Pure Storage FlashArray Room for Improvement

Alfadel Alharthy - PeerSpot reviewer
Infrastructure Services Manager at NAMA

I would like a feature to integrate with external or cloud solutions. For example, if I want to use this storage for a backup from the cloud, I want to have integration with the cloud vendors, such as Microsoft, Oracles, or Amazon. It could be available as an API to allow seamless integration. Additionally, the solution could improve by having native integration with a cloud provider, such as VMware or Microsoft, this would reduce the need to use third-party solutions to complete the task.

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DC
Operation Manager at a leisure / travel company with 5,001-10,000 employees

From a software perspective, it's been great. They've done a lot of things with VM integration from the Pure side. I would love for them to have a hyper-converged solution.

The costs could be improved. They still have a very good value proposition. I'm not arguing that they're too expensive, but if they want to continue to increase market share, they're going to have to come up with better ways to get the cost down. The availability of QLC NAND is much cheaper, albeit at a higher latency.

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John_Sweet - PeerSpot reviewer
Sr. Storage Engineer at Charles Schwab

I want to learn more about command line usage which I have not explored much yet. However, there are many automated solutions for repetitive tasks. I would like to see additional features like performance monitoring, configuring of alerts, and the customization of alert thresholds in the next release.

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Buyer's Guide
Pure Storage FlashArray
April 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
TY
Senior Network Engineer at US Dept of Energy Idaho Operations Office

We did have one hiccup with the integration of vCenter. When we were installing Pure Storage, we were using vCenter 6.7, which defaults to the HTML5 Web Client. The current plugin for Pure Storage doesn't show up in that client at all. You have to go and use the legacy FlexFlash client to see the Pure Storage plugin in vCenter.

I know that Pure Storage is working on this. They already told us, "Hereon out, we will be developing and only deploying HTML5 plugins." However, it's currently only in beta testing right now from what they've said. Getting that plugin out would definitely help us, because we don't have flash, or use it very actively. If we had that plugin in sooner rather that later, it would be awesome.

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Ricky Winandityo - PeerSpot reviewer
IT system infrastructure manager at Anabatic Technologies

The pricing could be better. It is a bit expensive. 

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BH
Enterprise Solutions Architect at a logistics company with 10,001+ employees

They're in a continuous act of improvement with a continuous delivery state. Everybody should be following their model right now. We are so impressed with Pure that even as we are an M&A-based company, if we acquire another company, Pure is automatically selected to be the storage that's going to replace whatever they have if they're not already using it. We have no complaints about how they run things.

I can't see where they can make anything better, unless, of course, they lower their prices even more. Even so, it's not so expensive. Even at the price point that they have right now, no one's complaining. 

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Ivan Monnier - PeerSpot reviewer
Infrastructure Analyst at Whirlpool Corporation

I don't really have complaints about the solution. It works really well. We are using Pure for something simple, which is just running a small VMware firm. That's why I don't have any other impressions. It works and I'm happy with it. I don't have any problems with the storage we have.

I’m not sure if there are features missing. I'm the one who chooses the technology; however, after the implementation, I don't have too much contact. I'm not in the operations, I'm not working with the console, creating or putting up a launch. I'm not doing that kind of operation work, so I'm not sure what might be missing.

When we start having some issues with transformer attacks and security threats, I had to contact Pure to ask about software patches. With other vendors, they contact us immediately. They would say, "Hey, we had these vulnerabilities. We need to install these patches, and this is super urgent. And we need to do it now." Yet, with Pure, in a couple of situations, I can remember we tried to go to them and send an email or open a support case to ask them, "Hey, I'm pretty sure you are aware of these threats. Are there any patches or updates available, so we can protect those systems?" There were patches available, however, for some reason, we had to ask. It was not proactive communication.

I want them to initiate contact and have automatic requests for their clients to get the patching. Especially if there are critical security issues. I would expect them to contact us immediately and tell us, "Hey, we identify the security threats, and let's plan together how to implement the security patches or whatever is needed to secure systems."

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DM
Infrastructure Systems Team Lead at a manufacturing company with 10,001+ employees

There should be improvements in internal data management. If we suddenly dump large amounts of data onto the storage system, it takes a while to process it. The vendor has said that it would be fixed in future releases.

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VinceVitro - PeerSpot reviewer
Senior Storage Architect at a healthcare company with 1,001-5,000 employees

The GUI could improve, it could be more intuitive. There is hidden functionality.

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Murray-Kelleher - PeerSpot reviewer
IT Technology, Operations and Security Consultant at a construction company with 5,001-10,000 employees

It would be good to have metrics of the box's performance so we can see what it delivers, but currently, I can't see what it's actually doing—things like CPU and how it's coping.

For the next release, I would like to improve on certain functionality. They have a thing called SafeMode. So, I'd like some kind of SafeMode Manager because the SafeMode is a good feature, but it's very basic in its functionality.

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RG
Storage Specialist at a healthcare company with 10,001+ employees

In the configuration, which we brought in or tested it in, it has a very limited config as far as the array goes. That said, it still did more than our anticipation. 

It's going to be a hard one to manage. They have most of what we were looking at, including some things that we're looking at down the road. The growth on this particular array is almost unlimited for most shops. I would say they still need more enhanced speed, however, that's always a thing with storage.

