Perfecto Other Advice

Roland Castelino - PeerSpot reviewer
QA Lead at BMO Financial

Do a proof of concept based on your organizational needs, not just treat Perfecto as a remote cloud solution. There is more to it. Check if the reporting of Perfecto suits you. Check if the time that it takes to execute on Perfecto is what you really need, e.g., are you able to plug your CI pipelines into Perfecto? 

If you go with Perfecto, use Quantum Framework, which is quite nice. It is quite easy to onboard test automation engineers to this framework. Plus, it is not too rigid. You can refine, maintain it easily, and then design or change it to your needs.

Perfecto’s virtual devices are on our to-do list, probably for this quarter's roadmap.

We don't use BlazeMeter yet.

I would rate this product as nine out of 10.

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Glenford John - PeerSpot reviewer
Product Manager, Device Integration at a comms service provider with 10,001+ employees

I would rate this solution 10 out of 10.

My advice is to compare this solution to the competitors and put all the features together. My job is to always evaluate and look at other products. I still haven't come across one that beats Perfecto when it comes to a full range of features. I wouldn't say that you should take this product right away and not look at anything else, because that would be a disservice.

Look at other solutions and do a strong RFP. If you compare Perfecto to other solutions and consider all of the features and functionalities, you will always come back to Perfecto.

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AG
Project Manager at a financial services firm with 10,001+ employees

It's a great tool to use if your work involves mobile development. It replaces actual devices with ease of access. It's very convenient to use. It's very user-friendly and that's something that I like about, for a user, a tester, or an admin like myself. It's very straightforward. You don't need a lot of automation knowledge to do testing. From manual testing to automation, and even for developers, it's an all-in-one package if you're looking for a mobile testing tool.

I love the idea that they have a one-stop shop for Perfecto and BlazeMeter. I saw that presentation yesterday. However, my portfolio doesn't deal with backend stuff.

Perfecto is part of our testing life. When we test, we do it in Perfecto. Without it, our team would not be able to perform testing on mobile devices. It's becoming the "backup app" for our web browser testing tools. It's the life of our testing. It's part of it. It's embedded in our testing life cycle. It's the tool that we use whenever functional testing, usability testing, and regression testing are needed. I don't hear of any other tools that we use for testing mobile changes.

On the mobile side, I'm amazed at the solution. I'm amazed by how they actually came up with the idea and all that it can do for us. It has been good. It helps us a lot in every possible way that we need it. I love Perfecto. I would recommend it, always.

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Perfecto
March 2024
Learn what your peers think about Perfecto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Bharat Malik - PeerSpot reviewer
Senior Automation Engineer at RBC

My advice for anybody who is evaluating this solution is to make sure that for whatever framework the teams are currently using, they are prepared to support that.

When any team is doing a POC with Perfecto, they should be able to run all of their edge test cases. Do not focus on the usual test cases but rather, what is most different. Edge-level test cases, which are difficult to execute, should be able to run on Perfecto while doing the POC.

I would rate this solution an eight out of ten.

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MB
Manager and Platform Lead, Canadian Digital Banking at BMO

I don't use the Insights Dashboard or the Heatmap. I just didn't really find them useful, although maybe I just need to be instructed how to use them properly.

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Kristina Bogojevska - PeerSpot reviewer
Product Manager at a manufacturing company with 10,001+ employees

Perfecto has a lot of taped demos and webinars and informative videos to help you discover the features of the tool. They are very good to get more familiar with how to use it and how to find the best features that work for your team. I would also recommend working closely with their account management team. Their customer support has also been very helpful. When we get stuck and we don't really know which direction to go, we have a contact, as opposed to just trying to figure it out ourselves. It is always easier to just talk to someone from their team to get a more clear direction. So, the informational videos that they offer as well as leaning on the actual representative from the company to help you define the best use of the tool for each product are the way to go.

At this time, we are leveraging Perfecto's reporting and analytics very lightly. We're just using the default dashboards that come with the tool. We're just getting into having more useful data and using it more. I expect to be doing more with that. These analytics will be important for us because we'll be able to understand our failure versus pass rate for a lot of the automated testing. We won't be able to understand why those failures are occurring, of course, but at least, it will give us an indication of fixes that we need to address which might have got missed with manual testing.

Perfecto's cloud-based lab provides same-day access to new devices, but it is not too important for us. It depends on what the time window is. Usually, we get it within a week of our original request, and that seems to work fine for us. So far, we haven't had an immediate need to have the device available on the same day.

Perfecto supports a range of open-source technologies, but I don't have enough experience with that. Currently, we're using Appium by default, and I don't know if that's a limitation of Perfecto or an industry limitation.

I would rate Perfecto an eight out of ten.

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RG
Director, QE Automation & Analytics at a financial services firm with 10,001+ employees

To sum up, the advantages that we get from this product start with the infrastructure. We save on procurement, support, and maintenance of it. Next, we were limited to only a few devices that we had in-house. We were also limited to only a few browsers. We now get more coverage on the browsers and we have real devices. Finally, the parallel execution translates to cost savings.

My overall feedback on this product is good. My advice for anybody who is considering it is to evaluate and assess the product, as well as conduct an ROI analysis, before procuring it. Individual needs might be different. You might realize your return on investment after four or five years. Or, the break-even point might be longer for you.

To conclude, this tool is pretty stable and robust, so there should be nothing to worry about on the technical side.

I would rate this solution a nine out of ten.

