Parallels Remote Application Server (RAS) Stability

Jim Carlton
IT Director at a energy/utilities company with 1,001-5,000 employees
We have not generally encountered any issues with stability and, usually, it is more server-based than software-based. Generally, it's some hardware failing in the server which causes some instability. But we get that replaced and everything gets back to normal. I would say it's a stable product. View full review »
Devraj Dedhia
IT Analyst at a comms service provider with 5,001-10,000 employees
Stability-wise it is quite good, if you give it enough resources to run the software. I have the RAS server and it never crashes, it never goes down by itself, so it is pretty stable. I would say it is quite good, it is doing great. View full review »
Network Administrator
I encountered an issue with stability once, with licensing. For some odd reason, after I upgraded to the current version, the 15.2, it lost its license, so I had to get a temporary license to get my users up and running. They had to figure out why I couldn't hold on to my current license that I had just bought. When it's stable, it's stable. I would say 90 to close to 100 percent of the time it's stable, it's right on the mark. When it goes down, since my whole user community uses it, every user in my company is down. When it's working, it's working great and I don't get any phone calls. When it's down, everyone in the company, as I said, is down, they only have email. Every other software package goes through the Parallel, so it's a big impact. View full review »
Founder and CEO at a tech services company with 1-10 employees
No issues with stability. View full review »
Systems Administrator at a construction company with 1,001-5,000 employees
No issues with stability. View full review »
Christophe Jurdan
System Engineer at a government with 1,001-5,000 employees
There have been a few stability issues, mainly around configuration. I use GPO preferences to push configuration of Windows 10 thin client parameters for Parallels. Each device can have status “managed” in Parallels, meaning that the client is managed by the administration console and policies are applied. But these thin clients were not able to be managed because we discovered that we had already installed the RAS client on the SysPrep-ed machine, and a registry setting was used by Parallels to know the client’s MAC address. This MAC address was the same for all clients and the SysPrep-ed machine, so communication between newly installed clients and the administration server was not possible. I had to create a script to collect the client’s MAC address during login and replace the registry value with it. View full review »
Professional Services at a tech services company
We only encountered a stability issue with version 13 but that was quickly updated and repaired. View full review »
CIO at a healthcare company with 1,001-5,000 employees
No issues with stability. View full review »
Technical Operations Manager at a tech services company with 11-50 employees
From time to time, we have had issues with stability. However, this could be related to connectivity at client sites. We also have regular issues with printers disappearing from sessions. View full review »
Operation Manager Servers and Central Infrastructure
We have encountered stability issues at times. Some updates are not good and are followed by a new update soon after. View full review »
Senior System Engineer at a financial services firm with 1,001-5,000 employees
No issues with stability. View full review »
Project Manager with 1,001-5,000 employees
We have not yet encountered any issues with stability. View full review »
Technical Lead (Windows Desktops) / Senior IT Consultant at a university with 1,001-5,000 employees
No stability issues yet. View full review »
IT Manager at a recruiting/HR firm with 51-200 employees
We have encountered stability issues at times, but they have been resolved with updates. View full review »

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