PingID Reviews

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Real User
Service Delivery Manager at a healthcare company with 10,001+ employees
Nov 07 2019

What is most valuable?

The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering.

How has it helped my organization?

The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud. From that perspective, it helps us in our account life-cycle management. If somebody is leaving the… more»

What needs improvement?

If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base. The administrative aspects of the solution could be more granular.

Which solution did I use previously and why did I switch?

We previously used a solution called Sidewinder. We switched because we felt this solution was technically better.

What other advice do I have?

We are using the on-premises deployment model. I'd warn that a company integrating the solution should keep in mind that if they have a lot of applications, the implementation will get complex. I'd rate the solution nine out of ten.
Real User
CEO at a tech services company with 11-50 employees
Jan 20 2020

What is most valuable?

The support for multi-factor authentication from different sources is the solution's most valuable feature.

What needs improvement?

The solution should allow for better integration with other platforms and the UBT. The solution needs to offer stronger support for the password-less authentication.

What's my experience with pricing, setup cost, and licensing?

We pay a licensing fee to Ping on a yearly basis. We don't have to pay an extra fee for technical support.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

What other advice do I have?

We use a hybrid deployment model and are using the latest version of Ping. It's being used quite extensively in our organization, although I'm unsure as to if we have plans to increase usage. If… more»

Which other solutions did I evaluate?

Before choosing Ping, we evaluated Okta.
Find out what your peers are saying about Ping Identity, RSA, Symantec and others in Authentication Systems. Updated: March 2020.
408,459 professionals have used our research since 2012.
Roman Baglai
Real User
Project Manager at Raiffeisen Bank Aval
Mar 13 2019

What is most valuable?

Multi-factor authentification is the feature that is the most valuable because it allows me to securely connect to my enterprises or mobile device from anywhere.

How has it helped my organization?

It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower.

What needs improvement?

They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient. They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time… more»

Which solution did I use previously and why did I switch?

We switched to Ping because it's more stable. It supports many platforms and devices for example, three devices are included in the license. In one instance I can use the laptop for example, mobile, and the iPad.

What other advice do I have?

I would advise focussing on one solution because we do not use other solutions. This solution has functionalities that are enough so I would recommend to focus on one, and not try to integrate other solutions because it increases cost. I… more»
Ankur Sharma
Real User
Specialist at a manufacturing company with 10,001+ employees
Jan 17 2019

What do you think of PingID?

What is most valuable?

The auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications. 

What needs improvement?

The legacy applications remain an issue. There also is a tendency for downtime and network issues. Also, it has a long way to go until it is a cloud-based solution.

For how long have I used the solution?

One to three years.

How was the initial setup?

It is a straightforward setup, but we did have some debugging issues. 

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PingID Questions

What is PingID?

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.
Also known as
Ping Identity
PingID customers
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
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