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MW
Head of presales team at Aptronics

Pure is not designed to be a backup storage. It would be nice if Pure had something in its portfolio that provided higher deduplication and compression for backups. It would be nice to get specialized backup storage with immutability, multifactor authentication, and very high deduplication and compression without sacrificing performance.

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Kleber Fernandes - PeerSpot reviewer
Diretor Comercial at a security firm with 1,001-5,000 employees

Improvement-wise, Pure Storage FlashArray must support real-time incidents. I think that Pure Storage should improve its pricing.

Currently, the solution fails to support file screening. I want to see the solution supporting file screening in the future.

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SR
Manager I.T. Infrastructure at a financial services firm with 5,001-10,000 employees

In the next version of this program, I would like to see increased security, higher encryption, and faster throughput.

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RJ
Executive Director of Computing and Information Systems at a university with 5,001-10,000 employees

The way Pure Storage does the controller storage warranty or replacement has been an issue for some people who just replace the controllers every couple of years, and that's where some of the confusion with pricing and support has come in. They should be clear on the way the controller replacements happen, as it is important to know whether or not you can get a good return on them, because it can be a little confusing.

I rated the solution as a nine out of ten because I knew about a disk failure. Other than that, it would probably be a ten. Disk failures are out of anybody's control. 

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KS
MTS - Core IP Engineering at a comms service provider with 10,001+ employees

Larger capacity and more storage ports would be the two things I'd like to see.

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SajithEruvangai - PeerSpot reviewer
IT System Specialist - Operations & Infrastructure at Daman

Data reduction is an area that needs improvement. There is a garbage collection service that runs but during that time, system utilization increases.

Integration with VMware tools can be improved.

The reporting can be better.

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PH
Solutions Architect at a wholesaler/distributor with 1,001-5,000 employees

I like what they're doing, but some of my customers complain that they do not have all the bells and whistles and knobs to fine-tune workloads that some of the competitors have. In my opinion, that's good. All customers don't have dedicated storage gurus, and they can get themselves into trouble if they fine-tune too many of those high-performance knobs, but they do get knocked down. Pure Storage takes a hit in the minds and opinions of some of the customers because they cannot customize things as much as compared to a legacy storage provider's appliance such as NetApp, Dell EMC, or even HPE. I personally think 95% of my customers are better off letting the system fine-tune itself. That was something that you needed to do 12 or 15 years ago, but now with all-flash, the technology can handle what it needs to handle. Customers just end up shooting themselves in the foot if they are tweaking too many default settings.

Pure is typically more expensive than everyone else. They can work on the price to make it more competitive.

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JK
Senior Systems Administrator for Research at Chapman University

In the higher-education industry, things moves slowly. We are still looking forward to implementing the full list of their existing features. 

In terms of the future, I have been excited by some of the copy data management stuff that they're talking about building into the environment. I've done a lot of automation work using their existing features and tools, so I'm always looking forward to extensions of their API. They're also talking about extending their phone-home centralized analytics interface (PureOne) into a does-everything management console with a list of new cloud, WAN, and backup features, but this doesn't seem finalized. 

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Oleg Gussar - PeerSpot reviewer
Head of Administration Group at a financial services firm with 1,001-5,000 employees

The price of Pure Storage FlashArray could be better. 
I don't think NEW features are needed. And I want to point out that the Pure team regularly updates the functionality.

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JS
GIS Group Manager (Server, Dir Services, DBA, SAP BASIS/Sec, Mainframe, Storage, Network, & InfoSec) at Haworth

What it needs to do is work a little closer with solutions, like VMware, so it understands the particular workloads that are on it. Today, it does not understand the applications which are running against it. 

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DF
Sr System Engineer at Stanford University

The data reduction is working well for the expected usage of VMs and other stuff like that. I do see it's not working very well for already compressed data which is expected. I know this solution is true to the expectation and how it's advertised.

I would like to see active replication. I know that it's available now but I haven't tried it yet. I hope that it works.

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Masood Khan - PeerSpot reviewer
Lead Storage Analyst at CLSA

Pure Storage FlashArray could improve some aspects. There are certain features that are good and there are some features that I see some issues with at the technical level. Those issues are related to replication. They need to resolve those issues, which I have already highlighted to the Pure team. Additionally, there are some issues in the active cluster that could improve.

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VM
CIO at a manufacturing company with 1,001-5,000 employees

The price of the solution can improve.

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JD
Cloud Solutions Architect at a tech services company with 10,001+ employees

We understand that they're thinking about it, but one of the things that would be nice is if they added some basic file-level capabilities to the platform. The idea is that they would run a basic NFS or CIF share from the controllers. FlashBlade is the powerhouse for File and Object storage, but if you don't need all that power, a lightweight file function would make FlashArrays more versatile.

The other thing is multiple key support for encryption. The standard solution encrypts the whole array, but we also have certain tenants that use dedicated LUNs. So, it would be nice if, in addition to just supporting the VMware stuff, we could have a per LUN key. Even better would be interfacing with an external Key Management Server (KMS) so that tenants could manage their keys.

