PRTG Network Monitor Initial Setup

Mokhamad Wahidin - PeerSpot reviewer
ICT Department Headquarters at Bridgestone Corporation

It's easy for me to set up the server because PRTG guided us through it. The installation only took a day, but it takes two to four weeks to collect data from other devices because I need to coordinate with another database person.

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Omar_Jaimes - PeerSpot reviewer
Cybersecurity Architecture Manager at Data Warden

The initial setup is really fast. We didn't need to download the setup on the webpage. You just click through. It is traditionally Vista for Windows.

We have ten users that are capable of handling maintenance tasks. 

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SK
Infrastructure Engineer at Lookers plc

Because we had no training, there was a sort of a steep learning curve, but we managed to get through it.

It took three months from the time we set up the solution until it provided us with feedback on our IT infrastructure.

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Buyer's Guide
PRTG Network Monitor
April 2024
Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
SyedKareemuddin - PeerSpot reviewer
IT Manager at COCA COLA

The product's initial setup is simple.

The solution is deployed on an on-premises model.

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Noor-E-MozammilAlighan - PeerSpot reviewer
Senior IT Engineer at NMA Technologies Services Ltd

The initial setup is easy.

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DC
Infrastructure Team Lead at a recreational facilities/services company with 10,001+ employees

The initial setup was great and straightforward. Deployment was quick and painless. It just worked out-of-the-box. We were quite surprised that we really didn't have to do much tweaking for it.

Once the services started running, It immediately (within an hour) started monitoring the probe health first. Therefore, we received immediate feedback about the infrastructure that is supporting the service. 

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RC
Manager, Information Technology Security at a energy/utilities company with 10,001+ employees

Setting up PRTG Network Monitor was easy, so I'd rate its setup an eight out of ten.

Installing the tool was straightforward, and there wasn't much required to set PRTG Network Monitor up. It's only the dashboard that requires a lot of effort.

Completing the setup for the tool took around two to three weeks, including the onboarding of all devices.

I followed the PRTG Network Monitor installation guide. I ensured all prerequisites by PRTG were ready, including the recommended OS or server, such as Windows OS, and other software prerequisites. I then installed the tool, and it had a GUI-based, intuitive installation, so it was instant.

What took time was onboarding the devices, though I gradually updated and onboarded the devices. I didn't do a bulk update, and onboarding devices into PRTG Network Monitor wasn't that difficult. You can even show how it's done to anybody, even a person with a limited skillset because installing the tool doesn't require much.

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HN
System Engineer at a computer software company with 10,001+ employees

The initial setup of the solution is complex and our environment relies on three PRTG systems to monitor many customers. In the event our PRTG Network Monitor was to go down, we would have a lot of problems as we would have to check the sensors manually.

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AG
Infrastructure Manager at a non-profit with 1,001-5,000 employees

The initial setup was straightforward. Within a half an hour, we had it set up and running. The setup is intuitive and the install is very much wizard-driven. There is no real agenda behind it. It is very much just click and go once you have finished your scanning, then it works straightaway.

It took two to three hours from the time that we set up the solution until it provided us with feedback on our IT infrastructure. It was very quick.

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MA
Senior Technical Support at Etisalat

On a scale of one to ten, where one means difficult to implement and ten means easy to implement, I rate it an eight.

The solution is deployed on the cloud and on-premises.

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SH
IT strategist at Convergent Wireless Communications

Overall, PRTG is easy to install and understand. We provide frontline support for our customers, but our more competent customers don't come back to us for any support at all. If they don't have the skills, they can install and do the basic deployment, but they require hand-holding and coaching for some things. Still, I think it's a straightforward product. Once a user gets started with the product, they don't need hand-holding for basic functions.

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Pierre-Anderson ELLO - PeerSpot reviewer
IT Manager at Cdci

La configuration initiale était simple.

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AW
IT Coordinator at ENGIE Renewables Ltd

Setup, is fairly straight-forward, but it can be a laborious task initially, once you have populated the sensors everything just ticks along nicely.

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CB
Senior Security Engineer at Fletchers Solicitors Ltd.

Our setup was very straightforward because we planned out what our estate looks like through network diagrams, decided on what metrics we wanted to capture, and then deployed it across. The product itself made it very easy for us to do that.

From setup to the start of data analysis took three to five days.

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MR
CEO at a tech services company with 11-50 employees

The initial setup was simple.

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Sachin Vinay - PeerSpot reviewer
Network Administrator at Amrita

The initial setup is straightforward.

