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Pure Storage FlashArray OverviewUNIXBusinessApplication

Pure Storage FlashArray is #1 ranked solution in best All-Flash Storage Arrays. IT Central Station users give Pure Storage FlashArray an average rating of 10 out of 10. Pure Storage FlashArray is most commonly compared to NetApp AFF (All Flash FAS):Pure Storage FlashArray vs NetApp AFF (All Flash FAS). Pure Storage FlashArray is popular among the large enterprise segment, accounting for 76% of users researching this solution on IT Central Station. The top industry researching this solution are professionals from a computer software company, accounting for 26% of all views.
What is Pure Storage FlashArray?

Pure Storage FlashArray is the world’s first enterprise-class, all-NVMe flash storage array. It represents a new class of storage – shared accelerated storage, that delivers major breakthroughs in performance, simplicity, and consolidation. Pure Storage is fresh and modern today and will be for the next decade. Without forklift upgrades or planned downtime, Pure takes the work out of storage ownership and delivers unprecedented customer satisfaction.

Pure Storage FlashArray Buyer's Guide

Download the Pure Storage FlashArray Buyer's Guide including reviews and more. Updated: November 2021

Pure Storage FlashArray Customers

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Pure Storage FlashArray Video

Archived Pure Storage FlashArray Reviews (more than two years old)

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Sean Bettencourt
Supervisor of Systems Engineering at a computer software company with 501-1,000 employees
Real User
Plug-and-play; the ease of use and proactive tech support are key for us

Pros and Cons

  • "We also use VMware integrations developed by Pure, their plugins in our vCenter environment. They help by allowing our non-technical operations teams to deploy new data stores and resize data stores without me having to involve myself all the time to do those simple tasks."
  • "If they could make it cheaper, that would be something."

What is our primary use case?

We use the solution for VM storage in a private cloud model. The main motivations we had to run VMware on Pure were the simplicity and cost.

We're using the M70 R2.

How has it helped my organization?

We went from a four-cabinet VMAX array, where we paid $16,000 a month for a pod just for the array to sit in, and we took that down to seven U's of rack space in our existing co-lo facility. Not only did we save time, but we saved money, power, and air conditioning; all of that good stuff.

We also use VMware integrations developed by Pure, their plugins in our vCenter environment. They help by allowing our non-technical operations teams to deploy new data stores and resize data stores without me having to involve myself all the time to do those simple tasks.

What is most valuable?

The most valuable feature is the ease of use. It's really plug-and-play. It just works and it works really well.

What needs improvement?

I haven't really had a bad experience or something I think that they can improve on. I'm not saying that to be really nice. The way the platform works, the way that their sales team works, the way their support team works, everything just works really well. If they could make it cheaper, that would be something.

What do I think about the stability of the solution?

It's stable and we've never had an issue with it. The array has just worked. It's been a little workhorse. It's just perfect in every way that I can think of.

What do I think about the scalability of the solution?

Scaling is easy. You just plug in new disks, it sees them and it works. I can't explain it any better than that. You just plug it in and it works.

How are customer service and technical support?

I have used Pure's tech support quite a few times. It's probably the best tech support experience that I've had. I love that, by utilizing Pure's SaaS platform, they let me know about problems that they've seen with other customers who are using the same version of the software or the same model array. They reach out proactively and say, "Hey, we've seen these kinds of things happen with other customers. You should do X to fix this so you don't experience the problems." It's something that most storage companies don't do nowadays. They make my job easier by being really proactive.

Which solution did I use previously and why did I switch?

We were looking to get away from Dell EMC to some other platform, and Pure was the number-one disruptor in the market. Their story, their price point, and what they said they could deliver are what sold us.

How was the initial setup?

The initial setup was very straightforward. It took about 30 minutes from unboxing to actually being on the network and being able to utilize it in our VMware environment.

What about the implementation team?

A Pure engineer was onsite with me to do it. It was very simple. He asked me about five questions about IP address and NTP, etc. Then he did the rest with a script.

What was our ROI?

We easily save, on just the basic costs for facilities, $16,000 a month.

Which other solutions did I evaluate?

We also evaluated Dell EMC, 3PAR, Nimble, Tintri, and NetApp.

What other advice do I have?

Like I tell everybody else that I deal with, if you want to focus your time on doing more valuable things for your company, and you deal with storage on a day-to-day basis like I do, the best thing you can do is put Pure in your environment. It really is set-it-and-forget-it. I've come from the days of VMAXs where you're sitting there tweaking and turning knobs all the time to try to make sure that your storage environment is tip-top. With this, you literally plug it in, connect it and serve it, and then it does everything else itself. I get to focus my time on doing other things that are more valuable to the company.

On a scale of one to ten, Pure is an 11.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
James-Kelly
Senior Systems Administrator for Research at Chapman University
Real User
The data reduction technology has been beyond impressive. We also really like their ability to handle diverse workloads, access-patterns, and database technologies with no loss of performance.

Pros and Cons

  • "Their REST API is wonderful, well-documented, and easy to use."
  • "As soon as we introduced our first Pure Storage FlashArray, the first benefit was at least twice the performance increase. Our production databases simply ran twice as fast with no other change."
  • "Pure Storage technology allowed us to automate tasks, reducing something which started as a 12-hour turnaround down to about 15 minutes."
  • "The data reduction technology part of the scalability has been impressive, like its ability to host additional workloads, volumes of data, and databases."
  • "The higher education moves slowly. We are still looking forward to implementing the full list of existing features."
  • "In terms of the future, I have been excited by some of the copy data management stuff that they're talking about building into the environment. There are feature sets where I've done a lot of automation work. So, I am always looking forward to extensions of their API. They're also talking about a phone home centralized analytics database being used as a centralized management console with a list of new cloud features, but this doesn't seem finalized."

What is our primary use case?

Our primary use case has been our production Oracle campus management database environment. We use Oracle PeopleSoft as our campus management solution and underneath that we have about six terabytes of Oracle Database. Our most demanding use-case for Pure Storage has been hosting these high performance, transactional databases, while also hosting all of our other critical application storage needs (MSSql data-warehouse, BI/Analytics, VMWare).

How has it helped my organization?

As soon as we introduced our first Pure Storage FlashArray, the first benefit we saw, from our very first benchmarks, was that our production databases simply ran twice as fast with no other changes. That increase in performance allowed us to then redesign our database environment in ways which had many knock-on benefits, primarily virtualization and automation. Our primary activity as DBAs is copying databases: making clones, doing refreshes, and creating development/test copies. We spend all day, every day doing this. Pure Storage's technology allowed us to automate these tasks, reducing a manual database-deployment process that started as a 12-hour turnaround to an automated solution that takes about 15 minutes.

What is most valuable?

The most valuable feature has been its performance. It has allowed us to virtualize our production environment, which has many secondary benefits, primarily involving the automation of database administration activities. Very close to that primary benefit has been the effectiveness of their data reduction technology, a combination of deduplication and metadata indexing. In our environment, nearly all of our databases are copies of copies. With Pure Storage's data-reduction technology we can host an unexpectedly large amount of functional data in an affordable amount of storage.

Also, their system-management REST API is excellent: well-documented and very easy to use.

What needs improvement?

In the higher-education industry, things moves slowly. We are still looking forward to implementing the full list of their existing features. 

In terms of the future, I have been excited by some of the copy data management stuff that they're talking about building into the environment. I've done a lot of automation work using their existing features and tools, so I'm always looking forward to extensions of their API. They're also talking about extending their phone-home centralized analytics interface (PureOne) into a does-everything management console with a list of new cloud, WAN, and backup features, but this doesn't seem finalized. 

For how long have I used the solution?

3.5 years

What do I think about the stability of the solution?

We forget they're there. We plugged the first one in, then we didn't look at it for months. We copied more and more stuff into it over that first year and got more and more impressed at how effective Pure's data-reduction technology was. You copy more and more stuff into them and they just sit there, working away. Now that a lot of our daily operations are automated, we barely even log into them.

What do I think about the scalability of the solution?

The data reduction technology part of the scalability has been impressive. We really like its ability to host diverse additional workloads, categories of data, and vendor database technologies.

We have purchased a second array. We also added an additional shelf for capacity to the first array. The process of adding both of these devices took less than an hour in each case: The SE shows up, plugs stuff together, turns it on, and the data moves over.

How are customer service and technical support?

We've been incredibly happy with their tech support. There was even an instance where we were having an unrelated problem with our production Oracle Databases. If you can imagine having your production Oracle Databases randomly reboot approximately every 12 to 17 hours for no reason that you can figure out. It tends to be something approaching a resumé-generating experience. Out of the blue, we received a proactive, spontaneous call from Pure Storage support saying, "We're observing something weird on one of your Fibre Channel connections. We think you should take a look at this one SFP optical connector on this one channel, because we're seeing stuff on the array which looks unusual." We looked and it turned out to be the problem. We were having this timing error that was causing our databases (because they were clustered) to lose track of the fact that they were part of a cluster. They would just reboot. Pure Storage support, using their phone-home data analytics, solved it, proactively.

They even showed up at our office, just in case it was the Pure Storage array's SFP, not the one in our fibre-channel switch. Our salesperson and sales engineer showed up within an hour at our location with a replacement SFP that we didn't even need. 

Therefore, we are very happy with their tech support.

How was the initial setup?

It was very straightforward, to the point that our SE said, "Watch me as I do this. You'll never need to do this again. It will just sit here." The array set up, for our first array, from taking it out of the box to mounting the first volume, took less than an hour.

What about the implementation team?

Pure Storage showed up, plugged it in, and we attached it to our Fibre Channel SAN and our iSCSI network. We were copying data within an hour and a half or so. Our Pure Storage team is great. There wasn't really an "implementation". No assistance was necessary.

What was our ROI?

Compared to legacy spinning disk, we have absolutely seen a reduction in total cost of ownership (TCO). I don't have an actual sort of number, but it's dramatic. 

What's my experience with pricing, setup cost, and licensing?

In terms of other contemporary arrays, Pure is something you need to have a use case for. It isn't priced for you to just go buy one off-the-shelf. It isn't a casual purchase. If you have an appropriate use case though--heavy lift Oracle Databases, any type of virtual desktop infrastructure (VDI), or workloads that just really need low latency and high throughput--you should consider all-flash at least and probably Pure Storage. For example, we are starting to use our second array for high performance computing, primarily machine learning, and for that sort of research analytics and heavy math computation you really need all-flash. 

Which other solutions did I evaluate?

We had existing relationships with vendors who had spinning disk technology. What we weren't getting was the type of flexibility for automation and copy management that all-flash technology offered with the same level of functionality. 

Spinning disk, if you're going to copy things, is zeros and ones on a piece of metal or glass, being moved to another piece of metal or glass. There is physics involved, physical changes. All-flash is largely a metadata-based environment, which means you can make copies of things by changing a few bytes in a table somewhere. 

Pure Storage was chosen because we wanted to move our university's database environment forward in terms of optimization and automation for everyday database administrator activities.

I work with a lot of different storage technologies, including other all-flash solutions, and Pure Storage stands out.

What other advice do I have?

When researching or selecting potential purchase, start with performance, then try to narrow things down by looking at the additional functionality that a particular solution is going to bring into your environment. There are use cases where raw speed is everything, but almost no one is ultimately in that use case. Most people don't want it to be just fast. They want it to:

  • Be fast.
  • Make their DBAs lives easier.
  • Make their VDI work. 
  • Run their VMs in VMware in a more reliable, faster way, with better HA. 

Definitely investigate your options. Research a solution's whole set of functionalities, strengths and weaknesses, then compare that to your needs. Don't chose it because it's fastest, cheapest, etc.. Look hard at how you're going to be using it, in detail, over the next 18 to 36 months.

If you are using a storage solution in an enterprise, you need something that has an infrastructure, an ecosystem around it, a whole vendor environment. You're not going to just plug it in. You will want to use it in complex environments for important tasks.

This is why we have never implemented any sort of homegrown SSD or stripped-down, generic SSD storage arrays. We'd need to build all of those additional "ecosystem" features ourselves.

We haven't made a lot of use of Pure's built-in predictive analytics. However, they were beneficial in a couple of our storage capacity-planning discussions. We did use and trust them to understand when it was time to purchase a second //M20, which is the model of array that we use. Partially based on the built-in analytical projections, we purchased a second //M20 array and added capacity to our existing one.

Pure Storage helps to simplify storage. Some of the simplification that we observed simply comes out of its all-flash nature. We suspect that most other all-flash storage arrays in the enterprise would have shared a large percentage of that simplification. However, what Pure Storage adds, uniquely, is that their software is very much aimed at reinforcing and sustaining simplification. Performance is not the only goal; it is performance, simplicity, and ease of use.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,382 professionals have used our research since 2012.
JB
Director of Information Security at a healthcare company with 1,001-5,000 employees
Real User
Has reliable infrastructure and white glove customer service

What is our primary use case?

Our primary use case for Pure Storage is for disaster recovery.

We use AWS for our cloud provider.

How has it helped my organization?

It's fast because it's Flash storage so the IT team doesn't have to worry about it.

Besides virtualization and the benefits associated with that, we're a Workspace ONE customer, we're going to be starting that deployment Q4 of this year and we're looking forward to improving the patient experience with the doctors and the rest of the medical staff.

We are delivering a better experience for doctors and the other staff that deliver desirable outcomes. Again, it's easy on the IT staff. It's important to have infrastructure that you can rely on and not have to worry about failing.

We use SRM for VMware integration. The failovers with SRM are fantastic. It's fast and reliable. It just works, which is sometimes difficult to achieve.

What is most valuable?

The white glove customer service that I get is their greatest value. They even do the firmware upgrades for me. I don't have to worry about it.

What needs improvement?

The capability from Pure as far as sharing out files and things of that nature is a little bit lacking. However, I know it's coming so I'm not upset that it doesn't exist yet.

What do I think about the stability of the solution?

Their stability is second to none.

What do I think about the scalability of the solution?

I'm confident it will grow as the hospital grows.

Which solution did I use previously and why did I switch?

When I started at my current employer, our SAN was eight years old and out of support. It was very urgent that we replaced it immediately.

How was the initial setup?

The initial setup was straightforward. Plug it in, then they show up to do the firmware upgrade. We connected the fiber channel, we put it on the network and within two hours we were moving workloads over.

What about the implementation team?

We bought it from a reseller but we did the installation and design ourselves in-house.

What was our ROI?

We have received a return on our investment.

Which other solutions did I evaluate?

I have used NetApp, IBM, and EMC XtremIO in the past. We selected Pure because of its reputation. We also considered vSAN, but we ultimately went with Pure because of the ability to do things that vSAN couldn't do at the time. It has since changed. I don't know if that would change my mind about going with Pure, but I don't regret the decision.

What other advice do I have?

Depending on their EMR, Pure is certified to work with many vendors including EPIC and MEDITECH, and they're a fantastic partner. Even from pre-sale to post-sales, I'm always in contact with the folks at VMware and Pure. They address any issues, problems, or questions I have. Their ability to help is endless.

I would rate this solution as nine out of ten. When the file services are available on Pure, it will absolutely be a ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
LA
System Engineer at a tech services company with 51-200 employees
Real User
Good performance, high speed, and it's easier for administrators to manage

Pros and Cons

  • "The performance is very good."
  • "Storage. There could be better storage."

What is our primary use case?

We use the on-premise deployment model of this solution for the bank. We use AWS as our cloud provider. 

How has it helped my organization?

High speed has been an improvement for our organization.

We are using the private cloud version. I run it on vSphere, vCenter, and vRealize. 

It benefits our IT organization in the way that it's easier for the administrators to manage. 

What is most valuable?

The performance is the most valuable feature. 

What needs improvement?

There could be better storage.

What do I think about the stability of the solution?

I like this storage because it is very easy.

What do I think about the scalability of the solution?

Scalability is good. 

How are customer service and technical support?

I haven't needed to use support. My employees say their support very good.

How was the initial setup?

The initial setup was easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact cost but it's around $1,000.

What other advice do I have?

The team that worked with this program say it's a very good program, so I'd recommend it.

My coworkers say it's very good, so I would give this a nine out of ten. For me, no product ever gets a ten, because nothing is perfect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
BT
Cloud Administrator at a tech services company with 51-200 employees
Real User
Enables us to deploy a 3:1 ratio for storage and has good deduplication and compression

Pros and Cons

  • "For us, the most valuable feature is the compression and deduplication. Being able to deploy a three to one ratio for storage is absolutely critical in today's world with the growing need for storage and the growing need for more space."
  • "The scalability of the solution is not as good as it probably could be."

What is our primary use case?

We use the private deployment model of this solution and VMware for our storage provider. Our primary use case of this solution revolves around our clients. We have different tiers of storage. We use the Pure Storage FlashArray for our tier-one storage, our higher-level storage to support not only multi-tenant clients but also our private cloud clients, and to provide them with an all-flash storage solution.

How has it helped my organization?

We used to use a product called XtremIO which was a pretty significant improvement on the old way of deploying storage which was through standalone SANDS and we also used EMC VMAX. That was really expensive. We saw a vast improvement when we switched over to using the Pure Storage model over the XtremIO. It just made us that much more competitive. We were able to offer those workloads to our clients, we sold more, and we keep selling it.

VMware absolutely benefited our IT organization. VMware has always been just above the rest in terms of virtualization. I was not part of the organization prior to VMware being a prevalent powerhouse like it is today. But I know that back in the day of our organization, we used to have every server in a single box. Now, we've trimmed down so much of our infrastructure as well as some of our other client's that we've moved to VMware and it's been a significant improvement.

We are and we aren't running VMware on Pure. We have our ESXi hosts are not running on Pure Storage but we use Pure Storage for the back-end data stores that we run. We don't necessarily run the Hypervisor on Pure, but we run a lot of our client's virtual machines on Pure Storage.

The main driver of running VMware on Pure is for more IOPS. It's a growing trend in the industry that we have to have more clients that have more IOPS and low latency. It's an ongoing battle with the industry. When it comes down to it there's going to be a higher demand for even lower latency; even more speed, and more IOPS. We haven't hit that quite yet, but it will happen. It's just the nature of the business.

The joint solution has benefited our organization. It's with the ability to have the tier-one storage from Pure Storage that's allowed us to not only sell more at a higher cost but also it's allowed us to separate certain workloads from others. We have the tier-one storage, then we have tier-two storage on a different provider that allows us to have more storage, but also to really just give Pure Storage to those that really need it. This provides better performance for those VMs.

What is most valuable?

For us, the most valuable feature is the compression and deduplication. Being able to deploy a three to one ratio for storage is absolutely critical in today's world with the growing need for storage and the growing need for more space. Everything needs more space. For us to have a solution that allows deduplication and that lets us deploy more on less.

What do I think about the stability of the solution?

It's a very stable solution. Even going through maintenances we can individually bring down certain nodes without any disruption in performance. It works really seamlessly with our current implementation.

What do I think about the scalability of the solution?

The scalability of the solution is not as good as it probably could be. In regards to storage and SANDS, it's very difficult to have a scalable solution when you're talking about hardware stores. It's just really difficult to do that. Overall, I think Pure does a good job with scalability.

How are customer service and technical support?

I don't interface with technical support too much. Overall whenever I've had to interface with technical support it's always been a very positive experience.

Which solution did I use previously and why did I switch?

We previously used XtremIO. We knew we needed to switch because of the trends in the industry. It's always going be a battle for consumer-based demands. Consumers are always going to demand more, and more; now. What that means is that you need to build apps that are quicker, faster; or have a more sleek run without as much code, or they're more highly available. That's what it really comes down to.

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

Pure Storage did the deployment for us. 

What was our ROI?

We have seen ROI. 

Which other solutions did I evaluate?

Pure was on our shortlist. There are not a whole lot of other competitors that do what Pure does. They architected their own SAND right from scratch and it's a versatile product.

What other advice do I have?

It's a pretty simple and pretty straightforward solution. There's a lot of one pane of glass type of things that we have with Pure and I don't see much in terms of improvement.

I would rate this solution a ten out of ten. My advice to someone considering this solution is to just get it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
JW
Infrastructure Architect at a wellness & fitness company with 1,001-5,000 employees
Real User
Enables the databases to run faster and is easy to manage

Pros and Cons

  • "The ease of management is one of the most valuable features of this solution. I would have also said that it's pretty fast but now our SQL servers are starting to beat it up pretty bad."
  • "A year ago they promised that they would be able to read through the database encryption with more metric and they have not delivered on that patch, which is significant because it gives us back so much more storage room. We want to be able to read through the encryption."

What is our primary use case?

We use the private deployment model of this solution. In terms of our cloud provider, we use Azure, we are signing on with AWS, and we'll be using vCloud in the next quarter.

How has it helped my organization?

It replaced an earlier tier. It replaced 3PAR Storage and gave us faster performance than the single databases.

VMware has benefited our IT organization because we're 100% VMware, everything is running on it.

We are running VMware on Pure. Our main driver was the performance for SQL servers. The joint solution has helped my organization in the way that the databases run faster. 

My organization is taking advantage of the VM integration developed by Pure. We've deployed it. I think it gives the storage administrator some additional insights on metrics. I don't think we're using it to actually manage the data stores. He's getting more insights on metrics. Pure has a VAAI plugin that allows you to manage the data stores. We're not doing that, but I think it gives them heightened analytics in addition to SD-Pure1, a web interface. The integrations have helped in the way that they're another dashboard to have. Somebody could think that the databases are running slow and our database administrator can look at that tool and say, "No, it's unique to your SQL databases, it's not the other VMs on the data stores."

What is most valuable?

The ease of management is one of the most valuable features of this solution. I would have also said that it's pretty fast but now our SQL servers are starting to beat it up pretty bad.

What needs improvement?

A year ago they promised that they would be able to read through the database encryption with more metric and they have not delivered on that patch, which is significant because it gives us back so much more storage room. We want to be able to read through the encryption.

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

It's scalable. You can hit a point where you fill up enough drives in the shelves. We're at that point now where we've got to expand. We've got to add another shelf.

How are customer service and technical support?

Their technical support is good.

Which solution did I use previously and why did I switch?

We have switched to EMC. They gave us more array for less money. 

How was the initial setup?

The initial setup was very simple.

What about the implementation team?

We used an integrator for the deployment.

What was our ROI?

Our ROI is that we're still running. It's been two years later, and we're still up and running with no downtime.

Which other solutions did I evaluate?

We looked at HP, NetApp, Pure, and EMC. EMC gave us better-performing storage for a better price. 

What other advice do I have?

I would rate this solution a 7.5 out of ten. To get to a perfect ten they should be more competitive in their pricing. It's expensive. It's premiere storage but there are other premiere providers out there as well that are beating them on price, at least in our case.

The encryption is another area that needs improvement. It was huge. Right now we're at 82% on the Pure array. If they come up with that and pass to read through the more metric encryption, we would probably get 30 or 40% available disk space back, so it's huge.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
AV
Senior Vituralization Manager at a financial services firm with 10,001+ employees
Real User
Good performance and great automation features but needs better troubleshooting capabilities

Pros and Cons

  • "The scalability options are very nice because you can scale it much better and faster. The scalability was there in the previous environment also, but this is far better than what we had before. It basically helps the user in case they are looking for more storage. We can scale it much faster."
  • "We would like to see better troubleshooting aspects. It helps us if we can find out where the problem is. Right now, it's difficult. Sometimes it's difficult to pinpoint the issue. If they had more visibility and more troubleshooting feature built into the tool that would really help."

What is our primary use case?

We primarily use the solution for internal storage for all virtual environments. We also use it for the SQL database, Oracle and private cloud. The storage is used to manage the internal private environment.

How has it helped my organization?

Compared to what we used to use, it has improved the utilization. It has improved the statistics for all the users as well. It's better, and people are happy, but we're not quite there yet.

The joint solution has helped my organization. The users are more satisfied. They were looking for better performance, which they got once we moved them into Pure Storage compared to what we had before. Now they are trying to add more and more applications because they're getting better performance and stability. There's a lot of stability now. We have fewer problems, fewer outages.

What is most valuable?

The solution has a lot of automation features that helped us to deploy the environment faster and to speed the of rate integration. Integration has helped because it helps us to understand the user's requirements. Deployment is done faster, and their applications are more secure. They are reassured that their data is saved in their environment. 

What needs improvement?

The solution needs better IOPS for the storage. That's where most of the user requirements come from.

We would like to see better troubleshooting aspects. It helps us if we can find out where the problem is. Right now, it's difficult. Sometimes it's difficult to pinpoint the issue. If they had more visibility and more troubleshooting feature built into the tool that would really help.

What do I think about the stability of the solution?

The solution is stable. There are less complaints, less downtime. That helps us to work in that environment more effectively.

What do I think about the scalability of the solution?

The scalability options are very nice because you can scale it much better and faster. The scalability was there in the previous environment also, but this is far better than what we had before. It basically helps the user in case they are looking for more storage. We can scale it much faster.

How are customer service and technical support?

Technical support is pretty good. They helped us with a holiday show in case we needed anything. So far, the product is doing well with less downtime, so we didn't have that much opportunity to use support. But anytime we've needed them, it's pretty good and all the issues are dealt with much faster.

Which solution did I use previously and why did I switch?

We used EMC in the past. The reason we switched was the requirements of the users. They need better IOPS and better performance. That made us move to Pure.

How was the initial setup?

The initial setup was straightforward. The hardware was installed by the vendor and the integration and the configuration pieces were simple.

Which other solutions did I evaluate?

We did evaluate other solutions, including IBM. The other vendors also had a Flash, but Pure was the best because of the performance. That's why we shortlisted them.

What other advice do I have?

We are using the private cloud deployment model on the Azure platform.

The solution benefits our IP presentation. We have a lot of cost savings. We do a lot of virtualization compared to buying physical hardware. That's a major chunk of cost-savings for the company. 

We are running VMware on Pure. It offers better performance. The utilization and the requirements from the users suggest that they want to move into Pure.

I would definitely recommend that others go for this solution. They can start slow, but they can surely move forward.

I would rate this solution seven out of ten. I would rate it higher if the solution could help us troubleshoot better and if the performance itself was even better. The users sometimes complain that it's still slow.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
CC
DBA at a financial services firm with 1,001-5,000 employees
Real User
A high-performance solution for our SQL Server, but automated copy data management is needed

Pros and Cons

  • "The amount of throughput that we're getting is really nice."
  • "In the next release of this solution, we would like to see automated copy data management for SQL Server."

What is our primary use case?

We primarily use this solution for our SQL server in an on-premises deployment.

Having a dedicated array for our SQL server is very nice.

We are running VMware on Pure, and the main driver for that is because it is all-flash. Also, we wanted a dedicated solution for our SQL environment. Running on Pure has given us the ability to scale out our SQL environments. We tripled our environment in the past three years since implementing this solution, and we have not had any issues with the storage keeping up with the workloads.

We are making use of some of the VMware integrations that have been developed by Pure, but we are really waiting for the copy data management part.

What is most valuable?

We are really enjoying the speed of this solution. The amount of throughput that we're getting is really nice.

What needs improvement?

In the next release of this solution, we would like to see automated copy data management for SQL Server.

What do I think about the stability of the solution?

We have had zero issues with stability once it is in. However, we have had issues with migrations to different cabinets or different arrays. We had one instance with an eight-hour outage in our primary data center because the upgrade to the controller failed, and the controller redundancy didn't work. It was an odd issue that we now have under control.

What do I think about the scalability of the solution?

This solution scales well. The issue we had with stability is now under control, so we are able to scale out fine. We can just drop in new disks when we need them.

How are customer service and technical support?

When we've had issues, technical support has been really good about resolving them quickly. I was on the call with them when we had the issue with the controller, and they were very, very helpful.

Which solution did I use previously and why did I switch?

Our older solution was not very good. Pure increased our speed a lot. We needed to increase our storage because we were filling up the array. Our SQL footprint has greatly increased over the past three years.

This solution was chosen because we happened to be doing a POC when our previous solution failed horribly, and we moved our production to Pure. It was able to pick it up, which was the selling point.

How was the initial setup?

The initial setup of this solution was pretty straightforward. It was a vanilla, out-of-the-box setup with nothing out of the ordinary. 

What about the implementation team?

We used an integrator to assist us with the implementation and deployment of this solution. We were hands-off, but it seems that all went well because everybody is happy with it.

What was our ROI?

We have seen a good return on investment, mainly because we took our SQL Server workload out of the general population and we're able to get it separated, which is a huge advantage to us. The biggest boost is getting separation of duty.

Which other solutions did I evaluate?

I have used InfiniBand in the past. We are now looking at building a new data center, and the vendors on our shortlist are Pure and InfiniBand.

What other advice do I have?

We are now starting to look at some of the copy data management tools that come with the new array.

This is now my go-to product, and I was an InfiniBand guy before. I like how there are database integrators on the Pure team that are actually there to help you tune your database workloads with their solution. I don't see that in a lot of other vendors.

This is a good product and the overall day-to-day workflow within it is great, but some of the issues that we've had with migrations bump it down slightly. The product is good, but it could be better.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
JN
Sr IT Analyst at a local government
Real User
increases the overall speed of our systems and because all of our servers are virtual it helps keep our footprint small

Pros and Cons

  • "Pure is simple to set up and manage on a day-to-day basis."
  • "I had to contact customer support when a drive failed as I was doing a couple of OS upgrades."

What is our primary use case?

Our primary use case of this solution is to manage our virtual environment and storage so our entire VMware environment runs on Pure. 

How has it helped my organization?

The solution increases the overall speed of our systems. We run our virtual desktops off of them and there was a noticeable improvement once we moved from our old sand to this new sand. One could tell, the minute we switched to this program, everything ran a lot faster.

VMware benefits our IT board because all our servers are virtual, so it helps keep our footprint small. We spend less on hardware because all our servers are virtual. 

What is most valuable?

I find the speed of the solution its most valuable feature. It is really fast and it is also very easy to use. You can basically set it up and forget about it. You don't have to manage it on a day-to-day basis. I also like the plugins that go into beta where you can see there. For instance, if I need to extend a datastore I can go straight to the plugin and extend the data store, refresh the VAs, and see the new store. I don't have to log in and use my credentials, so I save time and it is easy.

What needs improvement?

We only want to manage our virtual environment so this program has all the features we need. We're pretty straightforward customers. I don't see anything that needs to improve as we only use the standard features. 

For how long have I used the solution?

We've been using the solution for two and a half years now.

What do I think about the stability of the solution?

Once we've set everything up and running, we haven't really had an issue with it. So it's really stable.

What do I think about the scalability of the solution?

Pure is our primary enterprise storage. We have a smaller one with about a 120 servers and a little over 400 virtual desktops. We have one 20 terabyte model and a 10 terabyte model. I believe it is scalable.

How are customer service and technical support?

I had to contact customer support when a drive failed as I was doing a couple of OS upgrades. The service was pretty good. They knew what the problem was and they were able to remove in by enabling remote features. They shipped out a replacement and we swapped it out and shipped it back. I am satisfied with the technical support.

Which solution did I use previously and why did I switch?

We used an older program, but it was too slow. The main reason for switching over to run our VMware on Pure was the speed and, after several meetings with other vendors, we decided to go with the all-flash model. We replace our programs every five years because we want the best performance.

How was the initial setup?

It was pretty easy to set everything up. We used an integrator from Pure and we had to fill in a worksheet beforehand, so we gave them all the information they needed, like IP addresses and ports. It took less than an hour. 

Which other solutions did I evaluate?

We looked at Pure, NetApp and Nimble. Pure is simple to set up and manage on a day-to-day basis. If you want to upgrade, you can simply call in and they do everything on their side. NetApp, for instance, requires you to be on top of firmware, drivers and updating. You must initiate the upgrades, do the upgrades, follow all the steps. With NetApp, you need a lot of insight to manage it and it's difficult if you have only one person dedicated to that. 

What other advice do I have?

I am a firm believer that everything has room for improvement, so I rate this nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PN
Architect at a financial services firm with 10,001+ employees
Real User
Saves us a lot of money on the hardware and enabled us to virtualize 80% of our workload

Pros and Cons

  • "The support team is available all the time and they seem to know what they are doing."
  • "It took us a year to get it to stabilize and to get the best out of Pure."

How has it helped my organization?

With Pure Storage FlashArray we have been able to deploy several thousand VDI servers, virtual machines, very quickly and efficiently. We were also are able to virtualize 80% of our workload, and we are planning to get 90 to 94% of our workload virtual. That's a huge reduction in the cost of hardware.

What is most valuable?

What I like most about this solution is that it is simple to bring in, install, and get it going. You can get it installed in a few days.

What's more, the compression ratio that we're getting is that our database portion is pretty high, so it saves a lot of money.

What do I think about the stability of the solution?

We have had no issues with the stability so far.

What do I think about the scalability of the solution?

The solution is very scalable because it is fairly smooth and easy to upgrade. 

How are customer service and technical support?

The technical support has been pretty good. The support team is available all the time and they seem to know what they are doing.

Which solution did I use previously and why did I switch?

Pure was the first solution we used and now we use a couple more. One of them is an EMC product and then we also have a new start-up called Vector, so we currently use three solutions.

How was the initial setup?

The initial setup was pretty straightforward and the integration was very easy to do. There were no hidden features and the GUI was very straightforward. 

Which other solutions did I evaluate?

Traditionally we have been buying massive storing arrays from EMC and from Hitachi, but most of them were built for very high tier applications. For VDI with your desktop, you really don't need that so it was easier for us to go for an array that used high-speed devices, providing Hadoop capabilities because the nature of your desktops are literally the same. So we needed to look at newer technology, and this really was one of the first ones to be there, and it was very popular. We did a study on the market and found that VR was one of the leaders in this space, so we brought them in.

What other advice do I have?

We ran into some issues with the program at first and we had to work around those issues to fix our problems. So at the end of the day, it wasn't really a smooth ride. It took us a year to get it to stabilize and to get the best out of Pure. That's why I would give it an eight or a nine out of ten. But definitely not a 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
DT
Head of Infrastructure at a wellness & fitness company with 1,001-5,000 employees
Real User
It forms the core between our synergy of all our platform systems across the country

Pros and Cons

  • "The initial setup is very straightforward. You simply plug it in and turn it on."
  • "In the next release of the solution I would like to see Vormetric native block encryption."

What is our primary use case?

We use the solution on-premises and each array has a different use case. We have VDI, SQL, and General and the program provide better integration between the management and visibility of the solution. Our organization takes advantage of the VMware integration developed by Parrot and this gives us a lower level administrative access to more admins that don't have a background in storage.

How has it helped my organization?

VMware is extremely beneficial to our IT organization because we can scale as we increase our usage.

What is most valuable?

The solution has great efficiencies because it has scalability. It also becomes the core between our synergy of all our platform systems across the United States.

What needs improvement?

In the next release of the solution, I would like to see Vormetric native block encryption.

What do I think about the stability of the solution?

The solution is rock solid. Very stable.

What do I think about the scalability of the solution?

The scalability of the solution is extremely costly.

How are customer service and technical support?

The technical support is fair and the team was helpful.

Which solution did I use previously and why did I switch?

We previously used Hitachi, 3PAR, and HP but we had performance limitations.

How was the initial setup?

The initial setup is very straightforward. You simply plug it in and turn it on.

What was our ROI?

An initial return on investment is easily visible. But scalability to the cost doesn't really show the investment costs. We're investing too heavy on the cost without seeing the value of the array or the efficiencies.

What's my experience with pricing, setup cost, and licensing?

I am not sure what the costs for the solution are but it is embedded in the solution support.

What other advice do I have?

I rate this solution eight out of ten because I saw a lot of growth beyond the performance capabilities. I do, however, want to see improved costs, integration, and encryption. Those are the big ones.

My advice to others would be to use your pre-sale targets as the layouts, as well as all your mitigated controls and requirements. Then forecast the capacity and performance metrics prior to your purchase.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
DT
Sr Systems Engineer at a financial services firm with 501-1,000 employees
Real User
A space saving solution that offers increased speed and is easy to use

Pros and Cons

  • "The speed is the most valuable feature, along with the ease of getting it connected. We were able to get it online in less than a day."
  • "It was a little costly. The price was ultimately higher than both of the other solutions that we evaluated. I'd say that's the only downside."

What is our primary use case?

We use the solution for the vendor support. It's a banking software system. It's an IBM system and it requires some Pure Storage for the backend and SSDs for performance. The vendor supports Pure Storage. 

How has it helped my organization?

It saved a lot of space, as far as physical space in our data center. The old sand took up an entire rack and this entire system to about 6U. It's about 1/10th of the space and the power too. You get those power savings and space. The speed has also vastly improved. It's a lot faster than what we had before. We've been running VMware for over 10 years now, so we're all virtualized at this point. The solution has helped us to virtualize everything. 

Pure allows us to upgrade hardware anytime we want and not have to worry about converting everything. It makes everything easier to switch from one vendor to another if we want to. We just recently updated our sand from a Dell EMC. It allowed us to move it seamlessly without having to do anything with the software because it's all VMware.

What is most valuable?

The speed is the most valuable feature, along with the ease of getting it connected. We were able to get it online in less than a day. 

We're pretty complex. Back there, we've got three or four different systems. It's important that we have something that's easy to manage so we don't have to learn something completely new. This solution offers a GUI that you can just set up and it's ready to go. We had it up and running in three or four hours.

What do I think about the stability of the solution?

I haven't had any issues with stability. The solution has run since the first day we implemented it and so far has done everything they promised.

What do I think about the scalability of the solution?

We haven't had to scale out yet because the solution is new to our organization, but I have heard it's pretty easy to do. Right now, we have a capacity of about 100 TB. We don't plan to scale right now. When we bought it, we sized it to allow for about two years of growth. So unless something unexpected happens, we should be okay.