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MD
Virtual Storage Administrator at a financial services firm with 501-1,000 employees

Pure Storage FlashArray is painful in certain areas, and because of this, in my company, we wish it was made to be a bit more user-friendly, especially in a VMware environment, so that it can be made less of a cumbersome process. I don't know if its less user-friendly nature in a VMware environment is indicative of some of the encryption features and other stuff of Pure Storage FlashArray. Pure Storage FlashArray would just be easier to manage if it didn't have to jump through so many hoops.

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CB
Senior Data Center Solutions Architect at ChaanBeard.com

They need to find another way of doing data protection, RAID is not working very well. It takes performance away from the SSD.

I would like to have multi-cloud integration.

Latency needs a bit of work. It's pretty good but it needs to get below 300 microseconds. Then the data reduction would be excellent. On average I see twelve to one data reduction.

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Tim Kovars - PeerSpot reviewer
Sr. Systems Engineer at Quarles & Brady LLP

Mainly, just some nit picky stuff, like allowing servers and volumes to be grouped. Therefore, it would easier to work with them in the GUI.

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JB
Infrastructure Engineer at ISAM

Its price could be cheaper. It is not the cheapest one out there, but I'm not directly involved in the figures and negotiations. 

In terms of features, we are really happy with it. We haven't had it long enough to give feedback on that.

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SS
System Administrator at a government with 1,001-5,000 employees

In the next release, I would like to see file-level encryption.

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Vladimir Blazek - PeerSpot reviewer
Solution Architect at Storage One

I don't see any major issues with Pure Storage, but one thing to note is that Pure Storage can be seen as a premium product, and other vendors are catching up in terms of performance and features. However, overall, the feature set and performance are excellent.

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David Ivorra - PeerSpot reviewer
CEO at Lynx View

Pricing could be better in comparison to other solutions. The amount of storage the customers receive is approximately 20% higher when you compare it with similar solutions. So it can be a problem when you are positioning the product.

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DG
Systems Engineer at a tech services company with 1-10 employees

I can't think of too many features that need improvement. There are no bugs, it just works and it's stable. The graphical interface is perfect and really simple. Someone who understands storage can figure it out within a couple of minutes. There are really no drawbacks.

The only minor issues that come to mind are that, every once in a while, a hard drive will go bad. Also, the solution should be cheaper.

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JB
Sr Manager at a manufacturing company with 1,001-5,000 employees

I would like to have an easy way to determine the cost per VM so that I can present a solution to our customers. We're going through a transformation where we are trying to run IT as a business. I need to know how much a VM costs, so I need to know how much the compute costs, how much the storage costs, and how much the backup costs. It's really difficult to go to every single product and try to decipher how much I've spent on each of the products. It's not always as easy as just dividing, saying well this must be the cost. I'd love to be able to get that data out of Pure and into vSphere so that I can just see, by VM, how much we should charge our customer.

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AC
IT Contractor at a financial services firm with 51-200 employees

We're quite happy with eh solution overall. I can't recall coming across any features that were lacking. 

There was some complexity in the initial setup.

While they've improved a lot, many features have been released recently and they are not that mature just yet. My understanding is they just released some features, for some transport services over the NVMe and then the file service. However, the file service is not so mature. I had some problems with the file service when we used it. 

Other new features, such as the active clustering over the FC, and the verification over the FC feature, we didn't use. We have to have a trial on it first before commenting on it.

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RS
Storage Solutions Architect at a manufacturing company with 1,001-5,000 employees

I think the areas that they have been working on for quite some time are the CIFS and SMB Shares, that is, being able to mount them directly. I think they're on the right track.

One wish I have is that they will have a solution to help archive data to the cloud, that is, a Cloud Tiering Appliance.

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RG
Associate Director of Cloud Engineering at ZS Associates

The real need that we have is around other backups. Obviously, it has its own snapshot concept but beyond that, having a separate backup system in the Pure ecosystem itself, in that space, would make it all integrated within a single organization and we wouldn't have to deal with multiple companies. That's an area where we thought Flash Blade could serve our needs, but it seems it can't.

Also, for one of our systems, the data reduction that we had initially anticipated when we bought Pure and we moved over is way lower than the expected reduction. It depends on the workloads, of course. But that has been a challenge at times. Because of that, we now need more storage. We are going to have to use the guaranty that they provide when you purchase: If it doesn't meet the overall capacity needs, then they will provide extra storage.

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TN
Manager of Technical Management at a healthcare company with 10,001+ employees

I would like to see the NAS add-on component become more fault-tolerant than just a single virtual machine running inside the array. I'm unwilling to use it for that reason. I have other solutions that work, but I would use it if they had a little bit more fault-tolerance or if somebody explained to me that it's better than I think it is.

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KF
APAC System manager at a pharma/biotech company with 1,001-5,000 employees

I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS.

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RG
Senior Director of Databases at a wellness & fitness company with 501-1,000 employees

The support for NFS protocols right out-of-the-box need improvement. I'm used to other storage vendors who have NFS support right out-of-the-box, and Pure Storage doesn't seem to have anything. We have shared APPL_TOP on our Oracle ERP, which would require an NFS type of storage. So, we had to resort to building our own NFS VM, then attach Pure Storage to it, and have it go through the server. This didn't really serve our purpose, as it's a lot slower because it's now going through a VM installer NFS server.

