Prisma Access by Palo Alto Networks Implementation Team

MI
Associate Director at Cognizant

We used Palo Alto's professional services.

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TejasJain - PeerSpot reviewer
Sr. Cloud Security Architect at a computer software company with 10,001+ employees

We implemented it ourselves. 

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RR
Network Security Engineer at a manufacturing company with 10,001+ employees

I set up Prisma Access by myself with the help of Palo Alto's tech support and presales staff.

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Buyer's Guide
Prisma Access by Palo Alto Networks
March 2024
Learn what your peers think about Prisma Access by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
TodorShuev - PeerSpot reviewer
System Administrator at a computer software company with 501-1,000 employees

We use an integrator. 

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Nikolay Dimitrov - PeerSpot reviewer
Cyber Security Engineer at Paysafe / IBM

Palo Alto helped us with the initial deployment. In terms of maintenance, being a cloud solution, it requires next to no maintenance. If your company becomes bigger, you may have to push out more bandwidth from Prisma Access.

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Gur Sannikov - PeerSpot reviewer
Technical program manager at Intel Corporation

The solution's deployment took two weeks. Compared to other products, the solution has a pretty fast deployment.

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JM
Sr systems eng at a computer software company with 1,001-5,000 employees

We used CDW and Palo Alto professional services. It was fine. It wasn't the best engagement, but it wasn't the worst.

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Gabriel Franco - PeerSpot reviewer
Senior Service Delivery Engineer at Netdata Innovation Center

I received some help from engineers who had more experience in the company. They taught me how to configure it, and I was able to complete the deployment after that.

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Alikhayyam Guluzada - PeerSpot reviewer
Chief Information Security Officer at Prosol LLC

For the initial setup, we got support from the Palo Alto support team, so it was good. We are satisfied with them.

In our cyber team, we have around 40 experts. As a project team, they also engage. We use their support too.

For its deployment and maintenance, we have about 12 people who are actively engaged, but overall, there are 30 people engaged with this project.

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Alex Kisakye - PeerSpot reviewer
Senior DevSecOps Engineer at Sympli Australia Pty

We handled it all in-house. I actually did the deployment myself, and it went good. We used Terraform for deploying, and ran it in ECS, in our container environment. Our services are all running in AWS ECS, so we used their ECS module to plug our content environments into Prisma, and then we used their standalone agent for the rest of our systems that are not running container services.

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Gabriel Franco - PeerSpot reviewer
Senior Service Delivery Engineer at Netdata Innovation Center

It is not necessary to have a consultant from Palo Alto. The activation part is straightforward. They send you a magic link to have access and configure it. It takes about 20 to 30 minutes to generate the tenant, if I am not wrong. After that, it's very straightforward. There is documentation about each application that you want to onboard.

Before implementing it, it is very important to have a conversation with the customer about the applications they want to onboard, and inside those applications, what type of information they want to catch. For example, a pharmaceutical company might not be as aware of all the compliances for HIPAA or PII. It is important to have that information in order to understand what they want to catch. You can have that covered with predefined ones. We might also have to create custom ones, but it is not that necessary to have someone from Palo Alto if you have a correct partner who knows about the platform.

After onboarding applications, we recommend testing the rules on specific owner files to verify that the results that you are obtaining are accurate and as expected. If they are good, you can go ahead and apply the rules for all. Because a rule is already tested, you don't have to modify it a lot later. If you have a new need, you can create a new rule. After that, the knowledge transfer with the customer is very important. It is not a complex application to manage for the customer, but they really need to understand what it's doing. This knowledge transfer is really important, and it is something that we care about a lot in the company.

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Burak Dartar - PeerSpot reviewer
Cybersecurity Unit Manager at a university with 11-50 employees

The implementation strategy was designed by Palo Alto engineers. They have good tech support guys who assisted us and explained all steps. They gave us some options and helped us choose the most effective way.

When they configured it from our requirements it worked the first time. Normally things didn't work like that before, but with Prisma Access it was integrated on the first try.

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MR
Senior Security Engineer at a manufacturing company with 501-1,000 employees

We did it in-house with some help from Palo Alto that we purchased through a support license.

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AH
Senior Manager Network Design at a computer software company with 51-200 employees

The deployment can be carried out with the help of our company's in-house team.

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FS
Global Leader Network Engineering at a financial services firm with 5,001-10,000 employees

We did the deployment ourselves. In terms of maintenance, I manage the network engineering team globally, and our team is responsible for it.

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TT
Senior Network / ITOps Engineer at a leisure / travel company with 201-500 employees

We used the Palo Alto professional services, which mainly help us though multiple Zoom sessions to understand all the Prisma components and also to configure the core Prisma setup. The fine tuning was done by the in-house team. 

We had a great experience. All the Palo Alto consultants had a great knowledge of the product and they were very helpful, making it very simple for us to understand this new Platform. They were never leaving any questions unanswered and they were always providing accurate documentation and references for my team to get the required knowledge and to understand / follow up during the Setup.

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VS
Works

We used an integrator and we worked with them directly.

We use approximately 40 hours a week for the maintenance of the solution to get everything done.

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PD
Sr. Security Analyst at Atos

We did the implementation ourselves. The full implementation can take a while, it typically does not take more than a few days. However, the time is dependant on the environment in which the solution is being implemented. It should not take more than 20 days. 

Since this is a cloud base solution it does not require a lot of maintenance. The updates are done from the company side.

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TA
Network Administrator Specialist at a government with 501-1,000 employees

I wasn't involved in the initial deployment of it, but our organization worked with a vendor called CompuNet, a company with Palo Alto expertise. I would guess it took one to two days to get through everything and test it. 

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CJ
Chief Executive Officer at Clemtech LLC

Integrators from our partners at Tech Data help us deploy. We also get help integrating from my engineers over at TOSIBOX, our proprietary VPN solution.

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NP
Senior Network Security Lead at a tech services company with 10,001+ employees

We had a vendor assist us a bit during the implementation.

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BY
Manager Network Engineering at a computer software company with 5,001-10,000 employees

We used a contractor to help us.

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JJ
DevOps Engineer at a tech services company with 10,001+ employees

It doesn't require any maintenance. It is managed by our corporate IT team. They have onboarded all the AWS accounts with respect to my organization. These AWS accounts belong to multiple groups of people. 

My department has around 30 people who use this solution as DevOps, and we have the access to the portal. We have enabled read-only access for certain groups so that they can go and look into the alerts and do the necessary things. We have created multiple read-only groups, and we have assigned a set of users to each read-only group.

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GV
Architect - Cloud Serviced at a comms service provider with 10,001+ employees

We deployed this solution for our customer. We also used agents, provided with Aperture, on the local devices so that they could be easily connected to the cloud.

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SV
Solution Architect // Network Consultant at a consultancy with 501-1,000 employees

A global partner did the setup.

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AA
Senior Security Architecture Specialist at a computer software company with 201-500 employees

We have an in-house team that is responsible for implementing products for our clients.

We also perform the required maintenance, as well as technical support.

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PT
Consultant at a political organization with 201-500 employees

We used an integrator for the initial setup. They were very good.

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KF
Lead Security Engineer at ESKA

I have fully installed this solution for three customers. Depending on the project, you'll need anywhere from one to three engineers. Installation and configuration also depend on the cloud that the customer uses. 

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MM
Director at a tech services company with 51-200 employees

We have a technical team in our company that handles the implementation.

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EW
Head of Pre-Sales at a tech services company with 51-200 employees

We implemented it ourselves.

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Buyer's Guide
Prisma Access by Palo Alto Networks
March 2024
Learn what your peers think about Prisma Access by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.