How was the initial setup?

The initial setup was straightforward.

We deployed it in our VR site first. We got it set up in VR and made sure everything was working. Then we brought it into production and deployed it on the production side.

We tested it first on the VR site. We personally didn't test a unit, besides our VR site, which was about two weeks. Our vendor-approved it and they used it. We went on the advice of our vendor and got the system.

What about the implementation team?

We implemented the solution with the assistance of a vendor. 

Our experience with that vendor was good. They had everything up for us and there were no problems. Everything worked. They pre-configured it before they brought it out and then they just set it up. 

What was our ROI?

So far, I'm not sure if there is an ROI, as the solution is brand new. It's too soon to tell.

What's my experience with pricing, setup cost, and licensing?

We have a package deal on the solution because we bought it through a software vendor, so they packaged it with their solution. I don't know what the individual costs would be for the Pure side of it.

It was a little costly. The price was ultimately higher than both of the other solutions that we evaluated. I'd say that's the only downside.

Which other solutions did I evaluate?

We looked at two other solutions but we liked that Pure seemed a bit easier to use. That, and we had recommendations.

What other advice do I have?

We are using the on-premises deployment model.

VMware was one of the primary drivers when choosing Pure. One of the banking vendors that we use as a primary banking system had limited vendors that they support for storage and Pure was one of them. It was also recommended by a different credit union, which is why we went with them.

I would rate this solution eight or nine out of ten.

I would definitely recommend them. They're recommended for a reason. They're not the cheapest, but the performance is, from what I read, the best, and it's easy to manage, so it's worth the extra cost.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
SR
Manager I.T. Infrastructure at a financial services firm with 5,001-10,000 employees
Real User
Enables all of our applications to perform faster and has good speed, resiliency, and scalability

Pros and Cons

  • "What I like most about this solution, is the speed, resiliency and scalability."
  • "In the next version of this program, I would like to see increased security, higher encryption, and faster throughput."

What is our primary use case?

Our primary use case for this solution is for tier 1 critical applications on-premises. 

Our organization takes advantage of the VMware integration developed by Pure by integrating with vRealize.

How has it helped my organization?

With this program, all of our applications are able to perform faster and this enables us to provide faster platforms and services to our customers and employees. This solution is, therefore, a huge benefit to our IT organization. 

VMware is basically the platform that our entire on-premise residence runs on and we incorporate vRealize, vOperations, and SRM. We're also looking at partnering with a backup solution Zerto, so it just gives us a lot more flexibility.

What is most valuable?

What I like most about this solution, is the speed, resiliency and scalability.

What needs improvement?

In the next version of this program, I would like to see increased security, higher encryption, and faster throughput.

What do I think about the stability of the solution?

The stability of this solution is extremely solid.

What do I think about the scalability of the solution?

I am very impressed by the scalability Pure offers.

How are customer service and technical support?

I haven't had any need to make use of the technical support team yet.

Which solution did I use previously and why did I switch?

We realized that we needed to invest in a new solution when we ran out of space. We didn't really switch over to Pure, we basically just put the non-critical apps on our Unity storage and brought in Pure to be the tier 1 for the performance of critical applications. We had a few programs on our shortlist, like Dell EMC and Pure. We actually have all three on-site currently. 

How was the initial setup?

The initial setup was very straightforward and we used FlairTech for the deployment. 

What other advice do I have?

I would like to see a reduction in the cost and speed, but I still think that this program deserves a ten out of ten rating. My advice to others would be, if you can afford it, get Pure. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
SV
Cloud Infra Manager at a university with 5,001-10,000 employees
Real User
Great for desktop virtualization, with an easy setup and excellent stability

Pros and Cons

  • "The solution is easy to scale. I'm running two environments right now, so I need to scale. I'm running a part technology. I've got an A-side and a B-side."
  • "I'd like to see a move towards individual VMs for what the performance of each VM is in a VD infrastructure. I can see the overall volume, but I would love to see things in a more granular level on the VM side."

What is our primary use case?

We primarily use the solution for desktop virtualization.

I have IOPS and IOPS input/output. The reason that we have virtualization required for the media is because of high IOPS and we're able to maintain it with PR. The encryption is pretty high. We like the encryption right on the storage.

How has it helped my organization?

I was able to put up more VMs using Pure. I'm running almost 3,400 VMs and VDIs on Pure Storage. This improves our organization because we can just set it up and we forget about it. Everything works. We do not need to worry about storage or bandwidth issues. Its ease of use is also helpful. The setup is very easy with Pure.

What needs improvement?

I'd like to see a move towards individual VMs for what the performance of each VM is in a VD infrastructure. I can see the overall volume, but I would love to see things in a more granular level on the VM side. I'd like to say "Hey, this particular VDI, what is the performance on that? How much IO is it using, what are the issues, what is CPU?" etc. I'd like to see that layout in the portal. That would be great for us.

For how long have I used the solution?

I've been using the solution for the last four years.

What do I think about the stability of the solution?

The stability of the solution is very good. After five years, I've had very few problems. In terms of problems, for example, sometimes I've seen some spikes in iOS. It came from our end, not from Pure.

What do I think about the scalability of the solution?

The solution is easy to scale. I'm running two environments right now, so I need to scale. I've got an A-side and a B-side.

How was the initial setup?

The initial setup was very straightforward. I did the GUI configuration after Pure finished their end, so it was very easy for me to set up. They just did the back end. I did the physical setup. They came back and did the configuration on the heads and I did the GUI set up with the network configuration, so everything else we set up ourselves. The setting up volume was very easy.

What about the implementation team?

Pure assisted us with the implementation. It was a beautiful experience because we had an older model on which the head had to be upgraded. They did it seamlessly. I had no drops in my VMs.

What was our ROI?

There has definitely been an ROI. In four years I've never seen another storage vendor that offers what's called an Evergreen solution. I should have my refresh next year, so I'm getting a brand new a controller with a minimal cost. By then we're going back and replacing the whole thing.

Which other solutions did I evaluate?

I did a POC with three different vendors. Pure won out due to its resiliency, adaptability and the IOS and the feature sets. I was able to pull up all three discs at the same time and it never failed.

What other advice do I have?

We are using the private cloud deployment model.

We are running VM on Pure. The main driver around VM on Pure is the number of IOPS I was able to get out of the two controllers. That was the main reason I chose Pure.

I'm not using any plugin with the vCenter or anything else like that.

The advice I would give to others considering implementation is to do your investigation, do a POC, and try it out. Find out which fits your needs. Also, isolate your workload. Don't mix your workloads if you want to do a successful VDI deployment.

I would give the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
JB
Sr Manager at a manufacturing company with 1,001-5,000 employees
Real User
A solution with high performance that is easy to install, troubleshoot, and manage capacity

Pros and Cons

  • "It comes with a large number of features out-of-the-box, which makes it easy for us to see problems and manage capacity."
  • "I would like to have an easy way to determine the cost per VM so that I can present a solution to our customers."

What is our primary use case?

We use this solution for general, primary storage in an on-premises deployment.

How has it helped my organization?

This solution has improved our performance. We run a lot of security tools that scan for different things, and this would greatly impact our other storage arrays that were either spinning disks or hybrid storage. Even though we did see an impact on Pure, none of our applications that ran on Pure had experienced any problems.

Part of it was to simply go to an all-flash technology that shielded us from that, but it was also that the toolset was very valuable. We could quickly see how we were performing. With some of the other vendors' tools, it's really hard to know where the problem is or how it's performing. You just see the results. You see the symptoms of the problems, and it's hard to come to understand where they are coming from.

What is most valuable?

This solution is simple to install.

It comes with a large number of features out-of-the-box, which makes it easy for us to see problems and manage capacity.

We use the Evergreen Storage model so that we will get upgrades as they are needed, or as we expand. It has helped us meet some financial challenges we had internally. In the past, we had to buy whole trays of disks from another vendor. It's too much money because we typically bill people ahead of the project. This solution has helped us meet the spending needs of our customers, and allow us to be more flexible.

What needs improvement?

I would like to have an easy way to determine the cost per VM so that I can present a solution to our customers. We're going through a transformation where we are trying to run IT as a business. I need to know how much a VM costs, so I need to know how much the compute costs, how much the storage costs, and how much the backup costs. It's really difficult to go to every single product and try to decipher how much I've spent on each of the products. It's not always as easy as just dividing, saying well this must be the cost. I'd love to be able to get that data out of Pure and into vSphere so that I can just see, by VM, how much we should charge our customer.

What do I think about the stability of the solution?

The stability of this solution has been great. We did have a recent problem but it was probably poor capacity management on our part, where we allowed the system to become too full and it was unable to do its own correction. Besides that though, it runs great. It's very low-touch compared to some other vendors we have used in the past. In some cases, we used to really have to have an expert to run the storage network and now with Pure, that's not as important. Once it's installed and ready to go, it's very easy to maintain, very easy to provision new space, and very easy to expand the hardware. It's been transformational just in the way that you consume the product. It's a service now.

What do I think about the scalability of the solution?

We tend not to do too much expansion but we can easily scale with the way we have structured our purchasing model on Pure. We can add small chunks as we need capacity, and we can once or twice a year add, which is kind on our budgets. It's kind on the IT people, as we don't have to fight our way through approvals because we're buying very massive amounts of expansion. It just makes it a little easier for us to do our own jobs internally.

How are customer service and technical support?

I have never contacted technical support for this solution.

Which solution did I use previously and why did I switch?

We needed to do a lifecycle replacement, and we also knew that at the time that flash was just really starting to take hold. We had used a hybrid model before and we weren't necessarily satisfied with that product from another vendor.

We evaluated three products and Pure just really outshines them on the pre-sales. On the financing side of it they were more flexible. Today I would look at it and say that it's much more of an OPEX model, similar to Cloud, and as we try to promote our own on-premise cloud, that continues to be important to us. We want to be transparent about cost all the way back to our customer.

How was the initial setup?

My understanding is that the initial setup is generally easy compared to some other implementations we have done for storage in the past.

What about the implementation team?

Pure's consultants assisted us with the deployment, and we liked those guys. Our pre-sales team is really great to work with and I have never heard any complaints about the
support teams. That's typically an indicator that it was an acceptable service. 

What was our ROI?

Well, as a personal perspective and from my team's perspective, we've seen a lot of return on investment. It is difficult to quantify monetarily. For example, we had one business unit that used Pure, they were the first, and it was supposed to be an evaluation at the time. We were going to come back later and do further evaluation of storage, but it performed so well that we didn't even think of evaluating again. When we needed to replace the other arrays, we went straight to Pure and life-cycled them into Pure in every segment we have. I think we only have one non-Pure storage array in the environment now, so that speaks volumes when it has worked that well.

In IT, we don't necessarily care about costs. We care about how much of a headache it is to make sure it keeps running and it was a win on both sides. It worked well in all areas for us. The other vendors weren't yet there, as Pure hit the market faster. Maybe the other vendors are catching up but it's going to be harder for us to walk away from Pure now that we have it working well.

What's my experience with pricing, setup cost, and licensing?

Pure has been flexible with us on the pricing models.

Which other solutions did I evaluate?

Prior to choosing this solution, we evaluated Dell EMC. We looked at Nimble but they weren't all-flash at the time so they didn't last very long. I am sure that we probably looked at an HP product but I don't think we ever really wanted to do business with them.

What other advice do I have?

After implementing this solution, we did see the performance impact. The performance had increased, although our customers did not see it. So as IT, on the backend, we could tell that something was happening but it didn't impact our customers. That is big for us because a lot of times, you have outages that IT recognizes that don't impact your customers. Those are the good outages. When you have an outage that impacts a customer then those are the bad days.

VMware greatly benefits our IT organization. We are about ninety-five percent virtualized, and it's made it tremendously easy to support the number of servers that we have with the number of staff that we have. It increases the ability to provision and de-provision. The whole server lifecycle is much simpler than when things used to be hardware only. It allows us to leverage our spending better because we can use the whole platform.

We have been running VMware for fifteen years, but the reason we have Pure there is so that we have a general workload platform there that can meet any and all needs for our customers. Only for very specific customers do we develop anything different. It gives us the power to run pretty much any workload besides maybe AMP-analytics or artificial intelligence, so it allows us to be very flexible. A lot of times, our customers don't know how to ask for the resources. They say "Just make it run". Our response is that we have a tool that is flexible and powerful enough to basically handle any request because our customers sometimes don't know how to size for their applications.

Running VMware on Pure helps because it makes it easy for IT. The virtualization makes it easy for IT to withstand outages, to do refreshes, and to make changes. With Pure, the all-flash gives you the speed to endure bumps in performance and it shields you against performance slips on your network. In the past, with spinning disk technology, you would feel the pain. You customers would experience the pain. We help the customers by not spending so much time dealing with the hardware. It's like "said it and forget it". We set it up, it's running and now we try to spend more time working with our customers to understand what they want to do and less time on the back end just trying to make sure that everything works.

I think we are using a plug-in with vCentre, which allows our system administrators to see into the storage. In the past, they would have to reach out to the storage team to try and understand if there are any performance problems. Now they can see that right away as they are troubleshooting, so instead of having to get two or three seniors together to troubleshoot, we can get one person in vCentre. They can do most of the high-level troubleshooting right away and only if it has developed into something they can't figure out, do they need to engage multiple people. This all allows us to respond quickly to the customer.

My advice to anybody who is researching this solution is to consider the impact on your employees. You want your employees to be successful so that your business can be successful. Don't look at just cost because any salesman can come in and make a proposal that looks appealing to you, whether it's over a one year period or three year period or otherwise. Especially when you deal with the very large vendors like Dell/EMC, who can bundle so many products together, it makes it easy for you. You have to also consider that this tool was so easy for us to implement that instead of spending three to six months fighting implementation, it was in so quickly that we were on to other efforts. There are a lot more soft costs that would have been there that we were able to avoid.

To summarize, I would suggest that you think more than just about the money and the investment, but the service level. For us, we needed support at international locations, and we took all of that into account.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
DC
Operation Manager at a leisure / travel company with 5,001-10,000 employees
Real User
The ease of management has made it so easy that we don't have to have extra storage or systems people

Pros and Cons

  • "It helps us maintain uptime much better than other solutions we've used in the past, and the support is extremely quick and responsive."
  • "I would love for them to have a hyper-converged solution."

What is our primary use case?

We use the FlashArray X20, M20, M10. We have regulations against cloud, so we're mostly on-Prem. However, we do use Office 365 for email and we have Azure for development on another team but I don't manage that team.

Our primary use case of this solution is to house data stores on virtual machines.

How has it helped my organization?

It helps us maintain uptime much better than other solutions we've used in the past and the support is extremely quick and responsive. 

The ease of management, cutting edge technology, and higher availability benefits our IT organization. 

We are running VMware on Pure. The main driver for this was the speed of the virtual machines and the ease of administration with Pure is pretty seamless.

The joint solution has helped my organization. Cody from Pure Storage has been a really big advocate for cutting edge technologies within Pure Storage. He's given us as a customer a lot of tools from his social media to help us do our jobs easier. That's been amazing. It's been awesome for us. The support's been great. Our SC has been great, and our sales reps have been great. Performance is awesome.

What is most valuable?

The most valuable features of this solution are the speed, ease of use, administration, and the support model.

We have the VMware plugin for Pure storage. It's the plugin that allows us to create a data store. It's super simple but we use it. It's in vCenter. The integrations have helped by making it quicker to deploy data storage.

If we have a LUN that is ready to have a data store put on it, rather than us having to give access to certain people to create data stores, they can just do it directly from vCenter and they won't have to have access to the array. It makes it easier. It's a little faster.

What needs improvement?

From a software perspective, it's been great. They've done a lot of things with VM integration from the Pure side. I would love for them to have a hyper-converged solution.

The costs could be improved. They still have a very good value proposition. I'm not arguing that they're too expensive, but if they want to continue to increase market share, they're going to have to come up with better ways to get the cost down. The availability of QLC NAND is much cheaper, albeit at a higher latency.

What do I think about the stability of the solution?

Stability is very high. It's been amazing. They do non-disruptive upgrades that I have never seen anything like in the industry. For us, we can do upgrades in the middle of the day. We wouldn't accept that kind of risk, but we've accepted a lot more risks than we should using Pure and I've never been let down.

What do I think about the scalability of the solution?

Scalability is very good considering the architecture that they're built around, which is the scale-up architecture. It's very good.

Which solution did I use previously and why did I switch?

Before Pure, we had EMC VNX, and we were having the entire array reboot and we would lose a server room at a remote casino. All VMs would go down and have to reboot because the entire array would reboot. That happened at least three or four times and then that's what made us decide to pay for what I would say is around triple the cost, just to guarantee that that doesn't happen. To my organization, money is less of the concern as the availability. Nobody wants to get that phone call. We had EMC, it was bad. Support wasn't great. I wouldn't say it was bad but it wasn't great. What put us over the top was that Pure is stable.

How was the initial setup?

The initial setup is insanely easy. It's so easy our sales guy can do it with Pure.

What about the implementation team?

We used a reseller for the integration. The company was Pinnacle Business Solutions from Oklahoma city. It was pretty good. We were happy with it.

What was our ROI?

We absolutely have seen ROI in two areas. The ease of management has made it so easy that we don't have to have extra storage people or systems people. The data reduction has been very generous. We're getting roughly three and a half to one data reduction across all arrays. That's basically three VNXs right there, and three VNXs would cost more than a Pure FlashArray. That's a pretty decent return.

What's my experience with pricing, setup cost, and licensing?

We have 16 or 18 arrays. We like to do the three-year support model so that we get Evergreen and therefore, we get free upgrades. We pay around more than 1.5 million dollars. 

Which other solutions did I evaluate?

I wasn't a decision-maker in the decision-making process. Had I been, I would've considered Nimble All Flash Array. I wouldn't consider anything else. Everything else that I know of in the storage industry is not worth us having insanely low latency for that. That's not our number one concern.

What other advice do I have?

They're the leader in the industry and everyone's chasing them. They're a cloud-native array that no one's ever done and their storage is excellent. Even if they weren't one of the fastest arrays in the entire industry, I would use them for their support model and ease of use.

The advice I would give to someone considering this solution is to look past the sticker shock which is return on investment. I would look at data reduction. I would definitely buy into what people say about their support, which is excellent. I would say that your company, whether you realize it or not, is going to benefit from being industry-leading, pushing the edge from a technology perspective, the ease of management, administration, and even the setup. It is well worth it.

I would rate it a nine and a half out of ten. I would rate it that high simply because I think if they can take advantage of QLC NAND and bring the costs down into a different market, it would be perfect. If they wanted to do a hyper-converged solution with this type of support that they have, they would be unbeatable. They're already unbeatable, but QLC NAND is going to bring the costs down for this all-flash architecture, and if you can cut the price of half of the flash array, you can be selling to small, medium business much quicker. It would be fantastic. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
GL
Sr Manager at a insurance company with 5,001-10,000 employees
Real User
Enables us to allocate resources as needed and manage our whole infrastructure that way

Pros and Cons

  • "The speed is the most valuable feature of this solution."
  • "We haven't seen ROI."

What is our primary use case?

Our primary use case of this solution is for Citrix. 

We use the on-premise deployment model. 

How has it helped my organization?

Our previous SAN storage environment never performed with the same levels as this does. The performance levels and the storage have improved my organization. 

It has benefited our IT organization because we're a 95% virtualized environment and we're able to allocate resources as needed and manage our whole infrastructure that way.

We are running VMware on Pure. Our main driver for this was to isolate our Citrix environment from the general SAN storage board.

The joint solution has benefited my organization in the way that it isolates it, giving peak performance and does not share it with other environments that have any infrastructures or competing resources.

What is most valuable?

The speed is the most valuable feature of this solution. 

What do I think about the stability of the solution?

It has been very reliable. 

What do I think about the scalability of the solution?

We have had no issues with scaling up to whatever demands that we have.

How are customer service and technical support?

I haven't had a lot of direct interaction with their support but VMware is very good.

Which solution did I use previously and why did I switch?

We replaced another Legacy Solution. We wanted to maintain its isolated capabilities.

How was the initial setup?

The initial setup was straightforward. 

What was our ROI?

We haven't seen ROI. 

Which other solutions did I evaluate?

We evaluated EMC and HP.  

What other advice do I have?

I would rate it an eight out of ten. The storage has been very good. I don't know that it's a large enough deployment across the boards to know how it would fit in the rest of the enterprise. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
SC
Team Lead at a tech services company with 51-200 employees
Real User
A simple, reliable, and high-performance solution for hosting VMware workloads

Pros and Cons

  • "It is easy to deploy and it's all-flash, so it's very fast."
  • "As partners, we should have the option to download the software, rather than have to go back through Pure to obtain it."

What is our primary use case?

We are a system integrator and this is one of the solutions that we provide for our clients.

For our most recent customer, this solution is being used to host VMware workloads in an on-premises deployment.

How has it helped my organization?

Our customer has been able to migrate some of their cloud services back on-premises, which is of benefit because they were having some performance issues in the cloud.

What is most valuable?

The most valuable feature of this solution is its simplicity.

It is easy to deploy and it's all-flash, so it's very fast.

What needs improvement?

As partners, we should have the option to download the software, rather than have to go back through Pure to obtain it.

What do I think about the stability of the solution?

This solution seems to be fairly reliable. I haven't had any issues personally, or outages or anything of that nature.

What do I think about the scalability of the solution?

The flash array scales up well, but it doesn't really scale-out. I think that's more where Pure's FlashBlade comes into play. You'd have to replace it with the next model up controller, in order to scale.

How are customer service and technical support?

I haven't had much to do with technical support. Typically, we'll deploy it for our customer and hand it over, and then they'll manage it from there.

Which solution did I use previously and why did I switch?

Prior to this solution, our customer used Dell EMC, but there were several problems. They were not happy with it because of the performance of the array, and also the complexities around engaging the support teams. Their solution had also reached end-of-life, so they had to move to a new platform anyway. Ultimately, they wanted to move to something simpler than their existing platform, so they moved to Pure.

How was the initial setup?

This initial setup and deployment are pretty straightforward.

For the setup, it is very simple to populate the information. We had a workbook that was provided by Pure to give to the customer to gather all of the details. That made the implementation very straightforward.

The one thing that was a little bit annoying was the fact that we still had to come back through Pure to get the software. A lot of our other partners, we can just download it ourselves, and as long as we've got the process, we can go and do it ourselves. But, in this scenario, we still had to come back through Pure to actually get the software.

What about the implementation team?

We implement this solution for our customers. We are a partner and we're certified to do deployments.

What was our ROI?

I think that our customer has seen ROI because their existing solution was getting into extended maintenance, so it was costing a lot of money for that service. Also, with less time spent managing that old array, they had more time to do other things.

Which other solutions did I evaluate?

In addition to this solution, our customer considered another Dell EMC option, as well as one by Hitachi. They chose this because of the simplicity, and the fact that it is all-flash meant that they didn't have to worry about performance. 

What other advice do I have?

VMware benefits our IT organization because we are partners, so we deploy VMware services. It also helps our customers make their applications more readily available and reliable.

We are using the VMware plug-in for Pure. It's meant more rapid provisioning of volumes for VMware, and it gives the customer more visibility of the storage.

Both the ease of setup and the reliability of the array makes it quite simple to manage for the customer.

My advice to anybody who is researching this solution is to consider that things are changing a lot in the industry at the moment. So, obviously, looking for things that are going to take less time to manage, are easy to implement, and give a good return on investment are important success criteria.

I would rate this solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
SS
System Administrator at a government with 1,001-5,000 employees
Real User
Has high reliability and enables us to have faster access to our data

Pros and Cons

  • "The top-tier support and reliable storage are the most valuable features of this solution."
  • "In the next release, I would like to see file-level encryption."

What is our primary use case?

We use the private on-premise deployment model. Our primary use case of this solution is for virtual machines. We just use it as storage for our vCenter environment.

How has it helped my organization?

It has improved my organization in the way that we have high reliability and faster access to our data.

It has improved our IT organization in the way that we are able to provide systems to our customers quickly and provide high availability and reliability for their applications. 

We are running VMware on Pure. Our main driver was speed. The joint solution has helped our organization through speed of delivery and speed of applications.

What is most valuable?

The top-tier support and reliable storage are the most valuable features of this solution. 

What needs improvement?

In the next release, I would like to see file-level encryption.

What do I think about the stability of the solution?

It's highly stable. It's one of our biggest successes. 

What do I think about the scalability of the solution?

It's been really easy to expand storage with no downtime. It's one of the things we like about it. 

How are customer service and technical support?

Their technical support is great. 

Which solution did I use previously and why did I switch?

We knew we needed to switch to this solution because the industry is going away from spinning disks. We were on spinning disks, and the whole industry is going away from that. 

We are still using IBM but we are not happy with it. IBM has taken old technology and tried to make it new. Pure has started from the ground up and built it.

How was the initial setup?

The integration was straightforward. 

What about the implementation team?

Pure Storage did the integration for us. 

What's my experience with pricing, setup cost, and licensing?

Our costs are around $100,000.

Which other solutions did I evaluate?

We also evaluated Nimble, EMC, and HPE 3PAR. We ended up going with Pure because of the architecture, speed, and support.

What other advice do I have?

I would rate it a ten out of ten for its reliability, speed, and support. The support is awesome.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
SB
Sever Engineer at a healthcare company with 11-50 employees
Real User
Drives down costs and allows us to migrate servers from one data center to another but they should always be improving IOPS speed

Pros and Cons

  • "Having fast storage allows actual servers to perform in high capacity so we don't have slowdowns on our applications."
  • "As long as they always improve on IOPS speed, that's all we're really looking for. The faster the storage can be the more we can do speed of application and speed of use."

What is our primary use case?

We use the on-premises deployment model of this solution. Our primary use case is for virtualization. 

How has it helped my organization?

Having fast storage allows actual servers to perform in high capacity so we don't have slowdowns on our applications.

It benefits our IT organization in the way that it drives down costs, allows us to migrate servers from one data center to another, and gives the flexibility that having bare metal servers wouldn't allow.

We run VMware on Pure and our main driver was for cost and performance.

What is most valuable?

The most valuable feature is the speed. 

We are taking advantage of the VMware integrations developed by Pure. 

What needs improvement?

As long as they always improve on IOPS speed, that's all we're really looking for. The faster the storage can be the more we can do speed of application and speed of use.

What do I think about the stability of the solution?

The stability seems good. It doesn't go down very often. 

How are customer service and technical support?

I haven't contacted their technical support firsthand. 

Which solution did I use previously and why did I switch?

At the time we were evaluating a whole bunch of different solution platforms, and a lot of times it came down to use case, workload, and cost. 

We are using this solution in conjunction with EMC. We might still be using both for different workloads. 

What about the implementation team?

We used a reseller for the integration. 

What other advice do I have?

I would rate it a seven out of ten. It's a solid product but all products can improve. It's technology, it's not always going to do what you need it to do. It can go down from time to time, but it's been pretty solid so far.

I would advise someone considering this solution to talk to a Pure Storage engineer to see if it fits your needs. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
NW
ICT and Security Specialist at a comms service provider with 10,001+ employees
Reseller
Has a seamless integration into the public cloud, great support, and it's fast

Pros and Cons

  • "The performance and the ever-growing maintenance are the most valuable features of this solution."
  • "In the next release I would like to see integration into other third-party player providers like Google."

What is our primary use case?

We use the hybrid cloud deployment model of this solution and use both AWS and Microsoft Azure as our cloud providers. Our primary use case for this solution is for mixed workloads. 

We are running VMware on Pure. Pure gave us the storage because we're a partner so we're running on it.

How has it helped my organization?

The seamless integration into the public cloud has improved my organization. It also benefits my IT organization in many ways. We sell it, we use it, and it makes us faster.

The joint solution, VMware on Pure, has helped our organization. It's tested a lot of stuff and been put in production. It's also used for customers.

Our organization takes advantage of the VMware integrations developed by Pure, any APIs that are available to be using.

It offers seamless integrations and has made it easy for us to do. It's a simple product.

What is most valuable?

The performance and the Evergreen maintenance are the most valuable features of this solution.

What needs improvement?

In the next release I would like to see integration into other third-party player providers like Google.

What do I think about the stability of the solution?

The stability is excellent. 

What do I think about the scalability of the solution?

The scalability is excellent and is very easy. 

How are customer service and technical support?

Their support is very good, first-class. 

Which solution did I use previously and why did I switch?

We switched to this solution because of the timing. We are using this solution in conjunction with a solution from EMC. 

How was the initial setup?

The initial setup was straightforward. It only took us a couple of days to set it up. It was so simple.

What about the implementation team?

We are an integrator and reseller so we did the implementation ourselves on one team.

Which other solutions did I evaluate?

We also evaluated NetApp. It was between NetApp and Pure. The reason we went with Pure Storage wasn't a technical decision, rather, it was just purely cost and the Evergreen maintenance that Pure provides. It just makes it easier when we have a new drive and a new chassis every three years.

What other advice do I have?

I would rate it a ten out of ten. It's simple. It's got great support and it's fast. It does what it's supposed to do. My advice to someone considering this solution would be to test it and build a proof of concept.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
BP
Systems Engineer at a government with 1,001-5,000 employees
Real User
Easy to use, great technical support, and saves us a lot of space

Pros and Cons

  • "The most valuable feature of this solution is the support."
  • "The price of this solution could be improved."

What is our primary use case?

Our primary use for this solution is storage. We have a private cloud deployment.

How has it helped my organization?

Using this solution has improved our consolidation ratio and it saves us a lot of space. 

What is most valuable?

The most valuable feature of this solution is the support.

This solution is easy to use.

What needs improvement?

The price of this solution could be improved.

What do I think about the stability of the solution?

So far, the stability of this solution has been really good.

What do I think about the scalability of the solution?

The scalability of this solution is really good.

How are customer service and technical support?

Technical support for this solution is excellent.

Which solution did I use previously and why did I switch?

Prior to this solution, we were using the IBM Storage Network. The support was not very good, and the feature set was very limited.

We needed something that was simpler to manage and maintain.

How was the initial setup?

The initial setup of this solution was straightforward.

What about the implementation team?

We used an integrator for our deployment, and our experience with them was good.

What was our ROI?

In terms of space savings, we were able to save a lot of money.

Which other solutions did I evaluate?

We evaluated a second IBM-based storage solution, and after that, Pure was the second one that we looked at. We heard so many good things about it that we leaned towards that way.

What other advice do I have?

Using VMware has improved our IT organization by providing a stable virtualization platform.

We are running VMware on Pure, which was driven by our interest in consolidation. It has helped us by saving space over using less dense storage.

We have the Pure plug-in for the VMware environment. It has helped us with information monitoring.

For anybody comparing this solution to similar products, my advice is to look into the numbers. This product is definitely worth the price, and it is easy to use.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sarkis Kotelyan
System Administrator at VERIFI
Real User
We saw huge boost in performance for all of our servers

Pros and Cons

  • "It is pretty much just plug and play. There is not that much to do with it. It is very easy to use."
  • "I would like the ability to swap out the network adapters into it. So, without taking out the whole controller, I would like to be able to swap adapters. This would make things easier."

What is our primary use case?

We use it as our primary application driver for all of storage reasons in our data center for both our corporate and production environments.

We just did all-flash, and all-flash is better than anything disk related.

How has it helped my organization?

This was our first all-flash storage enclosure, so we saw huge boost in performance for all of our servers. It has definitely helped us in terms of performance, which is what we needed it for.

We don't have to build any type of storage device, which takes a long time for an IT guy to do. For storage, this makes it much easier when it is set up, because it can be done almost the same day that it is purchased.

What is most valuable?

The deduplication and compression are its most valuable feature. They have done a really good job, as they were able to shrink down 15 gigs into five gigs.

It is pretty much just plug and play. There is not that much to do with it. It is very easy to use.

What needs improvement?

I would like the ability to swap out the network adapters into it. So, without taking out the whole controller, I would like to be able to swap adapters. This would make things easier.

What do I think about the stability of the solution?

It has been stable. It has been running pretty much flawlessly, except for one power supply which died, and that was it. That power supply was then replaced by Pure Storage. The replacement that Pure Storage sent us did have a bit of an issue when it was placed, but after a tech went in there and fixed it, that was it.

I try to go in there and at least keep an eye on it every once in a while, but it mostly runs on its own. There is no real need to do anything.

What do I think about the scalability of the solution?

We haven't really scaled up.

How are customer service and technical support?

The technical support did a good on the one issue that we contact them for (the power supply).

Which solution did I use previously and why did I switch?

We didn't have all-flash. We needed a lot of performance for all of our production environment, and for everything else that was connecting to us. That is what basically drove us to Pure Storage.

How was the initial setup?

The setup was very good. For my environment, which is a cluster environment, they were able to pick that up and do that (and iSCSI) very well.

I had no issues with upgrading our firmware controllers.

What's my experience with pricing, setup cost, and licensing?

You are buying a premium product, and it is worth it.

Which other solutions did I evaluate?

We were looking at Dell EMC. We were looking at a couple of other vendors, including NetApp. We decided on Pure Storage because of the deduplication and compression that they were advertising.

What other advice do I have?

If you are researching Pure Storage, make sure you are getting the right amount of space set up for what you are doing because the compression will affect how much you are getting overall. You might think you are only getting ten terabytes or fifteen terabytes, but it will be a lot less.

We use it for Hyper-V on my end and OpenStack on the production end. The integration for Hyper-V was very easy. There was pretty much no effort to do it.

The UI is pretty good. I don't use it as often as I probably should, but it usually just runs on its own.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Derek Small
President and Principal Architect Engineer at Technetics
Reseller
It has a lot of statistics which help out with capacity planning

Pros and Cons

  • "The back-end data reporting for Pure Storage is phenomenal. The data that you can see on the performance of your customers' array, so you can be proactive about upgrades or enhancements, and is a phenomenal tool to have access to as a partner. I haven't seen this type of stuff out of anything of the other storage systems."
  • "The setup needs to be improved the most. They can do a little more with the user interface, but the setup is what I would like to see made a bit easier."

What is our primary use case?

Anytime that you need fast storage. 

How has it helped my organization?

The back-end data reporting for Pure Storage is phenomenal. The data that you can see on the performance of your customers' array, so you can be proactive about upgrades or enhancements, and is a phenomenal tool to have access to as a partner. I haven't seen this type of stuff out of anything of the other storage systems.

Pure Storage has a lot of statistics which help out with capacity planning.

As a partner administrating the solution, the back-end reporting has positively affected the time involved in managing and administrating.

What is most valuable?

Performance is its most valuable feature. There is nobody else who is coming close, not that I have seen. 

They are on the money with the predictive performance analytics. They claim high performance, and they do have it.

What needs improvement?

There are things that they are doing with the interface all the time to make it better. It is not the easiest to work with, but it is getting close. As far as interfaces, I always liked Nimble's interface the best. Though, Nimble's interface has been stuck in the mud for the last three to four years since HPE took them over. There hasn't been a whole lot of changes to Nimble. Whereas, Pure Storage has been continuing to improve, which is pretty good. It is not top of the market, but it is getting there.

The UI reporting is adequate. 

The setup needs to be improved the most. They can do a little more with the user interface, but the setup is what I would like to see made a bit easier.

What do I think about the stability of the solution?

I can't think of a time I've had a problem with a Pure Storage array. You might get drive fail once in a while, but it has never been a problem. Usually, that will get reported in the partner dashboard and we will get an alert. Pure Storage will also get an alert. 

Nimble used to be the best if you had a part fail. It would be on your doorstep the next morning. It just showed up, every time. No questions. They have lost some of that with HPE. 

Pure Storage is still pretty good. I haven't heard any customers tell me that they just had a part just show up without even knowing anything was down, like I used to hear about with Nimble. However, usually they will get some type of an alert from Pure Storage, such as, "Looks like you lost a drive. Do you want us to send someone out or a power supply?" Then, get it out.

What do I think about the scalability of the solution?

They are at least 30 percent faster than their closest competitor. It depends always on the differences on how you scale. I had customers get NetApp, who couldn't get anything out of it. They finally added another storage shelf and started getting some decent numbers. Well, instead of adding a couple more storage shelves, I could do that with one Pure Storage array. What if I don't need that much storage and don't want to have five shelves? You don't need that with Pure Storage, because one shelf will strain.

I don't have any massive Pure Storage installs. Probably the biggest ones that I have been apart of are five or six arrays.

Which solution did I use previously and why did I switch?

I have at least three customers who have had other stores solutions and installed Pure Storage. There is no comparison. Their old storage solutions have now been relegated to archive, or they have ripped them out.

How was the initial setup?

The initial setup can be challenging. If everything works the way it a supposed to, which it often does, then it is fine. However, when your encounter problems and you have to get into those local admin accounts, that can be a pain. You have to call tech, they need to look up what the password is, then send it to you, which can be a pain.

I would like to see a bit different setup. It would be nice if they have something where you can plug into the thing and see an HTTPS address, like with a bench setup. A couple of other vendors has upped their own Layer 2 protocol for discovery. As long as you are on the same network segment, it pops right up  and you can do the base config, then you are ready to log into it in about five minutes. Pure Storage's process is not bad, but it could still be better.

I have never had a problem with a firmware or controller update.

What's my experience with pricing, setup cost, and licensing?

With the pricing, they have, it is pretty competitive to spinning disk.

I have had a couple of customers who have complained about the cost. It can be a little more expensive than some of the other platforms. After it has been installed, I have never had a customer say, "I wish we wouldn't have spent all that extra money." They have always been happy with the product after it has been installed. They might be on the fence about it because of the price, but everybody who I have ever seen install it, they are always happy with it.

Which other solutions did I evaluate?

