Prisma SaaS by Palo Alto Networks Room for Improvement

JJ
reviewer1551603
DevOps Engineer at a tech services company with 10,001+ employees

We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve.

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Girish Vyas
Architect - Cloud Serviced at a comms service provider with 10,001+ employees

There are a lot of cloud-based applications that are supported, such as Box, Skype, Google Drive, and SharePoint, but there are many more than have not been totally integrated. They cannot use in-house apps because they are not generic services. I would like to see support for custom applications. 

There are also certain storage services that are not integrated, like AWS S3. If the services are created by the customer then it would be very nice to have those protected too.

Right now, this is a data at rest CASB, but it would be nice if it included features such as forward proxy or reverse proxy. It would be able to provide the OTP to those gateways and anyone who can integrate with Aperture can send the data to have it authenticated, via Aperture to the cloud, rather than just scanned. Essentially, if it can be made to act as an auth server, to automatically handle the forward proxy CASB, it would be good.

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JM
SeniorDib925
Senior Director at a logistics company with 501-1,000 employees

They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production. 

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Rakesh Rawat
Network Engineer at Acliv Technologies Pvt Ltd

Overall it is actually very good. I haven't yet had any issue at all. One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions.

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GA
Guhaneson Arumugam
Consultant at Trillennium (Pvt) Ltd

The price can be reduced to make it more competitive.

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PG
reviewer1463202
Senior Executive at a tech services company with 1,001-5,000 employees

My clients would like to see a more feature-rich product.

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EW
reviewer1321104
Head of Pre-Sales at a tech services company with 51-200 employees

When it comes to integration mechanisms, Prisma SaaS does not support reverse proxy type of integrations. For example, a product like Netskope has a lot more integration mechanisms than does Prisma.

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Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: May 2021.
502,104 professionals have used our research since 2012.