Pega Robotic Process Automation Archived Reviews (More than two years old)

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Sr Architect at a tech services company with 10,001+ employees
Mar 08 2018

What is most valuable?

The case management and UI capabilities were the most valuable, though the integration capabilities were also quite useful. We also liked the DCO methodology as it reduced… more »

How has it helped my organization?

* DCO methodology helped reduce the development time. We could discuss the UI layout with the business users during requirement phases. * It helped cut short the release… more »

What needs improvement?

* The way integration classes are created could be improved. * At the time when I worked, XML anyType was not supported. * Rule versioning and deployment to enable… more »

What's my experience with pricing, setup cost, and licensing?

I was not involved in licensing and pricing, but it is worth the cost.

Which solution did I use previously and why did I switch?

The client used WebMethods OMS, but it was at distinct version which was fully customised. There was no support as well, and it did not fulfill the required needs of the… more »

What other advice do I have?

It is a good, mature robotic process automation solution. Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering… more »

Which other solutions did I evaluate?

We evaluated a couple of options.

What is Pega Robotic Process Automation?

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Also known as
Pega RPA, OpenSpan
Pega Robotic Process Automation customers
eBay Enterprise, M&I Bank
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