The competing vendors are NetApp, Nimble, and IBM. I don't run into a lot of Dell EMC. Customers pick Pure Storage for performance.

There is no comparison performance-wise. I also install Nimble for storage, and Nimble has flash and all-flash, as well. However, if you are looking at the performance numbers, these Pure Storage is just killing it.

What other advice do I have?

I have integrated the solution with vCenter. There is nothing remarkable about it. It works. I have no complaints.

I think all vendors have a pretty decent platform for inline deduplication and compression. There are always little differences here and there, but I haven't seen anything remarkable with Pure Storage.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
JH
IT Officer at a university with 1,001-5,000 employees
Real User
It was a very simple configuration to integrate the VMs and have them read our storage

Pros and Cons

  • "The predictive performance analytics is a very good feature, as our system is performing better than before."
  • "There are a lot of things to improve."

What is our primary use case?

It is storage for our database system.

How has it helped my organization?

The access in our system is more reliable and provides our users better speed.

What is most valuable?

For flash storage, the speed access is its most valuable feature.

The solution’s inline deduplication and compression is very good.

The predictive performance analytics is a very good feature, as our system is performing better than before.

What needs improvement?

There are a lot of things to improve.

What do I think about the stability of the solution?

They make a reliable storage. We use it as a very critical system, and we don't want any corruption on our system.

Since our design is a high availability design, it can work 24/7.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and technical support?

The technical support is very fast.

Which solution did I use previously and why did I switch?

Previously, we used Oracle, Hitachi, and SAN storage. We switched because we needed storage that could be accessed and support our system very quickly.

How was the initial setup?

The initial setup was straightforward in configuring the database and storage.

What about the implementation team?

We used a Pure Storage partner for the deployment. They were very good, supportive, and responsive.

Which other solutions did I evaluate?

We evaluated Oracle and Hitachi, but Pure Storage had the better pricing.

What other advice do I have?

The features that we wanted have already been added.

We integrated the product with VMware and vCenter. It was a very simple configuration to integrate the VMs and have them read our storage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
DP
Sr Infrastructure Architect at a energy/utilities company with 1,001-5,000 employees
Real User
It provides better performance for our desktops

Pros and Cons

  • "The stability and performance are the best things about the solution."

    How has it helped my organization?

    It provides better performance for our desktops.

    It has positively affected our space requirements.

    We have reduced the time involved in managing and administrating our storage.

    We haven't done as much capacity planning as we should have. I am sure it would help us.

    What is most valuable?

    The most valuable feature is its performance.

    The solution’s inline deduplication and compression are very good.

    The upgrade architecture is very good.

    Our data reduction rates, latency, and availability are all good.

    For how long have I used the solution?

    We have had it for about two years.

    What do I think about the stability of the solution?

    The stability is very good. The stability and performance are the best things about the solution.

    What do I think about the scalability of the solution?

    The scalability is very good.

    How are customer service and technical support?

    The technical support is very good.

    How was the initial setup?

    The initial setup was straightforward.

    We have undergone an upgrade of firmware.

    What was our ROI?

    We have seen a reduction in TCO.

    What's my experience with pricing, setup cost, and licensing?

    The cost has room for improvement.

    Our Evergreen Storage subscription is supposed to be good when we go to upgrade.

    Which other solutions did I evaluate?

    We did an evaluation of Dell EMC, Pure Storage, and NetApp.

    What other advice do I have?

    I would recommend trying it. We like the product, and it works well.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Cecilia Lenasdotter
    Network Engineer at Altura Credit Union
    Real User
    The encryption is its most valuable feature

    Pros and Cons

    • "Because of the encryption, we have different storage and the encryption can go over both."

      What is our primary use case?

      We use it for our financial core storage.

      It has been a good product. It has a lot of good features on it.

      How has it helped my organization?

      Because of the encryption, we have different storage and the encryption can go over both. Therefore, we are NCA compliant.

      The solution has minimized the time involved in managing and administrating our storage.

      It has helped by shrinking our space requirements.

      What is most valuable?

      The encryption is its most valuable feature.

      The solution’s inline deduplication and compression are pretty good.

      Its ability to simplify storage seems good.

      What do I think about the stability of the solution?

      The stability is very good. It has been stable.

      What do I think about the scalability of the solution?

      The scalability is very good.

      How are customer service and technical support?

      The technical support is very good.

      Which solution did I use previously and why did I switch?

      We need the encryption at REST. That is why they wanted this solution.

      What about the implementation team?

      We used an integrator, Jack Henry, for the deployment.

      What's my experience with pricing, setup cost, and licensing?

      The cost has room for improvement.

      Which other solutions did I evaluate?

      We evaluated Pure Storage, Nimble, and Dell EMC.

      What other advice do I have?

      Look into Pure Storage because it seems to be a good solution. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      AA
      Systems Engineer at PayPal
      Real User
      The predictive performance analytics are good, but we have had performance issues

      What is our primary use case?

      It's the back-end storage for all our virtual environments.

      What is most valuable?

      The performance is great. The predictive performance analytics are good.

      For how long have I used the solution?

      We bought it around eight months ago.

      What do I think about the stability of the solution?

      It goes at about 95 percent, so we have had some performance issues. It is hard to clear them.

      What do I think about the scalability of the solution?

      It has been scalable so far.

      Which solution did I use previously and why did I switch?

      We have also used NetApp, but not for all-flash. This is our first all-flash solution.

      Which other solutions did I evaluate?

      We were looking for an all-flash solution, and Pure Storage is the best solution right now. …

      What is our primary use case?

      It's the back-end storage for all our virtual environments.

      What is most valuable?

      The performance is great.

      The predictive performance analytics are good.

      For how long have I used the solution?

      We bought it around eight months ago.

      What do I think about the stability of the solution?

      It goes at about 95 percent, so we have had some performance issues. It is hard to clear them.

      What do I think about the scalability of the solution?

      It has been scalable so far.

      Which solution did I use previously and why did I switch?

      We have also used NetApp, but not for all-flash. This is our first all-flash solution.

      Which other solutions did I evaluate?

      We were looking for an all-flash solution, and Pure Storage is the best solution right now.

      What other advice do I have?

      Just give it a try.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
      Thayne Yost
      Senior Network Engineer at US Dept of Energy Idaho Operations Office
      Real User
      Identify the size and volume that you want and the host that you want to deploy it to, then it just shows up and works

      Pros and Cons

      • "It's reduced our overhead management time on storage, since it is so simple to get in and just provision a volume, present it to the host, and then you are done."
      • "We did have one hiccup with the integration of vCenter. When we were installing Pure Storage, we were using vCenter 6.7, which defaults to the HTML5 Web Client. The current plugin for Pure Storage doesn't show up in that client at all. You have to go and use the legacy FlexFlash client to see the Pure Storage plugin in vCenter."

      What is our primary use case?

      In our company, we implemented a Pure Storage FlashArray for our VM virtualized environment. 

      We do have vCenter integrated with Pure Storage. We use that application to deploy virtual volumes on our Pure Storage solution. We are still in the beginning stages, so we only have four virtual systems running on it. However, in the coming months, we will be migrating the bulk of all of our VMs over to vCenter and Pure Storage.

      How has it helped my organization?

      The inline deduplication and compression have exceeded our expectations. The rep from Pure Storage kept promising us 4:1, and we were very skeptic about getting that. We were anticipating mainly getting 1.5:1. So far, with the VMs, we have been running closer to 5:1 deduplication and compression, which is amazing to us.

      It's reduced our overhead management time on storage, since it is so simple to get in and just provision a volume, present it to the host, and then you are done. With the old HPE system, there were quite a few more steps to have to deal with. Therefore, it has definitely reduced our management.

      What is most valuable?

      The simplicity is the most valuable feature. I do not have to deal with how to provision RAIDs or manage disks. I just plugin my disk groups, and it does it all on the back-end. I just identify the size and volume that I want and the host that I want to deploy it to, then it just shows up and works. It has been incredibly simple to use, and it is incredibly fast.

      Simpler is always better in my mind. Just making it quicker and easier to deploy, then also making it so that there is less chance of error. 

      What needs improvement?

      We did have one hiccup with the integration of vCenter. When we were installing Pure Storage, we were using vCenter 6.7, which defaults to the HTML5 Web Client. The current plugin for Pure Storage doesn't show up in that client at all. You have to go and use the legacy FlexFlash client to see the Pure Storage plugin in vCenter.

      I know that Pure Storage is working on this. They already told us, "Hereon out, we will be developing and only deploying HTML5 plugins." However, it's currently only in beta testing right now from what they've said. Getting that plugin out would definitely help us, because we don't have flash, or use it very actively. If we had that plugin in sooner rather that later, it would be awesome.

      For how long have I used the solution?

      We have only had it installed for a few weeks.

      What do I think about the stability of the solution?

      To early to comment.

      What do I think about the scalability of the solution?

      We are hoping that we get to scale up, at some point. My initial impression is that it should be very easy for us to expand just by replacing the disk groups or by adding a shelf. As far as my impressions of being able to scale, I think it will be pretty simple. Until we get to that point, I don't know.

      We haven't really seen much on the performance side, because we only have five VMs in there right now. I can definitely say that it is extremely fast. It is much faster than our legacy HPE spinning disks. However, until we get a lot more servers on it, I won't know if we going to hit a bottleneck or cap it out at all. I don't think we will, but until we get more on there, I won't know.

      How are customer service and technical support?

      The technical support is very easy to work with. 

      Which solution did I use previously and why did I switch?

      We are replacing legacy HPE EVA and legacy Hyper-V systems moving to VMware with Pure Storage, as our storage solution.

      We have a very old HPE EVA system. We knew that we needed an upgrade, because our system is 10 years old and out of support. We brought in a number of consultants to talk to us about whether we should upgrade our Hyper-V system or move to VMware. Thre or four consultants recommended (almost all of them) moving to all-flash. They highlighted Pure Storage as one of the industry leaders in all-flash storage. That is why we started working with Pure. 

      How was the initial setup?

      The initial setup was pretty straightforward. We had a Pure Storage Rep onsite to help us install it. They had their installation guide with the steps outlining how to do this and that: x, y, z type steps. It only took us two hours to get it out-of-the-box, in the rack, turned on, added to vCenter, and have our first VM on the system. 

      What about the implementation team?

      We had a Pure Storage rep come onsite and help us install the system. We had it up and running in just two hours. Then, he turned us around and had us enter a ticket to do a firmware upgrade on our system, because it was three versions old. 

      The technical support was very responsive. They emailed us and scheduled it a couple days out. They talked us through how to enable the Remote Assist tunnel. We had that up and running, then the day came for the upgrade. They emailed us and asked if they could continue. Then 20 minutes later, they emailed saying, "Okay it is done. We will monitor it for 24 hours. Let us know if you have any problems." It was just amazing to me, because I don't have to touch it. I don't have to look at it. We had no downtime nor interruption to service, and yet the upgrade was done.

      What was our ROI?

      We have already seen ROI.

      We have upgraded our legacy Fibre Channel system from 8 gig up to 32 gig with our Pure Storage. By just copying the first few VMs off to that, I was floored at how fast it would write and read to that system. I am really excited to see once I get more VMs on there how well it will handle all of it.

      What's my experience with pricing, setup cost, and licensing?

      We just barely bought our Pure Storage, so we haven't been able to use Evergreen Storage subscription at all yet. However, it's a really cool concept. As long as we maintain our subscription, we will get new controllers every three years and really never have a forklift upgrade like we currently are doing. Just that future-proofing is an ease off of my mind to know that I won't have to do what I'm doing right now again.

      Which other solutions did I evaluate?

      We did evaluate the HPE 3PAR and HPE all-flash systems, because we were a legacy HPE environment, where everything we had was HPE. Beyond that, we didn't really investigate any other vendors. We read some white papers on Dell EMC, but we didn't talk to anybody about them.

      Pure was very responsive when we talked to them when we were just investigating on what to buy. They were always the first ones to get back to us and talk to us. They came onsite multiple times to help us with any questions that we had. That level of customer experience was really helpful in making a decision.

      We decided to go with Pure Storage more for the Evergreen Storage subscription. With Pure Storage, it was a little bit more to initially get it in, but then you have the Evergreen Storage subscription, which is essentially less than the support on HPE, and that came with the upgrades down the road. HPE subscription support would only cover failures. It didn't have any upgrades built in to it. So, if five years down the road, we went with the HPE system then we would have had to buy whole new storage array to upgrade it. That really played a lot into us wanting to go with Pure Storage. We didn't want to have to do this multiple times.

      What other advice do I have?

      I have made recommendations to friends who work for other companies that are looking for storage right now to just go ahead and buy Pure Storage. From what I have seen, it will beat out any other storage solution.

      From the performance that I've seen, the simplicity of how to use it, the responsiveness, and customer experience, it is one of the best companies that I have worked with so far.

      I was actually branded as a SAN environment when we got Pure Storage. For me, it was learning that a SAN environment wasn't necessarily as complex as I thought it was. You have vendors out there, like Pure Storage, who makes things super simple and easy to use. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      RB
      IT Manager at a government with 51-200 employees
      Real User
      Its ability to simplify storage is great

      Pros and Cons

      • "The solution has probably reduced my power use substantially."
      • "We have not seen a reduction in our TCO nor have we seen ROI."

      What is our primary use case?

      We use it as reliable storage.

      How has it helped my organization?

      The virtual machines hosted on this storage are much faster. It boots so quickly that it is almost inconvenient.

      The solution has probably reduced my power use substantially.

      What is most valuable?

      Reliability and performance are its most valuable feature.

      Its ability to simplify storage is great.

      I look at the performance metrics periodically, which are spectacular.

      What do I think about the stability of the solution?

      The stability is tremendous.

      What do I think about the scalability of the solution?

      The scalability is great.

      How are customer service and technical support?

      The technical support is great.

      Which solution did I use previously and why did I switch?

      We were previously using a NAS, and it was not performing.

      How was the initial setup?

      The initial setup was straightforward. I had done the preparation first. I had a good relationship with the presales engineer. It went as expected.

      What about the implementation team?

      We did use an integrator for the deployment, and our experience with them was good.

      What was our ROI?

      We have not seen a reduction in our TCO nor have we seen ROI.

      What's my experience with pricing, setup cost, and licensing?

      We have an Evergreen Storage subscription, which I think is a great feature.

      It is an excellent choice, if you can afford it.

      Which other solutions did I evaluate?

      We evaluated Tegile, Dell EMC, and Pure Storage. We chose Pure Storage for performance and cost reasons.

      What other advice do I have?

      We have integrated the solution with VMware and vCenter. It went well.

      The solution’s inline deduplication and compression works fine.

      I don't have the need for the predictive performance analytics.

      The company seems to be engineering oriented, and I appreciate that.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      BH
      Network Engineer at a logistics company with 201-500 employees
      Real User
      It saves us on administrative work

      What is our primary use case?

      It is for storage.

      How has it helped my organization?

      It gives us capacity planning. It saves us on administrative work.

      What is most valuable?

      The most valuable feature is its speed. It is easy to use and manage. The time to value of the solution is pretty quick.

      For how long have I used the solution?

      We are new to using the solution.

      What do I think about the stability of the solution?

      The stability is good.

      What do I think about the scalability of the solution?

      The scalability is good.

      How are customer service and technical support?

      The technical support is great.

      Which solution did I use previously and why did I switch?

      The technology that we had was outdated. We were using HPE SAN.

      How was the initial setup?

      The initial…

      What is our primary use case?

      It is for storage.

      How has it helped my organization?

      It gives us capacity planning.

      It saves us on administrative work.

      What is most valuable?

      The most valuable feature is its speed.

      It is easy to use and manage.

      The time to value of the solution is pretty quick.

      For how long have I used the solution?

      We are new to using the solution.

      What do I think about the stability of the solution?

      The stability is good.

      What do I think about the scalability of the solution?

      The scalability is good.

      How are customer service and technical support?

      The technical support is great.

      Which solution did I use previously and why did I switch?

      The technology that we had was outdated. We were using HPE SAN.

      How was the initial setup?

      The initial setup was straightforward. We just followed the information on the screen: click, click, click. 

      The start up process is very easy.

      What was our ROI?

      We haven't seen ROI yet.

      What's my experience with pricing, setup cost, and licensing?

      The licensing is $100,000.

      Which other solutions did I evaluate?

      Darktrace, which we are also using.

      What other advice do I have?

      I would recommend buying it.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      DK
      Senior Manager of Technical Alliances at a tech vendor with 1,001-5,000 employees
      Real User
      It takes drastically less time to manage and administer

      Pros and Cons

      • "All our junior partners can administer the storage arrays. It is simple and easy to use. We don't have to dedicate a whole team of full time people to work on it."
      • "I would like to see some improvements on the FlashBlade side around the CIFS space support. I am not super familiar with all the different NAS protocols that they run on their box, but there could be some improvements made on SMB CIFS side."

      What is our primary use case?

      As a customer, we use them as our Tier 1 storage arrays. It has been amazing. It's extremely fast, reliable, and resilient.

      How has it helped my organization?

      We have done a lot of different things with Pure Storage. We have included some real-time analytics that we developed for our eCommerce website and run those on FlashBlade. We used FlashBlade as it was the only storage platform fast enough to keep up with that data flow.

      We are able monitor I/O, latency, read/write, capacity used, and all the different metrics that the Pure gives us the ability to monitor.

      It definitely affected the ability to capacity plan, but in a good way. We have all the visibility into the capacity, forecasting, and all the metrics that the solution provides us with.

      It takes drastically less time to manage and administer the solution. We would have about three or four people who were dedicated just to work on storage with only one guy who could actually do the Hitachi replication, because it used old archaic technology called HORCM files. In the Pure Storage realm, this is not true. All our junior partners can administer the storage arrays. It is simple and easy to use. We don't have to dedicate a whole team of full time people to work on it.

      What is most valuable?

      When I was a customer, the most valuable feature is the ease of use. 

      It is the whole package: The ease of use, cost, and the ability for it to perform at a level that traditional storage arrays just can't compete with.

      It simplifies storage. In the old days, you had to go and decide what ports were going to go to what workloads, which was a lot of work. You had to set up replication. Now, everything is just a few clicks away. It is set up exactly like you would want it to be. That is what it does. It simplifies and optimizes the solution.

      What needs improvement?

      I would like to see some improvements on the FlashBlade side around the CIFS space support. I am not super familiar with all the different NAS protocols that they run on their box, but there could be some improvements made on SMB CIFS side.

      Some of the FlashBlade protocols could use a little love. There are obviously some new enhancements. There is no dedupe on the FlashBlade. It is compression only. There is no replication. So, Pure is going to try to partner that product with ObjectEngine to bring in some of those features, and I'm not sure how all of that will work out. I'm not familiar with ObjectEngine yet, but we'll see how it goes.

      What do I think about the stability of the solution?

      The stability is great. We have had no issues. We have never had an issue or outage that has been related to Pure Storage.

      What do I think about the scalability of the solution?

      We decided how big of a failure domain that we wanted to entertain. We decided to split three into what could have been one single controller interface system. However, at some point, if we lose 500 terabytes, what does that do to our company? Now, we have things like active clusters which mitigate a lot of these issues, but people still need to be wary about how they design their failure domains.

      How are customer service and technical support?

      The support is great. The support has been amazing.

      Which solution did I use previously and why did I switch?

      We thought we we going to go with the new version of Hitachi, and everything was going to fine: Lift, shift and replace with the new one. What we started doing was exploring the marketplace, then figuring out, "Is this the best option for us? Could it be simpler?" Because the Hitachi was a tank, but it was not simple to use. It performed very well, but it did not perform like an all-flash array does.

      The analytics are great. Previously, we had Hitachi solutions, and it was very hard to understand what was happening with the array. One of the great things about the Pure Storage solution is you can instantly know just by logging in or checking Pure1. You can do it on your phone. Hitachi doesn't have anything like that. It's amazing that you can get this type of visibility from your storage array. All the analytics feed up into Pure1, and you can just see them whenever you want.

      It used to be that people would buy Pure Storage arrays and they would use it for a single instance application, like an Oracle database. We never did that. We used the product to replace our entire giant Hitachi G1000 storage arrays. Everything that we had went to the Pure Storage arrays. We had three giant M70s that are now X90s which house everything the company was running when I was a customer.

      How was the initial setup?

      The initial setup was very simple. They came in before lunch, and we had it up after lunch. Then, we were already starting to move workloads to it after that.

      We have upgraded firmware controllers and physical controllers. It works exactly like they say it does, which is the best part. You don't even notice. Business runs as usual. You can replace a controller, it fails over to the other controller, and everything runs smooth as butter.

      What about the implementation team?

      We used Sirius Computer Solutions for the deployment. They have been our partner and VAR for a long time. They know our environment very well and were with us every step of the way.

      What was our ROI?

      From a footprint perspective, we used to have big giant racks of storage on both sides of the data center. We would have to plan and have a hole where the future one would go. Now, we don't have to do that at all. They are just sitting in the rack right next to it.

      We have a seen a reduction in TCO. It is definitely a cost-effective solution for us. We have seen ROI.

      What's my experience with pricing, setup cost, and licensing?

      We have an Evergreen Storage subscription. We like it a lot. We recently upgraded from the M-series to the X-series FlashArrays. We used the Evergreen Storage solution and expanded our footprint.

      Which other solutions did I evaluate?

      We evaluated Hitachi, who was our current vendor. We evaluated Dell EMC for the VMAX and XtremIO. Then, we evaluated Pure Storage. 

      We are also a NetApp customer, so we evaluated them. However, we don't run any block storage on NetApp, only files.

      What other advice do I have?

      Do a fair evaluation. Be objective, look at the different technologies, and use the technologies. See what they look like and what you will to have to deal with when you're using the products. It's easy to make a decision based on bullet points, but it's hard to make a decision on actual use of the actual technology.

      We are a Chef shop, so we integrate it into Chef and VMware, vRA, and vRO. We also use all of the plug-ins. The integration is easy, simple, and seamless.

      For most of the workloads, the solution’s inline deduplication and compression has performed fine. We had a few workloads that were already precompressed, so when you put those workloads on top of a storage system that does compression and dedupe, they don't compress again. So, they tend to eat up a little storage. Therefore, we specifically targeted some third-party applications, like IDERA SQL Safe, and tried to remove them from the environment. This way Pure Storage could then compress and dedupe those SQL backup files.

      We are from Texas. Power is like ten cents a kilowatt. Texans apparently don't care that power is cheap. From a power requirement, it definitely has used less power, but we didn't use that as a metric to look at.

      Biggest lesson learned: Why didn't I switch sooner?

      Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
      Rob Wysocki
      Infrastructure Engineer at Paylocity
      Vendor
      We don't have to be storage administrators because our storage phones home

      Pros and Cons

      • "Our storage phones home. It is smart and intelligent in that aspect, which has been huge for us. We don't have to be storage administrators."
      • "We would like more extended historical data to help with some of the capacity planning. This is something that we are asking for all the time. E.g., what was the historical performance of this particular volume? So, we would like more historicals."

      What is our primary use case?

      It is our core storage.

      How has it helped my organization?

      The manageability: Our storage phones home. It is smart and intelligent in that aspect, which has been huge for us. We don't have to be storage administrators.

      It has been nice to be able to see capacity and project usage. That has been helpful.

      With the Pure1 analytics, we are able to identify whether the hardware that we are using today will meet our needs for tomorrow. That is probably the biggest thing for us. Also, the analytics has been great.

      What is most valuable?

      Manageability is its most valuable feature.

      It is simplified storage, as we don't have to maintain or administer it on a daily basis, which is good. We don't have to be experts in managing the storage. We can depend on the solution's ability to phone home and leverage the built-in support function of the product.

      It has strong statistics and historical metrics with Pure1. Therefore, it has been everything that we have needed out of a platform.

      What needs improvement?

      We have undergone upgrades of controllers with mixed results. Some have gone well, and some have not gone so well.

      We would like more extended historical data to help with some of the capacity planning. This is something that we are asking for all the time. E.g., what was the historical performance of this particular volume? So, we would like more historicals.

      For how long have I used the solution?

      We have been a long time customer.

      What do I think about the stability of the solution?

      It has been stable. We haven't had any issues with stability. Though, when we have had issues, we have leveraged support and not experienced issues.

      What do I think about the scalability of the solution?

      It is highly scalable. In particular, with the ability to view analytics and some of capacity planning, that helps us in this regard as well.

      How are customer service and technical support?

      The technical support is strong and responsive. I would say response is probably the most important. 

      How was the initial setup?

      The initial setup was straightforward.

      What about the implementation team?

      We worked with a field engineer on the deployment. Prerequisites and those kinds of things were shared and identified ahead of time. There wasn't a whole lot of guesswork.

      What was our ROI?

      The solution has reduced the time involved in managing and administrating our storage, which is one of its primary appeals. We have seen a reduction in total cost of ownership.

      What other advice do I have?

      The solution’s inline deduplication and compression work as advertised. I haven't had any issues with them.

      We have used the predictive performance analytics. It has worked for us.

      Biggest lesson learned: Having a strong support function is critical, especially when you're depending on it on an ongoing basis for maintenance and administration. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      SS
      Systems Admin at a government with 1,001-5,000 employees
      Real User
      It is noticeably easier to manage than other appliances that we have

      Pros and Cons

      • "It is noticeably easier to manage than other appliances that we have."
      • "We do have an issue with the vCenter integration. Pure Storage says it has a lot of free space, but vCenter says its completely full. This is because their dedupes are saved as space, but Vcenter still detects the disk as completely full. So, we do have an issue with that."

      What is our primary use case?

      The primary use case is for any server and database that has high I/O demands on disk.

      How has it helped my organization?

      It is noticeably easier to manage than other appliances that we have.

      Our Pure Storage unit is really small, so we just move what we have to it.

      What is most valuable?

      • Speed
      • Scalability
      • The cost

      What needs improvement?

      We do have an issue with the vCenter integration. Pure Storage says it has a lot of free space, but vCenter says its completely full. This is because their dedupes are saved as space, but Vcenter still detects the disk as completely full. So, we do have an issue with that. Therefore, we would like to see improvements with the way it integrates with vCenter for picking up dedupe.

      For how long have I used the solution?

      We have had the product for a year and a half.

      What do I think about the stability of the solution?

      The stability is good. It hasn't gone down since we've had it.

      What do I think about the scalability of the solution?

      From what we've been told, it looks like it would be really scalable if we purchased more. The licensing and scalability patterns are really cost-effective. We don't have to rebuy things in different tiers to just continue on, so we like that.

      How are customer service and technical support?

      The technical support is really good. They are really responsive. For the call that we had, we had a call back within 15 to 20 minutes.

      Which solution did I use previously and why did I switch?

      We noticed a dramatic increase in application performance when moving it from NetApp to Pure Storage.

      Pure Storage seemed more cost-effective than NetApp. When we did our POC, we saw big performance gains between all-flash on NetApp and all-flash on Pure Storage. It was significantly better.

      How was the initial setup?

      The initial setup was pretty straightforward. They set it all up for us.

      They pretty much manage the firmware upgrades for us, and they've gone well so far.

      What about the implementation team?

      We dealt directly with Pure Storage engineers for the deployment, and our experience was good.

      What was our ROI?

      We have seen a reduction in total cost of ownership.

      What's my experience with pricing, setup cost, and licensing?

      It is cheaper than NetApp.

      Which other solutions did I evaluate?

      There were several vendors we looked at. We also looked at Nimble, but we did not do at PoC of them.

      We just liked the way Pure was pitched to us overall.

      What other advice do I have?

      Get a PoC and see how it works out for you. See if you see an improvement with your apps and go from there.

      We really like it. It is really speedy.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      Wally Bostrom
      Network Manager at Macc 911
      Real User
      The solution has reduced our power usage

      Pros and Cons

      • "We have tons of capacity on it."
      • "It is fast and reliable. It works."

        What is our primary use case?

        We use virtual servers on there.

        How has it helped my organization?

        We have tons of capacity on it.

        What is most valuable?

        It is fast and reliable. It works. 

        For how long have I used the solution?

        We have been using it for three years.

        What do I think about the stability of the solution?

        For three years, we haven't had any trouble with it. It is reliable. Once it is installed, off it goes.

        What do I think about the scalability of the solution?

        The scalability is handy. You can just add more drives. They automatically synchronize. You don't have to do anything but snap them in there. It is pretty easy.

        How are customer service and technical support?

        I can't even remember dealing with technical support. 

        Which solution did I use previously and why did I switch?

        We had tons of old physical servers and needed the storage room. It was more cost-effective to set this solution up for running our VM environment off it.

        The solution is bigger and faster than what we had before.

        How was the initial setup?

        The initial setup was pretty straightforward and simple. 

        What about the implementation team?

        We used Compunet for the deployment. Our experience with them was good.

        What was our ROI?

        The solution has reduced our power usage.

        What's my experience with pricing, setup cost, and licensing?

        The solution could be cheaper.

        There should be quite a bit of reduction of TCO with just licensing (and stuff) because we run the VM environment off it.

        What other advice do I have?

        I would recommend to go with this solution.

        We have integrated the solution with VMware, and the process was seamless. We've never had any trouble with it.

        Flash drives make an amazing difference.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        KK
        IT Network Engineer at Turlock Irrigation District
        Real User
        We don't see any latency or IOPS with it

        Pros and Cons

        • "With Pure Storage, we don't see any latency or IOPS. It has been a very seamless integration."
        • "The GUI is simplistic and basic. I feel like it's explanatory, but not enough, it needs a little more to it."

        What is our primary use case?

        We attach it to a Cisco UCS for VMware.

        How has it helped my organization?

        The product has helped with speed. Previously, on disk, we would see latency issues with our SQL boxes. With Pure Storage, we don't see any latency or IOPS. It has been a very seamless integration.

        What is most valuable?

        • Resiliency
        • Speed: It's fast. It's like I don't notice anything. 
        • It's very easy to use. The GUI is simplistic, which can be nice.

        The predictive performance analytics are great. I get everything I need to know: IOPS, latency, etc. The tech support works with me if I have any questions that need to be answered.

        What needs improvement?

        The GUI is simplistic and basic. I feel like it's explanatory, but not enough, it needs a little more to it.

        I would like to have better training. I would like to have an hour class or more online training.

        For how long have I used the solution?

        We have only been customers for about a year and a half, but we're already repurchased and bought more. This tells that we're very satisfied with the product.

        What do I think about the stability of the solution?

        It is very stable. 

        The only thing that we have ever had an issue with is connecting to the Cloud Mediator. Because we run in an active cluster situation, it has to connect to the cloud. Recently, we lost connection to the cloud, so it sent us alerts, making us all worried that our active clusters would separate. However, when the time came, it worked really well, and we were fine. Then, tech support fixed it, and it was better.

        What do I think about the scalability of the solution?

        With scalability, you just add more shelves and buy new controllers. If you have the Evergreen Storage subscription, then you get new controllers every year. 

        I can buy more storage, if needed. However, with the dedupe and compression, it will be a while before I need to.

        How was the initial setup?

        The initial setup was straightforward. It was very easy to setup because everything was brand new. We had brand new Cisco UCS servers with the FIs that plugged right in. It was seamless.

        We have experienced an upgrade of firmware controllers. The process is very easy.

        What was our ROI?

        Before my space was a whole entire rack. Now, it is 4U or 6U. Space has been nice, because now I can put other things in that rack.

        What's my experience with pricing, setup cost, and licensing?

        The Evergreen Storage subscription is great, because then I get new controllers every three years.

        What other advice do I have?

        I would recommend Pure Storage. We have already done the research.

        I could plan to do capacity on my Pure1 storage, and the deduplication works very well with it. For VMware, it has been a humongous savings. Once we get our file system onto it, we may see the dedupe work better, but we haven't got that far yet.

        We have integrated the solution with VMware, which is great.

        Our compression rates are 4:8:1. We are using it for VMware and our Oracle solution. It's a little higher on the Oracle solution. However, it has been great. 

        For the IOPS, I don't think we ever really hit anywhere near what we thought we were going to hit. You always think you need more than you need.

        I have found the whole deduplication and compression process enlightening.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        DM
        IT Supervisor at a insurance company with 501-1,000 employees
        Real User
        An easy user interface that has helped us be able to manage our data better

        Pros and Cons

        • "They have really good baked in analytics to show you trends for growth history, so it does help with future planning for data growth."
        • "I would love to see a true one click upgrade solution. Right now, you have to click and schedule an appointment with Pure Storage to be able to upgrade. I would love for it to automatically download, install, and fall-over every controller as it updates."

        What is our primary use case?

        We have all-flash for our SQL environment.

        How has it helped my organization?

        The product added speed to our SQL environment, so we receive a bit better compression. It did give us a little more space when I moved my SQL environment off the competitor onto Pure Storage. Therefore, I obtained a bit of space and saw an increase in performance.

        They have really good baked in analytics to show you trends for growth history, so it does help with future planning for data growth.

        What is most valuable?

        I like the five-year controller upgrade, easy-to-use interface, and performance.

        They do a good job at ease of use for the interface. I don't have a big team, so its easy user interface has helped us be able to manage our data better.

        What needs improvement?

        I would love to see a true one click upgrade solution. Right now, you have to click and schedule an appointment with Pure Storage to be able to upgrade. I would love for it to automatically download, install, and fall-over every controller as it updates.

        For how long have I used the solution?

        The product has been in my environment for over a year.

        What do I think about the stability of the solution?

        The product has not gone down in a year. So, I would say that it is stable. We haven't seen any high spikes in read/write latency.

        What do I think about the scalability of the solution?

        Scalability seems pretty simplistic. You just buy more drives and slap them in the box, then tack it onto your current storage pool. It seems like it would be pretty easy to scale out.

        However, I don't know about scaling up. I don't think they do extra data shelves, so you would have to buy a whole new unit.

        How are customer service and technical support?

        We have only used the technical support for upgrades. They respond very quickly and are efficient at what they do.

        Which solution did I use previously and why did I switch?

        A local VAR was talking about our challenges and some different solutions to take care of it. Pure just seemed like it could fit the bill.

        We have Tegile and HPE 3PAR in our environment.

        How was the initial setup?

        The initial setup was very straightforward. We were about to get the installation done within two hours.

        We have done a firmware upgrade for the OS. We clicked the button to place the call in with support. They remote in with a time that we agreed upon to upgrade the solution. We have never had any problems with it.

        What about the implementation team?

        We used the reseller for deployment, who came in and worked with our storage guy to deploy the solution. The reseller company was Sirius Computer Solutions. My local rep and his engineer were the ones who came in to install it, and it was a perfect experience. They are whom we have always bought storage through. We have never had any problems with them.

        What was our ROI?

        We watch latency, then our I/Os. We care about how much we're pushing through the box, then what latency the box for read/writes is hitting. I have seen a decrease in read/write latency since moving to Pure Storage by seven milliseconds.

        What's my experience with pricing, setup cost, and licensing?

        Our licensing is on a yearly basis. So, every year, we renew. We could do a three-year contract, but right now, we only do a one-year.

        Which other solutions did I evaluate?

        We looked into a couple other vendors. I am currently still using one of the vendor. Then, with Pure, we looked into some solutions from Dell EMC or HPE. Pure seemed to be a bit more cost-efficient. It also had better reviews from what we could find online and with references.

        Because they do the compression and dedupe on the backside, I have seen better numbers of the Pure Storage box than on the other competitors that I have in my environment.

        What other advice do I have?

        Ensure you are looking at all aspects of what the device can do, what your company needs are, and try to see how Pure Storage can meet all of your company's current needs.

        We have Pure Storage integrated with our vCenter. The integration was very simple and gives us a lot better insight into our virtual environment.

        Pure Storage hasn't increased nor decrease our ability to manage storage, because the solution that we are moving from had a very easy to use interface too.

        I don't really use the predictive performance analytics.

        Biggest lesson learned: Longevity planning. Pure Storage, with their five-year upgrade for controllers, has helped me feel comfortable. Even as the company grows, I will still have a storage solution which will fit the environment.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        Sartor John
        IT Manager at Haworth
        Real User
        Its ease of use has allowed us to stand up landscapes faster.

        Pros and Cons

        • "The most valuable feature is its upgradeability."
        • "What it needs to do is work a little closer with solutions, like VMware, so it understands the particular workloads that are on it. Today, it does not understand the applications which are running against it."

        What is our primary use case?

        Our primary use case is SAP. 

        How has it helped my organization?

        Its ease of use has allowed us to stand up landscapes faster.

        What is most valuable?

        The most valuable feature is its upgradeability.

        Pure Storage helps to streamline storage because of its simplicity.

        What needs improvement?

        What it needs to do is work a little closer with solutions, like VMware, so it understands the particular workloads that are on it. Today, it does not understand the applications which are running against it. 

        For how long have I used the solution?

        4 years

        What do I think about the stability of the solution?

        We have never had an issue.

        What do I think about the scalability of the solution?

        We just doubled it in size it was painless.

        How are customer service and technical support?

        The technical support is fantastic and proactive.

        Which solution did I use previously and why did I switch?

        Our previous platform did not support SAP.

        The driver for us to implement Pure Storage in our SAP landscape was that it was SAP certified.  Additionally, it had really good numbers and reviews.

        How was the initial setup?

        We plugged it in, and in an hour, we were using it. It is very straightforward and simple.


        What about the implementation team?

        We deployed it in-house.

        What was our ROI?

        We did not displace any other technology with the Pure Storage purchase so it's doesn't have a traditional dollar ROI.  From an intangible standpoint the lack of care and feeding is notable and freed up the Storage Team to do other things.  

        What's my experience with pricing, setup cost, and licensing?

        Pure Storage has not helped us to reduce our licensing costs.

        Which other solutions did I evaluate?

        We looked at Pure Storage, EMC and HPE. We chose Pure Storage because of its innovation.

