one of the reasons why we went for Prisma Access instead of another product.

It provides millions of security updates per day, which is important to us. There is something called AutoFocus, which is their threat intel platform. We also get a lot of updates from Unit 42, which is their threat intel feed. We have incorporated that with our platform. It is absolutely essential for us to at least know all known threats so that we can take steps to fix them well in advance. There were recent attacks with regards to SolarWinds and other solutions, and we were able to get timely feeds and notifications from Palo Alto automatically through the signature updates. We also got proactive updates from the Palo Alto technical support. This is absolutely necessary for us, and it keeps all known threats at bay.

Our implementation is still in progress, and we use its Autonomous Digital Experience Management (ADEM) features for performance-based monitoring, checking the latency, and checking the end-user experience not only based upon a couple of traditional metrics but also based on the actual ones. We don't have a standard benchmark to compare it with, but we definitely have complete visibility of who is doing what and who is getting what type of end-user experience. If someone is working from Seattle and needs to connect to Oregon, we definitely don't want to have the traffic all the way to some data center and then take a zig-zag route. We want it to follow an optimal path. It does provide us actionable insights into what's happening, and we can take corrective measures in the long run.

ADEM provides real and synthetic traffic analysis. We do have a security operations team that tests and ingests into SIEM/SOAR platforms that do automatic remediation. This is quite crucial because if there is suboptimal routing, it totally destroys the end-user experience. We check for the concentration of the users. Especially at this time when most of the users are working from home or remotely, we need to have such insights so that we can enable all points of presence within Prisma Access to ensure a better end-user experience.

Prisma Access is a better product than our client's previous solution, and it helps organizations work differently. It saves time, but I'm not sure about money. I had never considered that aspect because I'm not involved in the financial side. The solution helps us to operate efficiently. Everything we want to do is in there, including DNS, web, and URL security.

Endpoint Protection is something I use on my corporate laptop, and it's doing a wonderful job. I don't experience latency. Prisma has a massive number of secure gateways compared to any other product. All these gateways reduce latency and provide better bandwidth because they use cloud platforms. The scalability and efficiency are excellent so far. 

The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office. We can apply policies for URLs wherever our employees work. We see all their traffic and log everything they do as if they were in the office. 

When COVID hit, we suddenly had 2,000 users that all needed to use a VPN solution. We had to abandon our previous VPN solution because Pulse couldn't accommodate such a large volume of users at one time. We stood up this cloud environment and switched everybody over to the Palo Alto Prisma Access, GlobalConnect, and GlobalProtect.

The user experience was so much better. Our executives were impressed. We got many compliments. Our senior team tends to worry about security, but they didn't need to fret over our VPN. 

Before using this solution, the prime complaints were about voice applications, like RingCentral and GoTo. We reported these issues to the Palo Alto TAC teams, and they came up with more stable versions. Whatever we discuss with the Palo Alto engineering team, they come up with the solution very quickly. We had updates on a regular basis, and the client is very happy now because we have solved 95% of those problems. Everything is stable from a security point of view. 

Prisma SaaS helps us identify cloud applications that we were unaware of employees using. The solution helps us identify a lot of cloud apps, but we identified four to five applications that were the most useful.

The solution protects what our clients want it to protect. They haven't reported any threats or data attackers in their systems. We haven't received any complaints from clients about data security.

The time to value is quicker with Prisma SaaS.

It provides zero trust security and access to our resources. It brings security and provides access. The security provided by Prisma Access is very good. I would rate it a nine out of ten in terms of security.

Prisma Access provides all its capabilities in a single, cloud-delivered platform, which is very good. Before choosing Prisma Access, we did extensive research. A single console was very important for us. If we had gone for Cisco, we would have had to combine three different products of Cisco, and we would have had three different consoles to manage, which is not what we wanted.

Prisma Access provides traffic analysis, which is very important for us because we want to know what is happening with the traffic, who is connected, how they are connected, and what is happening with the endpoint during this connection. We are working with the current information, and it is very important. For threat prevention, we are going to implement Palo Alto WildFire.

Prisma Access provides millions of security updates per day. It is very important because if we have zero-day or any other type of breach, it would not be good. There should be regular updates.

