Ivanti Connect Secure Room for Improvement

KS
Manager - IT Infrastructure and Network at a tech services company with 1,001-5,000 employees

Pulse Connect Secure could improve the reporting, it is lacking in detail and should take the report automatically.

View full review »
Anandh Parathnandh - PeerSpot reviewer
Managing Executive, Client Coverage at Absa Group Ltd

I'd like to see additional dashboards in the solution. 

View full review »
Bharath Kumar Gajula - PeerSpot reviewer
Network Security Architect at a consultancy with 10,001+ employees

There is room for improvement. I'm concerned about the frequent vulnerabilities identified. As a security product, the number of vulnerabilities is concerning.

So, security features could be improved. 

View full review »
Buyer's Guide
Ivanti Connect Secure
March 2024
Learn what your peers think about Ivanti Connect Secure. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Ganesh Tedla - PeerSpot reviewer
Manager Network & Telecom Services; IP Network and Security Engineer at OSI

Pulse Connect Secure could improve by having better integration with NAC solutions, such as Cisco ClearPass integration with Pulse Connect Secure. Additionally, they need better integration with Microsoft Azure AD and Azure Authenticator.

View full review »
Oktay Ozkan - PeerSpot reviewer
System Security Architect at a financial services firm with 10,001+ employees

I don't have any downsides to report about the product at this time. 

View full review »
Naresh Rayakwar - PeerSpot reviewer
Lead architect at Tech Mahindra Limited

The product's price is an area where improvements are required. I have also dealt with some solutions, like Cisco, in the past, which were more expensive than Ivanti Connect Secure.

Sometimes, the product is unstable due to workload or other issues. The product's end users have to deal with the stability issues of the tool, making it an area of concern where improvements are required.

View full review »
PR
Senior Research Associate at a financial services firm with 10,001+ employees

The solution has difficulty functioning when I connect through public WiFi like an airport. Whenever you are prompted to go to a website before accessing the internet, provide your email, or acknowledge that use of the WiFi, the solution doesn't work. The solution can be improved by addressing the failure to connect on public 2-step networks.

View full review »
DZ
Network Security Consultant at Vibs

User experience and after-sales support could be better. For example, over the last couple of years, when this COVID scenario was going on, there were multiple attacks on these types of solutions. SQL has been attacked numerous times, and there were a lot of vulnerabilities, and our customers had to update and upgrade the devices every two weeks or every month. This was a headache. It could also be more scalable. 

View full review »
AM
Information Security Specialist at UAEU

An area for improvement in Pulse Connect Secure is the concurrent connections, particularly needing a license if you want to use Pulse Connect Secure with your Microsoft or Windows machine. My organization experiences issues with multiple users or even one user with concurrent or multiple connections.

In the next release of Pulse Connect Secure, I want it to become a converged infrastructure where you can get more features in one box. For example, you now see firewall products in the market that provide VPN, IPS, and firewall clearing or flushing features. At the moment, Pulse Connect Secure can only serve as your VPN.

As a user, I prefer a readily available virtual environment or a virtualization functionality, though I wonder if that feature's already provided.

I also want to see a PRA feature added to Pulse Connect Secure in the future, particularly a password management feature that would be useful whenever third-party users or vendors try to access Pulse Connect Secure.

View full review »
KM
Infrastructure Project manager at a manufacturing company with 10,001+ employees

We want to switch to another solution because there are some challenges with the support from Pulse. The quality of documentation is also not good. It is sometimes very hard to find documentation that provides a solution and describes how all this works.

I definitely miss a single pane of glass where we can have several clusters deployed across the globe. We should have the capability to manage all clusters centrally. Currently, we have to log in locally on each cluster to see what is going on there. A single pane of glass for monitoring and viewing the overall health of our solutions, services, and licenses is currently missing.

View full review »
EP
Engineer at SegurCaixa Adeslas

I would like the solution to be more secure and compatible. It also needs to improve integration with other systems.

