It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues. For example, if my remote support server goes down, I want to know about this before I need to use my remote support system to access a customer's computer in an emergency. 

I don't have many outages in my environment, however, when I do, I want to know about it as soon as possible.  Pulseway sends notifications directly to my phone, so I always know when issues arise.

Window updating and checking which endpoints are not performing up to the mark is a big task for us, it has improved my organization because it will give us a complete report. It will track all of the configurations of the system. You can run a report for asset inventory. It gives a report about the hardware that's running on the ground.

Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection. In addition to this, the dashboard is invaluable for our workshop based staff to be able to see and attend to critical systems issues at a glance to a dedicated screen.