Panda Adaptive Defense 360 Room for Improvement

SK
Technical Analyst - Desktop at a manufacturing company with 501-1,000 employees

It needs improvements in its EDR and its ability to manage all the nodes. I'd like better communication between the console and the nodes, so I don't have to remote into each individual machine that's having an issue with the protection. The console's intended purpose is to manage and I've got half the management capabilities in their console. I've got almost 1,000 machines worldwide. As one person, I don't have the capacity to take care of this.

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PaolaLamura - PeerSpot reviewer
SOC & Incident Manager at Retelit

The frequency of the restarts required during the deployment phase is one area that I don't like about the product. For some urgent updates, I don't like the need for the tool to be frequently restarted. The aforementioned area can be improved.

In my company, I have disabled Panda Adaptive Defense 360 for our test servers. It is important to improve the resilience of the product sensitive to difficulties in disabling or removing Panda Adaptive Defense 360 from our company's infrastructure.

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Amjad Edris - PeerSpot reviewer
Technical Support Engineer at Netco Security Solutions

Panda should work to be a more important antiviral all over the world. They could do it if they implemented a task system. We have something similar in Kaspersky. Over the network, we can implement anything by the task over the endpoint software, rather than the antivirus. We have endpoint software, and, via this software, we can access the users' PC and install any software and resolve any problems, software problems, or operating system issues. Panda needs to have this capability.

They need to offer a clear dashboard so you can see everything everywhere all at once. 

While Panda is good, we need a more extensive product. It's not as scalable as we would like.

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Buyer's Guide
Panda Adaptive Defense 360
March 2024
Learn what your peers think about Panda Adaptive Defense 360. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
FH
IT-Leiter at Spiekermann GmbH

Although the antivirus solution is so good that we've never suffered from an attack, we've had a few problems with false positives where they weren't correct. We received an error message and we had to fix bugs. Otherwise, it was relatively trouble-free. The solution could have more functionality for the administrators of the product. For end-users, it's fine. however administrators need ways to better track everything on the backend, especially the display of threats

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Christoph Schmalisch - PeerSpot reviewer
IT Datenbankprogrammierer at Schmalisch IT & Cloud Lösungen

I haven't thought about features we'd like improved. We're mostly happy with it. 

I'd like to integrate it into my main services. It would be helpful if there were more integration capabilities, although there are a few scripts that can help me manage it. 

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JL
Business Development at Lisa Communications Limited

Panda Security Adaptive Defense claims that it uninstalls any third-party antivirus that was previously on your computer, but that has not been the case. Our customers often have to find some way of uninstalling it on each machine. So Panda didn't really get rid of the old antiviruses.

Panda Security Adaptive Defense has something called third-party patch management. One of our customers was asking if we could do remote desktop usage of PCs. It would be nice if Panda Security Adaptive Defense could come out with remote desktop usage.

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Kevin Mabry - PeerSpot reviewer
CEO, Author, Cyber security best practices at Sentree Systems, Corp.

The only part I really don't use as much is their firewall. It's a bit superfluous. Most people have their own firewall in place, so they don't really need that part portion of the solution.

Right now the biggest improvement they could implement would be on the administration side. I have to go between different logins. My purchase for my own internal use is totally different than what my clients are on. It's really difficult to try to manage both and to go back and forth in between them. You need to remind yourself: "Oh, I've got to log into this one or log into that one". It's a different portal for each one. Their portal is, to me, in need of a lot of work. It's just not very good. Its not very intuitive.

The solution really needs to update its entire platform.

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Carlos Coris - PeerSpot reviewer
Network and System Technician at MFAL LDA

As for areas of improvement, there is always room for enhancement. The stability could be improved. Both me and my teammates who use Panda Security have experienced some issues.

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SA
Founder & CEO at Technomatters

I'm still learning the product, so it is difficult to see what is lacking. At the moment, it suits our needs.  

They could have more reports. I'm not sure if they are already there. Currently, I'm on the console, and I don't see specific reports I could generate. For example, reporting related to the history of events that happened on a system, like a flashback report.

It could apply some sort of artificial intelligence based on the industry background as to what is a critical, medium, or low alert.

Technical support could be better. 

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SB
CTO at Gandalf

Their MacOS support isn't that good.

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Minos Pitsillides - PeerSpot reviewer
IT Director at IT-Flow ltd

I'd like them to offer a better way to scan the hardware to detect whether they are valid. 