        What other advice do I have?

        I would recommend the product.

        Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
        Sun Kim Dosik
        SDDC Senior Director at SK Telecom
        Real User
        It helps us store large amounts of data along with providing us faster retrieval of data

        Pros and Cons

        • "The most valuable feature is test performance. It helps us store large amounts of data along with providing us faster retrieval of data."
        • "The technical support is okay, but could be improved."

        What is our primary use case?

        The primary use case is big data. 

        SAP is very important for our business. We are running our management system on SAP, so it's very critical. We are running SAP S/4HANA and other ERP modules. We run our config on-premise.

        What is most valuable?

        The most valuable feature is test performance. It helps us store large amounts of data along with providing us faster retrieval of data.

        For how long have I used the solution?

        We recently deployed the solution.

        What do I think about the stability of the solution?

        The stability is very good.

        What do I think about the scalability of the solution?

        The scalability is very good.

        How are customer service and technical support?

        The technical support is okay, but could be improved.

        Which solution did I use previously and why did I switch?

        We switched because the performance was bad with our previous solution, and it was expensive.

        How was the initial setup?

        The initial setup was straightforward.

        What about the implementation team?

        We deployed it in-house.

        What was our ROI?

        We have seen latency improvements.

        Which other solutions did I evaluate?

        We also evaluated EMC and HPE.

        We really needed high performance with large amounts of data. We weren't happy with other vendors, and the speed and the volume of data that they could store, handle, and compress.

        What other advice do I have?

        It has been quite satisfactory in performance and scalability. Since we adopted this only a year ago, we will see what happens in the long term, if they will keep up with their quality.

        Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
        WM
        Technical Marketing Engineer at a tech company with 51-200 employees
        Real User
        It helps to simplify storage, especially because we can do in-place upgrades and can grow on demand

        Pros and Cons

        • "Running SAP on Pure Storage helps a lot without doing any further tuning to improve application performance. Our internal clients are happy."

          What is our primary use case?

          The primary use case is to run SAP applications on top of the flash solutions.

          SAP is very important to our business. It's a key function. We are running ERP and CRM systems. Our systems run on-premise.

          How has it helped my organization?

          Running SAP on Pure Storage helps a lot without doing any further tuning to improve application performance. Our internal clients are happy.

          What is most valuable?

          The most valuable feature is the performance of Pure Storage underneath and that many applications, which are already integrated with it. I can use the system applications, e.g., for backup restore. Therefore, I don't need to buy them in addition to the product, as they are already part of the solution.

          It helps to simplify storage, especially because we can do in-place upgrades and can grow on demand. I can pay on demand, so it helps me to simplify the usage of the storage.

          What do I think about the stability of the solution?

          It is super stable.

          It has even improved the performance of SAP HANA.

          What do I think about the scalability of the solution?

          The scalability is already there in both directions. You can scale the storage, as well as the compute.

          How are customer service and technical support?

          The technical support comes out of one single stop. It is very helpful to have one single number to contact.

          How was the initial setup?

          The initial setup was straightforward and simple.

          Our HANA installation was a greenfield. So, we started the Pure Storage system with HANA.

          What about the implementation team?

          We used a partner (integrator) for the deployment. We used Tech Data. Everything was based on design guides and reference architecture, our experience was very good.

          What was our ROI?

          There is some benefit in regard to total cost of ownership, because it's a condensed system. It saves a lot of space in the data center, saving power.

          What's my experience with pricing, setup cost, and licensing?

          Pure Storage has not helped to reduce our HANA licensing costs.

          What other advice do I have?

          I am pretty happy with the solution, as it is currently.

          Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
          FL
          CTO at Ticel
          Real User
          It simplifies the administration and backup

          What is our primary use case?

          The primary use case is SAP. It work very well. SAP is very important to our business. We are running all ERP solutions. Our configurations are run on-premise. 

          How has it helped my organization?

          It has easy implementation.

          What is most valuable?

          The most valuable feature is its simplicity. It simplifies the administration and backup. The predictive performance analytics works well.

          What needs improvement?

          I would like to have support available in Spanish.

          What do I think about the stability of the solution?

          The stability is perfect. The reliability is 100% and the latency is always lower than 1 millisecond. The speed is very high on SAP from running it on Pure Storage, and the power on SAP HANA is much faster.

          What do I think about the

          What is our primary use case?

          The primary use case is SAP. It work very well.

          SAP is very important to our business. We are running all ERP solutions. Our configurations are run on-premise. 

          How has it helped my organization?

          It has easy implementation.

          What is most valuable?

          The most valuable feature is its simplicity. It simplifies the administration and backup.

          The predictive performance analytics works well.

          What needs improvement?

          I would like to have support available in Spanish.

          What do I think about the stability of the solution?

          The stability is perfect. The reliability is 100% and the latency is always lower than 1 millisecond.

          The speed is very high on SAP from running it on Pure Storage, and the power on SAP HANA is much faster.

          What do I think about the scalability of the solution?

          The scalability is good.

          How are customer service and technical support?

          I would rate the technical support as a ten out of ten.

          How was the initial setup?

          The initial setup was straightforward.

          What about the implementation team?

          We deployed directly with Pure Storage.

          What was our ROI?

          The ROI is very positive for the reductions in HANA.

          We have seen a 5:1 reduction in Total Cost of Ownership (TCO). 

          We are finding the TCO of flash to be lower than SSD implementations by 2:1.

          What other advice do I have?

          It's a simple, robust solution, which is very stable.

          Pure Storage is very good and quick for backing up SAP HANA.

          Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
          Rujuswami Gandhi
          Associate Director of Cloud Engineering at ZS
          Real User
          We no longer have to worry about managing volumes, capacity, or replication

          Pros and Cons

          • "Scalability is one of the best features. You can quickly add more. You can swap out the drives with larger sizes, you can add more shelves. All of that is perfect - the whole concept of keeping it modular..."
          • "The data reduction that we had initially anticipated when we bought Pure and we move over, is way lower than the expected reduction. It depends on the workloads, of course. But that has been a challenge at times."

          What is our primary use case?

          All of our production, development, and workloads run on it.

          How has it helped my organization?

          We were previously a legacy storage system. After moving to Pure, the stability and performance both dramatically improved. 

          We don't have to worry about storage anymore. Previously, we had to babysit our storage system, doing things like managing the volumes, looking at the capacity, predicting when would we run out of space, and replication work. All of those created a lot of challenges with the previous system. Since moving to Pure, we no longer have to worry. We defined the policies once, and things mostly work.

          Pure Storage simplifies the management, overall.

          What is most valuable?

          Flash is the most valuable feature.

          Scalability is one of the best features. You can quickly add more. You can swap out the drives with larger sizes, you can add more shelves. All of that is perfect - the whole concept of keeping it modular, where you can keep replacing components. That was definitely new several years ago. I would bet competitors are doing it now as well, but when they started, it was an innovation.

          What needs improvement?

          The real need that we have is around other backups. Obviously, it has its own snapshot concept but beyond that, having a separate backup system in the Pure ecosystem itself, in that space, would make it all integrated within a single organization and we wouldn't have to deal with multiple companies. That's an area where we thought Flash Blade could serve our needs, but it seems it can't.

          Also, for one of our systems, the data reduction that we had initially anticipated when we bought Pure and we moved over is way lower than the expected reduction. It depends on the workloads, of course. But that has been a challenge at times. Because of that, we now need more storage. We are going to have to use the guaranty that they provide when you purchase: If it doesn't meet the overall capacity needs, then they will provide extra storage.

          For how long have I used the solution?

          Three to five years.

          What do I think about the stability of the solution?

          The stability, in general, has been perfect. 

          The reason I gave a nine, not a ten, is the upgrades. With most upgrades we have had some kind of problem. They haven't been as smooth as they should have been.

          The latest problem with which we are currently dealing, literally today, is that after the latest upgrade, the utilization went up, especially because of the systems space, which is consuming much more than it should. The duplication is not happening on time. Pure acts like it is a bug and that they have a new version with a fix for it. It goes into a cycle often: You keep upgrading and that new upgrade may have some other problem.

          That's the primary worry regarding stability. Otherwise, the system works.

          How are customer service and technical support?

          Technical support is good, but not as good as we would like. We have to get our Pure account team involved often, and they are stars. That always solves the problem. Support is available 24/7, but sometimes they're not as detail-oriented as we would like in investigating problems.

          How was the initial setup?

          The setup was pretty straightforward. We recently added two more areas to our ecosystem and the set up was pretty good.

          What about the implementation team?

          We used a reseller, SHI. Our experience with them was good.

          What was our ROI?

          Pure is expensive. But it comes with features so you get what you pay for. It's expensive compared to our old storage systems, but that is balanced by the reduction in the amount of effort human effort involved in& babysitting the storage system. So if you factor in everything, I don't know if the TCO is reduced, but it's not a concern for us, at least.

          What other advice do I have?

          You get what you pay for. It is expensive, but it really works. So I would really recommend using Pure Storage.

          Disclosure: I am a real user, and this review is based on my own experience and opinions.
          JV
          Architect at a tech services company with 51-200 employees
          Real User
          An easy to use product for all of my team members

          Pros and Cons

          • "It is an easy to use product for all of my team members."
          • "I would like to see data tiering to AWS."

          What is our primary use case?

          The primary use case is for on-premise storage.

          I have personally used this solution for 15 years, and now, four years with my current company.

          How has it helped my organization?

          It's a product that we hardly ever call tech support for, because it just works. The performance and ease of use are all there, which is what we were looking for. We don't want to always have to call into tech support for something. It's one of those products where you forget about it because it just works.

          What is most valuable?

          It is an easy to use product for all of my team members.

          What needs improvement?

          Granular growth of the storage needs improvement. Right now, if I wanted to add storage, I have to buy a whole shelf. It would be nice to just buy a few drives.

          I would like to see data tiering to AWS.

          For how long have I used the solution?

          More than five years.

          What do I think about the stability of the solution?

          We put a lot of stress on it, and it is very stable. We have only had one tech support call in the last four years for a hard drive replacement.

          What do I think about the scalability of the solution?

          The scalability works. We are using between 30TB to 50TB.

          How are customer service and technical support?

          I would evaluate the technical support as good, I have a team who calls in for support, if there an issue. They have not complained to me about any problems.

          How was the initial setup?

          The configuration was very easy.

          What's my experience with pricing, setup cost, and licensing?

          The cost of the storage needs improvement.

          Which other solutions did I evaluate?

          We also evaluated Dell EMC and locally attached storage. We chose Pure Storage because it had the best performance of all the products that we tested. Also, its virtualization performance is extremely fast, and it has good ease of use.

          What other advice do I have?

          Definitely test the performance, compression, and deduplication. You are going to get more out of the storage than what you anticipated.

          We are a Cohesity customer. We have use cases where we integrated Pure Storage with Cohesity.

          Disclosure: I am a real user, and this review is based on my own experience and opinions.
          TN
          Manager of Technical Management at a healthcare company with 10,001+ employees
          Real User
          Cost-effective and integrates well with VMware Site Recovery Manager

          Pros and Cons

          • "Their support system has insight into errors on our SAN fabric that we can't see. They've brought attention to and raised awareness for us about things that we couldn't see, when we were experiencing problems."
          • "I would like to see the NAS add-on component become more fault-tolerant than just a single virtual machine running inside the array. I'm unwilling to use it for that reason."

          What is most valuable?

          It does everything they say it will do:

          • It's very cost-effective compared to other big players.
          • Adding storage to it after we bought it was not a shocking cost surprise.
          • It integrates very well with VMware as we're using Site Recovery Manager from VMware.
          • It's also tiny, it doesn't consume very much space. We're saving power and space in the data center. 
          • It's really easy for us to manage.

          What needs improvement?

          I would like to see the NAS add-on component become more fault-tolerant than just a single virtual machine running inside the array. I'm unwilling to use it for that reason. I have other solutions that work, but I would use it if they had a little bit more fault-tolerance or if somebody explained to me that it's better than I think it is.

          For how long have I used the solution?

          One to three years.

          What do I think about the stability of the solution?

          It's very stable.

          How are customer service and technical support?

          Their support system has insight into errors on our SAN fabric that we can't see. They've brought attention to and raised awareness for us about things that we couldn't see, when we were experiencing problems. They helped us figure out how to fix them, helped us coordinate. They did not need to do that. It's just stellar support.

          They're taking really good care of us. Their support is on the ball. They're proactive.

          Which solution did I use previously and why did I switch?

          We were using HPE 3PAR, which we liked, but this is much more cost-effective.

          How was the initial setup?

          We own five Pure arrays. The salesperson came in and set it up for us every time. Note that it was the salesperson who was able to set them up for us.

          What other advice do I have?

          I would definitely recommend this product to a colleague.

          Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
          SJ
          Customer Support Manager at a tech services company with 51-200 employees
          Real User
          It's very fast, easy to use, and the cloud-based management is good

          Pros and Cons

          • "The simplicity of it. The performance is good, but the simplicity is the best thing. Storage management is quite complex, but Pure Storage is easy to manage."
          • "I would like some performance analytics which go deeper than today. It should be specific to some hosts and applications. This would be good."

          What is our primary use case?

          It's a high performance storage array. We want some deals regarding replication and stretch cluster. 

          How has it helped my organization?

          In our case, we are not using it for us. So, it helps us to go to customers and provide the full stack solution. So, we provide storage from Pure Storage.

          What is most valuable?

          It's very fast, easy to use, and the cloud-based management is good.

          The simplicity of it. The performance is good, but the simplicity is the best thing. Storage management is quite complex, but Pure Storage is easy to manage.

          What needs improvement?

          I would like some performance analytics which go deeper than today. It should be specific to some hosts and applications. This would be good.

          It is quite difficult to read documentation and get documentation. To get some things on the web, it is really easy. However, I would to have some in-depth information about how the product is working.

          From an API point of view, it's quite a complex product.

          What do I think about the stability of the solution?

          We have it in our labs, so it's not in a production environment.

          What do I think about the scalability of the solution?

          Scalability is okay. We can scale it quite high if we want. This is what we have seen on some projects, which is good,

          How was the initial setup?

          To set it up is quite easy. When you know how it works, it's really easy. You can set it yourself without any problems. Plug it in, the software updates, and that's it.

          What about the implementation team?

          We had a guy from Pure Storage helping us and sharing skill sets. This way, they could know our stuff and we could know their stuff.

          What other advice do I have?

          Test it, get familiar with it, then decide whether to purchase it.

          I don't have any experience with predictive performance analytics yet.

          Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
          FF
          IT Director at a tech services company with 51-200 employees
          Real User
          We can use more capacity because of the compression and deduplication

          Pros and Cons

          • "Most of the problems that we had in the past with the performance in IOPS have disappeared. It has been a great improvement for our customers' services."
          • "Going forward, don't complicate things for the customers."

          What is our primary use case?

          We use it for performance, the capacity of deduplication, and compression of the data.

          How has it helped my organization?

          We are a small cloud service provider. When we put Pure Storage working on the services of our customers, most of the problems that we had in the past with the performance in IOPS have disappeared. It has been a great improvement for our customers' services.

          What is most valuable?

          The storage is very simple. 

          We can use more capacity because of the compression and deduplication.

          The predictive performance analytics are good, easy to use, and simple to see. They are simple to understand, not complicated.

          What needs improvement?

          Going forward, don't complicate things for the customers. 

          For how long have I used the solution?

          One to three years.

          What do I think about the stability of the solution?

          The solution is very stable.

          Only one disk has a problem. The performance with that problem doesn't create problems for our customers. We are able to maintain the performance of the program.

          What do I think about the scalability of the solution?

          We have already made upgrades now for two months. We think that the scalability is very good. If you want to go to another array or add more capacity, they will change it, if you have the support. So, we put more capacity on it. There is a simple way to do it which has a protection of investment.

          How are customer service and technical support?

          We have only used the remote technical support in the case of the disk. They are very good. They acknowledged the problem quickly, identified it, and are always asking and seeing things, which in some cases, are more difficult for us to see.

          Which solution did I use previously and why did I switch?

          Because of our clients, we needed a more structured solution with performance which was stable. So, we tested new storage, and Pure Storage was the one that revealed to be more flexible and simpler. 

          How was the initial setup?

          The initial setup was very simple and straightforward.

          What about the implementation team?

          For the integration, we used a reseller. It was so easy to put in place and put it to work. They did a good job, but I think we could also do it.

          What was our ROI?

          For us, as the customer, it reduced the price of the management. The total cost of ownership has been reduced. In the beginning, the investment was greater. Now, it is about a 20% reduction.

          Using older techniques, we see that we can offer clients more capacity. The real capacity that we get to customers is six or seven times greater than the capacity that we have in place.

          What's my experience with pricing, setup cost, and licensing?

          In the beginning, we saw that the price is not very good. When we made some compilations about the deduplication and the compression and what the equipment does, including the differentiation of upper management of the storage, the price was not so bad. However, in the beginning, the price was very difficult to justify.

          What other advice do I have?

          It is a very good solution. It responds to all the workload problems that we have. It could be with some different workloads that the solution might not respond the way that it responds to us. Test it. People will be astonished with it performance and simplicity.

          We have two arrays in two data centers. Normally, in the arrays, the latency is about 4.3 milliseconds per second, which is very good in all workloads. In terms of reduction, our customers are seeing about a seven to eight plus reduction in the capacity that they have.

          The TCO for flash and SSD implementation are comparable.

          Disclosure: I am a real user, and this review is based on my own experience and opinions.
          MC
          Technical and Pre-sales Consultant at a tech services company with 501-1,000 employees
          Reseller
          It reduces space and accelerates our applications.

          Pros and Cons

          • "It reduces space and the polar consumption. It also accelerates the application."
          • "The connectivity needs improvement. You do not have the possibility to have a file and block connectivity at the same time on the same machine. It has limited ability to do so."

          What is our primary use case?

          We are using Pure Storage as an all-flash product. It is a niche product, and only used for high performance data.

          With Dell EMC, they have all-flash arrays, but they also have other types of storage. Our client use the solution for DevOps and their high speed databases. 

          How has it helped my organization?

          It reduces space and the the polar consumption. It also accelerates the applications.

          What is most valuable?

          The VME feature is interesting. Additionally, I like the way they went to market with their All Green Program.

          What needs improvement?

          The connectivity needs improvement. You do not have the possibility to have a file and block connectivity at the same time on the same machine. It has limited ability to do so.

          What do I think about the scalability of the solution?

          The scalability is good. 

          Which solution did I use previously and why did I switch?

          I have 19 years experience with Dell EMC products, and almost two years of experience with Pure Storage. The main difference between Dell EMC All Flash and Pure Storage FlashArray is that the Dell EMC product is building on a traditional architecture. You have more functionalities and more connecting possibilities with Dell EMC at this moment. Of course, Pure Storage FlashArray is on a quick road to closing the gap.

          How was the initial setup?

          It is easy to install. It took us only a half an hour to deploy. If you have a complex environment with a lot of servers, it may take a bit more. I would say the average setup time is one to two hours. 

          What was our ROI?

          It is key for a customer to consider the ROI of the product. One has to consider the price, and the architecture of the product. 

          What's my experience with pricing, setup cost, and licensing?

          The pricing of Pure Storage is all-inclusive. It is very fair, and very easy. In comparison, Dell EMC has licensing that needs to be added if you wan to work in a complex environment or in specific functionalities. 

          Which other solutions did I evaluate?

          When comparing Pure Storage and Dell EMC, I think that Dell EMC has to improve its real performance. Also, Pure Storage is a lot easier to install than the Dell EMC product. 

          Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
          Jerome Deliege
          Head of Infrastructure Architecture at a tech services company with 5,001-10,000 employees
          Real User
          They are proactive with support and open cases for us before we notify them of an issue

          Pros and Cons

          • "The job of support for the storage engineers dramatically changed. We know more quickly the automation of the provisioning. We can now focus on things that bring more value to the company than just managing storage."
          • "We would like to integrate it more with our backup solutions."

          What is our primary use case?

          The primary use case is storage for payment platforms.

          How has it helped my organization?

          We don't have anymore performance issues, which is good. 

          The job of support for the storage engineers dramatically changed. We know more quickly the automation of the provisioning. We can now focus on things that bring more value to the company than just managing storage.

          What is most valuable?

          Performance and support quality.

          What needs improvement?

          We would like to integrate it more with our backup solutions.

          For how long have I used the solution?

          Three to five years.

          What do I think about the stability of the solution?

          We have seen through time that it is perfectly stable. It has aged well. We were an early adopter in our company.

          What do I think about the scalability of the solution?

          The scalability is very modular. When you need more storage or power, you change one brick, and you don't have to go through a long process.

          How are customer service and technical support?

          Pure Storage has proven to be proactive with support. Even when we have small problems, they open a support case before we even notify them that there has been an actual issue.

          We receive good quality of support from the first line of support, so we don't need to escalate or wait through a long process.

          Which solution did I use previously and why did I switch?

          We clearly have seen the difference between having storage on Dell EMC or NetApp versus what we have now on Pure Storage. The investment was a clear win for us.

          How was the initial setup?

          The initial setup was very simple. It's basically a few cables with two plugs. Plug it in, and it is that easy.

          What about the implementation team?

          We did the installation in-house.

          What was our ROI?

          We have seen reduction in total cost of ownership.

          What's my experience with pricing, setup cost, and licensing?

          We would like them to improve the pricing, so we could put them to use some more product, like backup or long-term storage. In the future, if the price goes down, then we could buy different types of products.

          What other advice do I have?

          If you have doubts, do a proof of concept. Pure Storage is very happy to provide you with storage ahead of time that you can test for a couple of months. This way, you can test the performance and bugs, which makes it easier to sell to your company.

          Everything is embedded that is something managed from end-to-end by Pure Storage. This is something really easy for us. We don't have to work with integration and the different subcomponent of the storage that we would have to use if it was SSD.

          We are at about 3.0 to 4.0 in terms of data reduction.

          Disclosure: I am a real user, and this review is based on my own experience and opinions.
          Georg Dueren
          Cloud Solution Architect at Dimension Data
          Real User
          Performance, dedupe, and that it works well with database workloads are its most valuable features

          Pros and Cons

          • "Performance, dedupe, and that it works well with database workloads are its most valuable features."
          • "They are doing some stuff with containers and an object search. These could be improved, because containers is one of the main topics that we are talking with our customers about."

          What is our primary use case?

          We have workloads that demand high IOPS, so a lot of speed, fast access, time, and overall high performance.

          How has it helped my organization?

          Its ease of use is a very big thing for our customers. It's easy to set up and easy to maintain. The support is automated, which is very good. 

          What is most valuable?

          • Performance
          • Deduplication
          • They work well with Oracle and other database workloads.

          What needs improvement?

          They are doing some stuff with containers and an object search. These could be improved, because containers is one of the main topics that we are talking with our customers about.

          What do I think about the stability of the solution?

          It is very stable.

          What do I think about the scalability of the solution?

          It is easy to scale.

          How was the initial setup?

          The initial setup was relatively straightforward from what I heard.

          What's my experience with pricing, setup cost, and licensing?

          The pricing is an issue. However, being all-flash, it will always be sort of expensive.

          Which other solutions did I evaluate?

          NetApp is the biggest competitor, then SolidFire, and not so much Dell EMC anymore.

          What other advice do I have?

          When our customers are deciding on a storage solution, we talk about their needs and what they need as an outcome for their business. We usually show them how easy Pure Storage works and how fast it. These are strong points for most customers.

          Try to get a demo, then test it.

          Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
          AZ
          CIO at NGS srl
          Real User
          It's simple, powerful, and ready to use

          Pros and Cons

          • "It's simple, powerful, and ready to use."
          • "Lone segmentation is simpler and more agile. It's improved the velocity in overall provisioning from project to operation."
          • "Some services could be inserted directly into the SAN, so Pure Storage could complete with the HyperFlex."

          What is our primary use case?

          There are two real use cases. 

          1. General purpose infrastructure for VMs. 
          2. Business technical applications, such as Oracle DB or MS SQL DB. 

          How has it helped my organization?

          One customer didn't have the budget to renew all the VM and VDI infrastructure. It was not so huge (approximately 100 VMs). The VMware partner provided the Horizon View solution, suggested to upgrade it to Windows 10 (for example), but the customer didn't want to recreate the infrastructure.

          Without touching anything, and integrating from the traditional storage, was a two-tier Dell EMC squared infrastructure toward a flash array. We were able to guarantee the overall performance and consistency for Windows 7 machines without upgrading anything, which was a huge improvement without an additional cost. Then, we added a lot of additional VMs.

          What is most valuable?

          It's simple, powerful, and ready to use.

          What needs improvement?

          Replace SSDs in the lower-end unit. 

          Some services could be inserted directly into the SAN, so Pure Storage could complete with the HyperFlex.

          What do I think about the stability of the solution?

          I has good stability. We have had no issues with upgrading.

          What do I think about the scalability of the solution?

          We haven't done an upscale of the solution, maybe more in future projects.

          How are customer service and technical support?

          It has very good support.

          How was the initial setup?

          The initial setup is very straightforward. It is clear, simple, and easy. While it's a human interface, there a lot of operations that are automatically done by the unit itself.

          What was our ROI?

          Lone segmentation is simpler and more agile. It's improved the velocity in overall provisioning from project to operation.

          What's my experience with pricing, setup cost, and licensing?

          It's cost-effective when we replace it and has rich improvements with low effort from the customer side.

          Which other solutions did I evaluate?

          Our customers will usually also evaluate HPE 3PAR. It is a good competitor because they put emphasis on their infrastructure.

          In the end, the customers pick Pure Storage because of me. I don't sell 3PAR because I don't believe in the solution.

          What other advice do I have?

          It is simple, powerful, and a beautiful solution. It is a nice piece of software, but it also has some nice hardware inside.

          The predictive performance analytics are quite good. We have touched a lot of cases where the performance was quite similar, even under big loads, but the compression and duplication numbers can be misleading. Because PDFs are more compressed, the dedupe and compression numbers are being lowered.

          Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
          BD
          CTO at a healthcare company with 1,001-5,000 employees
          Real User
          It is really fast and the support has been good

          What is most valuable?

          It's really fast.

          What do I think about the stability of the solution?

          So long as it's powered, it is stable. We had someone drop the power to our Pure Storage array once, then everything went down. However, that wasn't Pure Storage's fault. It was just what happened.

          How are customer service and technical support?

          The support has been good.

          Which solution did I use previously and why did I switch?

          We moved off of VMAX storage. It wasn't keeping up with the workloads that we had. Pure has done this for us.

          What was our ROI?

          From my previous employment, where we used it, everyone thinks about Pure Storage running their EMR or HIMS. One of the lesser sung advantages was when we started running our interface engine on Pure Storage. The ability to…

          What is most valuable?

          It's really fast.

          What do I think about the stability of the solution?

          So long as it's powered, it is stable. We had someone drop the power to our Pure Storage array once, then everything went down. However, that wasn't Pure Storage's fault. It was just what happened.

          How are customer service and technical support?

          The support has been good.

          Which solution did I use previously and why did I switch?

          We moved off of VMAX storage. It wasn't keeping up with the workloads that we had. Pure has done this for us.

          What was our ROI?

          From my previous employment, where we used it, everyone thinks about Pure Storage running their EMR or HIMS. One of the lesser sung advantages was when we started running our interface engine on Pure Storage. The ability to process messages and pass them through in our organization skyrocketed purely because of a disk that I owned which we were getting out of Pure Storage. People should think about that with their help record. They don't think about that with something like their messaging platform or their interface engine.

          What's my experience with pricing, setup cost, and licensing?

          It's expensive, but you get what you pay for.

          What other advice do I have?

          I recommend the solution to my colleagues.

          Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
          Frank Thompson
          Director of Network Services at Engage
          Real User
          Easy to use, and the maintenance upgrades to get free controllers work really well

          What is most valuable?

          It's easy to use, and the maintenance upgrades to get free controllers work really well.

          For how long have I used the solution?

          More than five years.

          What do I think about the stability of the solution?

          It's stable.

          What do I think about the scalability of the solution?

          It's scalable to our needs.

          How was the initial setup?

          The deployment is very easy. It's quick.

          What's my experience with pricing, setup cost, and licensing?

          All storage is expensive so any price improvement would help.

          Which other solutions did I evaluate?

          We always consider other storage options.

          What other advice do I have?

          I would definitely suggest this solution to a colleague because of the ease of use. Also, the controller upgrades, compared to Pure's competitors,…

          What is most valuable?

          It's easy to use, and the maintenance upgrades to get free controllers work really well.

          For how long have I used the solution?

          More than five years.

          What do I think about the stability of the solution?

          It's stable.

          What do I think about the scalability of the solution?

          It's scalable to our needs.

          How was the initial setup?

          The deployment is very easy. It's quick.

          What's my experience with pricing, setup cost, and licensing?

          All storage is expensive so any price improvement would help.

          Which other solutions did I evaluate?

          We always consider other storage options.

          What other advice do I have?

          I would definitely suggest this solution to a colleague because of the ease of use. Also, the controller upgrades, compared to Pure's competitors, are huge.

          We have about 1,000 users using the product in our company.

          Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
          CG
          CEO at Intellect Dynamics
          Real User
          Very efficient storage for our large-data, number-crunching algorithms

          Pros and Cons

          • "Very efficient storage"
          • "The time-to-market could be better at times, but I think that's true for all vendors of hardware."

          What is most valuable?

          It's very good storage for what we use it for, very efficient. It's very cost-effective for the amount of data we have when we're crunching the numbers that we're crunching, for our algorithms which use a lot of processing power.

          What needs improvement?

          The time-to-market could be better at times, but I think that's true for all vendors of hardware.

          For how long have I used the solution?

          One to three years.

          What do I think about the scalability of the solution?

          We've never had an issue with scale as we've deployed to some of our clients.

          How was the initial setup?

          Depending on the deployment, the configuration, and the size of the project, and some of our larger machine-learning deployments, where we have to put in an AI-ready infrastructure box, those projects tend to take a little bit longer. It's a newer product and they're still figuring all that out. But it's comparable to any other vendor up there.

          What was our ROI?

          ROI depends on what the clients are looking for as the outcome. If the client doesn't know what the questions are that they need to ask in machine-learning, they can spend a lot of money and get really poor outcomes based on the data and what they're trying to get out of it. That isn't really a Pure issue, it's more a business issue in terms of the outcome wanted by the client.

          What's my experience with pricing, setup cost, and licensing?

          Pricing is very competitive, and it's better than other competitors, as we've looked at some of the other competitors on the market. Pure, for the quality of gear we're getting versus the price, is a good value for us.

          What other advice do I have?

          One of the "buyer beware" issues would be, if you're going to buy a $1.5 million installment of Aries, which is the NVIDIA, it's got a high cost. If you just need a cucumber cart to be pulled on wheels, you don't need to buy a jet plane, although the seller might say, "Hey, this is the best, greatest, and newest." These are some of the things that you'd want to be aware of as someone who is looking to get into AI. Make sure you need that much because you could probably build a scaled-down version at a significantly lower cost.

          I rate the solution a nine out of ten. Pure is a partner of ours that we use for a lot of our machine-learning deployments and some of our smart-data applications which we build in Canada. We pursue the same clients together for some of the government contracts, and we use the FlashBlade for some of the storage for our machine-learning algorithms, with the NVIDIA DGX. We're exclusive to Pure, versus the other hardware vendors who are in the same place for flash storage. This is who we use and who we decided to go with, due to some of the innovation that they have within their stack.

          In Canada, they've got a very good strategy where they're partnering with some of the good software vendors there, and they're making good relationships on the government side and with some of the VARs. They're doing a good job.

          Everything is kosher with the documentation. They've been fantastic, a good partner supporting our pursuits. They have even delivered some prototypes for us, before we started using them, to some of our vendors. That way, we could have a sandbox where we could use some of their storage to create demos and proofs of concept for some of our clients.

          Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
          EP
          Director at a healthcare company with 1,001-5,000 employees
          Real User
          The solution's performance and reliability are its key features for us

          What is most valuable?

          I rate the product at ten out of ten because the performance of the storage is just unbelievable.

          What needs improvement?

          I would like to see support for NVMe, end-to-end.

          For how long have I used the solution?

          Less than one year.

          What do I think about the stability of the solution?

          It's extremely stable.

          What do I think about the scalability of the solution?

          It scales absolutely, to the highest level you can think of.

          How are customer service and technical support?

          Pure did help us by coming onsite and deploying it.

          Which solution did I use previously and why did I switch?

          We were previously using EMC. The difference is unbelievable. We are buying more.

          How was the initial setup?

          The initial setup was very easy and straightforward. …

          What is most valuable?

          I rate the product at ten out of ten because the performance of the storage is just unbelievable.

          What needs improvement?

          I would like to see support for NVMe, end-to-end.

          For how long have I used the solution?

          Less than one year.

          What do I think about the stability of the solution?

          It's extremely stable.

          What do I think about the scalability of the solution?

          It scales absolutely, to the highest level you can think of.

          How are customer service and technical support?

          Pure did help us by coming onsite and deploying it.

          Which solution did I use previously and why did I switch?

          We were previously using EMC. The difference is unbelievable. We are buying more.

          How was the initial setup?

          The initial setup was very easy and straightforward.

          What's my experience with pricing, setup cost, and licensing?

          Price per terabyte is substantially higher than their competition. We would like to see it drop.

          What other advice do I have?

          I would absolutely suggest this solution to a colleague or a friend because of the performance and reliability of the product.

          Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
          Jim-Davis
          Director of IT at a healthcare company with 1,001-5,000 employees
          Real User
          Provides awesome performance, while shrinking our data center significantly

          Pros and Cons

          • "We were actually able to do multiple upgrades, including head upgrades and moving between the platforms, M20 and M50, over the years. We have never once lost a ping and have never had an outage due to an OS upgrade or a complete head upgrade."

            What is most valuable?

            Provides awesome performance, and it's been able to shrink all of our data center from two-and-a-half racks to one rack and give better performance with SSD drives versus spinning disk drives. It has saved overall costs from our heat and power within our data center where we're now just powering up a 3U device.

            For how long have I used the solution?

            More than five years.

            What do I think about the stability of the solution?

            It's very stable. We were actually able to do multiple upgrades, including head upgrades and moving between the platforms, M20 and M50, over the years. We have never once lost a ping and have never had an outage due to an OS upgrade or a complete head upgrade.

            What do I think about the scalability of the solution?

            Scalability is great. Pure's model is adding more disk space to it and then getting a better controller to make sure you are going to stay with your performance. It's a wonderful model.

            How are customer service and technical support?

            We have our dedicated resources that we have reached out to, but because there have really been no issues with anything, we're not on the phone with them constantly. Whenever we have had an issue or question, someone is always very responsive. They even come onsite for major issues, such as an NOS upgrade, just to hand-walk us through what we're doing.

            How was the initial setup?

            Deployment was easy. I didn't do it. I am not a technical guy, but my team was able to get it deployed and then connected to our ESX environment within two hours.

            What's my experience with pricing, setup cost, and licensing?

            Like anything, when you are paying more than you were paying for the storage space, you'd like the cost to be less. If they could get into the spinning disk kind of cost, that would be it. But what you are getting for it, you are definitely seeing a good ROI.

            Which other solutions did I evaluate?

            We considered other options. I have used the others, EMC and NetApp, etc. We have looked at all of the platforms, and to see what Pure was able to do within a PoC environment meant that we never turned back our PoC environment. We just bought it and kept running with it. It was an amazing product based on what we had seen out there in the market.

            What other advice do I have?

            I would definitely recommend it to colleagues. I have not only used it where I am currently at, but I have also used it at other locations before. I have recommended it to partners, and colleagues that I have worked with in the past, across the state of California.

            Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
            JH
            CTO at a individual & family service with 1,001-5,000 employees
            Real User
            Significantly reduced our storage volume, while being administered by just one person

            Pros and Cons

            • "The first year, we started out with one or five terabytes and it took what was 20 terabytes of storage down to less than one terabyte."

              What is most valuable?

              The first year, we started out with one or five terabytes and it took what was 20 terabytes of storage down to less than one terabyte. Then we added another one and I think the total storage is five terabytes now.

              The UI is pretty good.

              For how long have I used the solution?

              One to three years.

              What do I think about the stability of the solution?

              It's absolutely a stable product.

              What do I think about the scalability of the solution?

              It's scalable. We started with a very small storage array and now we're in a much larger one. I think we're up to 40 terabytes.

              How are customer service and technical support?

              We only use tech support infrequently. We don't need to call them. It's easy to use, straightforward. Once it's set up, it does what we need it to do.

              What's my experience with pricing, setup cost, and licensing?

              Price is about the only thing that's wrong with it. A little bit better pricing would be great. The client environment for a non-profit 501C3 organization makes it much harder for us to come up with the dollars and to cover the increased cost of hardware support, but we do like the way the product runs. It's perfect for us.

              What other advice do I have?

              I would definitely recommend this product to a colleague because of what it can do. I've already done that. I've already referenced several other nonprofits, human service organizations, and long-term care facilities. We've spoken highly of Pure. For an organization, it can take storage from 40 terabytes down to five terabytes. It's excellent.

              Our user base consists of 3,000 people but it takes just one person to manage it - ease of use.

              Disclosure: I am a real user, and this review is based on my own experience and opinions.
              TR
              Chief Technology Officer at a healthcare company with 1,001-5,000 employees
              Real User
              Scalable and stable with a great footprint, provides us with a good ROI

              Pros and Cons

              • "My rating of Pure Storage is a ten out of ten because of the price for performance and footprint - the overall value."
              • "There's always an opportunity for new feature functionality."

              What is most valuable?

              My rating of Pure Storage is a ten out of ten because of the price for performance and footprint - the overall value.