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Rodrigo Candido Costa - PeerSpot reviewer
Software Quality and Automation Specialist at PRIME CONTROL

I rate Perfecto a nine out of ten. They always have room for improvement, but Perfecto is our best option compared to other players in the market. If you plan to implement Perfecto, I recommend considering if you constantly need to check whether devices are available. I would reconsider using Perfecto if you need to do this multiple times per day.

If you're comfortable running a test that points to a single device and only looking for it once daily, you can go ahead with Perfecto. This is the only issue that I feel the need to raise with other people.

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AndyBrown - PeerSpot reviewer
Systems Engineer at a financial services firm with 10,001+ employees

I've seen a lot of new functionality added over the years, a lot of performance and speed enhancements, and I think the product is very good. It's one of the top solutions for device simulation and for users to perform testing. I'm very happy with it and I really like the product a whole lot. It's a very good application.

Perfecto is doing everything that I need it to do, and I enjoy using it. Sure, we have a few open issues, but we're seeing timely updates.

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VR
Manager at a insurance company with 1,001-5,000 employees

I would advise specifically identifying the use cases that you want to try with the solution. The range of offerings that Perfecto is planning to bring to the market seems good. There is a lot of innovation happening in the space of test data management and usability and accessibility testing. If you are not looking at spending a lot of licensing money on enterprise tools, Perfecto is certainly good for starting small and then scaling up at the enterprise level. 

Perfecto supports open-source technologies, such as Selenium and Appium among others, but we are not using these capabilities. Based on my theoretical understanding and assessment of other tools, the range seems really impressive. Their roadmap is also impressive. It is good to see the integrations and collaboration it has with most of our testing tools. That's really impressive. 

They are certainly a good provider of services and solutions. We do not use Perforce BlazeMeter with Perfecto, but its collaboration with BlazeMeter excites me. I'm happy about that.

We don't leverage Perfecto's reporting and analytics capability, and we also don't use it for cross-platform testing.

Based on the size of the solution offering and the way they operate, I would rate it a nine out of ten. 

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reviewer1963857 - PeerSpot reviewer
Head of Quality at a comms service provider with 1,001-5,000 employees

Perfecto is doing a very good job. Definitely give it a go. Do some PoCs on your environment with the cloud solution to see if it works for your team. If it does, then definitely give it a go. It is worth the money.

We haven't explored the BlazeMeter component yet. We have had a lot of demos on it and are looking really closely at BlazeMeter.

I would rate Perfecto as seven out of 10. Overall, we are happy, but there is room for improvement.

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Sameer Bakshi - PeerSpot reviewer
Test Specialist at IBM

In terms of Perfecto's effect on our software quality, it's neutral. It does improve our software, but there's no direct impact from Perfecto on our quality.

My advice about Perfecto is "the earlier the better." I haven't looked into competitors of Perfecto, but from my experience, this is one of the best tools.

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Govindaraj Ponnusamy - PeerSpot reviewer
Automation Architect at a tech consulting company with 10,001+ employees

We are planning to do performance testing by using BlazeMeter and other tools, then we can do the load testing through mobile devices. We are hoping to start using this within a month.

I would rate it as nine to 10 (out of 10) because the solution is scalable and stable. It also has support, which is important.

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FA
Automation Tester at IGM Financial

It's a great tool for running functional, UI-related test cases. But I would give a heads-up about the speed that the mobile devices run at on our laptops or monitors, because it can slow us down a bit.

But in the bigger picture, it helps us because, obviously, even when doing manual testing, you're not going to be testing on your own personal devices. With a lot of people working from home, you cannot give cell phones to everyone to test on. Overall, it definitely helps.

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KC
IT Quality Control at a insurance company with 10,001+ employees

I would recommend trying it. Go through the trial period. I would imagine that anyone who does so would compare it favorably to the competition. It may not be the lowest-cost product out there, but you get a lot of value from the tech support and from the feature set that is out there.

I would rate it an eight out of ten. It is a great solid product for mobile testing and web testing. It has got great features, and we've utilized pretty much all of them.  We use it heavily for both manual/exploratory testing as well as automation testing.  

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FZ
Associate Software Engineer at a financial services firm with 10,001+ employees

Look at the cost of the product and check its feasibility in the context of your projects, and what you want to use it for.

The maintenance involved with the solution can be done by one person and the main duty is to ensure that the scripts are running correctly.

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PY
automation tester at a computer software company with 10,001+ employees

Overall, it's a great solution. They just need to improve on the slowness. I would definitely recommend it.

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PM
Automation Consultant at a consultancy with 10,001+ employees

It's user-friendly, adaptable, extendable, and scalable. We are able to understand everything through the UI. They just need to enhance it further to adopt the kinds of changes we would like to see.

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VG
Regional Head Customer Experience at a financial services firm with 10,001+ employees

This is a product that I would recommend. However, we have complaints about both cost and performance.

I would rate this solution a six out of ten.

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JR
Prin IT Bus Systems Analyst at a healthcare company with 10,001+ employees

I would rate this solution a seven out of ten.

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AZ
Responsible for Test Management at a tech services company with 10,001+ employees

We use the cloud deployment model.

The solution itself is fairly broad in scope meaning you don't need to implement other solutions.

While Mobile Center is a little difficult to install, Perfecto Mobile is simpler for both setup and training.

I would rate the solution eight out of ten. It's the best tool, but it can still be updated to be even better.

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it_user510336 - PeerSpot reviewer
Associate - Projects at a tech services company with 10,001+ employees

Perfecto has a highly active community so just blend with it. Completing their certifications would give a bright overview about their products and it helps to get better at the tool.

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Buyer's Guide
Perfecto
March 2024
Learn what your peers think about Perfecto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.