Planview LeanKit Pros and Cons

Planview LeanKit Pros

Derrick Johnson
Application Analyst at a non-profit with 51-200 employees
My team specifically uses our board for all of our Remedy tickets that come in. We had a card for every ticket that we get, and we're able to add the link to that specific ticket there.If I'm out of office, for example, and someone else needs to work a ticket or someone is being contacted to work on a ticket, I don't have to sign on it. Someone else can easily access that ticket because I put the link in there. It's nice. It has a lot of great functionality in there.
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Beth Noser
Applications Analyst at University of Kansas Medical Center
We use the board and card hierarchies in terms of sprints so that we can see if we have cross-functional teams that are working on the same projects together, especially when projects have dependencies. The parent-child relationship within cards is really nice so that we can see what kind of dependencies there are when we're trying to get projects finished.
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JackCaine
Agile Delivery Lead at Eliassen
It makes work visible, so everybody knows where everything is. It uses Kanban, and that makes work visible.
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Planview LeanKit Cons

Derrick Johnson
Application Analyst at a non-profit with 51-200 employees
The ability to report on customizable fields and third-party extensions needs improvement. I'd like to see more of those being able to be used. I don't know how that works for Planview, but just getting a little bit more added there would be nice.
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Beth Noser
Applications Analyst at University of Kansas Medical Center
Being able to track actual time on cards or sprints, instead of using just the planned start and stop date, would also be useful. I would like to see something like JIRA has with actual sprint starts and stops.
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JackCaine
Agile Delivery Lead at Eliassen
I do not know what it can do in the area of scrum. Maybe it has that functionality. I have never tried to set it up. You think of LeanKit from the perspective of Kanban. I don't know if there is a template for scrum, a scaled agile framework, or any of those scaling frameworks.
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