              What needs improvement?

              There's always an opportunity for new feature functionality. It's just a question of what that will be and what does the future look like?

              For how long have I used the solution?

              One to three years.

              What do I think about the stability of the solution?

              It's very much a stable product.

              What do I think about the scalability of the solution?

              It is absolutely scalable to our company's needs.

              How are customer service and technical support?

              We've used tech support and we have found it to be very favorable.

              How was the initial setup?

              The implementation process was seamless. It was very quick. It took less than a week to deploy.

              What was our ROI?

              The return on investment is good, very strong.

              What's my experience with pricing, setup cost, and licensing?

              In comparison to the competitors, Pure is very price-competitive for the future functionality that it provides.

              Which other solutions did I evaluate?

              We considered Dell EMC, we looked at Nutanix, Cohesity, IBM, HPE. We ran quite a bit of the gamut.

              What other advice do I have?

              I would absolutely recommend this product to a colleague. We have no regrets.

              We have one person who administers it. We have about 9,000 employees and the IT department has about 300.

              Disclosure: I am a real user, and this review is based on my own experience and opinions.
              Chad Skidmore
              Director at Engage
              Real User
              Evergreen policy means we receive an upgrade of the storage software every three years, without charge

              Pros and Cons

              • "There was a dramatic improvement in operating costs just as a result of the environmentals and space, let alone the cost of the unit itself."
              • "One thing I'd like to see in a future release is integration between their main storage array and what they call their FlashBlade product; to be able to snapshot directly from the primary array into multiple different backup copies on FlashBlade."

              What is our primary use case?

              We have a lot of MEDITECH electronic health records systems running on it, as well as some other ancillary applications, but it's core hospital EHR, predominantly.

              How has it helped my organization?

              We've seen a significant reduction in the total cost of ownership. When we bought this product, the arrays that it replaced were just shy of about $1,000,000 apiece and they were the size of big refrigerators. The product that we replaced them with is a couple of rack units, like the size of a stack of a couple of pizza boxes, consuming way less power. There was a dramatic improvement in operating costs just as a result of the environmentals and space, let alone the cost of the unit itself.

              What needs improvement?

              Everything could be cheaper. Other areas where we would always like to see improvement with products like this are in compression and deduplication. Increasing the overall storage efficiency of the platform would be great.

              One thing I'd like to see in a future release is integration between their main storage array and what they call their FlashBlade product; to be able to snapshot directly from the primary array into multiple different backup copies on FlashBlade. That would be an intriguing and interesting feature for us. Other than that, we've not had any big needs or demands.

              For how long have I used the solution?

              More than five years.

              What do I think about the stability of the solution?

              It's been a stable product. In six years, we've never had downtime as a result of it. It's been very stable that entire time.

              What do I think about the scalability of the solution?

              I believe it will scale nicely. We've not had reason to push that limit yet. We just haven't had a need to do that. I believe they've got a very broad portfolio so that we could scale it fairly dramatically beyond where we're at right now.

              What was our ROI?

              The approach that Pure takes is what they call it their Evergreen policy, where they will upgrade the brains of the storage array every three years at no additional charge. Many of the competing systems would require big forklift upgrades and fairly significant reinvestment to do the same thing. We are on our third Evergreen lifecycle upgrade so far, and it's been exactly as they advertised. 

              When we look at return on investment over time, we've not had to replace or upgrade it during the timeframe that we've had it. As long as it's supported under maintenance, that continues to be an Evergreen process.

              What's my experience with pricing, setup cost, and licensing?

              It was less expensive than some of the alternatives. It's not as though it was a premium price to get that kind of quality. It's a very competitive product from a price perspective, but I would say better than many in terms of performance and service.

              What other advice do I have?

              The product is an easy ten out of ten. We've been very happy with it. We've found them to be a great value. Service and support is phenomenal. It's really hard to find reasonable things for them to actually improve it on.

              Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
              Melissa Burg
              Director of MIS at Watson Clinic
              Real User
              Gives us better compression than our previous solutions, and it's easier to manage

              Pros and Cons

              • "Pure gives us better compression, it's easier to manage, a lot less hands-on."

                What is most valuable?

                Pure gives us better compression, it's easier to manage, a lot less hands-on, and the biggest selling point for me was the replacement of the hardware, the controllers, without any major expense to the clinic.

                What needs improvement?

                I don't deal with the day-to-day management of it. I'm sure that, from a technical perspective, the ones who manage it would be able to tell about you something that needs improvement. From my perspective of the acquisition and ongoing support, I don't see any.

                For how long have I used the solution?

                One to three years.

                What do I think about the stability of the solution?

                It's a stable product. 

                What do I think about the scalability of the solution?

                It's scalable. We've grown the product two or three times since we got it. We've actually purchased two more storage arrays since then that are not used for Epic, so we're expanding it. We'll be using this for many years in the future.

                How are customer service and technical support?

                Tech support is helpful when needed.

                Which solution did I use previously and why did I switch?

                We had multiple platforms beforehand. We had HPE, IBM. 

                How was the initial setup?

                To me, the installation is easy. I'm not the one who put it together, their techs came out and helped us. I don't remember anything momentous about it.

                What's my experience with pricing, setup cost, and licensing?

                I'm good with the licensing. Of course, pricing can always be less. That's standard business. It's actually not a bad pricing model, considering I don't have to rip-and-replace. That's huge for me.

                What other advice do I have?

                I would recommend this product to colleagues in the same field.

                It makes life easier for me.

                I rate the product at nine out of ten. We're very happy with it. We purchased the product for our Epic implementation. I had such minimal issues with it. Ten out of ten is a stretch, but it's pretty close. We're pretty happy.

                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                Michael Glickman
                President at Computer Network Architects, Inc.
                Real User
                Among the easiest solutions to install, it's self-contained and updates in place

                Pros and Cons

                • "It upgrades in place which means we'll be using it well into the future."
                • "I recognize it's a difficult challenge, but I would like to see them make the pricing more reasonable."

                What is most valuable?

                It upgrades in place which means we'll be using it well into the future.

                What needs improvement?

                I recognize it's a difficult challenge, but I would like to see them make the pricing more reasonable. Of course, it is, after all, solid-state. It's not the same as "cheap and deep."

                For how long have I used the solution?

                One to three years.

                What do I think about the stability of the solution?

                It's a very stable product, all self-contained and very well-supported as well.

                What do I think about the scalability of the solution?

                It's definitely scalable. It can grow with a company's needs.

                How was the initial setup?

                It's one of the easiest out there, in terms of installation.

                What was our ROI?

                It's a great return on investment, based on the mission. When you're interested in high-performance there isn't much else that competes with it.

                Which other solutions did I evaluate?

                We looked at everything. In dealing with this, we got mission-specific. It's like different kinds of planes or sailboats: What's the mission? For this high-performance mission, that's what Pure is about.

                What other advice do I have?

                I would recommend it to colleagues. When performance is important, that's what Pure is all about.

                I rate the solution at ten out of ten. Solid-state storage makes a lot of sense, they're 100 percent solid-state when you need that kind of performance. The pricing is very attractive and it delivers performance for the money.

                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                PM
                CTO at a wellness & fitness company with 201-500 employees
                Real User
                Simplifies my upgrade paths, and the support I have received has been outstanding

                Pros and Cons

                • "The sales and executive support have been outstanding compared to the rest of the market... My upgrade paths have been simple on the Pure... It's a lot simpler to implement and a lot simpler to manage."
                • "In some cases, we get into very in-depth conversations around movement of specific data and, what's more, chunk sizes. The documentation lacked any description or information on that."

                What is most valuable?

                The sales and executive support have been outstanding compared to the rest of the market. I replaced another couple of vendors that I had in place for storage, who over-promised and under-delivered on their technical expectations, and who certainly over-promised on their ability to do conversions from one array to another. My upgrade paths have been simple on the Pure.

                What needs improvement?

                The documentation has gone along with the idea of "it's simple to use." In some cases, we get into very in-depth conversations around the movement of specific data and, what's more, chunk sizes. The documentation lacked any description or information on that.

                It wasn't until we got to a point where we had changed out everything front-ending the platform, and got past that conversation and we rose up past helpdesk and fact sheets and documentation, and before we actually got to somebody who knew about it, there was community knowledge within Pure that knew that problem existed. Having that front and center, where we could have searched and looked for that information, would have answered our questions and caused me to rate it as a ten.

                For how long have I used the solution?

                One to three years.

                What do I think about the stability of the solution?

                I've never had an outage.

                What do I think about the scalability of the solution?

                It's very scalable. I probably run about 10 million patient visits a year through the system. I've never had a problem. It's back-ending my entire medical record platform. It's a very stable platform.

                Which solution did I use previously and why did I switch?

                Prior to Pure, the original implementations that we had for other vendors had been in place for about 15 years. This actually replaces another all-flash array product that had been in place for the three years previous.

                What was our ROI?

                From an investment standpoint, the support staff I require for it is greatly reduced, so I don't have the in-depth requirements that I had on other products. The challenges of getting into the product and manage it and moving away from older platforms for systems management disappeared, so that reduced my cost and expense for support. It's a lot simpler to implement and a lot simpler to manage, so I'm able to divert those resources onto other projects, so it's a pretty decent return on investment.

                What's my experience with pricing, setup cost, and licensing?

                I definitely like the licensing model. It's a lot better than being "piecemealed" as a customer. I've been extremely happy. Cost-wise, it's been very effective. We're a nonprofit-based organization, so pricing is at the forefront of every conversation we have, and it's been a good marriage between the technical capability of the product, the software that we get, the service and support that we get. From a price standpoint, it's been very effective.

                Which other solutions did I evaluate?

                I looked at a half a dozen other products and Pure won over across the board.

                What other advice do I have?

                I would absolutely recommend this product to a colleague. And I have done that already.

                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                PM
                Network Specialist at a tech vendor with 1,001-5,000 employees
                Real User
                It simplifies the connection between our infrastructure and storage

                Pros and Cons

                • "The most valuable feature is how it simplifies the management of the SAN."

                  What is our primary use case?

                  We use the space and optimize the makeup of the storage products.

                  How has it helped my organization?

                  It simplifies the connection between our infrastructure and storage.

                  What is most valuable?

                  The most valuable feature is how it simplifies the management of the SAN.

                  What do I think about the stability of the solution?

                  The product has made our infrastructure more stable and simplified.

                  What do I think about the scalability of the solution?

                  I have not had any issues with scalability.

                  Which solution did I use previously and why did I switch?

                  In the past, we had Lenovo. With the Pure Storage, it improved and simplified our connections.

                  How was the initial setup?

                  The initial setup was very simple. We put it on the rack, switched it on, and it worked.

                  What about the implementation team?

                  We use a reseller for the integration. We had a good experience with them.

                  What was our ROI?

                  We have seen a $15,000 ROI.

                  The total cost of ownership is not that much lower for flash than SSD.

                  What's my experience with pricing, setup cost, and licensing?

                  I would prefer that they lower their pricing.

                  Which other solutions did I evaluate?

                  We only considered Pure Storage. 

                  My company stays focused with one solution (product) for approximately three years. Then, every three years, we make discussion whether to keep the solution or not.

                  What other advice do I have?

                  I would recommend Pure Storage, as it is well-established. It also simplifies and optimizes the right space.

                  The predictive performance analytics are good.

                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                  Javier Echave
                  Pre-Sales Engineer at Cisco Systems, Inc.
                  Real User
                  Deduplication works faster for our customers using this product

                  What is our primary use case?

                  The primary use case is for the data and storage that we utilize in our managed services.  We also use it in the company. We localized it.

                  How has it helped my organization?

                  Deduplication works faster for our customers using this product. It simplifies building out the storage.

                  What is most valuable?

                  The most valuable feature is its data reduction.  It is very easy to use.

                  What needs improvement?

                  It needs to improve its price.

                  What do I think about the stability of the solution?

                  The product is stable. It works really well.

                  How is customer service and technical support?

                  I have not used the technical support.

                  What about the implementation team?

                  In most cases, we do the implementation because we are the integrator.

                  What was our ROI?

                  What is our primary use case?

                  The primary use case is for the data and storage that we utilize in our managed services. 

                  We also use it in the company. We localized it.

                  How has it helped my organization?

                  Deduplication works faster for our customers using this product.

                  It simplifies building out the storage.

                  What is most valuable?

                  The most valuable feature is its data reduction. 

                  It is very easy to use.

                  What needs improvement?

                  It needs to improve its price.

                  What do I think about the stability of the solution?

                  The product is stable. It works really well.

                  How is customer service and technical support?

                  I have not used the technical support.

                  What about the implementation team?

                  In most cases, we do the implementation because we are the integrator.

                  What was our ROI?

                  We are finding the TCO of flash to be lower than SSD implementations.

                  What's my experience with pricing, setup cost, and licensing?

                  The price is too high.

                  Because the price is a bit higher than other products, the data reduction equalizes the price with amount of the data reduction.

                  What other advice do I have?

                  Go for it. The product is great.

                  Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
                  Chaan Beard
                  Senior Data Center Solutions Architect at ChaanBeard.com
                  Reseller
                  Top 20Leaderboard
                  Our clients see a reduction in total cost of ownership by around 40%

                  Pros and Cons

                  • "The security operating system is its most valuable feature because it's very simple, easy to use, and operate. You don't have to do very serious training to operate this equipment. It's user-friendly and pretty straightforward."
                  • "It's not so scalable. It's got moderate scaling capabilities right now. The clustering technology needs a bit of work, they need to improve that."

                  What is our primary use case?

                  We are a reseller of Pure Storage FlashArray. Our customers use it for virtualization, artificial intelligence, and machine learning.

                  How has it helped my organization?

                  It has helped to simplify storage because it has a very easy graphical user interface.

                  Our clients see a reduction in total cost of ownership by around 40%. We have also found that the total cost of ownership of flash is lower than SSD implementations. I track a whole bunch of business markers on the cost of components. I do a lot of cost analysis for customers and I get pricing from all the component manufacturers; Ingram Micro, Toshiba, Seagate and then I compare the pricing. I do that almost every week. I constantly see that it's cheaper than SSD implementations.

                  What is most valuable?

                  The security operating system is its most valuable feature because it's very simple, easy to use, and operate. You don't have to do very serious training to operate this equipment. It's user-friendly and pretty straightforward.

                  The performance analytics are moderate. It's not the best performance platform out there but it's the easiest to operate.

                  What needs improvement?

                  They need to find another way of doing data protection, RAID is not working very well. It takes performance away from the SSD.

                  I would like to have multi-cloud integration.

                  Latency needs a bit of work. It's pretty good but it needs to get below 300 microseconds. Then the data reduction would be excellent. On average I see twelve to one data reduction.

                  What do I think about the stability of the solution?

                  It's very stable.

                  What do I think about the scalability of the solution?

                  It's not so scalable. It's got moderate scaling capabilities right now. The clustering technology needs a bit of work, they need to improve that. 

                  How are customer service and technical support?

                  I've used their technical support and would say that it's excellent. I would give them a ten out of ten. 

                  Which solution did I use previously and why did I switch?

                  My clients know it's time to switch solutions because I run a proof of concepts where I test the manufacturer's equipment. If I find something that is a big difference then I let them know about it. Cost, performance, tools, and ease of use are all factors that we take into consideration when choosing to switch. We also chose this solution because of the Evergreen upgrade and the ease of use.

                  What about the implementation team?

                  I also install Pure Storage for my clients. The initial setup is very straightforward and very simple. It takes me an hour to set one up.

                  What was our ROI?

                  My client's return on investment with Pure Storage is in about 7.3 months.

                  Which other solutions did I evaluate?

                  We also looked at Nimble, which is now owned by HPE, and E8, Dell EMC, and NetApp platform.

                  What other advice do I have?

                  I would rate this solution an eight out of ten. Not a ten because nobody's a ten. We haven't achieved perfection yet.

                  I would advise someone considering this or a similar solution to push Pure Storage for multi-cloud integration.

                  Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
                  MR
                  System Engineer at a consultancy with 1,001-5,000 employees
                  Real User
                  With this solution, we have perfect run through times and latency

                  Pros and Cons

                  • "The deduplication and compression meet all of our system requirements."
                  • "The credentials on the iSCSI interface are only available to type in with the Chrome browser, and not with the Firefox browser."

                  What is our primary use case?

                  The primary use case is block storage for retro machines running on VMware ESXi and Red Hat with Kernel-based Virtual Machines (KVMs).

                  How has it helped my organization?

                  We have perfect run through times and latency. We have a cluster system using two machines on Active-Active with a synchronized mirror. 

                  What is most valuable?

                  The deduplication and compression meet all of our system requirements.

                  What needs improvement?

                  The credentials on the iSCSI interface are only available to type in with the Chrome browser, and not with the Firefox browser. Hopefully, in the next release, this will be fixed.

                  For how long have I used the solution?

                  Trial/evaluations only.

                  What do I think about the stability of the solution?

                  We are not using it at the moment in production. Therefore, I can't talk about the stability of the system. The PoC and tests indicate that the stability is okay.

                  What do I think about the scalability of the solution?

                  At the moment, we have one data pack. We think that we may buy another data pack this year to scale the system up.

                  How are customer service and technical support?

                  I have used the technical support through the phone and online tool. I used them to upgrade the software, which work okay (as it was designed).

                  The technical support team provided the help that we needed.

                  Which solution did I use previously and why did I switch?

                  We have been using another solution, IBM XYZ. We plan to migrate away from the IBM system to Pure Storage. We are planning to switch because of cost and performance. Also, the Pure Storage FlashArray is an upgrade in technology. All-flash storage arrays will be the future.

                  How was the initial setup?

                  The setup is straightforward, not complex.

                  It has a very simple installation. Installation took about three hours, not one or two hours, but three hours. We had an issue with our network during the first installation, but now it is up and running. 

                  What about the implementation team?

                  We used a consultant from Pure Storage.

                  Which other solutions did I evaluate?

                  We did not evaluate other solutions since our partners were using Pure Storage, so we decided to move forward with Pure Storage.

                  What other advice do I have?

                  We are not using predictive performance analytics at the moment.

                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                  RC
                  System Administrator at a financial services firm with 1,001-5,000 employees
                  Real User
                  Gives us pure speed and low latency with a small data center footprint

                  Pros and Cons

                  • "We like the speed. It's very low latency. In virtualization, you can mask lots of problems, and even in code you can mask lots of problems, with low latency. It's just pure speed and low latency."
                  • "We also like the compactness, the small footprint. It takes up very little space in a data center and uses little power."
                  • "We would like to see more cloud support, which we know is coming, although it's not out yet. It's going to be released in the next versions. That would be the biggest win, if additional cloud support is built into the array."

                  What is our primary use case?

                  We use it for VMware virtualization.

                  How has it helped my organization?

                  We have VDIs, virtual desktops, which users log into every day. On the old storage, they would sometimes have three, four, or five-minute delays; it just because useless for five minutes. They couldn't do anything when they were logged in, because of the slowness. Now, with Pure Storage, we have totally eliminated that problem. This was the primary reason we purchased it and it has performed very well. We're very pleased.

                  It has helped simplify our storage. It's small, it's fast, and it's very simple to manage.

                  In one of our arrays we had a 35-to-1 data reduction, which is very outstanding. Not many places have that kind of benefit.

                  What is most valuable?

                  We like the speed. It's very low latency. In virtualization, you can mask lots of problems, and even in code you can mask lots of problems, with low latency. It's just pure speed and low latency.

                  We also like the compactness, the small footprint. It takes up very little space in a data center and uses little power.

                  Finally, we love the predictive performance analytics. It's an excellent tool. It's something we were asking for in the past. When they rolled it out, it made a difference.

                  What needs improvement?

                  We would like to see more cloud support, which we know is coming, although it's not out yet. It's going to be released in the next versions. That would be the biggest win, if additional cloud support is built into the array.

                  What do I think about the stability of the solution?

                  Both the stability and scalability are excellent. It's a very stable environment.

                  What do I think about the scalability of the solution?

                  You can scale easily. You can extend it online, change controllers online. Scalability gets five out five stars.

                  How are customer service and technical support?

                  Technical support is very good. We are very pleased with support. We think that it's probably one of the best vendors we work with, as far as support goes; compared to NetApp, for example. Pure storage support people are very responsive and knowledgeable.

                  Which solution did I use previously and why did I switch?

                  The old systems we had were just not doing the job, so we knew we had to change.

                  How was the initial setup?

                  It was very easy to set it up. No complexity at all.

                  What about the implementation team?

                  We deployed it ourselves.

                  What was our ROI?

                  We haven't analyzed it in terms of numbers, but we have definitely seen a very good ROI. There has been a reduction in our total cost of ownership.

                  Which other solutions did I evaluate?

                  We looked at Pure Storage vs Dell EMC, but we thought Pure Storage has newer, better technology developed from the ground up, whereas Dell EMC is a patchwork solution. In addition, the price was more favorable.

                  What other advice do I have?

                  Give it a try. Get a system in on a trial basis, make a deal, and try it to see if it's something you can use.

                  I rate Pure Storage at ten out of ten. We're very satisfied with Pure Storage. They are a very good company, doing very good things.

                  Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                  Kyle Guichard
                  Senior Director of Systems Engineering at Bill.com
                  Vendor
                  The most valuable feature is it never goes down

                  What is our primary use case?

                  We run our production Oracle workload on it.

                  How has it helped my organization?

                  We have been able to scale it to ten terabytes. Whereas, before we were stuck.

                  What is most valuable?

                  The most valuable feature is it never goes down. We can expand and create volumes.

                  What needs improvement?

                  I would like to migrate to the cloud in the future and know how that would actually work with this product.

                  For how long have I used the solution?

                  One to three years.

                  What do I think about the stability of the solution?

                  Stability has been really solid.

                  How are customer service and technical support?

                  The technical support has been fantastic.

                  Which solution did I use previously and why did I switch?

                  We were previously using Dell EMC.

                  What about

                  What is our primary use case?

                  We run our production Oracle workload on it.

                  How has it helped my organization?

                  We have been able to scale it to ten terabytes. Whereas, before we were stuck.

                  What is most valuable?

                  The most valuable feature is it never goes down. We can expand and create volumes.

                  What needs improvement?

                  I would like to migrate to the cloud in the future and know how that would actually work with this product.

                  For how long have I used the solution?

                  One to three years.

                  What do I think about the stability of the solution?

                  Stability has been really solid.

                  How are customer service and technical support?

                  The technical support has been fantastic.

                  Which solution did I use previously and why did I switch?

                  We were previously using Dell EMC.

                  What about the implementation team?

                  We used an integrator for the deployment.

                  What was our ROI?

                  We have seen ROI. Because of the SSD, it is cheaper because I am not purchasing so many disks.

                  What other advice do I have?

                  It makes things ten times easier.

                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                  RJ
                  Associate Director of Computing Services at Carnegie Mellon University
                  Real User
                  Data deduplication features make it easier to manage storage and forecast growth

                  Pros and Cons

                  • "Data deduplication features make it easier to manage storage and forecast growth."
                  • "It simplifies storage."
                  • "The way Pure Storage does the controller storage warranty or replacement has been an issue for some people who just replace the controllers every couple of years, and that's where some of the confusion with pricing and support has come in. They should be clear on the way the controller replacements happen, as it is important to know whether or not you can get a good return on them, because it can be a little confusing."

                  What is our primary use case?

                  The primary use case is virtual machines.

                  How has it helped my organization?

                  We can now quickly roll out multiple instances of virtual machines or FlashArray storage, more than we could before.

                  What is most valuable?

                  Speed: Things function pretty quickly for our SAN management team. We have seen a good reduction in the amount of total storage space that we're using because of the deduplication.

                  It runs fast and is easy to use, and our SAN manager likes it.

                  What needs improvement?

                  The way Pure Storage does the controller storage warranty or replacement has been an issue for some people who just replace the controllers every couple of years, and that's where some of the confusion with pricing and support has come in. They should be clear on the way the controller replacements happen, as it is important to know whether or not you can get a good return on them, because it can be a little confusing.

                  I rated the solution as a nine out of ten because I knew about a disk failure. Other than that, it would probably be a ten. Disk failures are out of anybody's control. 

                  For how long have I used the solution?

                  Less than one year.

                  What do I think about the stability of the solution?

                  The stability is good.

                  What do I think about the scalability of the solution?

                  It seems highly scalable.

                  How are customer service and technical support?

                  From what I have heard, the technical support has been good.

                  Which solution did I use previously and why did I switch?

                  We went with Dell EMC first. When we had a ton of trouble with it, we dumped it for Pure Storage.

                  What was our ROI?

                  We are fairly new to using it, so we'll have to wait to see what our data usage is over the next year or so.

                  What's my experience with pricing, setup cost, and licensing?

                  The cost was initially high, but once more people were using it, the costs came down. This was because the University was reselling it to other departments.

                  What other advice do I have?

                  It simplifies storage. Data deduplication features make it easier to manage storage and forecast growth.

                  Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                  JM
                  Systems Analyst at a government with 501-1,000 employees
                  Real User
                  Since we were able to afford to go all flash, we don't manage tiers, we're not moving data up, and we're not waiting for overnight cycles.

                  Pros and Cons

                  • "They are quite responsive and our local team was pretty good."
                  • "Because we were able to afford to go all flash, we don't manage the tiers, we're not moving data up, and we're not waiting for overnight cycles."

                    What is our primary use case?

                    VMware is currently our main use case because it dedupes really well.

                    How has it helped my organization?

                    Because we were able to afford to go all flash, we don't manage tiers, we're not moving data up, and we're not waiting for overnight cycles. 

                    What is most valuable?

                    Firstly, dedupe is the most valuable feature. Hands down. Simplifying storage is also a big win overall. As far as the monitoring with the latency goes, we're not monitoring the apps to see how they're doing at different periods, which saves us time. We're just setting thresholds, walking away, and waiting for emails if they're broken.

                    What needs improvement?

                    The big thing would be to simplify the compatibility to Openstack. The Openstack going into Nova works really well, but if Pure had a few more of those features that would be my win.

                    For how long have I used the solution?

                    Less than one year.

                    What do I think about the stability of the solution?

                    It's been rock solid.

                    What do I think about the scalability of the solution?

                    So far it seems good.

                    How is customer service and technical support?

                    We've used them a few times, mainly with upgrades. They are quite responsive and our local team was pretty good.

                    How was the initial setup?

                    They gave us the rundown and was simpler than expected. They gave us the sheet and sent us off saying, "Hey, if you need us, give us a call." We just plugged it in and up it came.

                    What about the implementation team?

                    We used a reseller, but then we did our own deploy along with their help. They came in and gave us a training course so that we could maintain it ourselves.

                    What's my experience with pricing, setup cost, and licensing?

                    There are a lot of companies that give a solid performance and a lot of places you can get flash. The pricing wasn't that much different, It's really the simplicity that makes a difference. If the data starts flowing too fast, it slows things down and does it later. Those features are the winners for us.

                    Which other solutions did I evaluate?

                    We're constantly on the hunt, and we always keep three to four vendors in. Usually, it's been the bigger players, the IBM's, the EMC's. They all have their strengths and weaknesses, but we were looking for something a little different this time around.

                    Disclosure: I am a real user, and this review is based on my own experience and opinions.
                    Jon Waite
                    CTO at CCL
                    Real User
                    The biggest return on investment for us is not having to do a swap out of the arrays every five years.

                    Pros and Cons

                    • "The stability of Pure Storage is very very good."
                    • "The initial setup was very straightforward and very quick. It was up and running in our data center within 24 hours of receiving it."

                      What is our primary use case?

                      We're a service provider, so it's the primary storage for hosting our customers.

                      How has it helped my organization?

                      Pure Storage is easy to use it has helped simplify our storage. 

                      What is most valuable?

                      vSphere integration and DevOps are our most valuable features. 

                      Also, one of our customers used to have a rates run that ran for eight hours, and when we migrated them across to Pure that went down to under two hours.

                      For how long have I used the solution?

                      Still implementing.

                      What do I think about the stability of the solution?

                      The stability of Pure Storage is very very good.

                      What do I think about the scalability of the solution?

                      Good to very good.

                      How are customer service and technical support?

                      Excellent.

                      Which solution did I use previously and why did I switch?

                      We switched to Pure Storage mainly because of the frustration of dealing with performance on the old platforms that we used to use.

                      How was the initial setup?

                      The initial setup was very straightforward and very quick. It was up and running in our data center within 24 hours of receiving it.

                      What was our ROI?

                      The biggest return on investment for us is not having to do a swap out of the arrays every five years. We've been through three Evergreen refreshes now of arrays already deployed, and that's working out really well. 

                      Which other solutions did I evaluate?

                      The main solutions on our shortlist at the end of the process were NetApp, EMC, and Pure Storage. We ended up buying both NetApp and Pure Storage because we always like to have at least two different vendors involved in our data centers. The decision not to go with EMC was because of the design that they'd done for an all-flash storage solution. It didn't fit with what we were trying to do.

                      What other advice do I have?

                      I find that the total cost of ownership to actually be lower than the fee implementation. We record and meter everything; electricity consumption and staff time spent looking after the arrays. Our figures put it somewhere between 40% and 50%, depending on how long we run the rates for.

                      The data reduction rates vary for us. Anything from 6 to 1 down to 2 to 1, because it depends on our workload. Latency is always good and it's generally less than a millisecond across all the arrays we run.

                      Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                      AD
                      QA Engineer at a tech vendor with 11-50 employees
                      Real User
                      We have seen savings in our storage. The speed of deployment has gone from several days to a few minutes.

                      Pros and Cons

                      • "We have seen savings in our storage. The speed of deployment has gone from several days to a few minutes. This product has reduced that time into minutes, simplifying storage for us."
                      • "Part of our company works on Dell EMC because Pure Storage did not have synchronous applications when we were purchasing our products."

                      What is our primary use case?

                      The primary use of Pure Storage was for a data virtualization project using Belfrics. We needed the latency that would be required for the product.

                      We are moving into a DevOps environment and CI/CD. Their departmentalization was an enabler because database is a service in the pipeline where the underlying risk factor has to be correct, especially the storage. This primarily applies to the driver and the infrastructure as a base, but the end game is to have a DevOps pipeline.

                      How has it helped my organization?

                      We have seen savings in our storage. The speed of deployment has gone from several days to a few minutes, e.g., our database team used to spend 93 days backing up and restoring databases. This product has reduced that time into minutes, simplifying storage for us.

                      What needs improvement?

                      Part of our company works on Dell EMC because Pure Storage did not have synchronous applications when we were purchasing our products.

                      If Pure Storage had its features at parity with its competitors, it could move ahead. 

                      For how long have I used the solution?

                      One to three years.

                      What do I think about the stability of the solution?

                      It is very stable.

                      What do I think about the scalability of the solution?

                      It scales well, around a petabyte.

                      How are customer service and technical support?

                      We have an in-house engineer in one of our onsite offices.

                      How was the initial setup?

                      The initial setup was straightforward. We started with about 60TB and have grown from there.

                      What was our ROI?

                      We have seen ROI.

                      We have seen a reduction in the TCO, because Pure Storage is partnering with Belfrics. This partnership reduces our latency and space.

                      Which other solutions did I evaluate?

                      We did a vendor search, which included a big payments project across Asia-Pacific for a company that could do data provisioning very quickly. Then, Pure Storage was chosen. 

                      We also considered Dell EMC, HPE, and IBM. We picked Pure Storage because of its ratio per terabyte and speed.

                      What other advice do I have?

                      Pure Storage is now our de facto standard product to use.

                      The analytics were gathered for this environment, and the environment is big. Production-wise, it is running Oracle, and performance-wise, it is running enterprise applications.

                      Disclosure: I am a real user, and this review is based on my own experience and opinions.
                      MO
                      Senior Network Systems Engineer at a consumer goods company with 1,001-5,000 employees
                      Real User
                      Excellent performance and hardware, technical support is very responsive

                      Pros and Cons

                      • "Performance is the most valuable feature."
                      • "It's too early to tell if we've seen a reduction in total cost of ownership. The solution is expensive."

                      What is our primary use case?

                      Our primary use case of this solution is for Microsoft SQL. 

                      How has it helped my organization?

                      This solution was installed at my organization before I got there but having worked with it in the past, I would say that the responsiveness with any SQL applications has remarkably improved.

                      It has simplified our storage. It's a "set it and forget it."

                      It's too early to tell if we've seen a reduction in total cost of ownership. The solution is expensive. It's hard to monetize the difference in performance that we're seeing, but it's obviously there and measurable.

                      What is most valuable?

                      Performance is the most valuable feature. 

                      What do I think about the stability of the solution?

                      Very stable. I'd give it a ten out of ten. 

                      What do I think about the scalability of the solution?

                      We've got two arrays. Capacity-wise, we've over-subscribed on storage, so we haven't had to expand them at this point. 

                      How are customer service and technical support?

                      Technical support is very responsive. We had an SSD fail and they replaced it within 24 hours.

                      Which solution did I use previously and why did I switch?

                      Previously, we were on Dell EMC. We went with HyperFlex in a hyper-converged environment. We switched because we really wanted our SQL on SSD.

                      What's my experience with pricing, setup cost, and licensing?

                      It's expensive, but it's worth it.

                      What other advice do I have?

                      I would rate this solution a nine because I've worked with NetApp in the past, and other vendors as well in storage. I didn't find the content quite as intuitive as what I got in NetApp but in terms of hardware and all that, it's a 10. It's just that one little issue. 

                      I would advise someone considering Cloud flash storage that it's the way to go, with SQL. Definitely, Pure Storage is at the top of the game for that. 

                      Disclosure: I am a real user, and this review is based on my own experience and opinions.
                      Francis Pascual
                      Systems Architect at a financial services firm with 10,001+ employees
                      Real User
                      Cost, rate per terabyte, and speed is why we chose Pure Storage.

                      Pros and Cons

                      • "It's actually very stable"
                      • "The initial setup was really straight forward."
                      • "Cost, racial per terabyte, and speed is why we chose PureStorage. It was no brainer."
                      • "Before we used Pure Storage it took 93 days of employees who run the database to back up and restore databases. The scale of deployment basically went from several days to a few minutes."
                      • "A three wave application or multi wave application synchronization would be an improvement."

                      What is our primary use case?

                      Our primary use of Pure Storage was for a data virtualization project using Belfrics. We needed the latency that would be required for the project.

                      The analytics that we gather is used for just one environment (which is big in the banking industry). Production wise, it's running Oracle. Performance wise, it's basically running enterprise applications.

                      How has it helped my organization?

                      Once the project was enabled with data persuasion and we had Pure Storage behind it, there was a lot of saving storage. Before we used Pure Storage it took 93 days of employees who run the database to back up and restore databases. The scale of deployment basically went from several days to a few minutes. 

                      What is most valuable?

                      Infrastructure as a base is important, but the end game is to have the DevOps pipeline, which is the most valuable feature. 

                      What needs improvement?

                      A three wave application or multi-wave application synchronization would be an improvement. 

                      For how long have I used the solution?

                      One to three years.

                      What do I think about the stability of the solution?

                      The company started off with a small chunk of the product. Now they have moved up to where Pure Storage became the direct responder in our Australian office, they said it was very stable on their end.

                      We have a capital of storage with EMC, our previous solution. The fact that Pure has a petabyte of storage means that Pure Storage will become a de-facto standard in all the global organizations.

                      How is customer service and technical support?

                      We don't use the tech support, but we have an in-house engineer in one of our offices.

                      How was the initial setup?

                      The initial setup was really straight forward.

                      Which other solutions did I evaluate?

                      We needed to choose a new investment because our solution couldn't do data provisioning very quickly. The main solution that the bank normally had was EMC. We looked into HP, IBM, and Pure Storage. But, cost, rate per terabyte, and speed is why we chose Pure Storage. It was a no brainer.

                      What other advice do I have?

                      Latency defines everything.

                      Disclosure: I am a real user, and this review is based on my own experience and opinions.
                      ZS
                      SRE at a tech company with 1,001-5,000 employees
                      Real User
                      We're maxing out shelves where we can, doesn't take up as much space, and it's not as hot

                      Pros and Cons

                        • "The 3PAR SSD arrays that we have are still failing a lot so even though we're under warranty, we still have to get someone out and usually have someone troubleshoot so that usually adds onto the cost. With Pure, we've had a disc fail and we pop it out and you pop it in and it's good to go."

                        What is our primary use case?

                        We use Pure Storage on our databases. We have massive SQL databases, four-node clusters and we present a LUN directly to them. Then we have Fusion-io cards as a backup. We also use Pure in our data centers to replicate our databases for our DR center so that we can be secure. 

                        How has it helped my organization?

                        Pure Storage has helped improve our organization because before them we had a 3PAR of a giant V400 and every day we would lose a disc or a magazine. We had to call out a guy to come onsite. It was a massive three-rack thing. Pure Storage, it's really modular, we're maxing out shelves where we can, and it doesn't take up as much space, it's not as hot, its a lot better than 3PAR.

                        Replication is the main reason we have it. It has helped to simplify our storage in the way that it just simplifies and there's nothing to really set up. Once we have them linked we ship them over and we sit our RTOs and our RPOs.

                        As dedupe and compression go up and we get more out of it, then we do see reduction in total cost of ownership. We're also throwing more and more on than we ever had before, so it's hard to tell, but we're getting more data on a smaller array than we ever had before.

                        The 3PAR SSD arrays that we have are still failing a lot so even though we're under warranty, we still have to get someone out and usually have someone troubleshoot so that usually adds onto the cost. With Pure, we've had a disc fail and we pop it out and you pop it in and it's good to go.