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ZP
Information Technology Support Specialist at a financial services firm with 51-200 employees

It would help if it would monitor the network better and offer email protection for better monitoring. 

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MV
Director at a tech services company with 11-50 employees

We do get the odd false positive when we're trying to install the software. They take a bit of time and a bit of input, which they shouldn't need to do.

We've had some issues with the setup; however, other than that, it works well. 

Nothing that really appears to be outstanding needs to be addressed.

We'd always enjoy it if they lowered the price. 

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Mauro Ferreira - PeerSpot reviewer
Director of Information Technology at MFAL LDA

Panda Security Adaptive Defense’s stability could be improved.

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PA
Freelancer at ITware

There could be improvements to the PC policy. For example, they could improve policies related to the software to disable, folders and files and patch updates for Windows workstations and machines.

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ZP
Information Technology Support Specialist at a financial services firm with 51-200 employees

Panda Security Adaptive Defense can improve by including the intrusion and prevention system not only on their most expensive platform. Additionally, it blocks software that is legitimate from users. They complain and then we have to manually unblock the software, by hash, or we receive a message. Some of the prevention features are not available and this might cause us to need a separate firewall or something to protect the company.

The reports from Panda Security Adaptive Defense could improve, they are very basic and not user-friendly.

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Katyan Roach - PeerSpot reviewer
Network Administrator at a government with 51-200 employees

The solution should have additional endpoint protection.

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AS
Senior IT Administrator for Global Group at a manufacturing company with 501-1,000 employees

It needs some improvements in the DNS security feature. Currently, it does not have full DNS security. It only has semi-DNS security, which can be improved. It is an important feature for us, and it would be really good if they can improve the DNS security feature. 

Our group has some plans to change to Cisco AMP, which has features such as DNS, Umbrella. We are trying to learn about Cisco AMP and compare it with Panda.

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CS
Managing Director (BsC Computer Science) at Bontle ICT Solutions

Improvements could be made in terms of how the reporting is structured.

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FH
Consultant at DNS a.s.

What I like about this product is the pitching and versioning of the application itself and I would like to use it for the documents and the public protection. I would like to see better data protection, for instance using fingerprints to log in.

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it_user388242 - PeerSpot reviewer
ICT Manager at a engineering company with 51-200 employees

Needs a service desk system to link up with endpoint protection and email protection.

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SJ
System Engineer at a tech services company with 11-50 employees

The product can improve in several ways. I think the most important improvement would be in the area of modification. They have add-ons that can be used to add functionality to the base package like encryption or patch management. But they could do much more to improve the catalog of modifications and offer more. My impression is that they only have a few options. I'm not sure if they have an iOS version. I know that they have an Android version. But they could be improving and expanding the product options much more to make it more universal and with more capability.  

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RR
Cloud Solutions Architect at a tech services company with 1-10 employees

The Linux installation is performed on the command line and they need a package installer for that operating system.

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SS
Competitive Engineer at a tech vendor with 1,001-5,000 employees

The gap between the two final conclusions is a problem, whether or not a file is known to be malware or is known to be safe. There is a gap between this space which means that some time in which the attestation service works on the conclusion it might regenerate this gap through the communication process. For example, if an employee gets his laptop and goes somewhere where it doesn't have full access to Panda Cloud, meaning the attestation service in the Panda Cloud, it will lose the connection and it cannot promptly receive the attestation conclusion.

If you travel or something like that or there's a lapse in time in which the lack of the conclusion regarding a required item like a file or process or whatever, is lacking. Panda understood it might be a huge problem for the whole solution. They resolved it in a way that I don't like. They assumed that there is a knowledgeable person in the customer security team that will assume the conclusion and will either set that everything is supposed to be malware or everything is supposed to be safe, unless it's attested by the Panda Cloud. There are just these two options. You have a checkbox and you just check or uncheck the checkbox, meaning you assume that the non-attested item is assumed to be malware. If you put the checkmark, it is assumed to be safe. Either conclusion means we will have either false positives or false negatives. This is an issue they didn’t solve well.

They didn't solve this issue well first of all because it is only a single checkbox to do this. As a suggestion, they could use several similar checkboxes, for example, one for executable files, one for malware detections or suspicions, and so on. You either treat unattested items as malware or either as safe items, which is not good.

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Buyer's Guide
Panda Adaptive Defense 360
March 2024
Learn what your peers think about Panda Adaptive Defense 360. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.