While we know Pure Storage supports snapshots, we haven't been able to implement databases or replication using them.

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LR
Fresh Operations Manager at Jerónimo Martins

Pure Storage FlashArray could improve by being more secure.

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TS
IT System Engineer at a tech services company with 501-1,000 employees

The solution is not cheap. It's much more expensive than DataCore. It costs much more. 

The improvement I would expect from them is maybe more if there is integration with VMware. We are also using Amazon Cloud to provision snapshots or to move or to copy snapshots to Amazon. I would expect more integration within Amazon. Amazon has tree storage or last tier so we have that as an option instead of keeping it in Pure Storage as it costs a lot of money. If they offered a hybrid cloud, for example, it would be very helpful.

The solution needs to ensure they have good integration with VVol. VVol is the future of VMware. I have spoken with Pure Storage engineers and they have an integration with vVol. They have a kind of plug-in for VMware to work with VVol, however, it's not mature enough. It's my understanding they're working on it to get it done on that side. More integration with the Windows Server for snapshots would also be helpful. 

One year ago I found that instead of having the new Pure Storage FlashArray on-prem, you can have it in Tokyo or you can have it in Virginia - it depends where you are. You can just pay a certain amount per minute and you can have a Pure Storage that you manage from your prem, but have it on Amazon. That may be in production. It will be a useful attribute.

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PG
IT Manager at a consultancy with 5,001-10,000 employees

I would like for them to do testing on their upgrades. 

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PS
IT Director at Obstetrics & Gynecology of Indiana, P.C.

I would like to see more detailed reporting on the data. Sure, it is great to see usage, trends, latency, and all the common stuff. However, it would be nice to know what are the exact VMs usage after deduplication and/or what that VMs actual latency and bandwidth is, outside of VMware.

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Red Hsu - PeerSpot reviewer
Project Manager at Logicalis

It falls far short of protocol support. Our customers frequently ask us how we can use NFS or if we can use it as a copy or something similar. If you have any suggestions, I believe they could use more protocol, and have easier automation.

Automation could be simplified. For example, we can ask the storage to create a folder and then monitor it automatically.

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CF
KYC Quality Assurance at a financial services firm with 10,001+ employees

The system has dual controllers but does not have a high level of resiliency built-in. For what the peak says, I'm very happy with it. However, if you compare it to similar devices with multiple controllers that are scaled-out, it's not a true active-active.

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Animesh Kumar - PeerSpot reviewer
Professional Test Engineer at DXC Technology

I think replication is one area that still needs improvement. Earlier, Pure Storage FlashArray only had IP-based replication. There was no API-based replication, but they have enhanced the feature now. However, they need to work on API replication for C-type of arrays.

It would be good if Pure Storage FlashArray gave a library-type access.

Maybe, small box releases could be utilized for backup purposes such as Data Domain offered by other vendors.

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it_user211857 - PeerSpot reviewer
IT Program Manager at a media company with 1,001-5,000 employees

We have found that the NAS portion of the software has limitations. For example, the number of Filesystems is limited, which is not the case on the EMC VNX. 

The service team assigned to the project has good, hard-working people, but we are not receiving the kind of care we should receive to get the project done.

As for IBM, they could increase the maximum storage capacity so more disk shelves can be added.

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MM
Team Lead for Storage and Back-Up at a comms service provider with 201-500 employees

Pure Storage FlashArray could improve in the area of cryptographic information in the consoles. The user-friendliness could improve. The Pure Storage FlashArray team should come and log into the system with their maintenance credentials and then pull out the information as evidence of cryptography.

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KA
Chief Technology Officer at perfekt

Pure Storage FlashArray could improve the recent file storage capabilities because it is lacking a lot of features.

The integration with other vendors, such as antivirus and security vendors they are lacking.

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TE
Hardware Architect at a comms service provider with 5,001-10,000 employees

Many high-end platforms from other vendors like Dell EMC or Hitachi, their backend has Active/Active architecture, unlike Pure Storage FlashArray which doesn't utilize an Active/Active architecture on the backend. Instead, it has an Active/Passive architecture. Its frontend is Active/Active, but its backend is not. I see this as a disadvantage of this product.

The highest storage capacity of Pure Storage FlashArray is the petabyte, and it should be expanded. This is what I'd like to see in the next release.

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AM
Manager, Enterprise Infrastructure at a tech services company with 1,001-5,000 employees

Beyond a certain amount of petabytes, you have to have a separate system. Basically, it's not infinitely scalable. 

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MS
Solutions Architect at SC PROSERVICECORP SRL

The price of this solution is high and should be lowered.

It is not possible to create a cluster on top of multiple arrays.

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SB
Supervisor of Systems Engineering at a computer software company with 501-1,000 employees

I haven't really had a bad experience or something I think that they can improve on. I'm not saying that to be really nice. The way the platform works, the way that their sales team works, the way their support team works, everything just works really well. If they could make it cheaper, that would be something.

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AV
Senior Vituralization Manager at a financial services firm with 10,001+ employees

The solution needs better IOPS for the storage. That's where most of the user requirements come from.