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LS
Engineer at Datacentreplus

It was already in place when I started with the company. We've moved it across to another system and I've re-set that up and it was just a matter of installing it, setting it up. It was fine, no problems. The usual control-panel install wizard made it very easy to import our old data from our previous install into it as well.

It took about 15 to 20 minutes, from the time we set up the solution until it provided us with feedback on the IT infrastructure. That was after we imported all the other data into it.

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Bien A.Vitorillo - PeerSpot reviewer
IT Manager at Atlas Fertilizer Corporation

I rate PRTG six out of 10 for ease of setup from a beginner's perspective. Total deployment time was about a month because we had to do some studying and revisions. It was a continuous process because we would think about some improvements and apply them step by step. Two people were involved in the deployment: the network admin and our network security admin.

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TD
Infrastructure Manager at a logistics company with 10,001+ employees

The initial setup was relatively straightforward, as there were a lot of basic elements out-of-the-box.

As soon as any probes are in place, there is feedback straightaway from the system.

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Brian Massey - PeerSpot reviewer
Network Administrator at a educational organization with 501-1,000 employees

The initial setup was pretty straightforward. It's an application that you can run on a Windows box. I have it running on a virtual Windows server, so it's not a standalone operating system, and it can come off as an application.

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MahmoudMohamed - PeerSpot reviewer
Network Professional Services Team Lead at e-finance

The initial setup of PRTG Network Monitor is simple. It took approximately 15 minutes to deploy.

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KC
Senior Manager, Enterprise Infrastructure at a manufacturing company with 1-10 employees

Setting up PRTG was straightforward and took a few hours.

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TM
Head of Customer Service - Advanced Technologies at a logistics company with 501-1,000 employees

The initial setup is very simple and straightforward. It's not a complex process. A company shouldn't have too much trouble with the implementation process.

I can't say how long the deployment took. I can't recall the exact amount of time.

For maintenance, we update the solution regularly. That's handled internally by our team.

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CW
Systems Engineer at Converse Pharma Group

The initial setup is as straightforward as you want to make it. You will get out of it the time that you've put into it. It's absolutely fine and straightforward to the point. It's only when you go into more specific stuff, like custom sensors, then you might need a little technical support, but they are always there to help.

It took a week from the time we set up the solution until it provided us with feedback on our IT infrastructure.

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CN
Director of Infrastructure and Technical Services at a healthcare company with 5,001-10,000 employees

It's a complex environment. The initial setup was just as complex.

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PD
System & Network Lead at Beachcombers Vacations

The initial setup of PRTG Network Monitor is straightforward. The setup is very dynamic and took us approximately one month to have some data, and devices in it. We referred to a lot of documentation that was very helpful.

We were not very fluent in the software. 

I rate the initial setup of PRTG Network Monitor approximately three out of five.

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RC
Operational Management at Eleven

The initial setup was very easy.

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AJ
IT Manager at SILVERSTRING LTD

The setup was so easy: 

  • Insert IP address here. 
  • Is this your password? - Yes.
  • Do you have a VM server? - Actually, I do, thanks.

It then told me: "This is what you've got, and this is broken." Okay, thanks then.

From the time we set up the solution until it provided feedback on our IT infrastructure would have been about 12 hours.

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US
Student at The Islamia University of Bahawalpur

My opinion is that the setup was straightforward. It took seven people to deploy this solution.

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KB
Jr IT support at localnet

It was very easy for me to set up the product. They have this auto-discovery, and everything is online. Auto-discovery has helped a lot. So you don't have to go to configure everything individually. Everything will come up for you in just one click. 

If you have an enterprise, you should get help from PRTG pre-sale support as your setup may be a bit more complex.

In terms of ease of deployment, I would rate it 4.5 out of five. 

We don't really require any maintenance. Auto-discover should update automatically. If I need to add a custom sensor, then I just add it. 

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RV
ICT-Manager at Heinen & Hopman Eng BV

The initial setup is very straightforward. It's pretty easy to configure. it's not overly complex or difficult.

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Bien A.Vitorillo - PeerSpot reviewer
IT Manager at Atlas Fertilizer Corporation

For those who have no experience with PRTG, it would be quite complex. Luckily, we have an experienced and knowledgeable staff. Our team did not encounter any problems. The whole set up took two to four days.

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CW
IT Manager at a marketing services firm with 51-200 employees

The initial setup is next, next, next, then done. You can't go wrong.

The installer works. It installs prerequisites. If you want to generate a remote probe for a site, at the other end of a VPN deployment, it creates everything encapsulated. You hit next four times, then it is installed. 

