The solution’s initial setup was pretty easy.

The initial setup is very easy. It does not take a lot of time. 

The deployment model is both on-premises and cloud. When it comes to cloud providers, sometimes it's Microsoft, but nowadays, there are also local cloud providers available because their solutions subsidize expenses. So customers, especially SMB customers, don't mind opting for smaller providers to save on costs.

The product offers a very simple setup process. It is not very complex. 

I'd rate it a five out of five in terms of ease of implementation. 

The solution is deployed through remote access only. We don't need to be present. We get access to the server from the customer side, and then we are able to install it, and to implement the solution also.

The deployment is very easy. It only takes a few hours at most to deploy everything. If the customer knows the requirements well, deployment can be even easier and go even faster. If they are unsure of their requirements the process will move a bit more slowly. Otherwise, it's safe to say it's straightforward and not really complex.

We have three people on the technical side and they handle any necessary maintenance. You don't need a big team to handle things. We work with our channel partners in terms of building their own technical capacity.

The initial setup is very easy. It's excellent. We set it up ourselves. It took two hours.