                        In terms of performance metrics, depending on what we have on it, some of our databases will get 4.8:1. When we do a big release our SQL tables change values so we'll see that reduced and we'll go up to sometimes 110% utilization. We're working with Pure Storage to try to fix that and see what we're changing so much. We also mistakenly had a 10pb on Pure so that data churn really reduced our usable storage. We're learning how to use Pure properly.

                        What is most valuable?

                        The magic that the storage does would be the most valuable feature for us. Deduping on the fly is really cool to us because some of our stuff we get around seven to one, which is amazing. I definitely like the new redesign of the UI that was done. We just had to do a DR test, and we had to make snapshots and copy them over, and it was a lot easier to use I think with this new UI than the old stuff.

                        What do I think about the stability of the solution?

                        Stability is good, we haven't had any issues. The only thing is that we've had to upgrade controllers a few times because we ended up wanting to use more stuff on here. At first, just our databases, then we moved our VMs to it. We really haven't had any issues except just needing to upgrade to bigger controllers.

                        We stream into StatsD from Pure Storage, LogicMoniter, and a few others so we don't use the UI performance manager as much because we like a single pane of glass but it's got everything I need. When we do see latency or we have issues it's usually really clear from the graphs.

                        What do I think about the scalability of the solution?

                        In terms of scalability, we buy new controllers or we build new shelves and we're able to scale out pretty much whenever we want, as long as we have the money to spend.

                        How are customer service and technical support?

                        We will usually hit up technical support for something that's not too major. We've never had a SEV1 outage with Pure but we've enabled remote support. They log in and they're good to go.

                        Which solution did I use previously and why did I switch?

                        We switched because we were running out of support with 3PAR and they wouldn't renew our support unless we got a new array which was a lot of money. We had some of those SSD arrays, we didn't want to put all our eggs in one basket so we spread the vendors by having an SSD array from HPE and Pure. Once we solved the data reduction and what Pure does we were hooked. 

                        How was the initial setup?

                        The initial setup was very easy. 

                        What about the implementation team?

                        We did the implementation and worked with professional services. For the most part, our main guy in the compute team has had experience and it was pretty simple. We didn't need a forklift like we needed for the HPE. Just rack and sack and ready to go.

                        What was our ROI?

                        We have seen ROI just from being able to move our databases around, because we have different pods, quickly and specifically. With 3PAR we'd have a lot of remote copy failures, and that doesn't look good for an audit or for a DR test. We haven't had any of those problems with Pure, so we spend less time troubleshooting.

                        Which other solutions did I evaluate?

                        We have a bunch of different storage, like Isilon from Dell EMC, NetApp, HPE 3PAR, Cohesity, and Pure Storage. They're all different functions, and Pure is our warrior, if we need something really fast, really low latency.

                        What other advice do I have?

                        I would rate this solution a nine.

                        If someone was considering this solution I'd definitely ask them what their use case for was. If they had a high workload, like for example, I have a buddy who works in the entertainment industry, and they need to edit 4K video, so they need something like Pure that's really fast. I love the support and I love just what Pure does in general, so I'd definitely suggest it.

                        Disclosure: I am a real user, and this review is based on my own experience and opinions.
                        David Beaulieu
                        Digital Architect at CBC
                        Real User
                        If you need faster storage and a good product, this is the one you should go ahead with.

                        Pros and Cons

                        • "It has good stability for our company."
                        • "The first set up we had was really straight forward and simple."

                          What is our primary use case?

                          We use it for nearline storage.

                          How has it helped my organization?

                          Right now, we just have lab equipment that we test them on and we try to compare them with other solutions.

                          What is most valuable?

                          The thickness and the sizing for when we put it in the data center. Also, the performance and price.

                          For how long have I used the solution?

                          Trial/evaluations only.

                          What do I think about the stability of the solution?

                          It has good stability for our company.

                          What do I think about the scalability of the solution?

                          It's granular.

                          How are customer service and technical support?

                          The support is good.

                          Which solution did I use previously and why did I switch?

                          Our storage is old, so we were searching for what would be the next good solution for us. We had an integrated solution with a supplier, so we were looking to get rid of this kind of model. 

                          How was the initial setup?

                          The first set up we had was really straight forward and simple.

                          What about the implementation team?

                          We used a retailer to buy it and it was easy.

                          Which other solutions did I evaluate?

                          Compuverde. But, we like to have data sheets and a more traditional storage than a complex unit.

                          What other advice do I have?

                          I would rate this a seven out of ten because it's a good performance storage, but the price is a little bit high. Our predicted performance analytics is also going really well, so if you need faster storage and a good product, this is the one you should go ahead with.

                          Disclosure: I am a real user, and this review is based on my own experience and opinions.
                          JS
                          System Engineer at a consultancy with 5,001-10,000 employees
                          Real User
                          It runs everything from tasks to business intelligence to enterprise applications.

                          Pros and Cons

                          • "It is the SAN backbone for our company."
                          • "The reliability is very good."
                          • "We put a fair amount of stress on it because we run sequel workloads and we run web applications where the same web files are hit over and over. We have had almost zero stability issues with that SAN, that has been really great for us."
                          • "The one major gripe I have is that there is no snapshotting enabled by default on the SAN."

                          What is our primary use case?

                          It is the SAN backbone for our company. We have multiple SANs, all Pure at this point. It runs everything from tasks to business intelligence to enterprise applications.

                          How has it helped my organization?

                          Snapshot recovery has been very helpful. When there have been snapshots that we've had to restore it's been easy for our SAN team to make those available for our server team.

                          What is most valuable?

                          There are a couple of things we really like: the flash storage, the deduplication, and IO times are very good. The snapshots are also fairly useful.

                          What needs improvement?

                          The one major gripe I have is that there is no snapshotting enabled by default on the SAN. There was a situation where all of our LUN were essentially made illegitimate. They were corrupted by a redactor. We have snapshots enabled on the majority of our SANS and that was great, we were able to snapshot and restore. There was one data center that our SAN admins had not intentionally gone in and checked the box to allow for replicas to be created. Because of that, we lost that whole data center and everything that was on it. If there had been a checkbox that had been checked by default to have the snapshotting, they wouldn't have gone in and unchecked it and we would still have our data. It generated a lot more work on the server side to rebuild everything that was corrupted.

                          Also, an additional feature would be replication from our on-premise to AWS that could then be used directly with the cloud. The way the VMware cloud is engineered is we have to have hosts up the entire time to run beats and to have HCX replicating things over to it. If we were able to have replication from Pure over S3 buckets, so that we only had to spin up the VMware host on demand, that would be a tremendous cost saving to us as Pure customers.

                          For how long have I used the solution?

                          More than five years.

                          What do I think about the stability of the solution?

                          We put a fair amount of stress on it because we run sequel workloads and we run web applications where the same web files are hit over and over. We have had almost zero stability issues with that SAN, that has been really great for us. 

                          What do I think about the scalability of the solution?

                          We have around 5 Pure Storage SANs and several of them are maxed out on trays.

                          How is customer service and technical support?

                          We are currently having a situation where one of our VMware hosts is not being detected. It has been told to us that it has been presented to Pure, but the VMware host is not capable of seeing it. The support has been working with us, although it's not an instant fix.

                          What was our ROI?

                          It was cheaper to purchase Pure than it was to stay with the SAN we had because of the support costs. 

                          What's my experience with pricing, setup cost, and licensing?

                          Pure Storage is a good price and it's a solid product for the price point. Only two or three times over the last 5 years have we had Pure flash drives die to a point where they had to be replaced, so the reliability is also very good.

                          Which other solutions did I evaluate?

                          In the past we've considered EMC, Dell Compellent (Dell EMC), NetApp and of course Pure Storage. We had Dell Compellent in the past and there were some issues with the implication and the way that it used storage. We had firmware trouble with it, which drove us away to seriously consider other brands offerings. We considered EMC, except EMC was expensive. Pure came in at a better price point than EMC and performed better than Compellent.

                          What other advice do I have?

                          When we do a mass migration of data to the Pure SAN, it along with any other SAN out there still has to deduplicate that. So, it arrives in a large chunk before it can finally shrink it down to what Pure is capable of reducing it to through deduplication. Now that we have streamlined our environment on the VMware side, we're able to dump stuff in a large amount. However, for those dumpings we have to wait for Pure to sit and chew on it and then de-duplicate it before we could move the next large amount over there.

                          Disclosure: I am a real user, and this review is based on my own experience and opinions.
                          JA
                          Senior Manager of IT Infrastructure at a educational organization with 10,001+ employees
                          Real User
                          It is the fastest storage that we have available, and it is easy to manage

                          Pros and Cons

                          • "It is all-flash. This makes it a lot faster than the rest of what we have, as it is able to drive high I/O loads, which is big for us."
                          • "It is easy to manage. You don't have to have the same people who used to manage the Dell EMC arrays because the solution is more intuitive."
                          • "With scalability, I have run into a little problem with our last upgrade. There were some undocumented limitations to the number of drives that our controller could run on. So, instead of putting in a new data pack as we had anticipated, we had to keep adding and removing to get up to the capacity that we needed to be. What should have been a one day process (or a few hours) turned into a month and a half process."

                          What is our primary use case?

                          Our primary use case is a big bucket of storage for VMware. We run our virtual machines mostly to make sure that we have our SQL databases sitting on Pure Storage, because it's the fastest storage which we have available.

                          How has it helped my organization?

                          It is easy to manage. You don't have to have the same people who used to manage the Dell EMC arrays because the solution is more intuitive.

                          I like the fact that, by default, we encrypt at REST. So, with database encryption, we no longer have to layer it using Transparent Data Encryption, we can use the native storage. This helps lessen the performance impact and simplify configuration.

                          What is most valuable?

                          It is all-flash. This makes it a lot faster than the rest of what we have, as it is able to drive high I/O loads, which is big for us. 

                          We are going to start using it as a filer. In January, we're going to migrate away from NetApp and use Pure Storage as file service. 

                          What needs improvement?

                          What is interesting, because we're moving mostly to the cloud, Pure Storage may be the one storage appliance which will stay after we are done with our migration.

                          For how long have I used the solution?

                          Less than one year.

                          What do I think about the stability of the solution?

                          Stability has been great. We just put in a new data pack recently. One drive failed, but other than that, it was very stable. I haven't seen a whole lot of problems. Also, when it comes to upgrading shelves and the evacuation process, which sound a lot scarier than they are, everything has gone smoothly. I am very happy with how it works.

                          What do I think about the scalability of the solution?

                          With scalability, I have run into a little problem with our last upgrade. There were some undocumented limitations to the number of drives that our controller could run on. So, instead of putting in a new data pack as we had anticipated, we had to keep adding and removing to get up to the capacity that we needed to be. What should have been a one day process (or a few hours) turned into a month and a half process.

                          How is customer service and technical support?

                          I contact technical support from time to time. They have been pretty good. I have the mobile phone for one of the tech support guys, so I call him. He usually gets the ground troops rallied if need be, so the support has been good.

                          How was the initial setup?

                          I wasn't part of the initial setup.

                          What about the implementation team?

                          We used a reseller for the deployment: Bridge Data. They provided good expertise and timely services, so we were happy with them.

                          What was our ROI?

                          We get about a 3.3 data reduction, which is good. That is not the total reduction, just dedupe and compression.

                          What other advice do I have?

                          I would give Pure Storage a high recommendation. Go with Pure (or a flasher rate which is similar) because of the ease of management and performance. It makes life a lot easier, especially if you're a smaller shop it could be prohibitive to have a storage engineer on staff. So, get a systems engineer who can do storage. This is more common with Pure Storage, then with Dell EMC.

                          I have not used the predictive performance analytics all that much.

                          I really like the end-to-end VM monitoring. I will be putting that on pretty soon.

                          Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                          JH
                          Infrastructure Manager at a insurance company with 501-1,000 employees
                          Real User
                          Robust, stable, and their technical support the best out of any of the vendors we work with

                          Pros and Cons

                          • "Their technical support is excellent. It's the best out of any of the vendors we work with."

                            What is our primary use case?

                            We use this solution for storage of critical data and for storage of replicated backups. We use Zerto replication software. We write all of those backups to Pure Storage and then we use those in our disaster recovery scenarios.

                            How has it helped my organization?

                            It helps us simplify our storage because we use it for a specific use case of replication between sites. We have two data centers: a primary data center and a secondary data center. We got a Pure Storage device in each location and we do backups of critical data in both locations and then replicate them back and forth between the sites. This is the biggest thing it does for us. 

                            We have seen a reduction in total costs of ownership. Most of the data that's on the Pure came off of Dell EMC VNX. The money I saved by not renewing maintenance on the Dell EMC devices paid for the Pure Storage devices. I've saved a lot of money and gotten better-performing storage.

                            With every update we get, we get a reduction in the space used which has been pretty dramatic with each one of the upgrades that we've gone through.

                            What is most valuable?

                            The value of the storage in the way that it stores the data is a very valuable feature for us. We also like that it's robust and stable and that we get good support from them when we have an issue. 

                            For how long have I used the solution?

                            One to three years.

                            What do I think about the stability of the solution?

                            We put very high stress on this solution and we've almost never had any problems with it. We originally went with a competitor's product and after about eight months and a lot of wrangling, we had them buy it back from us. Then we bought a similar Pure Storage product, and it's been great.

                            How are customer service and technical support?

                            Their technical support is excellent. It's the best out of any of the vendors we work with. 

                            Which solution did I use previously and why did I switch?

                            We decided it was time to switch because the other solution was terrible. We were using Dell EMC Unity and it never worked properly and was full of software bugs. Dell EMC couldn't fix it and they had no intention of fixing it. 

                            How was the initial setup?

                            The initial setup was easy and we were able to sort data almost immediately. The time from racking to being in production was very short and very simple.

                            What about the implementation team?

                            We used a third-party for the implementation. We bought it and we built in some professional services. They were great. Everything with Pure Storage is straightforward. 

                            What was our ROI?

                            The cost of implementing Pure Storage was less than the cost of continuing to maintain the Dell EMC solutions which is ROI for us. In addition to that, the more data we store, the more compression we get, the better it looks.

                            Which other solutions did I evaluate?

                            We initially looked at Pure Storage and Dell EMC Unity. We made the poor decision of going with Unity and eight months later we went with Pure Storage. 

                            What other advice do I have?

                            I would rate this solution a ten because of the way the product works. It never blinks. Also because of the progressive support that we get from Pure Storage with updates and opening tickets on the device before we even knew that there was a problem happening. The entire experience of working with them has been great. 

                            I would advise somebody considering this solution to buy it. 

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            Nikolay Georgiev
                            Infrastructure engineer at a healthcare company with 1,001-5,000 employees
                            Real User
                            Fast, simple and I would recommend this product to someone considering it

                            Pros and Cons

                            • "The most valuable feature is that maintenance is free."
                            • "I would like to see more cloud integration."

                            How has it helped my organization?

                            This solution has improved my organization because it has good performance. The interface is simple. Its ease of use has simplified storage for us.

                            What is most valuable?

                            The most valuable feature is that maintenance is free. 

                            What needs improvement?

                            I would like to see more cloud integration. 

                            What do I think about the scalability of the solution?

                            Scalability is great. 

                            What about the implementation team?

                            We used a Pure Storage engineer for deployment. He came on site and did the setup. 

                            Which other solutions did I evaluate?

                            We also looked at NetApp. We chose Pure Storage because we did research and heard good things. 

                            What other advice do I have?

                            I would rate this solution a ten. It's fast and simple. I would recommend this product to someone considering it. I would advise to look at your budget and use case and decide from there. 

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            PG
                            Unix and storage manager at a comms service provider with 1,001-5,000 employees
                            Real User
                            Reliable, easy to use solution that enables high performance

                            Pros and Cons

                            • "Technical support is excellent. I've had very good responses from technical support. We had a couple of cases where we needed support. Some of the communications were purely over email and some has been an actual call to the service desk."
                            • "There are scenarios with very specific functionality around VMware integration particularly to do with the way we'd like to manage LUNs in VMware. The tools are pretty good but there's room for improvement there."

                            What is our primary use case?

                            We've been using this solution for four years. We are on-prem with Pure and we are not using any of Pure's off-prem product. We do have experience with a variety of storage in AWS. For us, it's still two very different things, we like Pure Storage because our key business systems are still on-prem. It's been extremely reliable and gets the job done. 

                            Our primary use case is for Oracle databases, data warehouses, and mission critical apps. 

                            How has it helped my organization?

                            This solution has improved my organization because we can easily snapshot and share the same storage platform for non-production production and so we've been able to get very high performance from non-production environments as well. 

                            What is most valuable?

                            The ability to seamlessly and easily upgrade storage capacity and upgrade to a completely new generation of the array are the most valuable features. 

                            What needs improvement?

                            There are scenarios with very specific functionality around VMware integration particularly to do with the way we'd like to manage LUNs in VMware. The tools are pretty good but there's room for improvement there. 

                            For how long have I used the solution?

                            Three to five years.

                            What do I think about the stability of the solution?

                            In the early days, we had issues with stability right up to an actual crash during an upgrade. That was three and a half years ago and since then there's been a dramatic improvement. We've found the product to be extremely reliable. 

                            What do I think about the scalability of the solution?

                            Scalability is near excellent. In terms of provision capacity, a total footprint is over 400 terabytes provisioned out to systems in my organization. 

                            How is customer service and technical support?

                            Technical support is excellent. I've had very good responses from technical support. We had a couple of cases where we needed support. Some of the communications were purely over email and some has been an actual call to the service desk. 

                            Which other solutions did I evaluate?

                            We considered different products from Dell EMC and NetApp. We didn't choose Dell EMC because it was a cost issue. For NetApp, there was an ease of use difference and we felt that Pure Storage was an easier product for our team to use. We chose Pure Storage primarily because of its combination of performance and ease of use. 

                            What other advice do I have?

                            I would rate this solution as a nine because of the scalability and upgrade flexibility. 

                            I would advise someone considering this solution to take the opportunity to take a look at the product. Take a demo and actually run through day to day operations and see how easy and reliable it is. 

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            TC
                            Systems Engineer at a tech services company with 501-1,000 employees
                            Real User
                            We can quickly add more shelves and drives with larger sizes

                            Pros and Cons

                            • "It simplifies the overall management. We don't have to worry about storage anymore."
                            • "Most of our upgrades have not been as smooth as they should have been."
                            • "Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations."

                            What is our primary use case?

                            All of our production and development workloads run on Pure Storage.

                            How has it helped my organization?

                            It simplifies the overall management. We don't have to worry about storage anymore. The solution mostly works. We used to have to babysit our previous storage system, such as managing the volumes and looking at the capacity to predict when we would we eventually run out of space. All of these things used to be challenges with our previous system. After moving to Pure Storage, we don't have to worry about them too much. We have defined our policies once, then things mostly work.

                            What needs improvement?

                            Most of our upgrades have not been as smooth as they should have been. The latest problem, which we are currently dealing with as of today, is after the latest upgrade, utilization ran out because of the system's space. It is consuming more than it should. The deduplication and compression are not happening in time. The quality is always behind, and Pure Storage acts like it is a bug, and they have a new version that has a fix for it. So, it often goes into a cycle. Then, you keep upgrading, then the new upgrade may have some other problem.

                            FlashArray is more geared towards bigger, organic workloads where our real need has been around other backups. While it has its own snapshot concept, it should have a separate backup system similar to what Commvault provides. Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations. This is an area that we have already discussed with our account team.

                            For how long have I used the solution?

                            Three to five years.

                            What do I think about the stability of the solution?

                            In general, the stability has been perfect. The primary worry for stability is upgrades. The system works unless you touch it, then there are a ton of upgrades.

                            What do I think about the scalability of the solution?

                            We can quickly add more shelves and drives with larger sizes, which is perfect. The whole concept of keeping it all modular is definitely new.

                            How are customer service and technical support?

                            While the technical support is good, they are not as good as we would like them to be. We often have to get our account team involved, who are stars. This always solves the problem. Support is available 24/7, but sometimes not as detail-oriented in investigating problems. E.g., we get our Account Team involved to manage the engineers involved and figure out what the problem was. Support is not perfect.

                            Which solution did I use previously and why did I switch?

                            We were previously on legacy storage systems. After moving to Pure Storage, our stability and performance both drastically improved.

                            How was the initial setup?

                            The setup is straightforward. We recently added two more areas to our ecosystem, and the setup was phenomenal.

                            What about the implementation team?

                            We used a reseller for the deployment named SHI, and our experience with them was good.

                            What was our ROI?

                            For one of our systems, the data reduction which was initially anticipated when we bought the FlashArray was lower than that expected production when we moved over.

                            What's my experience with pricing, setup cost, and licensing?

                            Pure Storage is expensive. It comes with features, so you get what you pay for. It is expensive compared to our old storage systems, but from the amount of human effort that you have to pay to babysit a storage system, it reduces that. I don't know if the TCO is reduced, but it's not a concern for us.

                            The guaranty that Pure Storage provides when you purchase it doesn't meet the overall capacity needs to provide extra storage, if needed. Thus, it is not meeting our expectations.

                            What other advice do I have?

                            You get what you pay for; it is expensive, but it works. Therefore, I would recommend using Pure Storage.

                            I don't use the predictive performance analytics too much.

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            AE
                            CTO at a financial services firm with 11-50 employees
                            Real User
                            It has simplified our storage

                            What is our primary use case?

                            We use it for storage of critical data, and for storage of replicated backups.

                            How has it helped my organization?

                            We use Zerto Virtual Replication software. We write all of those backups to Pure, then we use those in our disaster recovery scenarios. 

                            It has simplified our storage. We use it for a pretty specific use case of replicating between sites. I have two data centers, a primary data center and a secondary data center, with a Pure Storage device in each location. We do backups of critical data in both locations, then replicate them back and forth between the sites. 

                            What is most valuable?

                            The value for the storage, in the way it stores the data, but also the robustness of the product, it's very stable. And then the support that we get when we have an issue.

                            For how long have I used the solution?

                            One to three years.

                            What do I think about the stability of the solution?

                            The stability is very high with almost no problems. 

                            How are customer service and technical support?

                            Excellent. Best of any of the vendors we work with.

                            How was the initial setup?

                            Everything with Pure Storage is so straightforward. It was an easy setup, and we were storing data almost immediately.

                            What about the implementation team?

                            We used a third party for deployment. When we bought it, we built-in some professional services who did great work. 

                            Which other solutions did I evaluate?

                            We actually originally went with a competitor's product, and after about eight months, a lot of wrangling, had them buy it back from us. And then we bought similar Pure Storage product, and it's just been great.

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            RF
                            System Administrator at a financial services firm with 1,001-5,000 employees
                            Real User
                            Enabled us to store more for a cheaper price and has simplified storage

                            Pros and Cons

                            • "We can store more for a cheaper price as opposed to paying for larger devices and larger rack spaces which get outdated sooner and which we'd have to change every two years. It simplifies storage for us."
                            • "I would rate this solution an eight. To make it a ten it would have to be a little cheaper."

                            What is our primary use case?

                            We have bare-metal boxes now so we are thinking of going Cloud. We have to have a hybrid solution because we're closer to the financial industry and we have regulations that require us to have on-premise systems. In that case, we would go with Pure Storage.

                            How has it helped my organization?

                            Now we can store more for a cheaper price as opposed to paying for larger devices and larger rack spaces which get outdated sooner and which we'd have to change every two years. It simplifies storage for us. 

                            There has been a reduction in the total cost of ownership. We did a cost analysis before buying Pure Storage. Now with Pure Storage, our developers work a lot faster and more efficiently which has definitely improved our productivity.

                            What is most valuable?

                            The most valuable features are the speed, cost, and that we get the best value for the money. 

                            For how long have I used the solution?

                            Less than one year.

                            What do I think about the stability of the solution?

                            It is stable. 

                            Which solution did I use previously and why did I switch?

                            We switched solutions because we were looking to expand our storage and we looked at various options. We were having an issue with our previous solution in that we had to continuously upgrade solutions and had restrictions of creations of new environments. 

                            What about the implementation team?

                            We used an integrator for the deployment.

                            Which other solutions did I evaluate?

                            Dell EMC was another vendor we looked at. 

                            What other advice do I have?

                            I would rate this solution an eight. To make it a ten it would have to be a little cheaper. We want to restrict the data set that's required to be on-premise to be kept on-premise and the rest to be moved to the cloud so that we just pay for what we use. 

                            If you're looking into Pure Storage I would definitely recommend Pure Storage if you have a need of having something on-premise. 

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            GK
                            Engineer at CSG Systems
                            Real User
                            Lowered latency and we see a constant response time

                            Pros and Cons

                            • "It has improved my organization because now have lower latency, we get fewer complaints from customers, and we see a constant response time."
                            • "I would rate this solution an eight because we have had outages. The commit times went very high in the database. The whole array went down so our customers were down for around eight hours. This was a very big outage which could have been our fault because we didn't do the upgrade in time."

                            What is our primary use case?

                            We use this solution for our database, log store, and for the file system.

                            How has it helped my organization?

                            It has improved my organization in the way that now we have lower latency, we get fewer complaints from customers, and we see a constant response time. 

                            What is most valuable?

                            Compared to VMware, it has two to three times better performance. 

                            For how long have I used the solution?

                            One to three years.

                            What do I think about the stability of the solution?

                            In terms of stability, we have had two outages. Pure Storage helped up resolved it quickly. Since then we haven't had any issues. 

                            How are customer service and technical support?

                            Their technical support is good. We had issues that they resolved quickly. 

                            Which solution did I use previously and why did I switch?

                            We switched because we had a lot of issues with our previous storage solution. 

                            How was the initial setup?

                            This initial setup was straightforward. After we launched it, it was very simple to move the old to the new. It didn't take much time. 

                            What other advice do I have?

                            I would rate this solution an eight because we have had outages. The commit times went very high in the database. The whole array went down so our customers were down for around eight hours. This was a very big outage which could have been our fault because we didn't do the upgrade in time. 

                            Disclosure: IT Central Station has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
                            VK
                            Senior Manager at a tech services company with 10,001+ employees
                            Real User
                            Good performance and extremely stable

                            Pros and Cons

                            • "It's extremely stable and has good performance."
                            • "I would like to see them lower the costs."

                            What is most valuable?

                            The most valuable features would be its performance, retrieval, recovery, and backup. It meets the customer's expectations. 

                            What needs improvement?

                            I would like to see them lower the costs. They could also include data mining in their next release. 

                            We have performance monitoring tools and it's hard to integrate them with this solution. 

                            For how long have I used the solution?

                            One to three years.

                            What do I think about the stability of the solution?

                            It's very stable, we haven't had any issues with it. 

                            How is customer service and technical support?

                            Their technical support is great. We don't have to contact them frequently because we don't have many problems. 

                            Which other solutions did I evaluate?

                            We also looked at IBM and Oracle. We did internal evaluations and we decided to go with Pure Storage. We chose Pure Storage because of the processor's performance. 

                            What other advice do I have?

                            I would rate this solution a nine. It's extremely stable and has good performance. The only issue is the cost. I would definitely recommend this solution to somebody considering it. 

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            PG
                            IT Manager at a consultancy with 5,001-10,000 employees
                            Real User
                            Easy and simple to manage storage solution that has reduced downtime

                            Pros and Cons

                            • "This solution has improved our organization in the way that we used to see latency but now with this solution we don't. It also has good performance. Latencies have come down for our performance in the SQL databases. We can put a lot more in a lot less in terms of space savings. We also save data center space have good deduplication."
                            • "They should work on their upgrades, they're not smooth."

                            What is our primary use case?

                            Our primary use case of this solution is to keep our production and DR data in this storage.

                            How has it helped my organization?

                            This solution has improved our organization in the way that we used to see latency but now with this solution we don't. It also has good performance. Latencies have come down for our performance in the SQL databases. We can put a lot more in a lot less in terms of space savings. We also save data center space and have good deduplication. 

                            It has also helped us simplify storage in the way that it's easy to manage. It's the most simple storage solution. 

                            What is most valuable?

                            We like that there are good deduplication savings in terms of the usage in the data center and that the product itself works well. 

                            Scalability is good. We can do an upgrade in which both of the controllers will be on which has reduced the downtime. The scalability has definitely improved. 

                            What needs improvement?

                            I would like for them to do testing on their upgrades. 

                            For how long have I used the solution?

                            One to three years.

                            What do I think about the stability of the solution?

                            This solution is stable. At times their product of grates could get a little tricky which can be problematic, but they quickly address it.

                            What do I think about the scalability of the solution?

                            Scalability is going well. We have been expanding it and we have about five customers now. 

                            How are customer service and technical support?

                            Technical support is very good. We have a dedicated person who helps us which has been a good experience. 

                            Which solution did I use previously and why did I switch?

                            We switched because our old solution wasn't great and we wanted to replace it with a better solution. 

                            How was the initial setup?

                            The initial setup was straightforward in the way that the configuration was simple. It's simple to manage. 

                            What about the implementation team?

                            The reseller helps with all of the implementation processes. 

                            Which other solutions did I evaluate?

                            We also considered Hitachi and Dell EMC XtremIO. Pure Storage made the cut because of its PoC performance. 

                            What other advice do I have?

                            I would rate this solution a nine because there's always room for improvement. They should work on their upgrades, they're not smooth. 

                            If you're considering this solution, I would tell you to do a PoC and if it meets your requirements, go for it. It's a good product. They're a good company and they have achieved good work. 

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            Kelvin Foo
                            APAC System manager at a pharma/biotech company with 1,001-5,000 employees
                            Real User
                            Ensures better application performance and improves the user experience

                            Pros and Cons

                            • "This solution has improved our organization. In the past, we had reports that were taking up to two hours and after switching to SSD storage the overall processing power dropped to half an hour. The end users saw an immediate performance gain."
                            • "I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS."

                            What is our primary use case?

                            Our primary use case of this solution is for storage. We use it to ensure better application performance and to improve the user experience of the application. The cross-storage appliance improves the overall application experience. We have been using this solution as an on-premise solution. It has been useful for our critical applications.

                            How has it helped my organization?

                            This solution has improved our organization in the way that in the past we had reports that were taking up to two hours and after switching to SSD storage the overall processing power dropped to half an hour. The end users saw an immediate performance gain. 

                            What is most valuable?

                            We like that there isn't a steep learning curve and it is easy to learn how to navigate. It's also quite scalable and easy to implement.

                            What needs improvement?

                            I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS.

                            For how long have I used the solution?

                            One to three years.

                            What do I think about the stability of the solution?

                            We see a lot of reliability coming from Pure Storage, mainly from the fact that over one and a half years, I haven't seen any disc failure especially compared to NetApp.

                            What do I think about the scalability of the solution?

                            We use VMware but we have migrated most of the VM load to AWS. We also have Oracle ERP data warehouse and our internal lifecycle management system that is being stored on their storage. It's able to handle the entire load.

                            How is customer service and technical support?

                            Technical support is good. I get pre-preemptive notices from Pure Storage support. They will notify me to check certain parts because there may be a possibility of an issue arising with those parts. I'll know to take a look at the data center and from there I will be able to tell whether or not it's a false alarm or it's an issue that's about to arise. The pre-emptive warning is helpful for us. 

                            Which other solutions did I evaluate?

                            We also considered Hitachi Storage and NetApp. Our decision was ultimately based on two factors: simplicity of the usage and overall performance. We ended up choosing this specific product because we had good support from the application team and we liked the performance coming from the product itself. 

                            What other advice do I have?

                            I would rate this solution an eight because it is very reliable in the way that it fulfills its key objective of being performance driven.

                            If you're considering this or a similar product I would advise you to do a PoC to make sure that this solution actually fits into your environment. For us, we go through a cycle of about three months to do the evaluations across our different storage. One of the greatest challenges that our company had was that our company was not using Pure Storage and they were quite skeptical of the solution. With the results of the PoC, we proved to them that it is something that is going to be very useful for our business.

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            RF
                            Sys Admin at a consultancy with 1,001-5,000 employees
                            Real User
                            Easy to implement and TCO of flash is lower than SSD implementations

                            Pros and Cons

                            • "Has also helped simplify storage for us. The other person we put in there, took about a week to implement. And we had both arrays set up within around four hours with a thirty minute drive time between the two locations."
                            • "We've had it in place for about a year and a half and have had zero complaints, other than that box-to-box replication is not encrypted."

                            What is our primary use case?

                            Our primary use case of this solution is for Rack Database Storage and Virtualized Server Storage.

                            How has it helped my organization?

                            I used to have to manually sync storage from server to server, for multiple clusters and database storage for disaster recovery but now, that's all automated. I set it up once, and it was done on the very first day we implemented bolts. Storage arrays were set up on the very same day and by that afternoon all of the replication was configured and I haven't had to touch it since.

                            Has also helped simplify storage for us. It had taken the original person we used a full week to implement. With this solution, we had both arrays set up within around four hours with a thirty minute drive time between the two locations.

                            We have seen TCO of flash be lower than SSD implementations. We're faster which is part of the equation too. We're paying for speed and if we would have had to buy other solutions, then that would have cost us on the morale side and on the user satisfaction side.

                            Another way that it has helped my organization is that now we are seeing 3.6 to 1 on Oracle Databases. Our goal was 3, we had to have 3, so we got 3.6 to 1.

                            What is most valuable?

                            The most valuable features for us would be the ease of implementation and box-to-box replication.

                            What needs improvement?

                            I would like to see box-to-box encryption on replication included in the next release. 

                            For how long have I used the solution?

                            Three to five years.

                            What do I think about the stability of the solution?

                            We've had zero drive failures and zero problems with it. We've had it in place for about a year and a half and have had zero complaints, other than that box-to-box replication is not encrypted.

                            What do I think about the scalability of the solution?

                            Scalability appears to be easy but we haven't had to use it. 

                            How are customer service and technical support?

                            We had to open a ticket with their technical support. We needed to get NIST certified and we had some of our storage on that PRA and we had to be done at the end of the year 2017 so we were in constant contact with support to ensure that we were going to meet all the requirements. In the end, we did hit that date.

                            Which solution did I use previously and why did I switch?

                            We knew that we needed to switch solutions because we were using very old Dell EMC hardware. It was painful, we had weekly drive failures. Every single week one of the key drives failed. It was old, it was out of support, we were losing support, we were paying for extended support, we knew that we had to have this solution. It was all spinning discs, there were a couple SSDs on there but for the most part, it was all spinning discs. We saw some major improvements.

                            How was the initial setup?

                            The initial setup was straightforward. The other guy we used took a week to set up and there are still issues. Here we had two arrays set up within four hours with a thirty minute drive time.

                            What about the implementation team?

                            We used a reseller called Sirius for the implementation. They were good, we didn't have any complaints. 

                            Which other solutions did I evaluate?

                            We looked at Hitachi which we did put in place for some of our dev environments. We also spoke to IBM. We used to use Texas Memory Systems which was bought out by IBM and we reached out to them to see if there was an equivalent and there wasn't. 

                            What other advice do I have?

                            I would rate this solution a ten. 

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            DF
                            Sr System Engineer at Stanford University
                            Real User
                            Cut down provisioning time and simplified storage

                            Pros and Cons

                            • "This solution has helped my organization by cutting down on provisioning time. I used to have to provision a VM and it would take ten minutes. Now, it takes thirty seconds."
                            • "I would like to see active replication. I know that it's available now but I haven't tried it yet. I hope that it works."

                            What is our primary use case?

                            We use this solution for everything. We have a mixed storage use. 

                            How has it helped my organization?

                            This solution has helped my organization by cutting down on provisioning time. I used to have to provision a VM and it would take ten minutes, now, it takes thirty seconds. 

                            It has helped simplify storage. I don't have to go to the management counsel anymore. Everything else is taken care of by support teams in the background which is very good. 

                            What is most valuable?

                            The most valuable feature for us would be its speed. 

                            What needs improvement?

                            The data reduction is working well for the expected usage of VMs and other stuff like that. I do see it's not working very well for already compressed data which is expected. I know this solution is true to the expectation and how it's advertised.

                            I would like to see active replication. I know that it's available now but I haven't tried it yet. I hope that it works.

                            For how long have I used the solution?

                            Three to five years.

                            What do I think about the stability of the solution?

                            Stability is very good. I've only had two big problems with it in the last five years. 

                            What do I think about the scalability of the solution?

                            Scalability is good. It's fairly easy for me to add capacity. 

                            How are customer service and technical support?

                            I haven't had to use their technical support much. The few times I had to call them, they were very responsive. I was happy with them. 

                            Which solution did I use previously and why did I switch?

                            We knew we needed to switch solutions because our last storage unit was running out of support so we needed a new one. We chose Pure Storage because we've been using it for a while back and knew that it's a good product. 

                            How was the initial setup?

                            The initial setup was very straightforward. 

                            What about the implementation team?

                            We used a reseller for the deployment. They were good, I didn't have any issues with them. 

                            What's my experience with pricing, setup cost, and licensing?

                            It's expensive but compared to other solutions, you get what you pay for. 

                            What other advice do I have?

                            If you're looking into this solution I would tell you that it's a product that's good for almost every scenario. If you have enough money, get Pure Storage. 

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            DF
                            Sr Tech Manager at a tech services company with 10,001+ employees
                            Real User
                            Management tools make everything easier and have helped simplify storage

                            Pros and Cons

                            • "The initial setup was straightforward in the way that it was a database vacuum storage."
                            • "I would rate this solution an eight. There's always room for improvement, nobody is perfect to get a ten out of ten. They do what they do well. It's not cheap but we it's for uses that we needed."

                            What is our primary use case?

                            Our primary use case of this solution is for the fast storage and database. 

                            How has it helped my organization?

                            This solution has improved the way our organization functions through its reliability and consistent platform for storage. Has helped up to simplify storage because the management tools make everything a lot easier. 

                            What is most valuable?

                            Performance and scalability are the most valuable features for us. 

                            For how long have I used the solution?