Prisma Access' ADEM was another feature that made us go for Prisma Access as compared to the other vendors. It provides real and synthetic traffic analysis, but it also depends on how you tune up ADEM. You need to make rules in order to maintain certain services. If you are doing it right, it will be able to show you where the weak point to the connection is. ADEM does not affect the digital experience for end-users. They do not even know that it is there.

Prisma Access does not enable us to deliver better applications, but it has had an impact. It is stopping some applications that our people are using.

We started using Prisma Access after everyone started working from home during COVID. Its auto-scaling feature was helpful for our organization. Prisma Access could scale depending on how many users were working from home. When we had additional users, unlike on-prem firewalls, we didn't have to worry about CPU and other things. It was also cheaper than on-prem firewalls because to handle a large number of users working from home, in the case of on-prem firewalls, we would've had to buy big firewalls. 

With Prisma Access, there is auto-scaling. When there are fewer mobile users, there are fewer Prisma Access gateways, and when there are more mobile users, more mobile gateways are created automatically. For example, if you have a company with 10,000 people, you should be able to handle the VPN traffic of 10,000 people and SSL decryption of that traffic. So, you need to buy a big on-prem solution. After COVID, even when people start working from the office, you would need the biggest firewall to be prepared for the future. 

Nowadays, most companies have started allowing employees to work from home. Most people don't want to return to the office. In many companies, many people are still working from home. Even in such a scenario, companies are expected to have a solution that provides flexibility for the workforce to work from home. 

We were able to use Prisma Access as a VPN solution. We used it as a proxy, and all the traffic was going through it. We wanted the same capability as an on-prem VPN. It was nice to be able to VPN all the traffic that we wanted. We were able to secure what we wanted to secure.

Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall.

Prisma Access protects all app traffic so users can access all our apps, which is crucial because we want this to be as transparent as possible. The ability to secure web-based and other apps is also critical. We use this as a gateway into production or specific systems. That might be over 443, HTTPS, DB, or any other protocol.

I had a customer who needed to move all of their operations to work from home during the pandemic. They moved all of their configurations to Prisma Access, and we helped them enable permissions for their users to work from home.

Prisma Access provides better app performance. It allows all the traffic that's really needed for applications and internal resources without any impact on the hardware. It can be continuously scaled in case more resources are needed.

It helps with container security. Month by month, developer accounts in the company are increasing. Prisma Access supported and helped us very effectively in securing their workstations and working environment.

Prisma Access is good for securing access and privileges. Our developers have a security background, and they have knowledge of cybersecurity. It gives us assurance that they would not be able to do anything as an insider cyber attacker. They would not be able to use their environment to jump to other servers because such functions are prevented by this solution.

Prisma Access can protect all app traffic, but we classify the apps inside the company and choose the critical and the medium-risk level apps. This protection is important security-wise. On the IT side, it is important. It is also important on the business side, but they are only concerned about the price. We tried to connect with Palo Alto to get a discount on the first and second years to make the company get the maximum benefit and see the benefit of this solution. After that, they can remove the discounts, and it will be the decision of the company whether to continue with this solution or not.

Prisma Access secures not just web-based apps but non-web apps as well. However, about 70% of our applications are web-based applications. If they do not get the discounts, we will only use them for critical web-based applications. Based on my experience, Prisma Access is good not only for web-based but also for non-web applications. It is effective.

Prisma Access provides traffic analysis. We are also using Cortex XDR. It is Palo Alto's XDR solution that also supports us for traffic analysis. By using both of them in one environment, we have an end-to-end, more holistic, and zero-trust approach.

Prisma Access provides millions of security updates per day. We are also from the cybersecurity side, so we understand that it is a new product. It has only been around for two or three years. In every new product, such updates are welcomed, but we hope that in the next few years, there will be fewer such updates and more targeted updates.

Prisma Access enables us to deliver better applications on the security side but not the business and IT side. We are now more confident that our applications are secure.

We now know if there's any vulnerabilities during runtime, which is not something we had before. We didn't used to have visibility into our cloud infrastructure or our container space once the containers were running but we do have that visibility now. We also have visibility into how the different pieces of our solution talk to each other, so we know which services talk to each other, and then we are able to pick up anomalies. For example, when service A is talking to service B and there's no reason why they should be talking to each other. That's been a real help.

