Pega BPM Valuable Features

MallikKesavaraju
Scaled Agile Consultant at Anthem Blue Cross Blue Shield

The solution's case management is its most valuable aspect. 

It's basically an open architecture based software, which means the main aim of the software is to provide a low-code application development environment. It has several authoring tools on the UI flow and makes sure that you can put in a lot of gadgets and create the screen very quickly using those gadgets.

Right now, it has a pretty good feature set. It has case management and BPM workflow as well as robotic automation. It has decisioning. It has chat and virtual assistant support, and we just implement it on the cloud, therefore it's a pretty robust feature set.

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RM
RutulMehta
Assistant Vice President at Barclays Bank

In terms of features that I have found most valuable, there are lots of new things in Appian BPM, maybe six in this newer version. Earlier, what we needed to do if we wanted to deploy some code into the other environment was to upload it into the environment, take a patch from the other environment, patch it, and import it. Nowadays it is easier. There is a new feature in the Admin Console where I just need to click on that environment, pick a patch, and just select the environment. Then I see whether it is queuing in the scheduled environment or going for production. I select the environment and I can directly deploy that patch. This is a very good feature of the current version.

There is a very well implemented UI side - the front-end visibility. There is a new progress bar that allows you to see your progress. There is a very impressive UI design that they've embedded into the BPM tool.

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Björn Podlaha
Principal Business Analyst at a tech services company with 201-500 employees

The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy. 

All the features that are related to case management are pretty outstanding.

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Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,641 professionals have used our research since 2012.
SS
reviewer1396116
Digital Engineering Manager at a comms service provider with 10,001+ employees

I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop. 

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JT
reviewer1519884
Senior Consultant at a aerospace/defense firm with 51-200 employees

I have found a lot of features valuable. The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.

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Giovanni Vanini
Director at PricewaterhouseCoopers

The most valuable feature is the situational layer cake. It's a feature of the tool that allows us to specialize a process according to different countries, products, or other dimensions. This means that we can create complex processes that are differentiated according to geography, product, or other characteristics. The result is that it makes it much easier for us to maintain the solution.

In terms of functionality, Pega is probably the number one solution in this field.

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NA
reviewer1295598
Director (Delivery) at a tech services company with 501-1,000 employees

The solution offers excellent workflows. 

The amount of processes a user can access is very broad.

The integrations within the solution are excellent.

The solution has the ability to manage different versions of rules.

Overall, there isn't a feature on the solution that isn't useful. The solution is excellent.

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MikhailLyubimov
Managing Director, Intelligent Automation Practice, Business Consulting at a tech vendor with 10,001+ employees

Pega is currently number one in BPM and case management solutions, according to Gartner and Forrester. I like that it’s mostly a no-code platform. It’s also more of an enterprise-level solution. It looks like a front end stack. There are dozens of applications that are just moored to each other. However, Pega feels like one solution.

The interface is quite simple and easy to use, even for beginners.

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AS
reviewer1288662
Head of Department at a computer software company with 10,001+ employees

The solution provides us with a very good dashboard.

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AP
reviewer1365672
Senior Director Platform Management at a real estate/law firm with 10,001+ employees

It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs. 

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AP
reviewer1365672
Senior Director Platform Management at a real estate/law firm with 10,001+ employees

The most valuable feature is flexibility, as we can configure it to best suit our requirements.

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Rakesh Chouhan
Solution Architect Grade I at a tech services company with 1,001-5,000 employees

The most valuable aspect of the solution is the various workflows.

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Andrzej Chmielarski
Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees

I have found the solution to be flexible and they provide good support. 

In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well. 

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Rajiv Mohan
DevOps Strategist at a computer software company with 5,001-10,000 employees

It's a good tool for workflow automation.

It's stable and secure.

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SM
reviewer1050882
System Architect at a tech vendor with 10,001+ employees

The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.

From an end-user perspective, you can build a really good user experience with the user interface they offer.

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OmBajaj
Senior Associate Consultant at a computer software company with 10,001+ employees

The marketing automation is very good. The solution is very convenient to use.

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Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,641 professionals have used our research since 2012.