It took two hours from the time we set up the solution until it provided us with feedback on our IT infrastructure. The hardest part was stopping auto discovery, because that goes out, finding everything. Sometimes, you're just not interested.

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AS
Information Security Analyst at a financial services firm with 51-200 employees

The initial setup was pretty straightforward. We took quite a phased approach so we were probably rolling it out over the space of six months. We took our time with it. The experience that we had was good.

From the time we set up the solution until it provided us with feedback on our IT infrastructure was within the space of a month or two. That was mainly due to the pace at which we rolled it out. We started to get some good feedback quite early on, during the first week or so, but overall the time it took was due to the speed of our implementation.

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RC
Network Manager at Baldwin Family Health Care

Setup was straightforward. It is too easy to use up sensors on fluff items (core switch, etc.).  Took effort to focus on key items, such as uptime, etc.

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JV
System Administrator at a government with 1,001-5,000 employees

Initial setup is as easy as it will get for a software of this type. The entire application core and probe literally install and run in less than 5 minutes. I am used to having dependencies and multiple modules taking over an hour to fully install for similar product.

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SH
Operador at Arteria Comunicaciones SA de CV

The initial setup is pretty straightforward. I'd rate it eight out of ten. It's very easy and not overly difficult to get everything set up.

The deployment times vary. It depends on the number of sensors, the type of infrastructure, et cetera. There are many factors, so you need to analyze every case.

We work with a couple of engineers dedicated to these solutions.

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MR
CEO at a tech services company with 51-200 employees

The setup is very easy, and for someone with no experience, which a few clicks, they can figure it out. However, if you want to integrate at a wide level, it will require some experience. I rate the setup a ten out of ten.

The deployment was short and took just about two to three minutes.

We provide maintenance services to customers, and this solution is suitable for larger companies. Most of the companies we work with are banks and government organizations, and if we include the interfaces, we are about 4000. It is also suitable for smaller companies, which can easily purchase the solution with minimal cost.

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ABHILASH R - PeerSpot reviewer
Network Security Engineer at Kerala State IT Mission

The setup of PRTG Network Monitor is simple. The deployment can be done in a few hours.

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Venkatesh Koppula - PeerSpot reviewer
Tech Specialist at a tech services company with 51-200 employees

The setup of PRTG Network Monitor is simple. There are five or six steps to complete it. 

We have more than two locations and for that two locations' network connectivities, we are using PRTG Network Monitor. For example, we monitor firewalls, switches, and for ISPs. For servers, we are using the Zabbix.

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WM
Post Sales Engineer at Corvit Networks

The solution's initial setup was straightforward. I had to enable FTP to copy the server and then install the solution over the server. Further, I was able to access it remotely via a web browser.

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Amos CLEGBAZA - PeerSpot reviewer
Technician-type internship at EIGSI La Rochelle, Ecole d'ingenieurs generalistes

It's not complex. We used eight people for deployment.

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YA
Dev Ops Engineer at a computer software company with 10,001+ employees

The initial setup was relatively easy.

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JR
CEO & Founder at SISTECO

The initial setup is straightforward and very simple. The length of time required for deployment depends on the size of the network but usually, we're talking about two hours.

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Mourice Guya - PeerSpot reviewer
Information Technology Technical Manager at Laser Infrastructure and Technology Solutions

The initial setup of PRTG Network Monitor was easy. The implementation took approximately a couple of hours.

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Heritier Daya - PeerSpot reviewer
Network Administrator at a financial services firm with 1,001-5,000 employees

The initial setup is straightforward and easy to deploy.

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MA
Service management specialist at a healthcare company with 5,001-10,000 employees

When we first built it, it was very simple, but we completely rebuilt our PRTG about four years ago with the help of an external partner. It took us about one or two months to deploy this solution.

We don't perform any maintenance as such. Just every now and then, we update to the latest version to keep it fresh. We're always interested in making sure that our environment is as secure as possible. That's why we always put in the latest code.

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TG
Engineer at a tech services company with 5,001-10,000 employees

When I joined the company PRTG was already setup. They subsequently added more servers, so I got to learn it through my colleagues.

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DP
Head of Technology Architecture - Head of Network and Security Centre of Excellence at a paper AND forest products with 10,001+ employees

The initial setup of this solution is fairly straightforward.

The deployment took approximately three months. There are a vast number of files and a level of complexity in our environment, but that is not the fault of the vendor. Unfortunately, given that we do not have a small environment, the deployment took time.

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GB
Network Engineer

The initial setup is straightforward. You just install it, and as long as you have got the right credentials and know the subnets to scan, it is fairly easy.