                            Less than one year.

                            What do I think about the stability of the solution?

                            Very stable. 

                            What do I think about the scalability of the solution?

                            It scales well. 

                            Which solution did I use previously and why did I switch?

                            We knew we needed to switch because the older solution we were using was at its end of life. 

                            How was the initial setup?

                            The initial setup was straightforward in the way that it was a database vacuum storage.

                            What about the implementation team?

                            We used a reseller for the integration and we had a good experience with them. 

                            Which other solutions did I evaluate?

                            We also looked at Dell EMC and NetApp but Pure Storage performed better. 

                            What other advice do I have?

                            I would rate this solution an eight. There's always room for improvement, nobody is perfect to get a ten out of ten. They do what they do well. It's not cheap but we it's for the uses that we needed. 

                            If you're considering this solution, I would tell you to try it. 

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            PS
                            Infrastructure Architect at a government with 1,001-5,000 employees
                            Real User
                            Web interface is easy to use and we've seen data reduction numbers

                            Pros and Cons

                            • "We've had to use tech support on a number of occasions. They did everything remotely and talked us all the way through. They fixed the issue within 30 minutes. Every single time we contact them, they're perfect. I would give their technical support a ten out of ten."

                              What is our primary use case?

                              Our primary use case of this solution is for the production storage, development, and DR storage. 

                              How has it helped my organization?

                              We run a lot of Oracle workloads and we need a lot of development environments and this solution allows us to snapshot those environments. It releases those to new teams within minutes at a very small storage cost amount. 

                              It really helps simplify storage. It's very, very simple to use. The web interface is also very easy to use. The bureau's EOS is just perfect, there's nothing really complicated about it. With the help of the array, it's very easy to navigate. We can see the volumes and our protection groups. It's a breath of fresh air compared to the Legacy storage that we were using.

                              What is most valuable?

                              Ease of use is the most valuable feature for us. It just does what it says. It's very efficient, really quick, and replication is great.

                              Predictive performance analytics are also good. The compression and the predictive analytics tell us how much storage we're using and how much longer we have before it runs out. The compression algorithms are perfect.

                              What needs improvement?

                              The new features that they are coming out with are very compelling for us, especially now that they have a partnership with AWS it will get some traction in the coming year. We will certainly be going with VMC on AWS. It's very compelling for us now that it's working with VMware.

                              There's nothing that they could improve on. They've been brilliant all the way through. We've had no downtime, no problems, easy installation; it just works.

                              For how long have I used the solution?

                              Three to five years.

                              What do I think about the stability of the solution?

                              There have been no problems whatsoever with stability. We do purity upgrades during the daytime and we don't lose any workloads and we don't have any outages. The support of Pure Storage is just absolutely brilliant. We've had no outages whatsoever with it.

                              What do I think about the scalability of the solution?

                              We scaled up when we bought new arrays where we get the snapshot replaced and upgraded for no extra costs. During the workloads and while the upgrade was taking place there were no outages, none whatsoever.

                              How are customer service and technical support?

                              We've had to use tech support on a number of occasions. They did everything remotely and talked us all the way through. They fixed the issue within 30 minutes. Every single time we contact them, they're perfect. I would give their technical support a ten out of ten. 

                              Which solution did I use previously and why did I switch?

                              We were getting rid of Dell EMC because they were awful and they cost a fortune. vSAN was also an option because we use a lot of VMware but we stuck with Pure Storage. It was a solution that we'd put in a few years ago and we didn't have any problems with it so we wanted to continue using it. We have a good working relationship with the account managers in Scotland. They're really good.

                              How was the initial setup?

                              The set up was very easy. The hardest part was getting it out of the box and into our tack. 

                              What about the implementation team?

                              We used an integrator called ProMax. We did 50/50 with them. We got ProMax to come in and start the process and then we finished off the work. This was the first time that we worked with them and we had no problems with them. I would rate them a ten out of ten. The engineer was helpful the whole way through. He helped me unbox the solution, get it into the racks, build it, cable it up, and get it into production. 

                              What was our ROI?

                              We've seen data reduction figures in the amount of storage that we're using. We've seen cost savings compared to Dell EMC. We've seen the performance of the array. We don't have any real figures, but I'm 100% sure that it's faster than the Legacy storage that we were using.

                              What other advice do I have?

                              I would rate this solution a ten out of ten. 

                              If you're considering this solution I would advise you to do a Pure Storage demo and have them put an array in to try. 

                              Disclosure: I am a real user, and this review is based on my own experience and opinions.
                              TM
                              ICT Operations Manager at a comms service provider with 51-200 employees
                              Real User
                              It has good performance. It is easy to install, understand, and manage with a good ratio of deduplication and compression.

                              Pros and Cons

                              • "We are very happy with the data deduplication and compression ratio that we have on the platform."
                              • "The console is simple to use. It has good performance. It is easy to install, understand, and manage, with a good ratio of deduplication and compression. It is doing its job."
                              • "They could improve the price."

                              What is our primary use case?

                              We're providing some ESXi solutions to our customers with high performance.

                              How has it helped my organization?

                              We working now with VM Analytics to provide our customers some strategies about their VMs directly.

                              What is most valuable?

                              Asynchronous and synchronous replication between two data centers. Our platform is housed in two centers, and we're using Pure Storage for their replication.

                              We are very happy with the data deduplication and compression ratio that we have on the platform.

                              The console is simple to use. It has good performance. It is easy to install, understand, and manage, with a good ratio of deduplication and compression. It is doing its job.

                              What needs improvement?

                              They could improve the price.

                              What do I think about the stability of the solution?

                              It is very stable.

                              What do I think about the scalability of the solution?

                              We did some add-ons months ago without any downtime.

                              How are customer service and technical support?

                              Technical support is good. They are proactive about the upgrades and reactive when we have any issues.

                              Which solution did I use previously and why did I switch?

                              Before working with Pure Storage, we were working with an SP and multi-tier solution. Most of our customers were looking for performance. So, we made the choice to have an all-flash platform with replication. At the time, Pure Storage was the only one to be able to provide some all-flash storage with replication, and replication was mandatory for our customers.

                              How was the initial setup?

                              It is quite easy to set up.

                              What was our ROI?

                              We have seen a reduction in TCO.

                              Disclosure: I am a real user, and this review is based on my own experience and opinions.
                              VT
                              Deputy Executive Officer at a transportation company with 5,001-10,000 employees
                              Real User
                              Our VDI performance latency has been reduced to microseconds

                              What is our primary use case?

                              We use it for VDI.

                              How has it helped my organization?

                              We used to run VDI under other storage. The performance wasn't great, but when we moved to Pure we got less than a few microseconds in performance. Latency is the most important aspect for us.

                              What is most valuable?

                              The performance.

                              What needs improvement?

                              We would always like to see higher performance, and lower pricing is always better. In general, they're going in the right direction.

                              What do I think about the stability of the solution?

                              It's very stable and it's very fast. In general, a lot of times VDI with our older system was up and down. Sometimes we ran into performance bottlenecks. Pure helps stabilize things, at least from a storage perspective, to stabilize the I/O performance.

                              What do I think about the scalability of the solution?

                              We haven't reached the stage yet, specifically on VDI, where we have to scale.

                              How are customer service and technical support?

                              Technical support is great. They make it simple.

                              Which solution did I use previously and why did I switch?

                              Our previous solution was slow. We ran into a lot of I/O bottlenecks. I had wanted to get Pure into our environment for a few years. They lowered the price to the point that the price-to-performance fit our budget.

                              How was the initial setup?

                              The initial setup was straightforward, very fast. We had done a PoC before.

                              What about the implementation team?

                              We used a reseller, ePlus. They worked closely with Pure, with their engineers.

                              What was our ROI?

                              When users don't call wanting to kill me, that's ROI. The internal VDI performance was bad and, from an IT perspective, we had unsatisfied customers. Our ROI is that we don't get angry customers calling to say the solution doesn't work.

                              What's my experience with pricing, setup cost, and licensing?

                              The price-to-performance is good. I looked at Pure about three to four years back, but the price-to-performance wasn't right for us. Now, it's right.

                              What other advice do I have?

                              Try a PoC. Work up a PoC and you will really see a performance improvement.

                              For our purposes, Pure doesn't really simplify storage. We just needed the performance for VDI. Our enterprise system is on another storage system.

                              Overall, I would rate Pure at nine out of ten. I'm leaving them room for improvement but, so far, we are satisfied with Pure Storage.

                              Disclosure: I am a real user, and this review is based on my own experience and opinions.
                              Marlin McNeil
                              CTO at a tech services company with 1-10 employees
                              Real User
                              Makes it vastly easier to do rapid database provisioning without a performance hit

                              Pros and Cons

                              • "It helps simplify storage. When you're running Pure all-flash, you don't have to do a lot of the old Oracle best practices. You don't have to worry about putting log files on a different disk channel than the data files, and those types of issues... That has made it vastly easier to do large volumes, rapid provisioning in databases, without taking a performance hit."
                              • "We like the data reduction rates. That has been really helpful. You get 4U of Pure storage replacing something like two racks of spinning disks. One of the things that has contributed to that are the data reduction rates."
                              • "The only time that we had problems with it was that there was a bug in the VVol implementation but, outside of that, it has been flawless."

                              What is our primary use case?

                              Since we're a database shop, we primarily do databases on Pure. Everything else follows from that.

                              How has it helped my organization?

                              We are doing a project in tandem with Boeing to develop a security solution for their Oracle databases. We've been doing it in the VMware virtual solutions lab, which is back-ended by Pure Storage. It's a very complex project. Pure made it fast enough that we could cycle through the things that we needed to cycle through to get it exactly right. We were able to do so a lot of times, to rev it enough to get it refined to where the process was exactly right every time. There's no way we would have had time to rev it that much had it been on anything slower.

                              It helps simplify storage. When you're running Pure all-flash, you don't have to do a lot of the old Oracle best practices. You don't have to worry about putting log files on a different disk channel than the data files, and those types of issues. As long as you don't max out the bandwidth of your connectivity, your Fibre Channel, then it doesn't matter. That has pushed the bottleneck down to the connectivity to the storage, as opposed to the different spindle groups on your storage. That has made it vastly easier to do large volumes, rapid provisioning in databases, without taking a performance hit.

                              We like the data reduction rates. That has been really helpful. You get 4U of Pure Storage replacing something like two racks of spinning disks. One of the things that has contributed to that are the data reduction rates. Not only that, it helps dramatically speed the read coming back in, because you don't have to read it 400 times. Actually, the write doesn't hurt anything either because the write goes in once and then it gets deduplicated and that's that. It does help speed I/O because then everything is coming right off the front end of cache. Certainly, in terms of space, it's probably the most helpful.

                              What is most valuable?

                              1. It's really fast
                              2. It's fall-off-the-log easy to use. 

                              That is the strongest selling point. The ease of use is really nice.

                              In terms of the Predictive Performance Analytics, it certainly contributes to better overall performance and I'm a total fan of that. I've worked with some other flash storage vendors and the one that has the best overall offering, certainly, is Pure, the Analytics is part of it, whereas some of the other storage vendors haven't had as strong an offering in predictive analytics.

                              What do I think about the stability of the solution?

                              The only time that we had problems with it was that there was a bug in the VVol implementation but, outside of that, it has been flawless. 

                              I'm assuming that the VVol implementation got fixed in the last little while. We ran into that last February, so it's been about eight months. I suspect that they probably have it resolved by now. Other than that, it's bulletproof.

                              What do I think about the scalability of the solution?

                              We have never, ever run up against a bottleneck. It's a piece of cake to scale it. You plug in more and you keep going until you max out your bandwidth and then you put another storage controller in, a Fibre Channel controller, and go some more.

                              How are customer service and technical support?

                              The guys in technical support are great. They're on the money. Our client, Chapman University, is on a first-name basis with the Pure support guys. You get really good interactive support from the Pure team.

                              Which solution did I use previously and why did I switch?

                              I think our client, Chapman University, was on Dell EMC before they went to Pure. What I'm about to say are some of my impressions, I don't know that I know all the details that went into the decision. I think that they were just done with Dell EMC and that Dell EMC's all-flash solution was an afterthought, where Pure's was engineered from the ground up to be all-flash, as opposed to bolted on after the fact.

                              From what I saw at Chapman University, they wanted the increase in performance plus the decrease in power utilization and space and cooling in their data center. That dramatically mitigated a whole bunch of data center issues they had before. It didn't take nearly as much power to power it or to cool it and they reduced their footprint significantly.

                              How was the initial setup?

                              I saw a little bit of the initial setup at Chapman University, and it didn't look all that complicated. It appeared to be pretty straightforward.

                              What was our ROI?

                              There Is ROI has come in saving personnel time, a lot of time. That pushes into the DBA staff, the DevTest staff, and the production folks, because we got their stuff to run 50 percent faster. We took it off the old physical hardware and virtualized it and got it to go 50 percent faster than the physical hardware running against Pure Storage.

                              That made it easy to rapidly provision DevTest environments. Things like that, that used to take hours and hours and hours, can now be automated down to one click of the button by the requester and another one or two by the approver. Then it just runs in the background and it's done in a couple of minutes.

                              It's hard to quantify the reduction in the total cost of ownership, but it's there, absolutely, particularly in the VS lab context and the channel context as well. It's so much faster, that not only has it eliminated the time that DBAs would have spent otherwise, doing tasks that take a long time to do - things like backup and the like - but it has also helped on the front end because you can do development and DevTest provisioning so much more quickly. It's hard to roll that into traditional TCO, but it's certainly part of it when you look at the entire organization.

                              Regarding finding the TCO of flash to be lower than SSD implementations, I'm not sure I could quantify that.

                              What other advice do I have?

                              Do it. I have zero reservations about recommending Pure to anyone who is looking for some really good all-flash. Pure is the way to go, for sure.

                              All-flash is great whenever you can get it but I really like the Pure offering. It's very robust. I heard the "chief scientist," the brains of the deal, explain how some of that stuff works at the bit and byte level and, being a computer science major, I thought that was the coolest thing since sliced bread.

                              Pure works pretty well as is. I've been so busy using all the good stuff that it already does. I'm sure it can be improved, but we haven't got that far yet. We've been milking what it already does.

                              I hesitate to give it a ten out of ten because I'm sure it can be improved somehow. In terms of how it could be improved, I don't know. I'm pretty happy with it as it stands. Pure is the best thing that I have seen in that space so far, hands-down, bar none.

                              Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
                              Virgilio Albert
                              Owner at a tech services company with 51-200 employees
                              Consultant
                              Ease of use means our customers don't need special training or integrators to use it

                              Pros and Cons

                              • "The ease of use. That's what our customers love. They say it's very easy, they don't need special training, they don't need to call us or any other company or integrator to help them do their job. That's the main reason they purchase Pure."

                                What is our primary use case?

                                Pure has become the main storage solution for our customers. It is mainly used for our customers' Oracle databases.

                                How has it helped my organization?

                                We are a Pure partner. What Pure has brought to us is a solution that our customers see has a lot of value. For the last ten years, there hasn't been a lot of differentiation between storage brands. We also deal with other products, other manufacturers, which are good products, but Pure is a different solution. It has allowed us to go with a different approach for our customers. When compared to different providers - I won't name them - there are other great companies out there, but Pure has managed to have a very different product with a differentiation that customers value.

                                Also, the guys who normally spend hours, or days, or weeks working with storage, trying to get something done, can do it in minutes with Pure. They save a lot of time, and they can do other stuff instead of managing storage.

                                What is most valuable?

                                The ease of use. That's what our customers love. They say it's very easy, they don't need special training, they don't need to call us or any other company or integrator to help them do their job. That's the main reason they purchase Pure.

                                Also, performance. The box gives them extreme performance, but ease of use is the main reason they love Pure.

                                What needs improvement?

                                Pure will probably have to move to other layers of the stack, not only storage but, maybe, hyperconverged. That's one thing they might have to look at because, if you are looking for storage, Pure is the player and the winner. But, if you are looking at HCI, Pure does not play in that area and that may prevent them from getting some deals.

                                What do I think about the stability of the solution?

                                With the customers that we have, and the references we have read from them, the stability is great. I have only seen 100 percent. I haven't had any failures, none of my customers has had any problem with the platform. So far, it's great. 

                                Technology, in general, is very good now, you don't have a lot of problems. But Pure is even better.

                                What do I think about the scalability of the solution?

                                So far, the scalability is great. As a partner, what we want is to keep selling more and more products to our customers. One feature that Pure has is that it gives you even more storage as the company develops new functionality or does software upgrades. Even though it doesn't allow us to sell as much as we would like, our customers appreciate that. They have more capacity without investing any money. So the scalability is great.

                                How is customer service and technical support?

                                Compared with other products, Pure's technical support is as good as anyone's, probably better. They have tools where the customer can see for themselves the performance and the statistics from the solution, so support is first-class. There are some third-party companies, that evaluate the technical support of different companies, and Pure ranks number one.

                                How was the initial setup?

                                The initial setup is very simple. As a partner, we like to have products that need a lot of service because we make more money on the service than on the hardware. But with Pure being so simple, there is not a lot of consulting that is needed. That's one of the reasons why customers would rather buy Pure than other brands. While Pure does not allow us to make a lot of money on consulting, it is a very simple and easy sell to customers.

                                What about the implementation team?

                                It's so simple that there is not much that an integrator or a partner needs to do on the Pure platform.

                                What was our ROI?

                                Pure is not a cheap product. It is not something that is inexpensive. But, the total cost of ownership tends to be lower than with other solutions, because you don't need a lot of expertise, you don't need a lot of training or very expensive engineers or very expensive consultants. I don't have the exact figures, but roughly, in a five-year span, you would save at least 20 to 25 percent, especially on labor, on specialized people and training.

                                As to whether the TCO of flash is lower than SSD implementations, I don't have any specific metrics, but again, the implementation of Pure is, by far, simpler than other technologies. I wouldn't say we have lower implementation costs because of flash or because of SSDs, rather it's because of the software and technology of Pure.

                                Which other solutions did I evaluate?

                                Normally, when we go to compete for a customer, they are looking at all the most important brands. Dell EMC is part of most storage bids. There is NetApp and sometimes we face IBM. In our territory there is Hitachi, which is a great product, but usually it's not on the shortlist. Finally there is HPE. Those are the brands that we normally find we're competing with when we offer Pure.

                                In the end, so far, haven't lost one deal where we involved Pure. We have won deals against NetApp, which is a great product, we have won deals against Dell EMC - and that is the brand to beat. But when customers compare Dell EMC with Pure, there is no competition. Pure is, by far, better.

                                What other advice do I have?

                                My advice is to buy Pure. I am very excited about this product. I would recommend that anybody who is looking at storage should really look at and consider Pure, and they will probably buy Pure.

                                The performance is great. In terms of latency, you can have failures in the system, and the system can keep performing as if nothing happened. It is a great product with great performance. For me, right now, it is the best storage solution in the market, by far.

                                I would rate Pure a ten out of ten and even 11. I have been in the business for 31 years. In the technology sector, most products are the same, they offer the same functionalities. Maybe 30 years ago, when EMC came out with their storage solution, it was something very different, but in the end, everybody offers the same thing. If you look at a Dell EMC box, or you look at HPE, or you look at Hitachi, they offer a SAN with certain performance, they have replication, they have Snapshots. Everybody has more or less the same thing. Pure has a different offer, because of the simplicity, the performance, and all the functionality that Pure is offering. It's a very simple package, it's what makes Pure different. That's why most customers choose Pure.

                                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
                                Paul Stage
                                IT Director at Obstetrics & Gynecology of Indiana, P.C.
                                Real User
                                This array houses our entire production environment

                                Pros and Cons

                                • "It is an SSD array that has awesome performance, low submillisecond latency, and does what it is supposed to do. It just works, which is difficult for things to do anymore."
                                • "Its array houses our entire production environment."
                                • "I would like to see more detailed reporting on the data. However, it would be nice to know what are the exact VMs usage after deduplication and/or what that VMs actual latency and bandwidth is, outside of VMware."

                                What is our primary use case?

                                The Pure Storage array houses our entire production environment. Production consists of VMware 5.5 on three HPE DL360 G7 hosts.

                                How has it helped my organization?

                                I don't really need to worry about storage anymore. I can focus on more critical issues. I log into the array interface maybe once every month to see what my deduplication ratio is and that is about it. 

                                What is most valuable?

                                It is difficult to say what features are valuable. It is an SSD array that has awesome performance, low submillisecond latency, and does what it is supposed to do. It just works, which is difficult for things to do anymore. 

                                What needs improvement?

                                I would like to see more detailed reporting on the data. Sure, it is great to see usage, trends, latency, and all the common stuff. However, it would be nice to know what are the exact VMs usage after deduplication and/or what that VMs actual latency and bandwidth is, outside of VMware.

                                For how long have I used the solution?

                                One to three years.
                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                MA
                                Strategy Manager at a tech services company with 51-200 employees
                                Real User
                                It automates tasks, so the ease of use is extreme. It simplifies the storage.

                                Pros and Cons

                                • "It allows engineers to focus on other things rather than doing the more manual tasks. It automates tasks, so the ease of use is extreme. It simplifies the storage."
                                • "Pure Storage will have issues with positioning in the near future since its a relatively new company. For now, customers need a PoC to trust using the solution, as it can't stand on its brand name alone. They need to improve Pure Storage's marketing."

                                What is our primary use case?

                                Our customers are using Pure Storage to replacing old storage infrastructure.

                                How has it helped my organization?

                                We have began to sell Pure Storage to our clients recently. A lot of these customers have become return customers because they have understood the model and its ease of use. This applies no matter the company's size, large or small.

                                What is most valuable?

                                • The automation: It allows engineers to focus on other things rather than doing the more manual tasks. It automates tasks, so the ease of use is extreme. It simplifies the storage.
                                • Their business model: Where you pay for your support, then you can have that support for X number of years. This way you are not worrying about your support going up three to four years down the line and having to change your infrastructure at that time because it becomes obsolete. This is a positive feature that clients are seeing.

                                What needs improvement?

                                Pure Storage will have issues with positioning in the near future since its a relatively new company. For now, customers need a PoC to trust using the solution, as it can't stand on its brand name alone. They need to improve Pure Storage's marketing.

                                What do I think about the stability of the solution?

                                Stability is good. The feedback that we have received from clients has been great. It is a robust storage infrastructure

                                How was the initial setup?

                                The initial setup is straightforward.

                                What's my experience with pricing, setup cost, and licensing?

                                Pure Storage is all-flash, so this sometimes tends to make it a bit more expensive in the beginning. Once a customer gets a demo and starts using Pure Storage, sees it working with its ease of use, stability, and performance, this encourages them into purchasing the product. 

                                Which other solutions did I evaluate?

                                We have received good feedback from customers, in general, using Pure Storage compared to other competitors in this space.

                                We had an employee who used to work for one of the competitors, Dell EMC. After a year of selling Pure Storage with us, Dell EMC offered him a good job to come back. However, after selling Pure Storage, he was unable to go back to selling Dell EMC knowing what Pure Storage is capable of doing.

                                What other advice do I have?

                                Pure Storage has the right business model and will be around for a long time. I wouldn't be selling Pure Storage if I didn't know it would be a success for the customer in the end.

                                They use an AI to understand what the capacity of the storage will be, how it will be used, and for maintenance detection. E.g., if the maintenance notices something will be going faulty, it uses its AI capabilities to understand what will happen and when it will happen, so you replace it before it happens. Another point a lot of companies is that it doesn't ever go down, because it will know before this happens. Therefore, you can be more proactive.

                                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
                                DB
                                Chief Architect at VLSS LLC
                                Real User
                                It helps to simplify storage. After moving to this product, storage becomes an afterthought.

                                Pros and Cons

                                • "Having an intuitive user interface to get things running is great."
                                • "It helps to simplify storage. For most of our customers, when they move to Pure Storage, storage becomes an afterthought."
                                • "We would like to see more development on their Copy Automation Tool (CAT) for Oracle, as well as better integration for our customers running Oracle VM."

                                What is our primary use case?

                                We do a lot of Oracle implementations and getting Oracle workloads to run faster and better. For a lot of our customers, they are looking at Pure Storage for its underlying storage. It makes everything a lot easier for them in terms of increasing performance, lowering operational costs, and making their day-to-day lives easier.

                                How has it helped my organization?

                                It helps to simplify storage. For most of our customers, when they move to Pure Storage, storage becomes an afterthought. They know it works and it performs well. 

                                What is most valuable?

                                1. The performance that you receive and its ease of use. 
                                2. Being able to get it up and running in a very short order. 
                                3. Having an intuitive user interface to get things running is great.
                                4. It takes away a lot of issues that customers were dealing with before. E.g., a lot of times, customers are dealing with performance problems when they migrate to Pure Storage that go away, then they don't have to worry about them anymore. Then, they can focus on other things, like automation.

                                What needs improvement?

                                We work with a lot of Oracle customers. We would like to see more development on their Copy Automation Tool (CAT) for Oracle, as well as better integration for our customers running Oracle VM.

                                What do I think about the stability of the solution?

                                From our internal usage and our customers, the product is rock solid. We haven't heard of any issues or seen anything ourselves.

                                How was the initial setup?

                                The initial setup is very easy. You rack the array, you plug it in, you connect a couple cables, and you can be up and running in under an hour.

                                What other advice do I have?

                                Try it out. It is easy to get it up and running, and simple to migrate your Oracle workloads over to run an apples to apples comparison. The performance numbers speak for themselves. If you factor in the ease in terms of operations, as well as the cost of the array compared to other solid state arrays, it becomes a clear positive for Pure Storage.

                                All of our customers are looking at submillisecond latency, which is the common Pure Storage metric, and we have definitely seen it there. Everything has been great in terms of throughput and availability has been fantastic.

                                Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
                                Mike Salins
                                Principal Product Manager at a tech services company with 11-50 employees
                                Consultant
                                Deduplication in the array combined with its snap technologies allows the product to be remotely/manually controlled or scheduled

                                Pros and Cons

                                • "It does efficient work of storing data while still delivering the performance that you would normally expect from a higher priced solution."
                                • "The deduplication in the array combined with its snap technologies allows the product to be remotely/manually controlled or scheduled."
                                • "They have a product, FlashBlade, which is their object storage integration, and that's something that we haven't integrated with yet. This might be an area for additional focus as it would play into scalability, because the very nature of object storage is that it's infinitely scalable."

                                What is our primary use case?

                                Most of our customers who use Pure Storage have one of two scenarios: 

                                1. They have production data with high performance requirements running out of Pure Storage, and they want an efficient way to make a copy of that data onto some other storage for backup and DR purposes. For this scenario, we have integration with Pure Storage that allows us to very efficiently leverage their APIs to capture that data without the need to do things like repeated full copies of that data, leverages their snapshot APIs and differential APIs which tell us what's different from one snap to another to another.
                                2. The customer has their data, maybe it is on Pure Storage or it's on some other array, then they want to use Actifio to get a copy onto a Pure Storage array. 

                                For example, an Oracle user might need to make a copy of a large Oracle Database. They would want us to spin that database up in one or more lower, testing, or QA environments. These environments sometimes have high performance requirements, which could be met by placing a copy on Pure Storage on them.

                                Another example is a customer who has Oracle Exadata. Obviously, Oracle engineered systems have very high performance, and they don't want to have all of their test and dev copies in that Exadata platform, because of the cost of the platform. Therefore, Pure Storage, combined with Actifio, captures the data efficiently from the Exadata environment, then stores it on the Pure Storage disk. We then present that data to their test servers, which can be the Exadata Compute Servers or it can be any non-Exadata Linux-based Oracle servers. Then, they can have great performance because of the high speed delivery of data from Pure Storage using Actifio.

                                What is most valuable?

                                1. The performance of the high speed FlashArrays. 
                                2. They have a good API set. Their flash snapshot technologies are efficient. 
                                3. The deduplication in the array, which is one of the main reasons that it's a cost effective platform, and combining it with the snap technologies, allows the product to be remotely controlled, manually controlled, or scheduled. It does efficient work of storing data while still delivering the performance that you would normally expect from a higher priced solution.

                                What needs improvement?

                                They have a product, FlashBlade, which is their object storage integration, and that's something that we haven't integrated with yet. This might be an area for additional focus as it would play into scalability, because the very nature of object storage is that it's infinitely scalable.

                                What do I think about the stability of the solution?

                                Customers don't talk about problems, outages, or crashes with Pure Storage, while I do hear this with some of the other vendors that I have dealt with. I have nothing but the highest regard for Pure Storage when it comes to stability.

                                How was the initial setup?

                                The setup is straightforward. Anyone who is familiar with setting up Pure Storage can set it up with Actifio in the mix. Anyone familiar with Actifio can integrate it with any back-end storage. Actifio runs, in most scenarios, as a virtual machine. We use whatever storage the hypervisor gives us. Setting up Pure Storage to present the storage to a hypervisor, like VMware or Hyper-V, is run of the mill, and the most common use case there is. 

                                What's my experience with pricing, setup cost, and licensing?

                                It is light years beyond anything else with the same price point.

                                What other advice do I have?

                                If I want a product which has reliability and high speed, and Pure Storage is the first name that comes out of my mouth. I recommend them.

                                These days, most storage products, with a few exceptions, are simple to operate. The market has made a huge emphasis on simplicity over the last five to seven years. I don't know that Pure Storage is simpler than anybody else's product, but it certainly is in the category of simple and easy to use.

                                Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
                                PH
                                Development Manager at Moreton Bay Technology
                                Real User
                                It helps to simplify storage because it has an easy front-end to access everything

                                Pros and Cons

                                • "It helps to simplify storage because it has an easy front-end to access everything."
                                • "I would like to get a weekly report of how our storage has been used, and if there is any storage sitting there not being used."

                                What is our primary use case?

                                We sell a SaaS offering of the storage to our customers. We use the storage as our main storage and also as our backup storage.

                                How has it helped my organization?

                                You don't have to go and buy your own storage. You can get your storage access within two minutes, which is great, because it is a lot quicker for our team to get the servers up and running. It provides access to the systems that we want to give access to.

                                What is most valuable?

                                • Cheaper
                                • Quicker
                                • Easy to access if we need to obtain backups.
                                • It helps to simplify storage because it has an easy front-end to access everything.

                                What needs improvement?

                                This may be available, but we are not using it. I would like to get a weekly report of how our storage has been used, and if there is any storage sitting there not being used.

                                What do I think about the stability of the solution?

                                I have not had it go down yet, so stability is good.

                                What do I think about the scalability of the solution?

                                I have never had a problem getting more storage, so scalability seems pretty good.

                                How was the initial setup?

                                The initial setup is straightforward. Though, I have now passed this task onto the tech team to do.

                                What's my experience with pricing, setup cost, and licensing?

                                Speak to an account manager and get the right deal.

                                What other advice do I have?

                                I would definitely look at Pure Storage. 

                                Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
                                KH
                                Principal Engineer at a tech consulting company with 1,001-5,000 employees
                                Real User
                                The connections are a lot faster than what we had in the past. One InfiniBand does what we did on all of our Fibre Channels.

                                Pros and Cons

                                • "The stability is very good. I've done destructive testing on it and never had any type of storage outages from it."
                                • "The solution helps to simplify storage."
                                • "The connections are a lot faster than what we had in the past. One InfiniBand does what we did on all of our Fibre Channels."
                                • "Historical analytics would be useful. At the moment, they don't have any type of application built for historical analytics."
                                • "The initial setup was a little complex. We had some initial issues with the design and had to help correct some of the white papers for it, but it wasn't your standard use case."

                                What is our primary use case?

                                We use it for virtualization.

                                How has it helped my organization?

                                We have complete control over it. 

                                We partner with Oracle on stuff, so we have support on it. Before, we have had issues with support from our other vendors. It has been a major improvement from a support perspective.

                                The connections are a lot faster than what we had in the past. We've run Fibre Channel for our historical storage, and going from Fibre Channel to InfiniBand connected has blown up the amount of traffic that we can do. Now, we can support 40Gs per link, and there are eight links. When we went from being able to support four Fibre Channels at eight gigs a piece. One InfiniBand does what we did on all of our Fibre Channels.

                                What is most valuable?

                                The most valuable feature is the speed of it. It is much faster than anything that we can get from similar competitors.

                                The solution helps to simplify storage.

                                What needs improvement?

                                Historical analytics would be useful. At the moment, they don't have any type of application built for historical analytics.

                                What do I think about the stability of the solution?

                                The stability is very good. I've done destructive testing on it and never had any type of storage outages from it.

                                What do I think about the scalability of the solution?

                                We haven't scaled yet, but we're planning to. We do upgrades constantly.

                                It's very scalable and easy to do.

                                Which solution did I use previously and why did I switch?

                                We moved from an infrastructure that was owned by another team, so we needed something to move our own stuff onto. We originally tried some hyperconverged solutions from Dell EMC, but they didn't perform well at all. It took years to get that together and when we ran our benchmarks on them, and we decided they were not good. So, we immediately turned eyes to Oracle who is a big provider for my whole company, not just my team, and talked to them about what they had that was going to suit us, and they pointed us towards Pure Storage. As soon as we had a proof of concept and were testing it, we decided to run with it.

                                How was the initial setup?

                                The initial setup was a little complex. We had some initial issues with the design and had to help correct some of the white papers for it, but it wasn't your standard use case.

                                What about the implementation team?

                                We used Oracle.

                                What other advice do I have?

                                I would recommend Pure Storage.

                                We investigated some flash storage implementations for it and based off of the way that the appliance works the added cost of flash doesn't scale with the performance that you get with it, so it hits on our middle ground. It works perfectly for us. We don't need to look at any type of flash storage.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                RG
                                Senior Director of Databases at a wellness & fitness company with 501-1,000 employees
                                Real User
                                Our databases are considerably faster due to the speed at which it executes I/O

                                Pros and Cons

                                • "I have seen a huge increase in speed and performance on our databases."
                                • "It has been very stable. I have not seen or heard of downtime storage issues after moving over to it."
                                • "The support for NFS protocols right out-of-the-box need improvement. I'm used to other storage vendors who have NFS support right out-of-the-box, and Pure Storage doesn't seem to have anything."

                                What is our primary use case?

                                We use Pure Storage for most of our databases, as well as for other application binaries.

                                How has it helped my organization?

                                Our biggest database is the Oracle ERP. Right now, it is around nine terabytes. It has grown from four terabytes in the last five to six years. Initially, we were worried because most of our functions and processes got slower. We thought we might have to add more  infrastructure and upscale it from a CPU perspective. Then, we moved to Pure Storage, and we suddenly saw some of the processes, which were running slowly, sped up automatically.

                                We have also seen a reduction in the latency.

                                What is most valuable?

                                The most interesting feature is the speed at which it executes I/O. After moving to Pure Storage, I have noticed that our databases are considerably faster.

                                Our performance has improved by at least four times.

                                What needs improvement?

                                The support for NFS protocols right out-of-the-box need improvement. I'm used to other storage vendors who have NFS support right out-of-the-box, and Pure Storage doesn't seem to have anything. We have shared APPL_TOP on our Oracle ERP, which would require an NFS type of storage. So, we had to resort to building our own NFS VM, then attach Pure Storage to it, and have it go through the server. This didn't really serve our purpose, as it's a lot slower because it's now going through a VM installer NFS server.

                                While we know Pure Storage supports snapshots, we haven't been able to implement databases or replication using them.

                                For how long have I used the solution?

                                Three to five years.

                                What do I think about the stability of the solution?

                                It has been very stable. I have not seen or heard of downtime storage issues after moving over to it.

                                What do I think about the scalability of the solution?

                                It looks like it is scaling pretty well.

                                How is customer service and technical support?

                                I have not used the tech support.

                                What was our ROI?

                                We have seen a reduction in total cost of ownership (TCO). 

                                What other advice do I have?

                                Use Pure Storage for databases. I have seen a huge increase in speed and performance on our databases.

                                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                                ITCS user
                                Infrastructure Manager at MBS Textbook Exchange
                                Real User
                                Maintains consistently lower latency, even when IOPS crank up.

                                Pros and Cons

                                • "The best feature is consistently lower latency, even when IOPS crank up to over 75K. The product maintains submillisecond response time, which is incredible."
                                • "I would like to see a Nagios monitoring plugin which watches the health and performance of the system. The only one available just checks volume capacity."

                                What is our primary use case?

                                We use Pure Storage FlashArray as the storage for our virtual servers and our reporting databases.

                                How has it helped my organization?

                                FlashArray has allowed us to go all flash. There is no more worrying about how many IOPS our different storage tiers have and trying to buy more disks just to get higher performance. We simply don't worry about performance.

                                What is most valuable?

                                The best feature is consistently lower latency, even when IOPS crank up to over 75K. The product maintains submillisecond response time, which is incredible.

                                What needs improvement?

                                I would like to see a Nagios monitoring plugin which watches the health and performance of the system. The only one available just checks volume capacity. 

                                For how long have I used the solution?

                                One to three years.
                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                ITCS user
                                Chief Information, Facility, Purchasing and Services Manager at Roma Metropolitane S.r.l.
                                Real User
                                Some of the features are low latency, inline deduplication, and compression.

                                Pros and Cons

                                • "The most valuable features are extremely low latency, high IOPS with VMware, inline deduplication and compression."
                                • "I’d love to view the average, minimum and maximum performance in the reports (Analysis tab - Performance) but it is only graphics and you need to export data in CSV to find this information."

                                What is our primary use case?

                                Our VDI with VMware Horizon include 100 VM for office and graphics desktop with nVidia GRID, the low latency and the high deduplication permit to reduce storage footprint, power consumption and to increase the consolidation on few VMware Host.

                                How has it helped my organization?

