PRTG Network Monitor IT Department Cost Efficiency

Does this solution enable your IT department to be more cost-effective? If yes, how?

Adam Brown
Network Administrator at a construction company with 201-500 employees
It enables our IT department to be more cost-effective because we don't have to keep going through all the support departments.
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Matthew Hancock
IT Manager at Berrys
It makes us, as an IT department, more "time-effective" and if time is a cost then it makes us more cost-effective. Rather than getting 20 phone calls, we can just send an email out, company-wide, saying, "We know this has occurred, we're looking at it." It's cost-effective, time-wise.
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Anton James
IT Manager at Silverstring LTD
It also helps our IT department to be more cost-effective. Historically, people would build servers and they'd put far too much memory in them. When we would see they're only using one percent, we'd know someone had specified far too much and been a bit cocky with what they were doing. It definitely helps to do tuning and save resources.
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AndrewWright1
IT Coordinator at ENGIE Renewables Ltd
When it comes to helping our IT department to be more cost-effective, if I've got as-it-happens monitoring, I can deploy the resources to resolve the issue quicker.
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SystemsS1e9e
Systems Specialist at a manufacturing company with 1,001-5,000 employees
It also enables our IT department to be more cost-effective because we're not doing as much hands-on monitoring. We're able to let the system monitor things for us so we can focus on other things. We're getting more value out of our techies.
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Jon Bowler
Cloud Engineer at Software Cloud Limited
It certainly makes us be on the ball. It makes us be more proactive and it makes us better. In turn that should make us more cost-effective because it allows us to focus more on projects rather than on support. We're not firefighting, we're actually in front of the fire.
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GroupInffc1b
Group Information Security Manager at a comms service provider with 201-500 employees
It makes our IT department more cost-effective because we can detect failures faster, we can do something about them. We can get early warnings on things that are going to go wrong, be proactive about dealing with them, and have less downtime.
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Graeme Barratt
Network Engineer
This solution enables our IT department to be more cost-effective by saving. The product provide a single pane to see a lot of information, especially at an engineering level. Looking at multiple products takes more time. Having a single pane in effect can provide all the information in one place.
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Andy Shephard
Information Security Analyst at a financial services firm with 51-200 employees
The solution has also enabled us to consolidate and be more cost-effective as an IT department. About two or three years ago we had two or three legacy apps in place and we've been able to consolidate that into one. It has definitely been a cost-saver.
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Tim Deighton
Infrastructure Manager at a logistics company with 10,001+ employees
It does help the IT department prevent or mitigate downtime. It allows us to pick things up which might not have been picked up that would have caused downtime. While there is a cost saving, it's rather intangible and difficult to state.
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Paul Farris
Infrastructure Analyst
It definitely enables our IT department to be more cost-effective because we don't waste time checking things manually, which can be quite time-consuming. It frees us up to concentrate on the issues that we've been alerted to through PRTG.
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Craig Williams
IT Manager at a marketing services firm with 51-200 employees
The solution has enabled our IT department to be more cost effective by insourcing some of our functions that we used to throw over the garden fence (outsource).
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Lewis Stonier
Engineer at Datacentreplus
I would say the solution makes our IT department more cost-effective because it allows us to respond to things a lot quicker. We can get an idea of where a problem lies in the server, if it's hardware. It saves a bit of time of trying to track down a problem.
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Daniel Cattigan
Infrastructure Team Lead at a leisure / travel company with 501-1,000 employees
This solution has enabled our IT department to be more cost-effective. We can predict a lot of failures and schedule work a lot more effectively. This means we don't need as many people. When you don't know what's going on under the hood, you're always expecting things to go wrong. Then, you have extra staff around to make sure if things do go wrong, you can fix them quickly.
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Callum Williams
Systems Engineer at Converse Pharma Group
This solution enables our IT department to be more cost-effective. The time that you spend looking at stuff and monitoring services for updates, PRTG notifies you when stuff needs to be done. You could spend eight hours a week looking at stuff manually or you could just wait for PRTG to email you. Once you put in a couple of hours setting it up, it will just notify you to the business critical stuff, allowing you to plan ahead for your next week or month.
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Antony Gouldstone
Infrastructure Manager at a non-profit with 1,001-5,000 employees
The solution has enabled our IT department to be more cost-effective. It cuts down on downtime. This means we are not chasing after things that we don't need to chase. It is bringing to our attention the operational problems that we have, so we can focus our attention on those, instead of running around trying to figure out what the problem is.
The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.
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Shirwan Khan
Infrastructure Engineer at Lookers plc
This solution enables our IT department to be more cost-effective. For on call call outs, it helps with downtime, primarily. We're a retail business, so time is cost for us, and downtime is lost revenue. So we've able to reduce the amount of downtime that we used to have. We cover over 190 car dealerships around the country, and if an email goes down or the Internet goes down, we're able to combat that now ahead of time.
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