This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects. This will make it more impactful because as it is now, the reports have to be created after the fact in a Microsoft Word document. Then, once it is complete, other people have to download the report and refer to it. If you can do everything in ProcessMaker, without having to resort to Microsoft Word, then it would be a big improvement.

If ProcessMaker had an engine for data analysis then that would be awesome. It would allow us to discard other proprietary software that is used for those purposes.

Its interface should be a bit more user-friendly.