It took hours from the time that we set up the solution until it provided us with feedback on our IT infrastructure. However, in the time to get the core setup, we scaled it out for the rest of the business. The analysis that it provided was good and quick.

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SH
IT strategist at Convergent Wireless Communications

The initial setup was very easy. What you pay for this product encompasses everything. When we sell this product to a customer, we say "You can do it yourself, you don't need to pay for installation". So far, at least 70% of our customers are able to manage and there are some that don't need our help at all; however, there are occasionally a few customers who email or call us looking for support, in which case, we are always quick to help at no charge. This is all included in the price you pay for this solution. There are no hidden costs and the customers appreciate this.

Downloading and installation take less than five minutes, but after downloading, there is configuration to be done. Installing the software is only one part, about 30 to 35% of the whole picture. Our networking team needs to be organized because this is how we guide our customers in the right direction before the product arrives, which saves them a lot of time. We have a network team, server team, and a storage team. They are very structured and know how to do their job well — they can install some of the largest networks in just three to four hours. In the best-case scenario, it would take them less than a week to install PRTG Excel.

We encourage our customers to use the trial version first, to build a rating. By doing so, when they are ready to purchase the full commercial license, they will be ready to be productive from day one. 

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DA
IT Infrastructure Engineer at Runshaw College

The initial setup was surprisingly easy, the way the menus are all laid out. I set it up myself and it explained what to do, where to go. There were little pop-ups on the screen saying, "This is where to go for this, that's where to go for that." It made it all really easy to do. 

Also, adding servers or switches, it was auto-discovery, so I didn't have to do any config on that. You could just let it discover everything and then delete what you don't want.

It took about two days from the time I set up the solution until it provided feedback on our IT infrastructure.

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it_user407175 - PeerSpot reviewer
IT Adminstrator with 501-1,000 employees

It was quite simple although, as always, you have to get used to the terminology used which is unofficial.

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MH
IT Manager at Berrys Ltd.

The only downside - and it's a minor thing - is when I've uninstalled it. I usually install it on a server to use the probe. When you uninstall it, it requires a reboot and sometimes it doesn't quite warn you enough that it's going to reboot the server, so you have to be very careful.

From the time we set up solution until it provided with us with feedback on the infrastructure was 20 minutes. Install it and it's working 20 minutes later.

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AB
Network Administrator at a construction company with 201-500 employees

The initial setup was dead-easy. It was just pretty much "next, next, next," put in some credentials, set up a scan with the IP addresses and away it went. There really wasn't much to it.

From the time we set up the solution until it provided us with feedback on our infrastructure wasn't long: two to three hours max. Even with setting up the probes, setting up the scan, and the IP addresses, it didn't take long, maybe a couple of hours.

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RV
Regional Head of IT at a manufacturing company with 10,001+ employees

The initial setup for PRTG Network Monitor was not that complex, but you need to understand how it works, so it's not very difficult, yet it's not very easy. The setup for the tool is on the moderate side. On a scale of one to five, I'd give the setup a rating of three because if you'd like to effectively use PRTG Network Monitor, you need to set it up correctly.

It took almost a week to set the tool up correctly, but the actual installation was done in one day, with the bare minimum configuration and discoveries because it has a good discovery feature.

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JR
Senior Network Engineer at Axesat S.A.

The initial setup isn't overly complex. It's straightforward.

The deployment took about three weeks across ten servers.

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it_user1062024 - PeerSpot reviewer
Infrastructure Analyst

It was very easy to set up a trial version of the server and evaluate it for a period to see what we could get out of the product.

The time from setup of the solution until it provided us with feedback on our IT infrastructure was quite quick. Before the trial was over, we already had a lot more information than we had had before. It was worth definitely the cost of licensing it and paying for it.

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NH
Senior Network & Security Engineer at a construction company with 10,001+ employees

The installation is straightforward.

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GM
Group Information Security Manager at a comms service provider with 201-500 employees

The initial setup was very easy. There's nothing much to do, honestly. You just install the software on the core server and then you can install remote probes in any private sub-nets that you need and they will speak back to the core. It's very straightforward.

Within about a half an hour of installing it, we had information back.

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PM
Systems Specialist at a manufacturing company with 1,001-5,000 employees

The setup was super-easy. It was a simple click-and-go install, give it your basic SNMP strings and your subnet ranges, and away it goes. It took less than an hour from the time I set up the solution until it provided feedback on the IT infrastructure. It's really quick.

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Terry Cheung - PeerSpot reviewer
Managing Director at TopSOC

The installation of PRTG Network Monitor was simple and straightforward. It took us two hours to complete, because we needed to locate and identify the rejected data.

