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Zelalem Gedefie
Senior System Administrator at Debre Markos University
Real User
Easy to use, user-friendly dashboards, and good technical support

What is our primary use case?

We are using this solution for security purposes as a firewall.

How has it helped my organization?

Highly it provide not only network security solution, it also supports the institution for network management. Additionally, we use for DNS server.

What is most valuable?

pfSense is easy to use, has user-friendly dashboards, and useful blocking features.

What needs improvement?

I have no idea.

For how long have I used the solution?

We have been using pfSense for approximately seven years.

What do I think about the stability of the solution?

I have an excellent impression for pfSense at all.

What do I think about the scalability of the solution?

I have an excellent impression for pfSense for its scalability.

How are customer service and

What is our primary use case?

We are using this solution for security purposes as a firewall.

How has it helped my organization?

Highly it provide not only network security solution, it also supports the institution for network management. Additionally, we use for DNS server.

What is most valuable?

pfSense is easy to use, has user-friendly dashboards, and useful blocking features.

What needs improvement?

I have no idea.

For how long have I used the solution?

We have been using pfSense for approximately seven years.

What do I think about the stability of the solution?

I have an excellent impression for pfSense at all.

What do I think about the scalability of the solution?

I have an excellent impression for pfSense for its scalability.

How are customer service and technical support?

The technical support was good.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

We had training from an advisor for the configuring of this solution and it was not difficult. However, if we were not trained it would have been not as easy.

What about the implementation team?

we have a plan for the future.

What was our ROI?

I gave it effectively.

What's my experience with pricing, setup cost, and licensing?

pfSense is an open-source solution and free to use.

Which other solutions did I evaluate?

No

What other advice do I have?

I recommend this solution to others for a basic firewall and it is really easy to use.

I rate pfSense a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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TO
Managing Director at a comms service provider with 1-10 employees
Real User
Top 10
Excellent technical support of a stable and easy to use solution

Pros and Cons

  • "Technical support is perfect, excellent."
  • "The integration should be improved."

What is our primary use case?

We primarily use the solution to help our customers with firewall integration. 

What is most valuable?

I like the solution's stability and ease of use. 

What needs improvement?

There is a need to increase the technology on the area of WAF, the web application firewall. I would like to be more knowledgeable about the firewall, so I may best use it to solve customer problems. 

The integration should be improved. 

For how long have I used the solution?

I have been using pfSense for around six years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

Technical support is perfect, excellent. 

How was the initial setup?

The solution is easy to install for one who properly understands the nitty gritty of the firewall and network.

It is my engineers who are responsible for the installation, not I, so I cannot comment on its duration, although I know that it does not take them long. 

What about the implementation team?

We don't buy the PS from Sophos, because we have in-house training and in-house trained engineers who always handle the implementation.

What's my experience with pricing, setup cost, and licensing?

Our customers must pay for an annual license. 

What other advice do I have?

The solution can be deployed both on-cloud and on-premises. 

When it comes to Sophos, we have around 18 to 20 customers making use of it. 

I would recommend the solution to others. 

I rate pfSense as an eight out of ten. It is good. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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RN
Solutions Architect at a tech services company with 51-200 employees
Real User
Top 20
Easy to install, good support, and good value for the price

What is our primary use case?

We use pfSense for our firewall protection.

What is most valuable?

The most valuable features are ease of installation and support.

What needs improvement?

The domain blocking lists need to be improved. The supported list for domain blocking is community-maintained, and I would like to see something from the manufacturers of pfSense that is a little more global. I would like to see different graphs available in the reporting.

For how long have I used the solution?

We have been using pfSense for two months.

What do I think about the stability of the solution?

pfSense is quite stable. It is one of the pros.

What do I think about the scalability of the solution?

The scalability is very good, where you can do an HA configuration and then…

What is our primary use case?

We use pfSense for our firewall protection.

What is most valuable?

The most valuable features are ease of installation and support.

What needs improvement?

The domain blocking lists need to be improved. The supported list for domain blocking is community-maintained, and I would like to see something from the manufacturers of pfSense that is a little more global.

I would like to see different graphs available in the reporting.

For how long have I used the solution?

We have been using pfSense for two months.

What do I think about the stability of the solution?

pfSense is quite stable. It is one of the pros.

What do I think about the scalability of the solution?

The scalability is very good, where you can do an HA configuration and then bring in another box, if necessary. We have ten users in the organization.

We get very little usage and have no plans to increase it.

How are customer service and technical support?

The technical support is A+, pretty good.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

This solution provides enterprise-level features at a fraction of the cost of an enterprise firewall.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Arturo Rony-Oncebay Casanova
System Implementer at a tech vendor with 201-500 employees
Real User
Top 5Leaderboard
Highly scalable, open source solution, fast and simple to set up

Pros and Cons

  • "The initial setup was simple and fast."
  • "ClamAV AntiVirus can cause some crashes. That service should be improved."

What is our primary use case?

At a custom company with several locations.

How has it helped my organization?

It has improve my organization through the services that can be added, which makes it highly scalable, from graphic monitoring services to load balancing or captive portal.

What is most valuable?

It is very difficult to decide one, as they all complement each other, from the DHCP administration to the captive portal. in my case, I would say OpenVPN has helped me to interconnect the company network in a secure and manageable way.

What needs improvement?

