We use the submit feedback button pretty often. I encourage the teams to use that if they see anything that could be improved. But we've been really happy with how fast LeanKit improves.

The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane. They requested that there'd be some sort of timer function on each one of the tasks.

In terms of my impression of the flexibility of the Board Layout Editor, overall, my experience is great. I don't know if I'm using it the right way, but there are some things that I would rather customize, and I can't seem to figure out how to customize. I'd like to be able to blow up individual tasks in a card because that's my thing. I like the idea, but there is more work they can do to allow some customization aspects within it.

It may be my lack of knowledge, but I feel that at the level of tasks on a specific card, on a board, there are some barriers to customize the ways those tasks appear. I would advise looking at how they can make that a little more customizable in terms of breaking that little pass card down into sub-things. It is a card within a card, within a card, and so on. Why don't they have the full functionality of every layer? I feel like we run into a barrier where at the micro-level, it no longer behaves exactly like at the macro level. I guess it is like that Pink Floyd album cover with the mirrors. You've got to stop somewhere. It can't be an infinite repeat, and I get it, but I just think it would be useful to allow a little more flexibility there.

They have a feature called Instant Coffee. It was in the beta phase. They released it from beta, and now, it is a legit thing. We were in the pilot here. I liked the idea of Instant Coffee, and I like how it is integrated, to some degree, with LeanKit, but I have two big rocks to throw at them on this. The first one is that Instant Coffee does not save your work very well in terms of saving it in formats that you can then go back and edit as Visio would. It leads to the next point, which is, we're not really clear on what they're trying to do with Instant Coffee. I feel that they're trying not to reinvent Visio, Miro, and other software programs out there that do mapping, visual diagrams, etc. Miro is fantastic in that regard. I gather they're not trying to reinvent Miro, but it sure would be nice if it had more aspects of Miro in it, such as being able to draw arrows and write on them on the top. The way I explain Instant Coffee is that I tell people that it is like the equivalent of Atari Pong. It is a binary Atari Pong type of program, and maybe that's what they're going for. What happens is that you have people like me who tend to be creative. I can work within limitations because I can just change my mindset, but not everyone can do that. I just think that their program might be unappealing to some people who see that it doesn't do what they think it should do. 

They could create some kinds of practice modules, test pilot modules, or check-ins after the initial training and score people. They could do some kind of follow-up if they wanted to.

Within the current features, if they can give some ability to show more icons on the card, it would be helpful. It would help us in showing more data on the cards.

Our overall impression of Leankit has been very positive, however, our experience with the JIRA integration into our Leankit boards was much harder than we anticipated and that could be improved by simplifying it somehow. They could use some sort of drag and drop approach if possible. 

The requirements to create these integrations are very complex and time-consuming both on our end and the Planview/Tasktop end. Once the integration is set up, the user experience is great, however, the setup itself is difficult. 

There's room for improvement with the Instant Coffee feature. There are other businesses that have been interested in leveraging a virtual whiteboard or sticky note capability and how Instant Coffee was developed has not met the mark.

The integration with the Enterprise One product is probably an area for improvement. It's not really broken. It's just that it is such a handy tool and a great way to visually manage things. There is a very limited hookup/integration between Enterprise One, which is the master Planview tool, and LeanKit. While they are looking at this on their roadmap, it definitely needs to happen. There is a lot of opportunity there. 

Planview is buying companies. So, they get these tools, then it just takes some time to figure out the best way to integrate them with each other. That is probably one of the largest opportunities.

I would also like it if they integrated it with being able to do a timeline, like a better schedule by using the tool.

Being able to determine what the Card Size feature is for, and have it be just one, standard thing instead of it being open to interpretation, would help.

I have also noticed that some people want to be able to make recurring cards. If they have tasks that they do over and over again, they would like to be able to automatically duplicate cards or have them recur. 

Also, being able to track actual time on cards or sprints, instead of using just the planned start and stop date, would also be useful. I would like to see something like JIRA has with actual sprint starts and stops.

Some aspects of the reporting and dashboard could be improved. 

We are a 750-employee company, so we got lucky that our board approved the kind of funding we needed for the solution. But, LeanKit probably needs to reduce its pricing.

They should also focus more on Agile project management features that other solutions like Azure DevOps have. 

It is a pretty good product. It is really hard to think of things that I'd want to be improved. Sometimes, we use it for project management lessons learned. So, we have three columns, such as Could be Improved, Keep Doing, and Works Really Well. It would be helpful if there was a template set up for something like that because we code different cards based on the category. For example, if something belongs to the Could be Improved category, we may have those cards as yellow, but then I have to change the color of them and put a header. It is not as smooth, but it still works fine. To be honest, I don't have a lot of complaints about it.

I do not know what it can do in the area of scrum. Maybe it has that functionality. I have never tried to set it up. You think of LeanKit from the perspective of Kanban. I don't know if there is a template for scrum, a scaled agile framework, or any of those scaling frameworks. 

The ability to report on customizable fields and third-party extensions needs improvement. I'd like to see more of those being able to be used. I don't know how that works for Planview, but just getting a little bit more added there would be nice.