Prisma Access by Palo Alto Networks Stability
The solution itself is fairly stable. We never faced any outages because of the underlying platform. So, its stability has been good, but I would like more visibility into what is going on inside Palo Alto's infrastructure.
They have also been fine in terms of the maintenance that they have been doing outside the maintenance window.
View full review »RR
reviewer1950249
Network Security Engineer at a manufacturing company with 10,001+ employees
In the past two years, we've had no issues with the reliability of their cloud environment.
It's stable. About three months ago, we had some issues with stability, but it's been stable since then. The throughput is very high. At the data center location, it's performing really well.
View full review »Buyer's Guide
Prisma Access by Palo Alto Networks
April 2024
Learn what your peers think about Prisma Access by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
AM
Anubhav Mathur
Cloud Architect at a computer software company with 10,001+ employees
I haven't worked with Prisma for long, but my impression of the stability so far is good.
View full review »It is very stable. I would rate it a ten out of ten in terms of stability.
View full review »I rate the tool's stability an eight out of ten.
View full review »It has good stability because it is a Palo Alto firewall. Palo Alto has made firewalls for many years now. It is based on the same software. So, if Palo Alto firewalls are stable, Prisma Access is stable. It is not something so new as everyone is talking about. It is based on the Palo Alto firewalls which are the leader in the market.
They had some issues before, but at that time, Prisma Access was only using Google Cloud. They had some latency issues, but now, Prisma Access is also using AWS. They can use Google Cloud or AWS in the background to provision your environment. The latency issues are now gone because AWS has better coverage than Google Cloud. Palo Alto understood that Google Cloud is not enough. So, they used AWS and Google Cloud as the providers for the Prisma Access solution.
I rate the solution a nine out of ten for stability.
View full review »JM
reviewer2011647
Sr systems eng at a computer software company with 1,001-5,000 employees
Prisma hasn't broken yet. There have been a lot of outages, but luckily only a handful have affected us.
View full review »The stability is very good. I haven't had issues with the connection or dropping traffic.
View full review »Stability depends on the company that has developed a solution. As a vendor, we see Palo Alto as a stable company. Their stock value has increased year by year. Based on our communication with the headquarters of Palo Alto, we see that they are investing more and more in their cybersecurity solutions in terms of financials, features, and talent. Therefore, it is one of the stable solutions.
View full review »The solution is very stable. I think in the last year we've done around four upgrades and it's never missed a beat, even through those.
In general, it is good, but everything could be a little bit better. For example, they are working on including more data to catch or trying to reduce the gaps between the matches. It is DLP, but it is not perfect. We're going to have a false positive. They are working on closing that gap and being more accurate, but in general, it gives you accurate and reliable information.
AH
ASHRAF ALI HASSAN
Senior Manager Network Design at Meeza
It is a 100 percent stable solution. Stability-wise, I rate the solution a ten out of ten.
RM
reviewer2090766
Senior Network Security Consultant at a tech vendor with 10,001+ employees
Prisma Access is a stable product.
View full review »It's reliable.
View full review »AK
AtulKumar3
Network lead at SDGC
The solution is very stable.
View full review »PD
Partha Dash
Global Network Tech Lead at a computer software company with 10,001+ employees
On a scale of one to 10, I would give the stability a seven. There are a couple of reasons for that score. One is that when we make certain changes to configs, it takes about 14 to 15 minutes to populate. And there have been scenarios where it has taken about 45 minutes for the config changes to happen. When you sell a product by saying that it's cloud-native and that users can make all configuration changes on-the-fly, when those changes are made they should happen within a minute. They should not take that much time.
It might be that Palo Alto is still using a certain type of infrastructure in the backend that is causing these delays. If they pile on the cloud technologies, and work towards a more microservices-based architecture, I'm hopeful that they can bring this delay down to less than a minute.
View full review »MR
reviewer1702776
Senior Security Engineer at a manufacturing company with 501-1,000 employees
I'd say Prisma is extremely stable. We haven't had any issues there.
View full review »AC
AndyChan3
General manager at a tech services company with 201-500 employees
Prisma Access is stable.
View full review »VG
reviewer2013765
Team lead at a tech services company with 10,001+ employees
Initially, they were coming up with a new plugin every one or two months, and you would have to download it. But now, I don't see that. Their team continues to work on it, but as a customer, I see it as stable.
They're using the resources of GCP so if GCP in a specific region has some issues, it will impact Prisma Access. They have to look at some kind of backup.
View full review »MY
MartinYu
Senior Network Consultant at a tech services company with 10,001+ employees
As of now, we have deployed it for 25 percent of our employees globally and, so far, it has been stable. We haven't seen a situation where it is working one day and totally stops working the next.
There are still some bugs and sometimes we encounter issues and we have to open a case with Palo Alto to ask them to fix things. Because this is a new solution in the market, having been introduced two or three years ago, the overall stability is good, but they can still enhance that aspect even more.
View full review »TT
Theo
Senior Network / ITOps Engineer at a leisure / travel company with 201-500 employees
We have utilised Prisma Access for the late couple of months. Now we are in the process of migrating all our Remote users from the on premise Firewalls to the Prisma Access VPN as a Service solution.
Over this period we haven't faced any connectivity issues. Prisma Access underlying infrastructure is high available and scalable.
As any major Cloud Vendors line Google or AWS we may face outages in the future, but we havent experience any problems yet.
As with any infrastructure where the managent plane is in the cloud, we can know schedule an upgrade and the Prisma will take care the rest. No more complicated upgrade processes that could lead to outages and downtimes.
A few days ago the Prisma Access dataplane was upgraded. We had zero downtime and the auto-procwss went smoothly (as expected).