The solution is pretty comprehensive across all three tenets of build, run, and software. This has improved our operations because, for example, at build time if there is an inability within dependencies or within the Docker images we're going to use, we are able to stop, build, and remediate at that point. Within our registries where we keep our containers, we are still able to look back and see how vulnerabilities were corrected over time. Sometimes you build images in a repository, so a vulnerability might get discovered on the internet and it's good to know whether you're still safe before you run your images. Also, once you are running, it's helpful to know that you are still running secure environments.

You get the control and visibility into what you have in your SaaS applications. It helps you to know what you have in your environment and then meet your compliance needs. You get to know whether all of them are on a single platform. You also get an understanding of what type of information you have and how it is disposed of. Based on the results that you get from the scanning process, you can accomplish goals, such as PCI compliance or GDPR compliance. Most of the customers are governed by their security information team and have an obligation to be compliant with different industry standards, such as PCI, PII, or GDPR. With this platform, you are a step ahead in knowing what you have in your environment and accomplishing the compliance goals.

The solution helped us immediately solve the problem with our colleagues' endpoints when we encountered it.

When we integrated with Palo Alto's Cortex application in the cloud, it provided threat analysis and we didn't worry about malware or malicious traffic from Prisma Access. It was analyzing and blocking things after the Prisma Access analysis. When we used traditional VPN applications, there was no threat analysis and we counted on that from the firewall. But with Prisma Access working as a firewall and VPN, the security engineer could see everything in one portal. That meant we could analyze and block things immediately.

For my company, the features and remote accessibility were an improvement over the more traditional VPN applications. With Prisma Access we could grant more security than our public access allowed. We had more tracking of the client side. We could see and calculate their work shift time. We didn't have these features in traditional VPN tools.

We had new vulnerabilities or threats coming up daily. Using a traditional firewall or VPN, updates depended on a schedule, but Prisma Access updated itself by checking the threat database and protected us that way.

The biggest thing I learned from using Prisma Access was that, compared to conventional VPN applications, where we didn't know how users were behaving or when they were connecting, we could see how they were behaving and when they were connected. We could see what they encountered, the problems, before they complained.

The fact that Prisma Access provides millions of security updates per day is really important because it takes care of the equivalent of preparing patches and pushing them to your environment, without the headaches of managing and maintaining those processes for your infrastructure. If you get security intelligence from different verticals and different alliances, or through some sort of open API integration where vulnerabilities arise at different times, it's going to be difficult to keep up. Subscribing to this service and having it take care of that is really phenomenal.

And the best part is that you know that you are part of a bigger ecosystem where this learning about security issues is happening, and things are made available to you on a scheduled basis every day. It automatically strengthens your security posture. We are quite happy with this feature and feel very confident that the Palo Alto security stack takes care of all of these things automatically. That is one of the salient features and was one of our evaluation parameters for choosing a solution.

Another benefit is that before, if we had to set up a restricted environment for a given project, the lead time was about a day to get everything functioning correctly and to get the go-ahead from the security team. Now, setting up these environments can literally happen in less than five minutes. It is already segmented. All you need to do is ensure the people who are part of the project are included in a single access-control list, which these days is based on GCP Identity-Aware. Based on that, it provides the right privileges required to access certain things. That is the building block of any SasS solution with zero cross-network access. And it is very easy now.

If somebody configures something in a way that's vulnerable, we know instantly. We'll get an alert and address it so that it's remediated and not left open. For example, if somebody stands up a new storage container and inadvertently makes it publicly accessible, that's something we'd want to know right away to prevent a breach. We could automate it to prevent it from being stood up with public access. 

We can prevent specifically forbidden configurations automatically by using this tool to never allow a resource storage container to be stood up and made publicly accessible. Automation is key there, and I'd say that would be an example of how Palo Alto has improved my organization.

Prisma SaaS helps us keep pace with SaaS growth in our organization. Everything's going to the cloud, and containers are being used more and more. As security professionals, we don't live in the development world, so we need to know what's going on in that realm, and the platform will help us identify those things and make sure that they're stood up securely. 

If there's something new, a new vulnerability, or a new standard, we'll be alerted about it. That's important because we don't speak developer language, and we, as security folks, consume the data. We must understand what's being stood up and how, and the platform will help us identify that and explain why it's vulnerable and needs to be fixed.

