PractiTest Customer Service and Support

NC
Senior Software QA Engineer at a tech services company with 11-50 employees

10 out of 10.

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DC
Test Team Lead at a computer software company with 501-1,000 employees

We contacted technical support briefly, and it was pretty good.

The support is pretty much instantly available through an online chat, which is quite rare really. 

You didn't have to raise a ticket and wait for a response, you just do an instant chat for them, which is quite nice.

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it_user713799 - PeerSpot reviewer
Senior Engineering Manager at a tech services company with 1,001-5,000 employees

Technical support is highly responsive and always available. I was never let down or walked away disappointed with their support. They are A+ resources.

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Buyer's Guide
Application Lifecycle Management (ALM) Suites
March 2024
Find out what your peers are saying about PractiTest, Microsoft, Atlassian and others in Application Lifecycle Management (ALM) Suites. Updated: March 2024.
767,847 professionals have used our research since 2012.
it_user510666 - PeerSpot reviewer
QA Tester at a tech services company with 51-200 employees

Always get a swift reply.

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it_user534513 - PeerSpot reviewer
QA Engineer at a consultancy

They provide a high-level of customer support.

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HA
QA Engineer at a tech vendor with 201-500 employees

Intermediate to advanced.

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it_user723993 - PeerSpot reviewer
Quality Assurance Engineer at a tech services company with 201-500 employees

Technical support of PractiTest is awesome. They are always ready to help in any time zone, which makes them stand out from others.

View full review »
Buyer's Guide
Application Lifecycle Management (ALM) Suites
March 2024
Find out what your peers are saying about PractiTest, Microsoft, Atlassian and others in Application Lifecycle Management (ALM) Suites. Updated: March 2024.
767,847 professionals have used our research since 2012.