pfSense Pros and Cons

pfSense Pros

Ray Ost
CEO at Private
I had some outages in the network and we provide services for our company. We sell mobile credits. The terminal gets access to our own server inside the network and if one internet fails, then the other one is still up and we have a back-up link on the devices.
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Koen Van Cauwenberghe
Network and Office Manager with 11-50 employees
The initial setup was straightforward, therefore I wanted to continue using the product.
I can manage it easily by myself.
The performance and functionality are good.
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Christopher Collins
IT Support Engineer
The "OpenVPN Client Export" package is really helpful in exporting the VPN client software on most popular devices: iOS/Android, Windows, Mac, Linux, and a handful of SIP handsets.
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COO998b301
COO at a tech services company with 501-1,000 employees
It is easy to manage. I don't have to have highly trained engineers. A mid-level employee who is conversant with firewalls can take care of managing it.
The IPsec and VPN services, as well as the interoperability with other solutions such as Cisco, Juniper, and Palo Alto have been invaluable.
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Reinhardt Jansen
Senior Systems Administrator at a non-tech company with 51-200 employees
Stability has been excellent. We have experienced no issues; it never fails.
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Haytham Tarek
Founder and MD at Smart Solution
My company mainly works in the health and educational domain, schools and universities. I prevent the improper use of content from schools and universities. I defend the medical records for the patients in our hospitals. That is the main use case for me for the firewall.
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Anders Olsson
Systems Administrator at a tech services company with 201-500 employees
Super easy to manage. Anyone who has been working with firewalls can handle it.
There is good documentation with a fantastic community and enterprise support.
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Alfredo Cornell
Chief Technology Officer at Xpro Networks
We generally use it because it's cheap. When we need something more robust we use Barracuda and Sony Wireless Routers. For certain clients, we use pfSense because it's compatible with the VoIP platform.
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it_user221862
Cloud Engineer at a tech services company with 1,001-5,000 employees
I use pfSense because it gives me the flexibility to greatly expand basic firewall features.
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Gustavo Rendon
Owner with 51-200 employees
Routing, load balancing, Traffic Limiter and queues. Since this company relies on an Internet connection, having these features is a must.
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pfSense Cons

Ray Ost
CEO at Private
Adjustment in the interfaces: I had to adjust those interfaces manually and of course that is a great feature that you can restore it but it is immediately also one point for improvement. If you don't have to adjust, if it's just stamped and it works, that's great.
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Koen Van Cauwenberghe
Network and Office Manager with 11-50 employees
A malware blocker should be included. I do not know if it is included yet. However, until now, we have not experienced a large malware invasion.
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Christopher Collins
IT Support Engineer
Network monitoring and device inventory could use some improvements. I'm using SpiceWorks for this because it never really worked in pfSense.
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COO998b301
COO at a tech services company with 501-1,000 employees
They need to take care of a few issues with the GUI. Occasionally, they don't update the configurations properly. I would also like them to firm up the VPN aspect of the software a bit and provide better monitoring software.
When a carrier that supports a VPN or IPsec tunnel bounces, the recovery time can take a few minutes. Reducing that time would be greatly appreciated in future releases.
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Reinhardt Jansen
Senior Systems Administrator at a non-tech company with 51-200 employees
It is not centrally managed, where you log into the website and can see all your services there. We would like to be able to see is all the configurations from a central interface on all our pfSenses.
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Haytham Tarek
Founder and MD at Smart Solution
pfSense is not user-friendly. I hope to have something to make the interfaces more user-friendly.
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Anders Olsson
Systems Administrator at a tech services company with 201-500 employees
It needs better parsing of logs. At the moment, you have to use an external server for this if you want a deeper analysis.
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Alfredo Cornell
Chief Technology Officer at Xpro Networks
I would like to see SD1 integration into the software. That would be fantastic.
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it_user221862
Cloud Engineer at a tech services company with 1,001-5,000 employees
The GUI. There are TONS of plugins for pfSense, as such, if a user wants to add quite a bit of functionality, the GUI will feel a little congested.
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Gustavo Rendon
Owner with 51-200 employees
Reporting and real-time monitoring, since I'm used to Watchguard's reporting features, it would be nice to have an embedded solution for reporting.
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