We would like to see better troubleshooting aspects. It helps us if we can find out where the problem is. Right now, it's difficult. Sometimes it's difficult to pinpoint the issue. If they had more visibility and more troubleshooting feature built into the tool that would really help.

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DT
Head of Infrastructure at a wellness & fitness company with 1,001-5,000 employees

In the next release of the solution, I would like to see Vormetric native block encryption.

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SK
System Administrator at VERIFI

I would like the ability to swap out the network adapters into it. So, without taking out the whole controller, I would like to be able to swap adapters. This would make things easier.

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CG
CEO at Intellect Dynamics

The time-to-market could be better at times, but I think that's true for all vendors of hardware.

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it_user302121 - PeerSpot reviewer
Information Systems Analyst at a pharma/biotech company with 10,001+ employees

It doesn’t provide enough information on performance analytics. For example, Nimble Storage has Infosight, which provides data; Pure Storage doesn’t have an equivalent. It has every other feature, but more data would be the only thing missing.

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TS
Chief Consultant and Architect at Tahir Professional Services

There is definitely room for improvement.

Overall, the solution is pretty good, although it does have certain gaps. There are many features which need to be added, particularly on the replication side. 

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JB
Director of Information Security at a healthcare company with 1,001-5,000 employees

The capability from Pure as far as sharing out files and things of that nature is a little bit lacking. However, I know it's coming so I'm not upset that it doesn't exist yet.

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PD
GIDC India - Architecture Design and Engineering Leader at a computer software company with 10,001+ employees

Pure Storage support could be a little better. 

The pricing can be a bit high.

In general, I'm quite satisfied with what product they have on offer, and what new features are being released.

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RZ
Manager of IT Department at Office of Technical Inspection in Poland

We need to add more storage in Pure Storage FlashArray with the cluster mode activated for us to have better performance.

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NW
ICT and Security Specialist at a comms service provider with 10,001+ employees

In the next release I would like to see integration into other third-party player providers like Google.

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BP
Systems Engineer at a government with 1,001-5,000 employees

The price of this solution could be improved.

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MB
Director of MIS at Watson Clinic

I don't deal with the day-to-day management of it. I'm sure that, from a technical perspective, the ones who manage it would be able to tell about you something that needs improvement. From my perspective of the acquisition and ongoing support, I don't see any.

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FP
Systems Architect at a financial services firm with 10,001+ employees

A three wave application or multi-wave application synchronization would be an improvement. 

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NG
Infrastructure engineer at a healthcare company with 1,001-5,000 employees

I would like to see more cloud integration. 

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RS
Storage Solutions Architect at a manufacturing company with 1,001-5,000 employees

I have not been able to find one yet.

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SB
Platform Technologies Lead Engineer at a energy/utilities company with 1,001-5,000 employees

The price could be better.

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JN
Sr IT Analyst at a local government

We only want to manage our virtual environment so this program has all the features we need. We're pretty straightforward customers. I don't see anything that needs to improve as we only use the standard features. 

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DS
President and Principal Architect Engineer at Technetics

There are things that they are doing with the interface all the time to make it better. It is not the easiest to work with, but it is getting close. As far as interfaces, I always liked Nimble's interface the best. Though, Nimble's interface has been stuck in the mud for the last three to four years since HPE took them over. There hasn't been a whole lot of changes to Nimble. Whereas, Pure Storage has been continuing to improve, which is pretty good. It is not top of the market, but it is getting there.

The UI reporting is adequate. 

The setup needs to be improved the most. They can do a little more with the user interface, but the setup is what I would like to see made a bit easier.

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PM
CTO at a wellness & fitness company with 201-500 employees

The documentation has gone along with the idea of "it's simple to use." In some cases, we get into very in-depth conversations around the movement of specific data and, what's more, chunk sizes. The documentation lacked any description or information on that.

It wasn't until we got to a point where we had changed out everything front-ending the platform, and got past that conversation and we rose up past helpdesk and fact sheets and documentation, and before we actually got to somebody who knew about it, there was community knowledge within Pure that knew that problem existed. Having that front and center, where we could have searched and looked for that information, would have answered our questions and caused me to rate it as a ten.

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RC
System Administrator at a financial services firm with 1,001-5,000 employees

We would like to see more cloud support, which we know is coming, although it's not out yet. It's going to be released in the next versions. That would be the biggest win, if additional cloud support is built into the array.

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PK
Technical Consultant at Injazat Data Systems

FlashArray's capacity for forecasting should be improved because it needs to be a bit more current. I think it's bundled with the deduplication and other compression factors. We need more user interfaces for forecasting in this software and more interfaces need to be integrated with this array management tool. 

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DM
IT Supervisor at a financial services firm with 501-1,000 employees

I would love to see a true one click upgrade solution. Right now, you have to click and schedule an appointment with Pure Storage to be able to upgrade. I would love for it to automatically download, install, and fall-over every controller as it updates.

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JD
Head of Infrastructure Architecture at a manufacturing company with 5,001-10,000 employees

We would like to integrate it more with our backup solutions.

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FR
Datacenter Systems Engineer at Logicalis

The product should improve its response time. I have also encountered issues with its configuration. 

