Pega BPM Valuable Features

MallikKesavaraju
Scaled Agile Consultant at Anthem Blue Cross Blue Shield
The solution's case management is its most valuable aspect. It's basically an open architecture based software, which means the main aim of the software is to provide a low-code application development environment. It has several authoring tools on the UI flow and makes sure that you can put in a lot of gadgets and create the screen very quickly using those gadgets. Right now, it has a pretty good feature set. It has case management and BPM workflow as well as robotic automation. It has decisioning. It has chat and virtual assistant support, and we just implement it on the cloud, therefore it's a pretty robust feature set. View full review »
Finana445
Financial Analyst at a tech services company with 1-10 employees
A lot of our customers are working with a digital confirmation. The enhanced features in Pega are appealing to our customers as they can use it on designs, digital agility, omnichannel or customer experience. The rapid renew structure allows better implementation over other solutions and aids clients in serving their customers. Because of the features available, we are filling a need we see for our customers. It works with team frameworks and allows them to take proactive decisions with their product lines, data integration, data crunching and some other features that are helpful for customer marketing. View full review »
RutulMehta
Assistant Vice President at Barclays Bank
In terms of features that I have found most valuable, there are lots of new things in Appian BPM, maybe six in this newer version. Earlier, what we needed to do if we wanted to deploy some code into the other environment was to upload it into the environment, take a patch from the other environment, patch it, and import it. Nowadays it is easier. There is a new feature in the Admin Console where I just need to click on that environment, pick a patch, and just select the environment. Then I see whether it is queuing in the scheduled environment or going for production. I select the environment and I can directly deploy that patch. This is a very good feature of the current version. There is a very well implemented UI side - the front-end visibility. There is a new progress bar that allows you to see your progress. There is a very impressive UI design that they've embedded into the BPM tool. View full review »
Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.
reviewer1312008
Principal Business Analyst at a tech services company with 501-1,000 employees
The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy. All the features that are related to case management are pretty outstanding. View full review »
Oleksii Prokopovych
PRPC Developer at a tech services company with 1,001-5,000 employees
Some of our clients are still waiting to upgrade from Pega 6 to Pega 7. Only a variety will upgrade from 7 to 8. Overall, Pega 8 is a good platform with improvement. View full review »
Giovanni Vanini
Director at PricewaterhouseCoopers
The most valuable feature is the situational layer cake. It's a feature of the tool that allows us to specialize a process according to different countries, products, or other dimensions. This means that we can create complex processes that are differentiated according to geography, product, or other characteristics. The result is that it makes it much easier for us to maintain the solution. In terms of functionality, Pega is probably the number one solution in this field. View full review »
reviewer1295598
Director (Delivery) at a tech services company with 501-1,000 employees
The solution offers excellent workflows. The amount of processes a user can access is very broad. The integrations within the solution are excellent. The solution has the ability to manage different versions of rules. Overall, there isn't a feature on the solution that isn't useful. The solution is excellent. View full review »
MikhailLyubimov
Managing Director, Intelligent Automation Practice, Business Consulting at a tech vendor with 10,001+ employees
Pega is currently number one in BPM and case management solutions, according to Gartner and Forrester. I like that it’s mostly a no-code platform. It’s also more of an enterprise-level solution. It looks like a front end stack. There are dozens of applications that are just moored to each other. However, Pega feels like one solution. The interface is quite simple and easy to use, even for beginners. View full review »
reviewer1288662
Head of Department at a computer software company with 10,001+ employees
The solution provides us with a very good dashboard. View full review »
AlokPillai
Functional Consultant at a financial services firm with 10,001+ employees
The most valuable features are case management and integration services. View full review »
reviewer1365672
Senior Director Platform Management at a real estate/law firm with 10,001+ employees
The most valuable feature is flexibility, as we can configure it to best suit our requirements. View full review »
Rakesh Chouhan
Solution Architect Grade I at a tech services company with 1,001-5,000 employees
The most valuable aspect of the solution is the various workflows. View full review »
reviewer1050882
System Architect at a tech vendor with 10,001+ employees
The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system. From an end-user perspective, you can build a really good user experience with the user interface they offer. View full review »
OmBajaj
Senior Associate Consultant at a computer software company with 10,001+ employees
The marketing automation is very good. The solution is very convenient to use. View full review »
Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.