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Ahmed Nagm - PeerSpot reviewer
IT Solution Consultant at PCS

The initial installation was easy and it took approximately two weeks to cover all the network components.

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Nelson Sendino - PeerSpot reviewer
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education

The initial setup is pretty straightforward. It requires you to enter the IP addresses of what you want to monitor.

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AG
Network Engineer at a tech vendor with 51-200 employees

In the early days, we overloaded it a bit too much. We didn't distribute it out enough and had quite a lot of issues with it clustering, which I don't thing that we have entirely remedied now. However, its installers are quick and the web interface is exceptional. Once you get to that point, there are no problems at all.

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RC
Operational Management at Eleven

The initial setup is very easy. An average implementation takes one to two hours.

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JB
Cloud Engineer at Software Cloud Limited

The setup was straightforward because a colleague of mine used PRTG previously. He knew how to use it and set it up. I had a look at it. I had never used PRTG, but I found it okay to set up. I did a free trial on one device to see if it worked for us and I found it okay to set up.

It took a little while, from the time we set up the solution until it provided us with feedback on our IT infrastructure, because we wanted to get the probes right. It took a little while to set it up on our terms. We didn't just flood it out there. We took our time and got it out. It was used in Azure monitoring and, even though what we were getting was rubbish, it was getting something, and we wanted to make sure we put it out right.

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DM
Director at a tech services company with 1-10 employees

The initial setup of PRTG Network Monitor is simple. Adding a device for monitoring only takes a few minutes. The technician can add a device to monitor without problems.

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SA
Director at a tech services company with 1-10 employees

The initial setup was simple, really straightforward.

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DB
Cybersecurity Engineer at a tech services company

The initial setup is a tiny bit complex, but you expect these things to be a bit complex. However, it wasn't anything too taxing nor did it take a long time to set up.

It took a couple days from the time that we set up the solution until it provided us with feedback on our IT infrastructure from monitoring.

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it_user650931 - PeerSpot reviewer
Technical Consultant at Celerity Limited

It was quick and easy to setup new devices.

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RC
Operational Management at Eleven

Deployment was completed within a day. 

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JG
Senior Network Analyst at New Signal Systems

The initial setup was straightforward. It was easy to set up and implement.

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PB
Security Engineer at a wellness & fitness company with 5,001-10,000 employees

We just installed it, then started configuring sensors. That was about it. There wasn't much to it.

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DB
Cloud support engineer at grupo cma

The product was easy to implement. The simplicity of the tool is the key to successful sales on this monitoring solution. All the options are straightforward for the users as well. It's not that complex to implement.

To fully deploy the solution into our environment took a couple of days.

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JR
Network Engineer at a financial services firm with 201-500 employees

The initial setup was fine. It was straightforward enough.

I didn't personally install it so it's difficult for me to say how long it took from the time it was installed until it provided feedback on our IT infrastructure, but I assume it was within minutes of it actually being installed. The installation of the sensors is quite quick, so it would have been five minutes or ten minutes after installation.

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it_user1422201 - PeerSpot reviewer
Network Department MAnager at Engineering Consultants Group S.A.

The initial setup is very straightforward — it's just a simple cover server.

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it_user720498 - PeerSpot reviewer
Monitoring Specialist at a construction company with 10,001+ employees

Initial setup is straightforward. Not a big deal in general.

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RV
Regional Head of IT at a manufacturing company with 10,001+ employees

I did not have any challenges attempting to install the solution. It was quite straightforward, you do not need any training to install it. The experience was good.

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AK
Technical Manager

The initial setup is very straightforward.

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RP
Director - Operations at Shell Networks & Solutions Ltd

We found the initial setup to be pretty straightforward. It wasn't too complex. We didn't have any trouble setting everything up.

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MP
Systems and Network Engineer at a tech services company with 11-50 employees

The tool is easy to install, but it needs to be done by a technical team, because
you need to configure the network devices to connect with PRTG Network Monitor. It took two hours to install and configure. The configuration can be lengthy because there were a lot of devices, so more training videos could have been helpful.

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PB
Project manager at a tech services company with 51-200 employees

The initial setup was simple and easy.

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LW
President at a tech services company with 51-200 employees

The initial setup of the solution was easy. Our guys did some of it in-house and then we got an external party to help us, a local specialist. Implementation probably took about three months to get it to the point where we were happy with it.

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it_user865332 - PeerSpot reviewer
Engineering and Pre-Sales Manager at a tech services company with 11-50 employees

The initial setup was simple. 

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Buyer's Guide
PRTG Network Monitor
April 2024
Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.