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Itamar  Garcia - PeerSpot reviewer
SAP Services Manager at Think about IT

The only feature the solution lacks is self-backup. If you're working with different processors, you need to install different software tools to back up. But if it were directly available, it would make things very easy. 

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JM
IT Manager at a educational organization with 10,001+ employees

It is way in excess of what we need. If anything, we could see a bit more speed. I'm just comparing it with what some of my colleagues who are implementing their own systems do.

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DA
Enterprise Account Executive at a computer software company with 11-50 employees

The solution needs an integrated NAS platform, file platform. The file functionality could be better.

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SM
Soporte TI at a university with 1,001-5,000 employees

We would like to be able to connect to data tape for backup, specifically to the LTO backups.

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GM
Project Deployment at a tech services company with 11-50 employees

This product has only two active controllers, whereas other solutions can have more. This is something that needs to improve.

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MZ
Sr. Cloud Systems Engineer at a computer software company with 1,001-5,000 employees

It would be nice to have a little more control. I feel like there is too much automation; the user doesn't have any manual input. There's not a lot of options for the administrator compared to other solutions

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JW
Infrastructure Architect at a wellness & fitness company with 1,001-5,000 employees

A year ago they promised that they would be able to read through the database encryption with more metric and they have not delivered on that patch, which is significant because it gives us back so much more storage room. We want to be able to read through the encryption.

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CC
DBA at a financial services firm with 1,001-5,000 employees

In the next release of this solution, we would like to see automated copy data management for SQL Server.

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SV
Cloud Infra Manager at a university with 5,001-10,000 employees

I'd like to see a move towards individual VMs for what the performance of each VM is in a VD infrastructure. I can see the overall volume, but I would love to see things in a more granular level on the VM side. I'd like to say "Hey, this particular VDI, what is the performance on that? How much IO is it using, what are the issues, what is CPU?" etc. I'd like to see that layout in the portal. That would be great for us.

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DK
Senior Manager of Technical Alliances at a tech vendor with 1,001-5,000 employees

I would like to see some improvements on the FlashBlade side around the CIFS space support. I am not super familiar with all the different NAS protocols that they run on their box, but there could be some improvements made on SMB CIFS side.

Some of the FlashBlade protocols could use a little love. There are obviously some new enhancements. There is no dedupe on the FlashBlade. It is compression only. There is no replication. So, Pure is going to try to partner that product with ObjectEngine to bring in some of those features, and I'm not sure how all of that will work out. I'm not familiar with ObjectEngine yet, but we'll see how it goes.

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FL
CTO at Ticel

I would like to have support available in Spanish.

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JE
Pre-Sales Engineer at Cisco Systems, Inc.

It needs to improve its price.

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PS
Infrastructure Architect at a government with 1,001-5,000 employees

The new features that they are coming out with are very compelling for us, especially now that they have a partnership with AWS it will get some traction in the coming year. We will certainly be going with VMC on AWS. It's very compelling for us now that it's working with VMware.

There's nothing that they could improve on. They've been brilliant all the way through. We've had no downtime, no problems, easy installation; it just works.

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KH
Principal Engineer at a tech consulting company with 1,001-5,000 employees

Historical analytics would be useful. At the moment, they don't have any type of application built for historical analytics.

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AZ
CIO at NGS srl

Replace SSDs in the lower-end unit. 

Some services could be inserted directly into the SAN, so Pure Storage could complete with the HyperFlex.

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AD
QA Engineer at a tech vendor with 11-50 employees

Part of our company works on Dell EMC because Pure Storage did not have synchronous applications when we were purchasing our products.

If Pure Storage had its features at parity with its competitors, it could move ahead. 

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DB
Chief Architect at VLSS LLC

We work with a lot of Oracle customers. We would like to see more development on their Copy Automation Tool (CAT) for Oracle, as well as better integration for our customers running Oracle VM.

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DA
Implementation and Support Engineer at PRACSO S.R.L.

The solution itself is pretty solid. Perhaps the time available for selecting upgrades or for scheduling things could be improved. On a couple of occasions, the waiting time for an upgrade has been pretty substantial. 

In the next release, I would like for them to support file systems on the lower-end models, like the X-10 or X-20. 

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JV
Technology and Architecture Deputy Manager at a financial services firm with 1,001-5,000 employees

The problem is that we can only make a few groups, around five or six groups. I like groups and we need a lot of them. We had to put all the information in only a few groups and cannot make a more detailed separation of them.

This is the only problem that we have in the two years of working with Pure Storage and it is not an important problem. The interface that this solution has is really good. It senses all the errors. We get good support from the vendor. 

The price doesn't really matter. It's very expensive, it can be cheaper.

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RW
Infrastructure Engineer at Paylocity

We have undergone upgrades of controllers with mixed results. Some have gone well, and some have not gone so well.

We would like more extended historical data to help with some of the capacity planning. This is something that we are asking for all the time. E.g., what was the historical performance of this particular volume? So, we would like more historicals.

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SS
Systems Admin at a government with 1,001-5,000 employees

We do have an issue with the vCenter integration. Pure Storage says it has a lot of free space, but vCenter says its completely full. This is because their dedupes are saved as space, but Vcenter still detects the disk as completely full. So, we do have an issue with that. Therefore, we would like to see improvements with the way it integrates with vCenter for picking up dedupe.