I have seen some benefits from using the solution in our company since it offers mobility. My company has users around the world who connect to the resources remotely without any issues because of Prisma Access by Palo Alto Networks.

Prisma covers web-based and non-web apps, reducing data breach risks. In addition to protecting web traffic, it can replace the VPN. Instead of using a separate VPN, we can route all the traffic to our office through Prisma Access. 

The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management. Because it is a SaaS solution, the system admins don't need to worry about technical implementation, updates, or anything happening on the backend. 

It is very helpful because it is protecting the applications that are behind it. It has so many components that we can use to secure our applications.

GlobalProtect VPN is a brand new concept compared to Cisco AnyConnect VPN. The huge difference is that if a user is working from home and needs access to Office 365, the way traffic is usually sent will potentially increase the delay. Some companies open split tunneling for users and they are able to send a request to Office 365 directly, but there is a loss of control from the network and security perspectives.

Since we started using GlobalProtect VPN, all the traffic is monitored, even for a user who needs access to Office 365. The traffic from the user's PC will connect to the closed and available VPN boxes, depending on the location. The traffic from that box will head to Office 365, meaning it will meet the performance and as well as security requirements. So that's one, the huge difference.

The other difference, in my experience with Cisco VPN, is that we normally control traffic based on source address, destination address, and destination port. But with Prisma Access, and using a lot of features from Palo Alto firewalls, we control the source, in particular, with the user ID or an Active Directory Group, instead of an IP address. The benefit for the user of using the user ID or Active Directory Group is in the following scenario. Suppose a user is usually in the United States but goes on a business trip to the UK. With a regular VPN, the user in the U.S. has a subnet. But when they travel to the UK, the IP just will be changed and there will be a totally different subnet. The access they had in the States may be lost when connecting from the UK. But using the user ID or Active Directory Group, the ID is always there no matter whether they are in the States, the UK, or anywhere else. That makes it more flexible for a user who is working remotely, traveling, or roaming.

In addition, performance-wise, a lot of applications have improved because the cloud-based VPN, based on the geographical location, provides a more optimized path and potentially reduces the latency. That provides better performance, but it depends on the applications.

Since everybody is on the network all the time, it's allowing us to eliminate the step of having to connect to a VPN. That's the whole premise of an always-on VPN. Nobody has to think, "Oh, I need to get on VPN before I can connect to that server," or, "Oh, my VPN timed out because I've been on for 12 hours." The whole premise is that you're constantly on a VPN and it's constantly securing the system. That has helped from an end-user perspective. It hasn't come without its challenge, but that is one thing that is definitely a benefit.

In terms of security, it's definitely better than what we had because a user could just disconnect from the VPN before. They couldn't shut off the cloud proxy, but the cloud proxy only handled web-based traffic. If they wanted to FTP to a server, when they were connected to the VPN, it would get blocked. But they could just disconnect from VPN and then connect to FTP. Now, it goes through more security controls. So we are definitely more secure because of it. But it's just a completely different technology; it's more because of that than the product itself.

It's also somewhat of an alternative to SD-WAN. We had been looking at SD-WAN solutions and, realistically, the way the users are connecting now with Prisma Access, there's really no need for it.

On our IT team, we now have a single interface (using Palo Alto Panorama) where we can monitor our whole infrastructure. The office and Data Center Firewalls, as well as, the Remote User VPN, forward all the traffic to the Prisma Access Infrastructure. There we can apply deep packet inspection and allow or deny traffic, and also apply additional security features like threat prevention, DNS security, malware and anti-virus protection etc.

For remote users, the VPN connection is more secure and much faster than the legacy solutions. Some of our users are located in different European countries. Now they can pick their closest location and connect to a VPN "concentrator" near their region. Whereas before, they needed to connect with one of our data centers in the UK. 

Since everything is connected to Prisma, now we are able to be more proactive, detect end-user or site connectivity issues much faster. Before we were running multiple applications (NMS, Syslog, Netflow) that required a lot of engineering overhead to manage those, but also to extract the information needed. Now a lot of those tasks can be picked by the Service Desk team. 

In addition, similarly to any other Cloud "Platform" the administrative tasks have been dramatically decreased. The upgrade process is very simple compared with any on-premise solution.

