The product lacks a lot of features and technology. It is really limited. The tool must improve in almost all areas. There are a lot of things that should be improved in the manufacturing and shop floor, logistics and warehousing, and master data both from a functionality and technology standpoint.

The solution must have a better WMS to improve the logistics and workflow and handle the processes within the system. The collaboration must be improved. The product must be more flexible and allow customization. It must allow the users to personalize the application in a better way.

The tool lacks a lot in the purchasing area. The documents and process of purchasing are limited and simple. In the sales domain, there are no enhancements to calculate forecast and shipment programs. We cannot optimize transportation.

I can't speak to finding any missing features. It works well for us.

We've had a few small security issues. 

Just implementing an ERP system takes a lot of time. It takes a lot of time to analyze everything.

We cannot get all of the KPIs and reports as we were not always on the system. While we could generate them, we'd be charged extra. That's not really the fault of the ERP. That's more on our side. If we need information, we can run it through Tableau which we just connected to our database.

Changing QAD would involve a significant investment.