The stability is great. No problems.

There are times when some of the system aspects move a little bit slowly, but that's a pretty minor complaint. For the most part, those are things that we see behind the scenes as administrators or moderators of challenges. Once challenges are going out to customers or being used by coworkers, it's really straightforward and we haven't run into any bugs. 

There have been a couple of times where, on our end, we've put in the wrong default email settings and things happened that we didn't intend to happen, but that's more on our end.

It's reliable. It's available. I haven't had any issues with it. 

The platform is pretty stable. Our biggest issue would be whenever there is an update or upgrade version, there are some things that break in the links between some of the login things on the back-end. The Planview team has done a great job of trying to put together information ahead of time and having different sessions to inform us. However, there are some things that we always end up finding in the test sessions after the updates have been done. Once we get those things ironed out, it's perfectly fine until the next upgrade. We've gone through about three upgrades, and it's happened all three times. That's the biggest pain point that we've had. Other than that, the platform has been very consistent.

We have not had any crashes, which is great. If we have any issues, the technical support has been great.

We use just one individual, an innovation manager, for deployment and maintenance.

The stability is very good.

Just one person is required to manage the deployment and maintenance of Spigit. That is me.

We still find bugs in Spigit. We found a bug where the metrics were off. We submit tickets but we haven't gotten clear answers on why the metric on a dashboard is showing something that is different from the metric on the reports that we're pulling. There could be some improvements to the tech support.

Also, there are commenting bugs. If I comment and push the space bar away from it, it deletes the "@" mention in the comment.

Overall, in terms of stability, Spigit has stayed up and running. It's pretty stable. User errors are probably the biggest issue.