It made VPN easy with the ability to build distributed VPN gateways. The cost of IT deployment is a bit less because you just need a VPN-capable device at the branch, as against the full stack, before leveraging the firewall service feature. There is also better latency for the clients in terms of talking to resources back at the data center.

It's Panorama-managed. Using Panorama makes it easy for me in terms of pulling policies and doing things on the fly.

It's pretty similar to the native physical firewalls. The only difference is that with SaaS security, we're able to get a little more detail about shadow IT SaaS applications and properly categorize them, which is helpful to decide what we need to do with those applications. It affects which applications we would want to see running over the network and which applications we need to restrict from users.

Similarly, in terms of protecting data and preventing zero-day threats, it's the same thing that I get with my physical firewalls. The data is sent to Wildfire. All the features are all pulled from the same intelligence sensors. The only difference is that this is in the cloud.

Prisma SaaS helps to keep pace with SaaS growth in our organization, but it's not a big deal for us. Mostly, we're looking through or sifting through identified SaaS applications, and it's a good thing to have that visibility. That's what we're enjoying right now, and then probably with time, we might be relying on it to make decisions in terms of setting restrictions to some SaaS applications, especially those that are not sanctioned by IT.

The benefit of using Prisma Access is that the customer doesn't need to have their own data center. They just need to purchase a Prisma Access license. The customer will save on the labor cost associated with the data center, on the electricity cost, and they will save on the land cost as well. The data center infrastructure is provided by Palo Alto Networks.

Prisma Access is a big change for our customers. Not having to have data centers, and not having to deploy a firewall at each location, makes things simpler.

The solution also enables customers to deliver better applications. It helps them save on costs. It is easy to manage with fewer resources.

Prisma SaaS has helped the way our organization has functioned. Before the used the solution, we needed to write API calls for every platform to receive data out of it. It's a tedious task because we have 20 products and you need to write 20 application API calls. Once you receive the API calls, you need to massage and manipulate the data, search, and filter it. We need to write the full-fledged application. However, this product does it all, it gives you everything.

Instead of writing applications, we only need to go into one place, one URL, and we are able to do whatever we need to. In terms of hours, it saved us a lot of time and hours to do similar tasks previously, which we used to do using API calls to the product.

Prisma Access is our first cloud-based VPN solution. I like that aspect because I don't have all the traffic hitting my firewall interface directly. Users go to the cloud, wherever they are, and connect to some kind of cloud. It will grab their config, and our firewall doesn't see any extra traffic from that. That's awesome.

Because we are in the health sector, the clientless, web-based VPN that we're using has allowed us to partner with some external companies to do contact tracing for COVID. That means that if someone is positive for COVID, those companies track back to the people they have been in contact with and try to find the source. The fact that the only way a couple of hundred of our employees can access our records at any time is through the web-based VPN has really improved our ability to respond to the pandemic.

Prisma Access lets us compete in the cloud space.

The main example is my particular client that has employees working from different parts of the world - Malaysia, Singapore, India, Europe, and even the Middle East. The use of multiple continental gateways has helped us a lot. The users who are working in different parts of India can connect to different gateways. There are four gateways, including in India itself, the Middle East, and Europe as well.

The ability to manage networks reduces costs for our organization. Suppose I have four offices and all four have a firewall device. All of those firewalls will have separate licenses, and each office will have a separate internet connection. The Prisma Access solution means we only need one router at each office and all the internet connectivity will go through the solution. That definitely cuts our internet costs.

It is also very important that Prisma Access provides all its capabilities in a single, cloud-delivered platform. For mobile users, without Prisma Access, I would have to control their traffic through on-premises networks and give them on-premises internet. Suppose that one of those users does not connect through the on-premises VPN. That user would then have access to and control of whatever he wants. The system might be compromised through unauthorized access. That's why, from a security perspective, it is very important to control this type of situation. We could control the system without Prisma Access, but that would require additional solutions. We would have to add another security client to the user's system. With Prisma Access, instead of having two solutions, we have one solution.

Prisma Access protects all app traffic so that users can gain access to all apps. This is very important when you have multiple applications in your environment. You do not want any network traffic to get compromised. It inspects all the incoming traffic so that the user can access that traffic in a secure way.