                                We have consolidated all the VSI (55 VM) and VDI (100 VM) in the same storage, improving performance and overall virtual desktop acceptance.

                                What is most valuable?

                                The most valuable features are extremely low latency, high IOPS with VMware, inline deduplication and compression.

                                We liked the non-disruptive downgrade from FA-420 (POC) to FA-405 in production and the non-disruptive upgrade from FA-405 to M20.

                                What needs improvement?

                                Reports of performance and LUN utilization could be improved. The VVol support is just released in GA.

                                Pure has global deduplication and the reports (Analysis tab - Capacity) are not clear, you don’t know how much Shared Space is used by each LUN but only the “Unique“ Space and the Snapshot Space.

                                I’d love to view the average, minimum and maximum performance in the reports (Analysis tab - Performance) but it is only graphics and you need to export data in CSV to find this information.

                                For how long have I used the solution?

                                One to three years.

                                What do I think about the stability of the solution?

                                There were no stability issues. It is always on from the first LUN deployment to VSphere.

                                What do I think about the scalability of the solution?

                                There were no scalability issues. NDU and NDD were very simple, without interruption or performance decrease for its cluster nature, active/passive.

                                How are customer service and technical support?

                                Customer Service:

                                I would rate the customer service as very high.

                                Technical Support:

                                They are all skilled. They upgraded the storage firmware from remote every time we asked via a phone appointment.

                                Which solution did I use previously and why did I switch?

                                We have used 3PAR for VDI and NetApp for VSI. The new solution has a very low price/performance ratio. With the price of the SSD upgrade of our NetApp FA3220 and the one year maintenance of the old 3PAR, we bought Pure Storage with a three-year support agreement.

                                How was the initial setup?

                                The initial setup was very simple. In two hours, we started to use Storage vMotion.

                                What about the implementation team?

                                The product was implemented directly by the vendor’s team and they are very skilled.

                                What was our ROI?

                                In two years, we will start to save. With their Evergreen Storage subscription, we can enjoy protection of our investment.

                                What's my experience with pricing, setup cost, and licensing?

                                Everything is included, so there is very simple licensing. F

                                Which other solutions did I evaluate?

                                We evaluated EMC XtremIO and NetApp FAS.

                                What other advice do I have?

                                Test it in your environment in a PoC or in a Try-and-Buy to check your deduplication and compression ratios.

                                Pure has global deduplication and the reports (Analysis tab - Capacity) are not clear, you don’t know how much Shared Space is used by each LUN but only the “Unique“ Space and the Snapshot Space.

                                I’d love to view the average, minimum and maximum performance in the reports (Analysis tab - Performance) but it is only graphics and you need to export data in CSV to find this information.

                                IPv6 is now fully supported, Windows Offloaded Data Transfer (ODX) is added in the latest firmware as supports for Docker APKG 1.0.1 and Dynamic Volume in the Purity Container Engine.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                Tim Kovars
                                Sr. Systems Engineer at Quarles & Brady LLP
                                User
                                It has made working with storage as easy and simple as it should be

                                Pros and Cons

                                • "The amount of data that I have moved to it from legacy storage has enabled us to retire units that are three or four times the physical size."
                                • "The deduplication and compression rates are beyond impressive."
                                • "I never have to worry about its performance or if it is the root cause of an issue."
                                • "It has made working with storage as easy and simple as it should be."
                                • "Just some nit picky stuff, like allowing servers and volumes to be grouped. Therefore, it would easier to work with them in the GUI."

                                What is our primary use case?

                                SAN solution for Tier 1 storage for VMware, Exchange, SQL, and physical servers; trying to fit as much production load as possible on them.

                                How has it helped my organization?

                                The speed to deploy or move VMs is ridiculous. By migrating our important systems to the Pure arrays, we have removed any storage issues and questions when there is a problem of "is it the storage?"

                                The deduplication and compression rates are beyond impressive. The amount of data that I have moved to it from legacy storage has enabled us to retire units that are three or four times the physical size.

                                What is most valuable?

                                • Ease of setup
                                • Migration to it
                                • Upgrading
                                • Support responsiveness
                                • Kick-butt mobile app
                                • On box analytics and vCenter plug-in
                                • The ease of creating a snapshot for testing or recovery.

                                I cannot stress enough the stability, speed, and awesome deduplication and compression rates. The amount of data we have moved to it has allowed us to remove units four times the size. The mobile app is kick-butt and support has been topnotch.

                                What needs improvement?

                                Mainly, just some nit picky stuff, like allowing servers and volumes to be grouped. Therefore, it would easier to work with them in the GUI.

                                For how long have I used the solution?

                                Less than one year.

                                What do I think about the stability of the solution?

                                None.

                                What do I think about the scalability of the solution?

                                No issues.

                                How are customer service and technical support?

                                It has been great; easy to work with to resolve cases or perform upgrades.

                                Which solution did I use previously and why did I switch?

                                Yes, plainly put, it sucked and we wanted to get to a solution that was fast, easy to maintain, and reliable.

                                We had issues with it not handling the load and could never trust that it was serving data fast enough to not be causing issues.

                                How was the initial setup?

                                Easy as pie.

                                What about the implementation team?

                                In-house.

                                What was our ROI?

                                • Speed
                                • Time saved in management
                                • Availability
                                • No fingers pointing at storage as an issue.

                                What's my experience with pricing, setup cost, and licensing?

                                It is a more expensive solution, but it is worth it. You are getting what you paid for. I never have to worry about its performance or if it is the root cause of an issue.

                                Which other solutions did I evaluate?

                                We looked at Nimble and EMC.

                                What other advice do I have?

                                I never have to worry about its performance impacting the firm. It has made working with storage as easy and simple as it should be.

                                I had high expectations and they have met or exceeded each one of them. It was an exciting day when I finally got them up and running.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                ITCS user
                                Senior IT Systems Administrator at a tech vendor with 501-1,000 employees
                                Real User
                                The GUI is very easy to use and intuitive

                                What is our primary use case?

                                Production storage for a lot of virtual machines. As a service provider, it is very important to have something with this much performance.

                                How has it helped my organization?

                                Cuts VM deployment down to seconds.  Cuts latency under MS.  Amazing performance.  Very stable; no worries about how much it can handle.

                                What is most valuable?

                                Non-disruptive upgrades: You can upgrade at anytime without worry. The GUI is very easy to use and intuitive. 

                                What needs improvement?

                                I would like some form of QoS implemented. As a service provider, it would be beneficial to have it.

                                For how long have I used the solution?

                                One to three years.

                                What is our primary use case?

                                Production storage for a lot of virtual machines. As a service provider, it is very important to have something with this much performance.

                                How has it helped my organization?

                                • Cuts VM deployment down to seconds. 
                                • Cuts latency under MS. 
                                • Amazing performance. 
                                • Very stable; no worries about how much it can handle.

                                What is most valuable?

                                • Non-disruptive upgrades: You can upgrade at anytime without worry.
                                • The GUI is very easy to use and intuitive. 

                                What needs improvement?

                                I would like some form of QoS implemented. As a service provider, it would be beneficial to have it.

                                For how long have I used the solution?

                                One to three years.
                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                RESC
                                Storage Solutions Architect at a manufacturing company with 1,001-5,000 employees
                                Real User
                                Top 5
                                The price was slightly higher than others but competitive if you consider all the other features that you get from it

                                Pros and Cons

                                • "Performance, deduplication, compression, and fast response time for requests from servers and applications."

                                  How has it helped my organization?

                                  Our database administrators had to run some manual process twice a week since the disk performance of our previous storage unit was not able to respond to the requests fast enough.

                                  This process took approximately four hours and it had to be done manually twice a week by the DBAs. After the implementation, the time to run the process was reduced to minutes and it did not require any manual intervention from our DBAs.

                                  What is most valuable?

                                  Performance, deduplication, compression, and fast response time for requests from servers and applications.

                                  What needs improvement?

                                  I have not been able to find one yet.

                                  What do I think about the stability of the solution?

                                  We did, but it was partially due to our environment. We were running outdated firmware in the HBAs for our HPE Blade Servers and an old version of vSphere that it is not supported by VMware.

                                  We decided to keep these servers under with the previous storage array to avoid disconnects and system outages.

                                  What do I think about the scalability of the solution?

                                  No, the unit that we bought contains 40TB of usable space and we are using 10TB so far.

                                  How are customer service and technical support?

                                  Technical support is great. They will dive in deep with your team to figure out what is causing the problem for them and find the root cause.

                                  I wish they could collaborate more with the other vendors internally, instead of us opening cases with Cisco, HPE, VMware, etc.

                                  Which solution did I use previously and why did I switch?

                                  We have another platform using spinning disk 600GB 15K RPM SAS drives, but our applications and servers have grown so much that the storage was getting saturated with the requests from the applications.

                                  We discussed the option to add more SAS disk and memory to the controllers of that array versus buying a Solid State Drive Array (SSDA).

                                  We concluded that it would be more beneficial for our company to invest in an SSDA, and the results paid off.

                                  How was the initial setup?

                                  The initial setup was straightforward and very easy to implement, as long as you have all the information that you need ahead of time.

                                  For instance, IP addresses, iSCSI IPs and adapters, switch configurations and ports enabled, etc.

                                  What's my experience with pricing, setup cost, and licensing?

                                  The price seems fair according to the market. We analyzed multiple All-Flash Arrays (AFA) in the market, but Pure came at the top in many areas.

                                  The price was slightly higher than others, but competitive, if you consider all the other features that you get from it. I love the Evergreen model to replace any parts after three years with a newer part as part of your support contract. The licensing is based on your capacity.

                                  Which other solutions did I evaluate?

                                  We researched other products from Kaminario, NetApp SolidFire, Nimble Storage, EMC XtremeIO, and HPE.

                                  What other advice do I have?

                                  I always recommend a company to start with a proof of concept. That way, you can test your applications directly with the unit. It is critical to get a baseline of the before with your current storage array and after with an SSDA or an AFA.

                                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                  it_user700146
                                  IT Architecture & Infrastructure Consultant at a hospitality company with 5,001-10,000 employees
                                  Consultant
                                  Redundancy and the fault tolerance of the platform are the most impressive.

                                  Pros and Cons

                                  • "Redundancy and the fault tolerance of the platform are the most impressive."
                                  • "The internal garbage collection process has been fixed recently in some OS updates so it is more efficient but that could be just a little better."

                                  What is most valuable?

                                  Redundancy and the fault tolerance of the platform are the most impressive. Also, this allows all the hardware and software updates to be completed while the system is completely online.

                                  What needs improvement?

                                  The internal garbage collection process has been fixed recently in some OS updates so it is more efficient but that could be just a little better. That’s it!

                                  How was the initial setup?

                                  Everything related to the hardware or software update of the system(s) are active with absolutely NO downtime and NO service interruptions.

                                  What other advice do I have?

                                  The m50 will be our production machine for a brand new property, we have almost finished building. I can personally state that the Pure Storage Flash Systems are the best built and Pure has the utmost professional customer care. Pure only focuses on Flash and they do it well.

                                  The FA-450 pushes around 200,000 32k IOPS and with our load, which is not small by any means, we top-out around 50k-60k IOPS. It’s fantastic! We will soon upgrade both boxes to the newer m70 with some added capacity and all of which will take probably 30 minutes to complete.

                                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                  it_user472458
                                  Solutions Architect at a non-profit with 1,001-5,000 employees
                                  Real User
                                  ​Data reduction and compression. Sub millisecond latency.​

                                  How has it helped my organization?

                                  We tested our VDI environment on this array and it performed flawlessly and boosted the user experience.

                                  What is most valuable?

                                  Data reduction and compression. Sub millisecond latency.

                                  What needs improvement?

                                  Had some issues with Purity not being entirely compatible with VMware ESXi.

                                  What do I think about the stability of the solution?

                                  Had some issues with Purity not being entirely compatible with VMware ESXi.

                                  What do I think about the scalability of the solution?

                                  No.

                                  How are customer service and technical support?

                                  Very good.We did a PoC.

                                  Which solution did I use previously and why did I switch?

                                  We use NetApp because of the variety of protocols it can support.

                                  How was the initial setup?

                                  Initial setup was by far the easiest.…

                                  How has it helped my organization?

                                  We tested our VDI environment on this array and it performed flawlessly and boosted the user experience.

                                  What is most valuable?

                                  Data reduction and compression. Sub millisecond latency.

                                  What needs improvement?

                                  Had some issues with Purity not being entirely compatible with VMware ESXi.

                                  What do I think about the stability of the solution?

                                  Had some issues with Purity not being entirely compatible with VMware ESXi.

                                  What do I think about the scalability of the solution?

                                  No.

                                  How are customer service and technical support?

                                  Very good.We did a PoC.

                                  Which solution did I use previously and why did I switch?

                                  We use NetApp because of the variety of protocols it can support.

                                  How was the initial setup?

                                  Initial setup was by far the easiest. We racked and stacked the array and were up and running in 4 hours.

                                  What's my experience with pricing, setup cost, and licensing?

                                  There is always room for negotiation.

                                  Which other solutions did I evaluate?

                                  Nimble and NetApp.

                                  What other advice do I have?

                                  Look at other competitor products as well.

                                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                  it_user211857
                                  IT Program Manager at a media company with 1,001-5,000 employees
                                  Vendor
                                  All updates, upgrades, and hardware work are performed online with no impact

                                  Pros and Cons

                                  • "All updates, upgrades, and hardware work are all performed on-line with no impact."
                                  • "The number of Filesystems is limited, which it is not on the EMC VNX."

                                  How has it helped my organization?

                                  It has allowed us increased performance along with massive consolidation of space and power. We went from a two cabinet EMC VMAX to a 12U racked system. Very impressive.

                                  Compared to Pure Storage, the IBM V7000 has not improved anything yet within our environment.

                                  What is most valuable?

                                  The Pure Storage system is, of course, very fast and completely redundant. All updates, upgrades, and hardware work are performed online with no impact. The Pure Storage customer service is by far the best part of the product and organization.

                                  What needs improvement?

                                  We have found that the NAS portion of the software has limitations. For example, the number of Filesystems is limited, which is not the case on the EMC VNX. 

                                  The service team assigned to the project has good, hard-working people, but we are not receiving the kind of care we should receive to get the project done.

                                  As for IBM, they could increase the maximum storage capacity so more disk shelves can be added.

                                  What do I think about the stability of the solution?

                                  There have been no issues with the stability of the Pure Storage solution. By contrast, with IBM we have had performance and spiking issues for which IBM applied a workaround patch.

                                  What do I think about the scalability of the solution?

                                  There have been no issues with the scalability for either Pure or IBM.

                                  How are customer service and technical support?

                                  Customer Service:

                                  10/10 for Pure Storage.

                                  6/10 for IBM.

                                  Technical Support:

                                  Pure Storage is excellent, while IBM is only average.

                                  Which solution did I use previously and why did I switch?

                                  The IBM V7000 was bought for just NAS and secondary storage and for use as storage for our AS/400 platform. We switched to Pure Storage because of the way the system performs and the fact that it does everything in 32K sizing. The IOPS are high and the support and customer service are exceptional.

                                  How was the initial setup?

                                  Setting up the Pure Storage solutions was simple. It took 45 minutes to rack it and get it online. The IBM system was also fairly simple, taking about two hours to rack and get online.

                                  What about the implementation team?

                                  Both devices were installed through one of our partners who did a good job.

                                  What's my experience with pricing, setup cost, and licensing?

                                  We feel that the pricing is fair and the licensing process was easy for both.

                                  Which other solutions did I evaluate?

                                  We evaluated EMC (which we already had), Dell, and HP.

                                  What other advice do I have?

                                  The Pure Storage FlashArray is very good. Everything that Pure Storage told me is exactly what we have found to be true. It is the best production and implementation experience I have ever had.

                                  Regarding IBM, the sales team was great, as was the technical team. I now feel that EMC VNX and NetApp are both better NAS systems. If I had to do it over again, I would stay with the EMC VNX for NAS.

                                  We have not had a good experience with the IBM device. The installation and service were very good. However, the services to help us migrate our NAS data from an existing EMC VNX system have failed once already due to ACL permissions issues, specifically on how the V7000 NAS works. I have had to involved IBM Global Support by actually contacting high-level VPs. As of January 26, 2016, we have not successfully migrated our NAS data.

                                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                  it_user302121
                                  Information Systems Analyst at a pharma/biotech company with 10,001+ employees
                                  Real User
                                  It's got good speed for the price, as it uses eMLC, but it doesn't provide enough performance analytics.

                                  Valuable Features

                                  • It has a small footprint, as the current system is only four units per rack.
                                  • It's got good speed for the price, as it uses eMLC, an advanced type of SSD.
                                  • It's very scalable, and we're not paying for capacity.
                                  • We get free controllers every three years.

                                  Improvements to My Organization

                                  For VDI, there's a consistent user experience. Users don’t switch to VDI if it's not at the same speed as a laptop or desktop, and Pure Storage provides that.

                                  Room for Improvement

                                  It doesn’t provide enough information on performance analytics. For example, Nimble Storage has Infosight, which provides data; Pure Storage doesn’t have an equivalent. It has every other feature, but more data would be the only thing missing.

                                  Deployment Issues

                                  No issues with deployment.

                                  Stability Issues

                                  It's really good and we've never had problem.

                                  Also, it's very simple to use, and one of our customers described it as, “If you know how to use Facebook, you know how to use Pure Storage.”

                                  I think it's actually easier than Facebook.

                                  Scalability Issues

                                  It scales very well. A new box contains three units, and uses the power of a toaster oven.

                                  Customer Service and Technical Support

                                  We haven’t had to use it. We ran into some issues, but found their technical engineer not as good as Nimble Storage's.

                                  Initial Setup

                                  The setup is easy, but not as easy as Nimble. It took about five hours to setup.

                                  Pricing, Setup Cost and Licensing

                                  There's no additional licenses needed, as everything is included.

                                  Other Advice

                                  Once you try it, you’ll realize how easy it is to use. It has almost every feature.

                                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                  ITCS user
                                  Vice President, Products and Services with 51-200 employees
                                  Vendor
                                  Comparison of technology-defined storage solutions: max IOPs, raw capacity, total cost, and cost per GB per IOP.
                                  Original posted at https://www.freeitdata.com/. Buzzwords suck. That’s right, I said it. Hybrid, All-flash, Converged, Hyper-converged, Data-aware, VM-aware, Software-defined, Object Storage, BigData, Scale-out – we get it, but why is it all so confusing? Or better yet, why is it all so similar? In Spite of the Buzz - A Win for the Customer Despite the overuse of buzzwords and re-classifications, the storage industry has actually seen dramatic improvements over the last 3-4 years. All of these changes are great for the customer. More efficient technologies & more competition have lead to lower operating cost, better pricing, and better solutions. But what good is saving all that time and money implementing and using these products, if it takes just as long to weed…

                                  Original posted at https://www.freeitdata.com/.

                                  Buzzwords suck. That’s right, I said it. Hybrid, All-flash, Converged, Hyper-converged, Data-aware, VM-aware, Software-defined, Object Storage, BigData, Scale-out – we get it, but why is it all so confusing? Or better yet, why is it all so similar?

                                  In Spite of the Buzz - A Win for the Customer

                                  Despite the overuse of buzzwords and re-classifications, the storage industry has actually seen dramatic improvements over the last 3-4 years. All of these changes are great for the customer. More efficient technologies & more competition have lead to lower operating cost, better pricing, and better solutions. But what good is saving all that time and money implementing and using these products, if it takes just as long to weed through all the jargon to find the right one?

                                  Technology-Defined-Storage

                                  There are plenty of options and a ton of overlap, but each of these unique solutions has a place in today’s modern data centers. Let’s take a moment and weed through the buzzwords to get a better understanding of where each one fits best.

                                  • Performance Centric – The top tier. The absolute must have NOW situations. There are several solutions that will fall into this section. Typically, the all-flash technologies that promise 300k IOPS. These types of solutions are best suited for your production database or VDI environments, but are often limited by budget and capacity.
                                  • Me Too (Hybrid) – The two trick ponies. These solutions typically combine a flash element with spinning disc to create a “best of both worlds” scenario. You can get speed and capacity at a reduced cost when compared to the performance tier. They also aren’t the cheapest, or the fastest.
                                  • Designed for the virtually minded – Sliding all my money to the middle of the table betting on “virtualization black”. Very specific and very good at what they do, these solutions focus on how they function within virtualized spaces.
                                  • Cheap-n-deep (Capacity Play) – Yes, they still have a place in our hearts. The “box of drives” are still very useful inside today’s modern data centers. Perfect for backup/archiving and large amounts of unstructured data. Typically these boxes won’t overwhelm you with performance or features, but they fit the wallet nicely.
                                  • All-in-one (Converged + Hyper-Converged) – I like Legos too. Like building blocks, these solutions allow you to group compute, storage and networking into one device and stack them as needed. This makes it super simple to manage your environment and allocate assets, but it’s an all or nothing type buy.

                                  Below we have dissected a few of the industries leaders to look at IOPS, Capacity, cost and how they compare. This is a great snapshot, but doesn’t by any means tell the entire story.

                                  Software Makes All the Difference

                                  It’s all in the software. Obviously, reliant to some extent upon the hardware, the software really determines how the important stuff is handled...the data. De-dupe, compression, hot data, cold data, these features all play a big role in the IOPS and capacity capabilities of each solution. Not to mention the reporting and administration capabilities provided by these unique and elegant software platforms. Many of the hardware components inside each of these “boxes” are virtually the same. They are manufactured by the same companies, assembled in the same manner, with same CPUs, the same RAM. The software layered on top of this hardware really defines its capabilities.

                                  Fit-Defined-Storage

                                  In a perfect world, we just look at the speeds and feeds, features and functionalities and find the best technology to fix the problem, but there are many other business considerations when evaluating data center technologies. Installation, integration, usability, performance, the list goes on and on, but budget is often the biggest one.

                                  Uh oh. More buzzwords - TCO, cost per GB, cost per IOP. All just ways to assess whether those features are worth the money. We couldn't just look at cost as a single determinant on picking the right solution, but looking at it relative to the performance and capacity is one easy way to determine “value.” Here is a look at the same data above by cost per GB.

                                  How about looking at it by cost per GB, per IOP.

                                  One size doesn’t fit all. At least not when you factor in more than just size. The process of evaluating solutions can become long, complex, and costly.

                                  Scale-out, IOPS, TCO, cost per GB…all of these things together with budget, timing, integration & ease of use factor into finding the right fit. By themselves they’re just features, much like buzzwords.

                                  Disclosure: My company has a business relationship with this vendor other than being a customer: We are vendor-agnostic implementers.
                                  it_user277047
                                  Lead Storage Engineer and Architect at a tech company with 1,001-5,000 employees
                                  MSP
                                  It currently doesn't support NAS storage (CIFS and NFS), but the dashboard provides everything needed in a single view.

                                  What is most valuable?

                                  The dashboard of the product provides a lot of value to the administrator. It provides everything needed in a single view.

                                  How has it helped my organization?

                                  The product improved the organization functions by increasing system response time and productivity. Before the product was installed, applications ran poorly, and slow, which affected the productivity of the workforce. Once the product was in use, the applications ran quickly, and the workforce did not encounter any bottlenecks and became more productive.

                                  What needs improvement?

                                  The product could improve by providing the capability to support NAS storage – CIFS and NFS. Currently, the product only supports block storage (SAN).

                                  For how long have I used the solution?

                                  The solution has been in place for three years.

                                  What do I think about the stability of the solution?

                                  There weren’t any issues encountered other than firmware upgrades that needed to take place.

                                  What do I think about the scalability of the solution?

                                  The capacity we needed did not cause any issues with scalability. However, fairly large companies may have issues expanding. The controllers are limited to a certain amount of storage. When that capacity limit is reached on what the controllers can handle, another set of controllers will be needed to compensate for the additional storage.

                                  How are customer service and technical support?

                                  Customer Service:

                                  Their support and customer service is excellent. They monitored our storage arrays and knew about issues we had when they were reported. They assisted and made themselves available for some work where help was needed.

                                  Technical Support:

                                  I would rate their level of support an 8/10. Only because issues require escalation during off hours, but they do respond when issues are escalated.

                                  Which solution did I use previously and why did I switch?

                                  The technology the company had were from two competing vendors, but none had flash storage. This was the first time the company ever used flash storage.

                                  How was the initial setup?

                                  The deployment was very quick. It is one of the easiest storage equipment to implement.

                                  The initial setup was very simple. The storage array comes very compact with minimum amount of hardware so it’s not bulky equipment which gets delivered in pallets. The setup instructions are extremely easy.

                                  What about the implementation team?

                                  The product was installed by the vendor’s SE. Their level of expertise was a solid 10/10.

                                  What was our ROI?

                                  There was a case study on the product. The work performed by four people is now capable of being performed by one person because of the applications running faster.

                                  What's my experience with pricing, setup cost, and licensing?

                                  All the software is included in the hardware at no additional cost , unlike some of the other storage vendors who charge for certain features such as encryption, replication, etc.

                                  Which other solutions did I evaluate?

                                  We looked at the other offerings from existing vendors but we took advantage of the free POC and also the special introductory rate.

                                  What other advice do I have?

                                  Based on my experience with the product, I would recommend it. I have never experienced an outage with the product or had any support that was below excellent. But there are other products in the market which compete well, however, I do not have any experience with the other products’ pricings and support.

                                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                  it_user187086
                                  Associate Infrastructure Manager at a tech services company with 10,001+ employees
                                  Real User
                                  Very good product but it needs more effective de-duplication techniques

                                  What is most valuable?

                                  Flash Reduce - The data reduction methods employed by the Pure Storage array is one of the best that I have seen.

                                  How has it helped my organization?

                                  The Flash Reduce feature makes use of data de-duplication techniques which in turn reduces the amount of storage required thus reducing the need to procure additional storage.

                                  What needs improvement?

                                  With the introduction of Albireo technology and 81x data de-duplication reduction, Pure Storage better start looking at more effective de-duplication techniques.

                                  For how long have I used the solution?

                                  I used the Pure Storage All Flash Array over an eight month period.

                                  What was my experience with deployment of the solution?

                                  None whatsoever. The implementation partner was very efficient and knowledgeable.

                                  What do I think about the stability of the solution?

                                  An initial issue was encountered which had no business impact and was resolved after a firmware upgrade.

                                  What do I think about the scalability of the solution?

                                  None whatsoever. The product functions as designed.

                                  How are customer service and technical support?

                                  Customer Service:

                                  The business partner performing the support/customer service is very knowledgeable and they even perform weekly visits to determine if all is well.

                                  Technical Support:

                                  Technical support is very helpful and the relevant Subject Matter Experts (SMEs) are readily available globally.

                                  Which solution did I use previously and why did I switch?

                                  Yes, the cost of the previous product (fibre channel array) versus the cost of an all flash array differs drastically. We were pleasantly surprised that we received fibre channel pricing for an all flash array.

                                  How was the initial setup?

                                  The array setup was very simple. In fact it was one of the simplest implementations I have ever experienced. The installation interface is self-explanatory, even a novice could perform the install.

                                  What about the implementation team?

                                  A vendor team performed the installation with the assistance of an in-house team. The vendor team performed the installation very professionally and have a wealth of knowledge across various vendor platforms.

                                  Which other solutions did I evaluate?

                                  Yes, we also looked at EMC, VMAX, and Oracle FS1.

                                  What other advice do I have?

                                  This is a very good product at a very good price, with very good support.

                                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                  Chris Gurley
                                  Federal Civ/Intel Engineering Lead at a tech vendor with 1,001-5,000 employees
                                  Vendor
                                  Pure Storage vs. XtremIO
                                  Doing It Again: How Would I POC XtremIO and Pure? We began our hands-on exploration of all-flash arrays in September 2013, and for all intents and purposes, the testing has never really concluded. If I knew then what I know now, I would have conducted a number of tests quickly during the official “Proof of Concept” (POC) phases. All of the below tests are worth doing on the named products, as well as other similar products that official support the actions. Some tests particularly target a product architecture. Where applicable, I’ll note that. As with any storage array, the best and first test should be running real data (day-to-day workloads) atop it. The points build upon that being implied. 1. Capacity: Fill It Up! This test is most practically focused on Pure Storage and its…

                                  Doing It Again: How Would I POC XtremIO and Pure?

                                  We began our hands-on exploration of all-flash arrays in September 2013, and for all intents and purposes, the testing has never really concluded. If I knew then what I know now, I would have conducted a number of tests quickly during the official “Proof of Concept” (POC) phases.

                                  All of the below tests are worth doing on the named products, as well as other similar products that official support the actions. Some tests particularly target a product architecture. Where applicable, I’ll note that. As with any storage array, the best and first test should be running real data (day-to-day workloads) atop it. The points build upon that being implied.

                                  1. Capacity: Fill It Up!

                                  This test is most practically focused on Pure Storage and its history and architecture. At the same time, the concept is worth processing with XtremIO.

                                  In 2013 and before, Pure’s array dashboard showed a capacity bar graph that extended from 0% to 100%. At 80%, the array gave a warning that space was low, but failed to indicate the significance of this threshold. The code releases up to that point put an immediate write throttle on processing when the array passed that threshold. In short, everything but reads ground to a halt. This philosophy of what percentage truly is full was reassessed and redefined around the turn of the year to better protect the array and the user experience.

                                  Pure’s architecture still needs a space buffer for its garbage collection (GC), which I believe is guarded by the redefinition of “full”. However, I have heard of at least one user experience where running near full caused performance issues due to GC running out of space (even with the protected buffer). If you’re testing Pure, definitely fill it up with a mix of data (especially non-dedupe friendly data) to see how it goes in the 80’s and 90’s.

                                  For XtremIO, it’s a conceptual consideration. I haven’t filled up our array, but it doesn’t do anything that requires unprotected buffer space, so the risk isn’t particularly notable (feel free to still try!). The thing here is to think about what comes next when it does get full. The product road map is supposed to support hot-expansion, but today it requires swinging data between bricks (i.e. copy from an array of 1 x-brick to 2 x-bricks, 2 x-bricks to 4 x-bricks, etc).

                                  2. Diversify & Observe: Block Sizes

                                  Pure and XtremIO use different block sizes for deduplication and process those block sizes differently as well. Services and applications similarly use different block sizes when writing down to arrays. Microsoft Exchange favors 32KB blocks, while SQL Server tends toward 64KB blocks. Down the line, backup applications and jobs often times use blocks ranging from 256KB to 512KB. OS and miscellaneous writes stay on the smaller end around 4KB (or less).

                                  Since Pure takes a bigger block size and then looks for duplicate patterns of various lengths, larger blocks like backup jobs have the potential to raise latency. It’s simple physics as I mentioned in the previous post–finding matching cards in 100 decks takes longer than finding them in 2 decks (take the analogy for what its worth). Your environment may not create any issues for a Pure array, and Pure arrays, code, and hardware may have moved beyond that by now, but test and verify.

                                  XtremIO uses a fixed block size so bigger blocks don’t affect how its deduplication processes data. Everything is chopped down to 4KB (pre-3.0) or 8KB (3.0+) blocks. The thing to observe here is how deduplication and compression works. With the same data on both arrays (Pure & XtremIO), which provides the better data reduction? What are the trade-offs, if any, for that advantage?

                                  3. Patch & Reboot: High Availability

                                  My experiences with array software updates have almost always involved the words “non-disruptive”. In fact, since 2006 and our first EMC CLARiiON CX300, I can’t recall an update that required downtime. Sure, they recommended it and things were slower during updates, due to write-cache disabling, but one storage controller/processor was always online and serving data. Furthermore, in the storage array realm, “high availability” is pretty much a given. As the saying goes, though, “trust but verify”.

                                  When you get your POC arrays, I’d recommend making sure that you can go through a software update during your evaluation. If the vendor doesn’t have one releasing during your POC, ask to have the POC unit loaded with the previous, minor revision of the code/software. Then, with your data fully loaded on it, schedule a time to perform that Non-Disruptive Update (NDU). This also provides the benefit of testing out the technical support experience with Pure and EMC Support (or any vendor).

                                  Pure probably has an equivalent to this command, but you can also perform additional fail-over testing of XtremIO arrays by logging into the XMS CLI and running the following commands to see how an HA event is handled:

                                  • Open two SSH sessions to the XMS
                                  • In one session, run the following command. It repeats every 15 seconds. Open the XMS GUI to see more real-time data at the array level.
                                    show-targets-performance frequency=15
                                  • Observe/verify that traffic is flowing down all initiators evenly
                                  • In the second session, run the following command. Note that this will take a controller out of service (and may affect performance or availability).
                                    deactivate-storage-controller sc-id=2
                                  • Watch the first SSH session and the GUI for the effects of the fail over (recommend waiting five minutes at least before re-activating)
                                  • In the second session, run the following command to reactivate the controller:
                                    activate-storage-controller sc-id=2
                                  • Observe/verify that traffic returns to an even flow across all initiators

                                  If real-world data on your array doesn’t generate at least 10,000 to 20,000 IOPS, I recommend running IOmeter on a few array-connected servers to create additional load. Four VMs/servers running IOmeter with the following characteristics provided roughly 34,o00 IOPS in my experiments.

                                  • Fully random I/O
                                  • Two disks checked per VM (in different datastores; mostly just to see how IOPS patterns affected different volumes)
                                  • Four outstanding IOPS
                                  • Access Specification on VM 1: All-In-One
                                  • Access Specification on VM 2: All-In-One
                                  • Access Specification on VM 3: 4K / 25% Read (OS simulation, heavy writes)
                                  • Access Specification on VM 4: 64K / 50% Read (SQL simulation)

                                  4. Other Stuff: It Depends

                                  This last part entirely depends on your environment and how you intend to use a new all-flash array. If you are fully virtualized like we are, look at the best practices, recommendations, and supported features. Compare your backup solution and architecture with array support. Do you need things like transportable snapshots for Veeam Backup & Replication, for example? If you use snapshots, how do you create, export, and delete them? Make sure any APIs that you use (or want to use) are supported.

                                  At the end of the day, every environment and every use case is different. Relationships also matter, so your account team and VAR may sway your feelings toward, or away from, a given product. If all of the above tests go smoothly, smaller things like the UI and implementation process may make or break it. Or if you find the chinks in both products’ armor, support may be winning vote.

                                  Either way, near the end of your evaluation, take some time to step back and write down the results and the pro’s/con’s to both or all of the products tested. Chances are you’ll find what matters to your organization on the page when you do.

                                  Read more here

                                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                  it_user186294
                                  Storage and Backup Engineer at a healthcare company with 501-1,000 employees
                                  Vendor
                                  A valuable feature is the data reduction capabilities but scalability could be improved

                                  What is most valuable?

                                  The features of this product that are most valuable include the data reduction capabilities. Being able to write and read data at incredibly high rates of speed and reduce the footprint of your data by three to four times at least is invaluable. Also the ability to clone and snapshot the data with little to no additional size impact. In the database world this function has quickly become a must have and not just a nice option.

                                  How has it helped my organization?

                                  The organization in which the product is deployed had many instances of the cache databases. There were instances in production, backup, test, development and others. There were then copies of copies. There were updates to databases and refreshes, as well as exports for reporting. There were more than 20 instances of the same data that existed in production. The space reduction and cloning capabilities alone resulted in major cost and administrative overhead reductions across the board. That doesn’t even account for the ability to reduce RPO/RTO to very low expected time frames.

                                  What needs improvement?

                                  The overall scalability for this product could be improved as well as having a single console to management multiple arrays. The scale is constantly being addressed as SSD drives get larger so will the overall capabilities of the arrays.

                                  For how long have I used the solution?

                                  I have used this solution for less than a year from POC to production deployment. [Pure Storage FA-420 and (2)FA450 array.]

                                  What was my experience with deployment of the solution?

                                  There were no issues during the initial deployment of the array.

                                  What do I think about the stability of the solution?

                                  There have been no issues at all with stability. The only issue was on our side, procedurally - how we did our zoning needed to be modified. Instead of zoning in groups of hosts we needed to do individual zones for each host to the arrays separately. This had nothing to do with the array though.

                                  What do I think about the scalability of the solution?

                                  There have been no issues at this point. There has not been a need to scale yet, however the scale prior to deployment was more than sufficient.

                                  How are customer service and technical support?

                                  Customer Service:

                                  Customer service has been outstanding. During the HA testing in the POC period we had people contacting us to verify that status of the array before we had completed the testing phase. They are thorough and capable.

                                  Technical Support:

                                  Implementation was flawless and any remote support they handled any questions we had with ease. There really haven’t been issues of any nature that required much technical savvy though.

                                  Which solution did I use previously and why did I switch?

                                  We had not previously used an all flash array. We POC’d the next best competitor, but feature wise, overall system stability and space reduction numbers made it so that Pure was the clear leader.

                                  How was the initial setup?

                                  It took about an hour to get multiple arrays installed and deployed. They were incredibly easy to setup and even easier to get online and provision storage.

                                  What about the implementation team?

                                  We implemented through a vendor, but the manufacturer did the actual installation. There were no PS hours incurred for the installation from the vendor.

                                  Which other solutions did I evaluate?

                                  We evaluated through technology research: Whiptail, SolidFire, XtremIO and Pure Storage. Ultimately we POC’d XtremIO and Pure Storage.

                                  What other advice do I have?

                                  Definitely take the time to perform a POC. There are multiple players in this market right now that have good offerings and specific environments are very different. Also, don’t get sucked into the IO race. At the end of the day, the number of thousands of IO didn’t really have that much impact on our product, because minimum IO reqs were far below anything, any of the arrays advertise and produce. Also, just because an array can do a million IOPs doesn’t mean it is the right fit for your environment.

                                  This storage has to be the most well thought out and effective storage that I have had the privilege to work with.

                                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
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