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FF
IT Director at a tech services company with 51-200 employees

Going forward, don't complicate things for the customers. 

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RF
Sys Admin at a consultancy with 1,001-5,000 employees

I would like to see box-to-box encryption on replication included in the next release. 

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it_user186294 - PeerSpot reviewer
Storage and Backup Engineer at a healthcare company with 501-1,000 employees

The overall scalability for this product could be improved as well as having a single console to management multiple arrays. The scale is constantly being addressed as SSD drives get larger so will the overall capabilities of the arrays.

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GC
Project Manager at WFSFAA

The price should be lower.

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SC
Team Lead at a tech services company with 51-200 employees

As partners, we should have the option to download the software, rather than have to go back through Pure to obtain it.

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TR
Chief Technology Officer at a healthcare company with 1,001-5,000 employees

There's always an opportunity for new feature functionality. It's just a question of what that will be and what does the future look like?

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JM
Systems Analyst at a government with 501-1,000 employees

The big thing would be to simplify the compatibility to Openstack. The Openstack going into Nova works really well, but if Pure had a few more of those features that would be my win.

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MA
Strategy Manager at a tech services company with 51-200 employees

Pure Storage will have issues with positioning in the near future since its a relatively new company. For now, customers need a PoC to trust using the solution, as it can't stand on its brand name alone. They need to improve Pure Storage's marketing.

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MS
Principal Product Manager at a tech services company with 11-50 employees

They have a product, FlashBlade, which is their object storage integration, and that's something that we haven't integrated with yet. This might be an area for additional focus as it would play into scalability, because the very nature of object storage is that it's infinitely scalable.

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EP
Director at a healthcare company with 1,001-5,000 employees

I would like to see support for NVMe, end-to-end.

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CS
Director at Engage

Everything could be cheaper. Other areas where we would always like to see improvement with products like this are in compression and deduplication. Increasing the overall storage efficiency of the platform would be great.

One thing I'd like to see in a future release is integration between their main storage array and what they call their FlashBlade product; to be able to snapshot directly from the primary array into multiple different backup copies on FlashBlade. That would be an intriguing and interesting feature for us. Other than that, we've not had any big needs or demands.

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MR
System Engineer at a consultancy with 1,001-5,000 employees

The credentials on the iSCSI interface are only available to type in with the Chrome browser, and not with the Firefox browser. Hopefully, in the next release, this will be fixed.

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VK
Senior Manager at a tech services company with 10,001+ employees

I would like to see them lower the costs. They could also include data mining in their next release. 

We have performance monitoring tools and it's hard to integrate them with this solution. 

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it_user358962 - PeerSpot reviewer
Infrastructure Manager at MBS Textbook Exchange

I would like to see a Nagios monitoring plugin which watches the health and performance of the system. The only one available just checks volume capacity. 

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MS
IT Architect at a hospitality company with 1,001-5,000 employees

The solution could improve by having a multi-tenant feature.

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KK
IT Network Engineer at a energy/utilities company with 201-500 employees

The GUI is simplistic and basic. I feel like it's explanatory, but not enough, it needs a little more to it.

I would like to have better training. I would like to have an hour class or more online training.

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JV
Architect at a tech services company with 51-200 employees

Granular growth of the storage needs improvement. Right now, if I wanted to add storage, I have to buy a whole shelf. It would be nice to just buy a few drives.

I would like to see data tiering to AWS.

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SJ
Customer Support Manager at a tech services company with 51-200 employees

I would like some performance analytics which go deeper than today. It should be specific to some hosts and applications. This would be good.

It is quite difficult to read documentation and get documentation. To get some things on the web, it is really easy. However, I would to have some in-depth information about how the product is working.

From an API point of view, it's quite a complex product.

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MC
Technical and Pre-sales Consultant at a tech services company with 501-1,000 employees

The connectivity needs improvement. You do not have the possibility to have a file and block connectivity at the same time on the same machine. It has limited ability to do so.

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GD
Cloud Solution Architect at Dimension Data

They are doing some stuff with containers and an object search. These could be improved, because containers is one of the main topics that we are talking with our customers about.

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JA
Senior Manager of IT Infrastructure at a educational organization with 10,001+ employees

What is interesting, because we're moving mostly to the cloud, Pure Storage may be the one storage appliance which will stay after we are done with our migration.

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VA
Owner at a tech services company with 51-200 employees

Pure will probably have to move to other layers of the stack, not only storage but, maybe, hyperconverged. That's one thing they might have to look at because, if you are looking for storage, Pure is the player and the winner. But, if you are looking at HCI, Pure does not play in that area and that may prevent them from getting some deals.

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NL
Solutions Architect at a training & coaching company with 1-10 employees

When we were doing some tests, we found that there was an I/O freeze when they were switching the controller.

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FS
Datacenter & Cloud Architect - South America Zone at a manufacturing company with 10,001+ employees

We are not sure what needs improvement at this time, as we have not started using it in the production environment.

It would be nice to have a better view of the allocated capacity on their Platform as a Service solution because we have to do some manual calculations to understand how much we are going to pay every month to use the storage that is allocated.