It secures both non-web and web-based apps, which is very important. You have applications in your environment. So, you want them to be accessed in a secure manner. It also provides security on the internet when you are trying to access something, such as PaaS apps. It provides security to that as well with the security management policy. It has an inbuilt security management policy. You just need to enable that, and that's it. This security of the non-web and web-based apps reduces the data breach. It is good for our operations that our non-web apps as well as web-based apps are secured.

We have two ways to manage Prisma Access. One is Panorama, and the other one is the Cloud Managed application. The graphical UI is very easy to use. It has a user-friendly graphical user interface, and we have a graphical statistics page as well, which gives you an insight into what's happening. It is very user-friendly.

It makes it very easy that in a single interface, you get all the features, such as routing, security, decryption, and other application functionalities. So, in a single graphical interface, you get everything, and it's easy to manage.

It provides traffic analysis, threat prevention, URL filtering, and segmentation. These elements are very important because you do not want to allow all the URL categories in your environment. You can simply block the categories that you don't want your users to access in your network. That's where these features come in handy. We can simply block these URL categories, and we have that functionality in Prisma Access.

It provides millions of security updates per day. Technology is changing every day, and Palo Alto is providing regular updates so that we can keep ourselves up to the market level. Constant enhancements are provided with the help of the Prisma Access plugin version. New plugins and features are coming every month.

Autonomous Digital Experience Management (ADEM) features are very good. It's a very helpful application. It helps us to troubleshoot network-related issues. It makes the job easy. We get to know whether an issue is at the endpoint level, ISP level, or system Access level. It helps us to determine the issue so that we can isolate and focus on a specific area. It makes our job easy.

ADEM is very impressive, and the users are enjoying this application. If they're not that tech savvy, it helps to isolate the issue at a particular level, making the job easy.

It enables us to deliver better applications. It is helpful because I can connect all my branch offices. If I have one office in the US, one in Asia, and one in Europe, I can connect all my offices to Prisma Access. I can also connect my data center and my mobile users spread across the globe. In Prisma Access, we have more than 100 locations provided by Palo Alto. So, it is very easy.

We have different security profiles inside Prisma Access. We have file blocking. We have anti-spyware. We have antivirus, and we have vulnerability protection. We also have DoS protection. All of these features are provided by Palo Alto Prisma Access, and we can utilize these options to make our security even better.

An important aspect is that Prisma Access provides all its capabilities in a single cloud-delivered platform. It would be very inconvenient for us if we had to go to multiple places. It gives us centralized operations, and centralized configuration and management that enable us to be more efficient. We don't have to reference or go to multiple places or systems to maintain things and operate.

It has also improved our remote access. We deployed it to replace an older remote-access VPN that we had been using. That is where the usefulness of the product is for us. It provides security and allows our remote users to connect to our environments.

It has been very useful so far. We are a part of a small team, and we have almost 20 accounts. Therefore, it is difficult for us to log in to each account and look at cloud trail and other things. It is not possible to log in manually and check each of the vulnerabilities. Prisma has helped us a lot. It shows the alerts in real-time, and we are pretty happy with the service it offers. We now know how to categorize alerts, which ones need immediate attention, and on which ones can we act a bit later.

From my client's perspective, I can say that they had no control over their cloud data that they needed to protect. They had solutions that can handle their on-premise DLP, such as determining whether a particular service is malware-free. When it was on the cloud, such as Google Cloud, Google Drive, ServiceNow, or others, they were not sure how to protect it. With this solution, they are able to protect themselves, and also with data at rest. It has helped to protect against the propagation of malware from the cloud to the premises.

We had a government project. When I was there, they asked to open some kind of port. We just had to initiate that traffic. Then we checked what kind of ports were blocked. We gave them the ports and after that they asked to open the port for the traffic application. We did the work accordingly.

Having them there to support our network and watch in real-time has been a huge benefit.

We sometimes need to apply proactive service on specific applications. We can do it with Palo Alto Networks in just a few clicks. On some projects, we work with other vendors like Juniper or Check Point and we are really facing some obstacles applying policies and proactive service in specific applications. But Palo Alto and its next next-generation firewall offers especially proactive services on a specific type of application, and in applications like tracking features.