ClamAV AntiVirus can cause some crashes. That service should be improved.

For how long have I used the solution?

For two years.

What do I think about the stability of the solution?

I consider it very stable.

What do I think about the scalability of the solution?

It is highly scalable. All services are free.

Which solution did I use previously and why did I switch?

No, there was no firewall implemented.

How was the initial setup?

The initial setup was simple and fast.

What's my experience with pricing, setup cost, and licensing?

It is an open source firewall.

Which other solutions did I evaluate?

Yes, OPNsense. It is very similar and better than PfSense.

What other advice do I have?

You should try it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Eman-Taky
Senior System Administrator at KnowledgeNet
Real User
Top 20
Is stable and easy to install

Pros and Cons

  • "It is a stable solution. It is also easy to install and can be deployed and maintained by one team member."
  • "pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function."

What is most valuable?

It is a stable solution. It is also easy to install and can be deployed and maintained by one team member.

What needs improvement?

pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function.

The site itself could be improved; it's not easy to find the things that you want to implement and apply.

It would be good if it had more features like Sophos does.

For how long have I used the solution?

I've been using pfSense for two years.

What do I think about the stability of the solution?

It is a stable product.

How was the initial setup?

The installation was easy. I was able to install it in two hours maximum. Only one person is needed for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Currently, we don't pay for a license.

What other advice do I have?

We have fifty users in our organization, and I can recommend pfSense. On a scale from one to ten, I would rate it at eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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FlorianBUIS
Computer service technician at a manufacturing company with 1-10 employees
Real User
Top 20
Customizable, easy to use, and reliable

What is our primary use case?

This solution can be used for a firewall, VPN, and VLAN.

What is most valuable?

The main features of this solution are customization and ease to use.

What needs improvement?

The configuration of the solution is a bit difficult.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found this solution to be scalable.

How are customer service and technical support?

The technical support was good in my experience.

How was the initial setup?

The installation is easy and can take approximately one day.

What about the implementation team?

We did the implementation of…

What is our primary use case?

This solution can be used for a firewall, VPN, and VLAN.

What is most valuable?

The main features of this solution are customization and ease to use.

What needs improvement?

The configuration of the solution is a bit difficult.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found this solution to be scalable.

How are customer service and technical support?

The technical support was good in my experience.

How was the initial setup?

The installation is easy and can take approximately one day.

What about the implementation team?

We did the implementation of the solution and we have five technicians available for implementation and maintenance.

What other advice do I have?

My advice to those wanting to implement this solution is that if you are new to configuring this solution I would seek assistance. You most likely will have problems if you have not done it before.

I rate pfSense an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MN
Owner at it logic
Real User
Top 5Leaderboard
Easy to use, open-source, stable, and easy to install

What is our primary use case?

We use pfSense as a firewall in the healthcare sector, education sector, and banking sector.

What is most valuable?

pfSense is very easy to use. It is a better firewall than others and it has better features.

What needs improvement?

They do not provide support in India. The security could be improved.

For how long have I used the solution?

I have been selling pfSense for 12 years.

What do I think about the stability of the solution?

pfSense is a very stable solution.

What do I think about the scalability of the solution?

We have 50 customers who use this solution.

How are customer service and technical support?

We provide local support to our customers.

How was the initial setup?

It is very easy to install. We only need one…

What is our primary use case?

We use pfSense as a firewall in the healthcare sector, education sector, and banking sector.

What is most valuable?

pfSense is very easy to use.

It is a better firewall than others and it has better features.

What needs improvement?

They do not provide support in India.

The security could be improved.

For how long have I used the solution?

I have been selling pfSense for 12 years.

What do I think about the stability of the solution?

pfSense is a very stable solution.

What do I think about the scalability of the solution?

We have 50 customers who use this solution.

How are customer service and technical support?

We provide local support to our customers.

How was the initial setup?

It is very easy to install.

We only need one person to install and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

When compared with other firewalls, the price is reasonable.

There is an open-source community version that is available.

What other advice do I have?

I would rate pfSense a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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MI
Sr. Network Administrator at a manufacturing company with 201-500 employees
Real User
Top 5
Stable, scalable, and effective traffic blocking

What is our primary use case?

I am using pfSense as a secondary firewall and network management.

What is most valuable?

The most valuable features of pfSense are the reports, monitoring, filtration, and blocking incoming and outgoing traffic.

What needs improvement?

The usage reports can be better.

For how long have I used the solution?

I have been using pfSense for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I had 20 to 30 users using the solution.

Which solution did I use previously and why did I switch?

I have used Sophos and Cyberoam solutions.

How was the initial setup?

The installation is very easy.

What about the implementation team?

I…

What is our primary use case?

I am using pfSense as a secondary firewall and network management.

What is most valuable?

The most valuable features of pfSense are the reports, monitoring, filtration, and blocking incoming and outgoing traffic.

What needs improvement?

The usage reports can be better.

For how long have I used the solution?

I have been using pfSense for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I had 20 to 30 users using the solution.

Which solution did I use previously and why did I switch?

I have used Sophos and Cyberoam solutions.

How was the initial setup?

The installation is very easy.

What about the implementation team?

I did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

I am using the free version of pfSense.

What other advice do I have?

I would recommend this solution to others.

I have been 100% satisfied with the solution.

I rate pfSense an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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