View full review »
SO
Consultant at Saudi Telecom Company

The user experience has room for improvement. Sometimes when we have two profiles it is not easy to use.

View full review »
Ashish Kumar Rai - PeerSpot reviewer
Associate Network Engineer at a computer software company with 11-50 employees

I've had a customer face some issues with connection logs and live status. They had trouble with how many users were connected. There seems to be some sort of bug related to this that I would like to be fixed. We need to know how many live active users there are and we can't. We even updated the server, however, we still can't see the proper level of live connections. Right now, it's showing as 300 users and my customer does not have that many users in his organization. 

View full review »
Johan Derycke - PeerSpot reviewer
Network Security Engineer at Smals vzw

We would like to see them be a bit more swift in the changes in the protocols and the browsers. They are lagging a bit behind. Certainly, for the Pulse Desktop Client, they should really work on the modernization.

The stability could be better. There are sometimes bugs in the system.

View full review »
SM
Freelancer at 0

The solution must be more user-friendly. It must show more connection details and statistics to the end user.

View full review »
EA
Infrastructure and Cyber Security Senior Manager at a tech services company with 51-200 employees

The support team of the product needs improvement. Sometimes we have issues with multiple authentications, but there is no help from the support team. It is very dissatisfying.

Some emerging technologies like Zero Trust Network Access (ZTNA) have the VPN included even if you don't need to use it. The present process for Pulse Connect Secure is becoming old-fashioned; they need to change the product.

View full review »
Hari_M - PeerSpot reviewer
Architect - Performance Engineering at a computer software company with 501-1,000 employees

At the moment, Pulse Connect Secure is a pretty good solution, and I don't see any issues with it.

Currently, I'm not aware of a new or additional feature that's needed in Pulse Connect Secure, but it would be good if the team could look at how the speed of connection could be increased. Though it's quite seamless and I didn't face any problem with the speed, it would be better to improve the speed and keep going forward, especially as the industry's changing and people would love connections to be a lot faster.

View full review »
Jagadeesh J - PeerSpot reviewer
Product Lead at redBus

The most valuable features of Pulse Connect Secure are the user-friendly connection and interconnecting.

View full review »
Fatih Gedikli - PeerSpot reviewer
DBA Team Lead | Principal Apps DBA at Experteam

Ivanti Connect Secure needs to have faster connections. It also needs to improve the stability. 

View full review »
KD
Solution Architect - Hybrid IT at a tech vendor with 10,001+ employees

Connection-wise, Pulse Connect Secure could be faster, and this is its area for improvement.

View full review »
MP
Director of IT Technical Department at Prague Stock Exchange

This solution normally works but at times, we have had trouble with connectivity. Disconnections are not regularly happening but they do cause us problems. This type of instability is very serious and we don’t know why the disconnections happen. We have a license for 50 users and there are only 25 of us, yet sometimes it is a problem.

It is not easy to create a connection, so this is something that should be improved.

View full review »
GV
Architect - Cloud Serviced at a comms service provider with 10,001+ employees

Features that we would like to see in future releases include:

  • Zero test FDP (Fraud Protection and Prevention).
  • Improving customization like make an IVS for servicing multiple transactions from one customer. It is possible now but could be simplified. 
  • Bandwidth monitoring. It is functional but can be better with graphs, like exactly bandwidth is used per user. 
  • Telemetry or IPFIX support could also be useful for reporting. We can do that ourselves but it would be a good addition to the package.
  • An STP solution, which is relatively new to the market.
View full review »
it_user713916 - PeerSpot reviewer
2nd Line Firewall Engineer for UK&I Customers at Atos

It could be more user-friendly and not as complicated as it is right now.

View full review »
it_user297129 - PeerSpot reviewer
2nd Line Support at a tech services company with 501-1,000 employees

I'd like to be more user friendly instead of clicking\drilling down tabs.

View full review »
Buyer's Guide
Ivanti Connect Secure
March 2024
Learn what your peers think about Ivanti Connect Secure. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.