PegaRULES Pros and Cons

Features related to case management are outstanding, including workflow design and integration.

The visualization of the business process and the collaboration aspects of the solution are its most valuable features.

getNext removes some of the managements overheads as well as inbuilt reporting.

The solution could be improved in terms of the local platform, which requires a lot of experience.

The solution needs to invest more in its technology. For public and private clouds, for example, the development environment is slow. Saving events should take one to two seconds, max, and because you are making changes often, the slowness cuts down on productivity because we have to wait for things to save before continuing.

User interface needs improvement.

Implementation is a challenge due to the handling of the code

The quality of partners available with Pega specialisation can be improved.