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JH
IT Officer at a university with 1,001-5,000 employees

There are a lot of things to improve.

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MG
President at Computer Network Architects, Inc.

I recognize it's a difficult challenge, but I would like to see them make the pricing more reasonable. Of course, it is, after all, solid-state. It's not the same as "cheap and deep."

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KG
Senior Director of Systems Engineering at Bill.com

I would like to migrate to the cloud in the future and know how that would actually work with this product.

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JS
System Engineer at a consultancy with 5,001-10,000 employees

The one major gripe I have is that there is no snapshotting enabled by default on the SAN. There was a situation where all of our LUN were essentially made illegitimate. They were corrupted by a redactor. We have snapshots enabled on the majority of our SANS and that was great, we were able to snapshot and restore. There was one data center that our SAN admins had not intentionally gone in and checked the box to allow for replicas to be created. Because of that, we lost that whole data center and everything that was on it. If there had been a checkbox that had been checked by default to have the snapshotting, they wouldn't have gone in and unchecked it and we would still have our data. It generated a lot more work on the server side to rebuild everything that was corrupted.

Also, an additional feature would be replication from our on-premise to AWS that could then be used directly with the cloud. The way the VMware cloud is engineered is we have to have hosts up the entire time to run beats and to have HCX replicating things over to it. If we were able to have replication from Pure over S3 buckets, so that we only had to spin up the VMware host on demand, that would be a tremendous cost saving to us as Pure customers.

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it_user649044 - PeerSpot reviewer
Chief Information, Facility, Purchasing and Services Manager at Roma Metropolitane S.r.l.

Reports of performance and LUN utilization could be improved. The VVol support is just released in GA.

Pure has global deduplication and the reports (Analysis tab - Capacity) are not clear, you don’t know how much Shared Space is used by each LUN but only the “Unique“ Space and the Snapshot Space.

I’d love to view the average, minimum and maximum performance in the reports (Analysis tab - Performance) but it is only graphics and you need to export data in CSV to find this information.

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it_user277047 - PeerSpot reviewer
Lead Storage Engineer and Architect at a tech company with 1,001-5,000 employees

The product could improve by providing the capability to support NAS storage – CIFS and NFS. Currently, the product only supports block storage (SAN).

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it_user789861 - PeerSpot reviewer
Senior IT Systems Administrator at a tech vendor with 501-1,000 employees

I would like some form of QoS implemented. As a service provider, it would be beneficial to have it.

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SB
Sever Engineer at a healthcare company with 11-50 employees

As long as they always improve on IOPS speed, that's all we're really looking for. The faster the storage can be the more we can do speed of application and speed of use.

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PG
Unix and storage manager at a comms service provider with 1,001-5,000 employees

There are scenarios with very specific functionality around VMware integration particularly to do with the way we'd like to manage LUNs in VMware. The tools are pretty good but there's room for improvement there. 

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VT
Deputy Executive Officer at a transportation company with 5,001-10,000 employees

We would always like to see higher performance, and lower pricing is always better. In general, they're going in the right direction.

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PW
IT Manager at a consultancy with 51-200 employees

The integration capabilities could be improved.

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TC
Systems Engineer at a tech services company with 501-1,000 employees

Most of our upgrades have not been as smooth as they should have been. The latest problem, which we are currently dealing with as of today, is after the latest upgrade, utilization ran out because of the system's space. It is consuming more than it should. The deduplication and compression are not happening in time. The quality is always behind, and Pure Storage acts like it is a bug, and they have a new version that has a fix for it. So, it often goes into a cycle. Then, you keep upgrading, then the new upgrade may have some other problem.

FlashArray is more geared towards bigger, organic workloads where our real need has been around other backups. While it has its own snapshot concept, it should have a separate backup system similar to what Commvault provides. Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations. This is an area that we have already discussed with our account team.

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PH
Development Manager at Moreton Bay Technology

This may be available, but we are not using it. I would like to get a weekly report of how our storage has been used, and if there is any storage sitting there not being used.

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it_user700146 - PeerSpot reviewer
IT Architecture & Infrastructure Consultant at a hospitality company with 5,001-10,000 employees

The internal garbage collection process has been fixed recently in some OS updates so it is more efficient but that could be just a little better. That’s it!

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it_user187086 - PeerSpot reviewer
Associate Infrastructure Manager at a tech services company with 10,001+ employees

With the introduction of Albireo technology and 81x data de-duplication reduction, Pure Storage better start looking at more effective de-duplication techniques.

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JA
Intertecno Co-Founder at a tech services company with 1-10 employees

Areas for improvement would be the financial operations. In the next release, I would like to see a NAS protocol included.

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LA
System Engineer at a tech services company with 51-200 employees

There could be better storage.

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it_user472458 - PeerSpot reviewer
Solutions Architect at a non-profit with 1,001-5,000 employees

Had some issues with Purity not being entirely compatible with VMware ESXi.

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TM
ICT Operations Manager at a comms service provider with 51-200 employees

They could improve the price.

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PA
Owner at a tech services company with 11-50 employees

Its price needs improvement. Its price is almost double than any other flash storage solution.

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Buyer's Guide
Pure Storage FlashArray
April 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.