Pega helps speed up and create rules around sending in correspondence as transmittal things, for example, PDFs, et cetera Pega gave us a lot of out-of-the-box rules we could just apply. It already converts from bytes to streams and PDFs to any other format, and it generates and gives reports to users. You need not worry about what Pega does inside, the back end. Everything is handled and you just benefit from the work it does behind the scenes. 

It helped streamline process management, but was difficult to implement due to the quality of vendors available.

The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems.