Pega BPM Pros and Cons
Pega BPM Pros
The solution's case management is its most valuable aspect.
View full review »Powerful, full-featured business process management with excellent support
View full review »It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.
View full review »Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,108 professionals have used our research since 2012.
The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy.
View full review »While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.
View full review »The most valuable feature is the situational layer cake.
View full review »The solution offers excellent workflows.
View full review »The interface is quite simple and easy to use, even for beginners.
View full review »The solution provides us with a very good dashboard.
View full review »The most valuable features are case management and integration services.
View full review »Pega BPM Cons
They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help.
View full review »Lack of stronger cloud support is somewhat inconvenient for users and implementation.
View full review »Sometimes when we are patching some data from the database, we are getting added as a timeout.
View full review »Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,108 professionals have used our research since 2012.
It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there.
View full review »What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.
View full review »Compared to other BPM products, the interface is somewhat complex, so the usability could be improved.
View full review »There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5.
View full review »Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.
View full review »From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need.
View full review »The unit testing needs to improve, as well as the user interface.
View full review »Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,108 professionals have used our research since 2012.