PRTG Network Monitor ROI

Anton James
IT Manager at Silverstring LTD
It has definitely saved the organization money. We see ROI from the fact that the company hasn't had to employ another person to back me up because I'm fixing stuff in the middle of the night. It's like having another admin there to help look at stuff. View full review »
Anthony Grant-Marston
Network Engineer at a tech vendor with 51-200 employees
It has saved time, because it makes it easier for us to find and identify problems. In the past, we might have gone to four or five different monitoring systems. Whereas, we now just go to one. It is one interface (webpage). We go there and find out everything that we want to know. We paid quite a good chunk of money for it, but we don't have to pay for anything else (in terms of monitoring). View full review »
Lewis Stonier
Engineer at Datacentreplus
ROI is hard to measure on something like this. It has helped us out in identifying problems that are likely to happen or that are about to happen or even when they happen. We get notified as quickly as possible. To measure the ROI on that is not an easy thing to do. But, in terms of customer service, it has helped us because we are obviously much more proactive. We notice things before a customer reports them to us. For customer service there would have been some ROI, but it is hard to quantify. View full review »
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Callum Williams
Systems Engineer at Converse Pharma Group
We have gotten weeks and hours back from using the product. This solution enables our IT department to be more cost-effective. The time that you spend looking at stuff and monitoring services for updates, PRTG notifies you when stuff needs to be done. You could spend eight hours a week looking at stuff manually or you could just wait for PRTG to email you. Once you put in a couple of hours setting it up, it will just notify you to the business critical stuff, allowing you to plan ahead for your next week or month. View full review »
Jon Bowler
Cloud Engineer at Software Cloud Limited
The solution is actually costing us money. We're taking the hit on the subscription because we haven't been able to bill it to our client yet. When the contract with our client comes up for renewal, we will then factor this into the client's renewal. It is certainly letting us, as a DevOps team, have some sleep at night. We had a few servers that were limping and we were blind to them. We'd wake up each morning wondering if there was an email or a telephone call saying a server had gone down. This just enables to not worry so much about the solution. View full review »
Daniel Cattigan
Infrastructure Team Lead at a leisure / travel company with 501-1,000 employees
We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively. This solution has enabled our IT department to be more cost-effective. We can predict a lot of failures and schedule work a lot more effectively. This means we don't need as many people. When you don't know what's going on under the hood, you're always expecting things to go wrong. Then, you have extra staff around to make sure if things do go wrong, you can fix them quickly. View full review »
Andy Shephard
Information Security Analyst at a financial services firm with 51-200 employees
It has definitely provided us value. It's just that we haven't necessarily measured that value. View full review »
Shirwan Khan
Infrastructure Engineer at Lookers plc
This solution enables our IT department to be more cost-effective. For on call call outs, it helps with downtime, primarily. We're a retail business, so time is cost for us, and downtime is lost revenue. So we've able to reduce the amount of downtime that we used to have. We cover over 190 car dealerships around the country, and if an email goes down or the Internet goes down, we're able to combat that now ahead of time. View full review »
Tim Deighton
Infrastructure Manager at a logistics company with 10,001+ employees
It does help the IT department prevent or mitigate downtime. It allows us to pick things up which might not have been picked up that would have caused downtime. While there is a cost saving, it's rather intangible and difficult to state. View full review »
Adam Brown
Network Administrator at a construction company with 201-500 employees
The ROI for us is time, massively. We had an issue a few weeks back, it was after work hours and we had a server that had gone down. I was at home and noticed it - got the alert - connected up and fixed the issue. Most people didn't even notice. If that had been left until the morning, there would have been big issues for directors, time and money, if that server had been down. View full review »
Antony Gouldstone
Infrastructure Manager at a non-profit with 1,001-5,000 employees
The solution has enabled our IT department to be more cost-effective. It cuts down on downtime. This means we are not chasing after things that we don't need to chase. It is bringing to our attention the operational problems that we have, so we can focus our attention on those, instead of running around trying to figure out what the problem is. It is constantly ensuring our systems are up and running. They are in a solid position. If you look at the costs attributed to downtime, those have been removed. View full review »
IT Coordinator at ENGIE Renewables Ltd
The solution has definitely saved us time and money. Services need to be constantly monitored, if you don't have a good product to monitor these things you have to wait till something stops working and then use command-line tools to diagnose the issue. This is counter-productive. Mostly I know if a DC is starting to go down because it stops responding to remote desktop session calls. I don't know why, but that's the first thing that goes down. It flags up that I can't get the user remote desktop and that's the first sign that that server is going to go down very soon. View full review »
Group Information Security Manager at a comms service provider with 201-500 employees
Subjectively, it probably has saved our organization money, but it would be difficult to quantify it. View full review »
Graeme Barratt
Network Engineer
This solution enables our IT department to be more cost-effective by saving. The product provide a single pane to see a lot of information, especially at an engineering level. Looking at multiple products takes more time. Having a single pane in effect can provide all the information in one place. View full review »
Network Engineer at a financial services firm with 201-500 employees
It's possible that it has saved us money, but it's difficult to measure because it's a sort of intangible in terms of downtime and the cost of downtime, depending on the system. View full review »
Craig Williams
IT Manager at a marketing services firm with 51-200 employees
The solution has enabled our IT department to be more cost effective by insourcing some of our functions that we used to throw over the garden fence (outsource). It has saved us money because we are not paying a managed service provider to monitor 50 percent of our infrastructure. If there was a pricing/licensing model for smaller companies, this would provide me even more return. View full review »
Systems Specialist at a manufacturing company with 1,001-5,000 employees
It's hard to answer definitively, but I would say it has saved money because it has avoided system downtime by enabling us to be proactive. View full review »
Cybersecurity Engineer at a tech services company
It has saved us time. At previous companies that I have worked for, they have used similar solutions, which were not as good as this one. They still had to put a bit of work into working out why and what happened. This solution seems to give us an answer straightaway. This solution enables our IT department to be more cost-effective. The reliability of the solution means we are doing less work trying to figure out issues and optimize systems, as it is already supplying us with the information that we need. Therefore, it has saved us a lot of time and effort. View full review »
Darryl Potgieter
Head of Technology Architecture - Head of Network and Security Centre of Excellence at a paper AND forest products with 10,001+ employees
We have not been measuring ROI from a financial perspective. Rather, we are looking at measuring efficiency. This is determined by looking at how quickly we discover faults and how quickly they are remedied. We have just started with this. View full review »
Rod Cushman
Network Manager at Baldwin Family Health Care
Currently, we are using the free version. ROI was immediate after receiving notifications with low HD or RAM on servers. View full review »
Find out what your peers are saying about Paessler AG, SolarWinds, Zabbix and others in Network Monitoring Software. Updated: February 2020.
407,845 professionals have used our research since 2012.