PegaRULES Pros and Cons

The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems.

Offers a unique environment where its entire architecture is very unified

The most valuable feature is the ease of deployment.

The visualization of the business process and the collaboration aspects of the solution are its most valuable features.

PEGA claims that they provide a LOW-CODE-PLATFORM which is easy to use - even for "citizen developers" (i.e. business employees). If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training.

Customers expect more out-of-box solutions to be readily available

We would like to have a better ability to customize PegaRULES.

The solution needs to invest more in its technology. For public and private clouds, for example, the development environment is slow. Saving events should take one to two seconds, max, and because you are making changes often, the slowness cuts down on productivity because we have to wait for things to save before continuing.