PRTG Reviews

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ShankarHN
Reseller
IT Strategy, Management Consulting, Training and Development at a comms service provider with 1,001-5,000 employees
Aug 05 2018

What is most valuable?

* The product is simple and easy to implement. * The licensing is quick and simple. * I can create my own program sensor. This means I can add... more»

How has it helped my organization?

We use the product internally. Because we are a networking company, we are able to diagnose customer's network problems so our customers are... more»

What needs improvement?

We would like to monitor certain aspects of the user experience. We should be able to analyze the cause of end user experience, bad or good, so... more»

What's my experience with pricing, setup cost, and licensing?

When you buy PRTG, everything comes in one bundle. Licensing is very easy. It is not like SolarWinds or Ops Manager, where I can buy pieces... more»

What other advice do I have?

Don't believe what you see in writing. Deploy it, then test it. It is easy to deploy and cost-effective. Most important criteria when selecting... more»
SimonRose
Consultant
Technical Consultant at Celerity Limited
Aug 13 2017

What is most valuable?

* Network monitoring - it's able to collect lots of detailed information on network devices and network traffic. The... more»

How has it helped my organization?

Allows us to monitor devices better, and helps up to identify issues with the monitored device using current or... more»

What needs improvement?

PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t... more»

What's my experience with pricing, setup cost, and licensing?

My advice is to be clear with what you want to monitor before you start configuring. PRTG has a large number of probes... more»

Which solutions did we use previously?

We previously used WhatsUp for network monitoring, but it was more simplistic and did not provide the depth of... more»

What other advice do I have?

There is a free trial installation of PRTG available, which allows monitoring with 100 probes. Install on a server to... more»
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Monitoric40b
Real User
Monitoring Specialist at a construction company with 10,001+ employees
Aug 20 2017

What is most valuable?

Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other software, it's easy to... more»

How has it helped my organization?

Every department in my company uses this tool for SMS or e-mail alerts regarding its devices.

What needs improvement?

Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors,... more»

What's my experience with pricing, setup cost, and licensing?

If you're looking for a cost effective software I’d suggest this product. If you have worked with/used a more... more»

Which solutions did we use previously?

We have used SAP ITIM. We switched because PRTG is more cost effective then SAP ITIM monitoring.

What other advice do I have?

If you're looking for "easy", "simple", and "user friendly", I would recommend this product.
Rod Cushman
User
Network Manager with 201-500 employees
May 24 2018

What is most valuable?

* Ping monitoring * WMI for RAM * Hard drive space on servers * Monitors site uptime (and notices when it is down), along with thresholds when... more»

How has it helped my organization?

* PRTG has improved our visibility and response time to issues related to remote sites. * Nice product with an easy interface to use and a large... more»

What needs improvement?

Needs ability to monitor standard notification time (notify after X time). Web-based interface is easy to use, but it is cumbersome to make... more»

What's my experience with pricing, setup cost, and licensing?

Sensors on free version can run out quick. However, the ability to use the base version with 100 free sensors is great. The cost on other... more»

What other advice do I have?

It is a good solution. We are evaluating the advanced features and client PC application monitoring.

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What is PRTG?

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
PRTG customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
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