View full review »IE
reviewer2024004
Network Architect at a computer software company with 1,001-5,000 employees
So far, it has been stable. We get all those notifications around changes. I haven't seen a lot of IT changes that need some kind of manual effort.
SG
Saman Gupta
Professional Services Consultant at Infinity Labs India
The availability of Prisma Access is good. I haven't seen any major issues yet.
View full review »VS
reviewer1683546
Works
The stability of the solution is a little bit slow when you do searching. However, I have never seen an error on the application for over one year. It is stable.
View full review »PD
PRAPHULLA DESHPANDE
Sr. Security Analyst at Atos
I have found when comparing this solution to others it is very stable.
View full review »GA
Gregory Anderson
Endpoint Security Manager at Catholic Health Initiatives
The stability is quite good. We haven't had any issues in that sense. It's reliable. There aren't bugs or glitches. It doesn't fail.
View full review »TA
Toby Ashmore
Network Administrator Specialist at a government with 501-1,000 employees
It has been very stable. We've had a couple of small outages, but overall it's very trustworthy and stable.
View full review »CJ
Clement Johnson
Chief Executive Officer at Clemtech LLC
Prisma is stable. It works as advertised.
View full review »NP
Naresh Pratap
Senior Network Security Lead at a tech services company with 10,001+ employees
The solution is very stable. It doesn't have bugs and glitches. It doesn't crash or freeze.
So far, we haven't observed any such issues. We have been closely monitoring for the last six months but there have been no issues with latency or anything. The only thing we are worried about is that what if something goes from the cloud if the cloud set up as an issue. So far, we haven't encountered such an issue yet, however, the client is always worried about that point as all these things are happening externally to our own firm. That said, so far it hasn't given any trouble.
DB
Dhananjay Bhakte
Network Security Engineer at a tech services company with 10,001+ employees
I cannot evaluate the stability based on my limited experience, but I recently called a colleague in a different organization who has been running Prisma Access, and he said it is going well and that he has seen good stability.
View full review »LS
Lapas Siriwittayacharoen
Solution Consultant at a tech services company with 1,001-5,000 employees
Stability-wise, I rate the solution a seven out of ten.
SG
Saman Gupta
Professional Services Consultant at Infinity Labs India
It is very stable. If one node goes down on Prisma Access, we always have a backup node so that the traffic is not impacted. A backup node is always available, and the traffic is not compromised.
View full review »PG
reviewer1463202
Senior Executive at a tech services company with 1,001-5,000 employees
Stability-wise, I feel that it is good.
View full review »AD
reviewer1774512
Senior Engineer at a tech services company with 11-50 employees
Prisma Palo Alto Networks is an optimal solution. They use the Amazon platform. They have some extremely talented engineers who keep the product up to date. Version updates could be a challenge as some versions are not automated. They don't always push you to update unless you're maybe using the hosted version. If you are unaware of this, you may have been using an older version for an extended period of time. There will be bugs and issues, and it will not perform optimally. It's important to use the most current version.
View full review »BY
reviewer1759335
Manager Network Engineering at a computer software company with 5,001-10,000 employees
The stability is pretty good. There are certain portions that are not very stable, but the core is pretty good.
View full review »JJ
reviewer1551603
DevOps Engineer at a tech services company with 10,001+ employees
Its stability has been great.
View full review »GA
Guhaneson Arumugam
Information Technology Consultant at Trillennium (Pvt) Ltd
Stability-wise, we have not had any problems.
View full review »GV
Girish Vyas
Architect - Cloud Serviced at a comms service provider with 10,001+ employees
It seems to be a pretty stable product. It has been six months and we haven't seen many problems yet.
View full review »SV
reviewer2274375
Solution Architect // Network Consultant at a consultancy with 501-1,000 employees
The product is very stable.
View full review »AA
reviewer1152024
Senior Security Architecture Specialist at a computer software company with 201-500 employees
We don't hear from customers for a long time when they have this solution, so I think that it is stable.
View full review »RR
Rakesh Rawat
Network Engineer at Acliv Technologies Pvt Ltd
Stability is good.
View full review »JM
SeniorDib925
Senior Director at a logistics company with 501-1,000 employees
It is a very stable solution and I would rate them best in its class.
View full review »RO
reviewer2330025
IT Manager at a tech services company with 1,001-5,000 employees
I rate Prisma Access by Palo Alto Networks' stability a seven out of ten.
View full review »KF
KostiantynFrolov
Lead Security Engineer at ESKA
Prisma SaaS is very stable. Palo Alto is leading the market in terms of security solutions. Other security providers are slow and a year behind Palo Alto. By the time they catch up, Palo Alto will already be working on new questions.
View full review »The stability of the product is good. Stability-wise, I rate the solution a nine out of ten.
DS
Darshil Sanghvi
Consultant at a tech services company with 501-1,000 employees
We've never had any issues in terms of stability.
View full review »PS
reviewer1167384
General Manager - CyberSecurity Practice at a aerospace/defense firm with 1,001-5,000 employees
This solution is stable we have not had any major issues with it.
View full review »MM
Prismaccess677
Director at a tech services company with 51-200 employees
It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup. It has a very stable performance because they have very good architecture and software.
View full review »EW
reviewer1321104
Head of Pre-Sales at a tech services company with 51-200 employees
It is very stable.
View full review »EW
reviewer1321104
Head of Pre-Sales at a tech services company with 51-200 employees
It's a stable product.
View full review »CR
ITSecuriae8b
IT Security at a real estate/law firm with 1,001-5,000 employees
From an audit or security perspective, the solution has been very stable so far. But I am not sure if it will stay stable once deployment takes place.
View full review »Buyer's Guide
Prisma Access by Palo Alto Networks
April 2024
Learn what your peers think about Prisma Access by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.